Quick Start Guide

15
Problem Cause Solution
When unlocking by
ngerprint, the door
cannot open.
The ngerprint deforms for
applying too much pressure
when collecting ngerprint.
Re-verify ngerprint in correct way.
The ngerprint doesn't fully
touch with ngerprint reader
for applying little pressure
when collecting ngerprint.
Verication by ngerprint,
password and card
succeeded, but motor
doesn't work, and door
cannot open.
Connection line loosens.
Ask professionals to check the lock, and
replace damaged components.
Motor fault.
No response of keypad.
Batteries out of power or install
batteries in a wrong way.
Unlock the lock through external power
supply or mechanical key, and check
batteries.
Connection line between
front lock body and rear one
loosens.
Ask professionals to check the lock after
opening door with mechanical key.
Keypad damaged.
No response from
ngerprint reader.
Fingerprint reader damaged.
Ask professionals to check the lock and
replace damaged components after
opening door by other methods.
The lock remains open,
and cannot use normally.
Clutch components fault. Ask professionals to check the lock.
The lock has entered remaining
open mode.
Verication by ngerprint, password or
card to cancel remaining open mode.
The main bolt cannot
extend, or extend partially
by uplifting lever handle.
The door deforms, and main
bolt doesn't align with the hole
in the strike plate.
Ask professionals to check the lock.
Appendix
Packing List
1 Front Panel ×1
2 Rear Panel ×1
3 Lock Body ×1
4 Square Rod ×1
5 Card ×2
6 Hole Templet ×1
7 Standard Screw Bag ×1
8 Lock Body Screw Bag ×1
9 Key Bag ×1
10 AA-sized Battery ×4
11 Manual ×1