User's Manual
11
2. System Locked Alarm
Verify with wrong password or card 5 times in 5 minutes, the system will be locked for 3 minutes.
3. Low Voltage Alarm
Once battery voltage is low, the voice prompt will remind you to replace batteries.
You can disable Accessory Anti-dismantling Reminder on the EZVIZ app.
Maintenance
1� Daily Maintenance
• Do not let lock contact with corrosive materials to avoid keypad damage and impacting its gloss.
• Replace batteries immediately once battery voltage is low to ensure the normal use of the keypad. Pay attention
to the positive and negative poles of batteries when replacing them.
• Ask professionals to check the keypad if it is not exible or cannot be held in correct position.
• Keep lubricant in the rotating part of the lock to keep it rotate smoothly and prolong its service life.
• It is recommended to check the keypad once every six months or one year.
2� FAQ
Problem Cause Solution
Door cannot be opened
successfully through
verications by password
or card.
Lock installation problem. Ask professionals to check the lock.
The distance between lock
and accessory is too far.
Please make sure that the accessory are close to
the lock.
The battery is low. Replace the batteries of lock or accessory.
Password or card has expired. Use another opening method.
No response of keypad.
Batteries are out of power or
installed in a wrong way.
Unlock the lock through app or mechanical key,
and check batteries.
Keypad damaged.
Ask professionals to check the lock after opening
door with mechanical key.