Installation Guide

16
Original Owners Limited Warranty
for Eye Level, LLC Pergola/Arbor Products
General Conditions for Limited Warranties on all Eye Level, LLC Pergolas/Arbors
COVERED BY THIS LIMITED WARRANTY:
Eye Level, LLC (hereinafter Eye Level) warrants the original purchaser and not any other purchaser, or subsequent owner, that its
Pergola/Arbor is free from defects in material and workmanship including severe splitting, rusting, and corrosion resulting in a loss of
Pergola’s/Arbor’s structural integrity for a period of five (5) years from date of purchase so long as the Pergola/Arbor has never been
moved from the original installation location. The original purchase receipt is required as proof of purchase. This warranty applies to
Pergolas/Arbors constructed entirely of components manufactured and/or supplied by Eye Level, LLC and installed according to Eye
Level’s Installation Instructions for Pergola/Arbor Systems.
EYE LEVEL’S SOLE OBLIGATION UNDER THIS LIMITED WARRANTY IS LIMITED TO REPAIR OR REPLACE, AT ITS
SOLE DISCRETION, THE DEFECTIVE PRODUCT OR PORTION THEREOF, AFTER EYELEVEL, LLC DETERMINES THAT A
DEFECT IN MATERIAL OR WORKMANSHIP IS COVERED BY THE LIMITED WARRANTY .
OWNERSHIP OF LIMITED WARRANTY:
This limited warranty is non transferable and can only be enforced by the original purchaser.
NOT COVERED BY THIS LIMITED WARRANTY:
Damage from normal wear and tear, expected weathering of product due to but not limited to exposure to vapor or acid rain, chalking,
mildew, exposure to harmful chemicals, faulty or improper assembly and/or installation, settlement or failure of any structure on which
the product(s) is installed, settlement or soil movement, misuses, abnormal or improper use or design, accident, alteration, neglect, abuse,
abrasion, cosmetic cracks, air pollutants, improper service or installation, impact of foreign objects, or damage caused by flood, wind,
hail, lightning, fire, or other act of God is not covered by this limited warranty.
GENERAL CONDITIONS AND EXCLUSIONS:
THE LIMITED WARRANTY DOES NOT INCLUDE THE COST OF LABOR TO INSTALL THE REPLACEMENT
COMPONENTS, DELIVERY CHARGES, SALES TAX OR ANY OTHER CHARGES, NOR IS EYE LEVEL REQUIRED TO
PROVIDE SUCH LABOR OR SERVICE.
THIS LIMITED WARRANTY BY EYE LEVEL IS THE ONLY LIMITED WARRANTY FOR THIS EYE LEVEL PRODUCT. ANY
OTHER WARRANTY, EITHER VERBAL OR WRITTEN, BY ANY OTHER PERSON OR AGENT, REGARDING THE PRODUCT
IS SUPERCEDED BY THIS LIMITED WARRANTY.
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY FOR THIS PRODUCT,
INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTY OF MERCHANTABILITY AND THE IMPLIED
WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, IS LIMITED IN DURATION TO THE FIVE (5) YEAR TERM OF
THIS LIMITED WARRANTY.
IN NO EVENT SHALL EYE LEVEL BE LIABLE FOR ANY CONSEQUENTIAL, SPECIAL, OR INCIDENTAL DAMAGES
ARISING OUT OF OR CONNECTED WITH THE PURCHASE OR USE OF THIS PRODUCT OR FOR ANY BREACH OF THIS
LIMITED WARRANTY.
SOME STATES OR PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR
THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR
EXCLUSION MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU
MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE. THIS LIMITED WARRANTY IS APPLICABLE ONLY
TO SYSTEMS INSTALLED WITHIN THE UNITED STATES AND CANADA.
HOW YOU CAN GET SERVICE:
If you discover a potential warranty issue in relation to your Eye Level Pergola/Arbor during the limited warranty period, please contact
an authorized Eye Level Dealer or call Eye Level LLC Customer Service at [phone]. After having a reasonable time to inspect
the potential warranty issue, Eye Level will determine whether the potential warranty issue is covered by this Limited Warranty. In the
event of repair or replacement under the terms of this limited warranty, the original limited warranty shall apply to the replaced
component and said component shall have a warranty of five (5) years from the date the new component was delivered to the original
purchaser.
Version 3.0, March 2010