User`s manual

87
Trouble Shooting
Symptom Checkpoint Countermeasure
Can't turn on power.
There is no image on monitor
Only INFO OSD is on
monitor and no image
There is Video Loss
message.
Can't search with Client
Program.
Motion Detection doesn't work
well
There are differences
between Live screen and actual
condition during remote
monitoring
Live doesn't work well in
remote monitoring
Is DVR connected to power
supply cable?
Are DVR and monitor turned
on?
Are cables of DVR
connected?.
Is camera turned on?
Are cables of DVR and
monitor connected?
Is NTSC/PAL setting normal?
Is connection between DVR
and camera normal?
Isn't another user using same
IP?
Isn't it too bright or too dark?
Isn't camera installed too far
away?
.
Is it set to True Color?
Are PC specifications and
VGA Card specifications are
appropriate?
Connect power cable
Turn on power.
Connect DVR cable.
Turn on camera.
Connect cables of DVR and
monitor.
Check whether NTSC/PAL
setting is SETUP properly
Check whether DVR and
camera are connected properly
Use it after another use
finishes using it. If another user
is searching DVR remotely with
same IP, you can not search.
Increase Motion Detection
sensitivity.
Install camera closer.
Since it buffers Live images,
there might be changes with
actual condition. (1~2 sec)
Refer to recommended Client
PC specifications in 4-1
Installing Client Program?
Trouble Shooting