I ns t al l at i on Gui de & Us erManual Di gi t alSur vei l l ance Sof t war e Ver s i on 4.
Table of Contents 1 System Requirements 1.1 Professional Grade Minimum System Requirements 1.2 Business Grade Minimum System Requirements 2 Quick Start Guide 5 5 5 7 2.1 Identifying Your EZWatch Pro Capture Card 7 2.1.1 Professional Grade Capture Card 2.1.2 Business Grade Capture Card 7 7 2.2 Hardware Installation 2.2.1 Installing the EZWatch Pro Capture Card 2.3 Software Installation 2.3.1 Installing the EZWatch Pro 4.0 Software and Capture Card Drivers 2.
.7.1 3.7.2 3.7.3 3.7.4 3.8 3.9 3.10 3.11 3.12 3.13 3.14 3.15 Save/Load Configuration Video Source (Business Grade Only) Counting Application POS Application Counting Application Tab Counting Application (Diagram) Tab Point Of Sale (POS) Log Backup System Deleting Recorded Video and Information About Main Console Network Service Configuration Live Streaming Server 3.15.1 Main Tab 3.15.2 Black/White List Tab 3.15.3 Performance Tab 3.16 Remote Playback Server 3.16.
3.28 3.29 3.30 3.31 Print Backup Log Viewer Smart Guard Configuration 73 73 74 74 3.31.1 Event Configuration 3.31.2 Assign a Camera Event 75 75 3.32 Event - Signal Lost 3.32.1 Basic Tab 3.33 Event - General Motion 3.33.1 Basic Tab 3.33.2 Advanced Tab 3.34 Event - Foreign Object 3.34.1 Basic Tab 3.34.2 Advanced Tab 3.35 Event - Missing Object 3.35.1 Basic Tab 3.35.2 Advanced Tab 3.36 Event - Lose Focus 76 76 77 77 78 79 79 80 81 81 82 83 3.36.
3.45.1 Internet Explorer Web View 3.45.2 Remote Desktop Viewer 100 101 3.45.2.1 Installing the Remote Desktop Viewer 101 3.45.3 DBTools (Database) 102 4 “How To” Guides 4.1 4.2 4.3 4.4 4.5 How To Make a Twist-On BNC Video Cable Fitting How To Wire a Multi-Camera Power Supply and Extend a Camera’s Power Cable Camera Placement and Connection Tips How To Set Up Internet Access Using EZWatchIP How To Set Up Pan/Tilt/Zoom Cameras 4.5.1 Hardware Set Up for Netcom Module 4.5.
1 System Requirements 1.1 Professional Grade Minimum System Requirements CPU RAM Hard Disk Motherboard Display Resolution OS Network (IP) EZKIT-32PR EZKIT-16PR EZKIT-12PR EZKIT-8PR Intel Intel Intel Intel Core2Duo P4 P4 P4 2.0 GHz 3.0 GHz 2.8 GHz 2.4 GHz 1 GB 512 MB 512 MB 256 MB 750 GB 500 GB 320 GB 200 GB Intel 845, 945, 965 chipset or above (Intel Chipset and ASUS vendor recommended) ATi Radeon 9200, nVIDIA GeForce FX-5200 or above.
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2 Quick Start Guide This Quick Start Guide is designed to help you get your EZWatch Pro surveillance system activated and operational as quickly as possible. 2.1 Identifying Your EZWatch Pro Capture Card This section helps you identify the type of capture card you are installing. There are two types of capture card recognizable by their size, shape, and color: Professional Grade Capture Card and Business Grade Capture Card. 2.1.1 Professional Grade Capture Card Fig. 1.
2.2 Hardware Installation 2.2.1 Installing the EZWatch Pro Capture Card ■■ Step 1 Turn off your PC. ■■ Step 2 Insert each capture card into an available PCI slot on your motherboard. Fig. 3. Inserting a capture card into a PCI slot ►►Note Each Professional Grade Capture Card includes an internal audio connection cable. This cable connection is not required if you do not intend to use the audio feature of the EZWatch Pro software. Instructions on installing the internal audio cable are listed below.
Connect the opposite end of the cable to either an AUX or CD input on your motherboard or sound card. Fig. 5. Connecting an internal audio cable to a motherboard This cable connection allows you to monitor live audio through your PC. ■■ Step 3 Connect the external video/audio cable splitter to the capture card. Business Grade Capture Cards Each external video/audio cable splitter has one Audio Input for every four Video Inputs.
2.3 Software Installation 2.3.1 Installing the EZWatch Pro 4.0 Software and Capture Card Drivers ■■ Step 1 Insert the EZWatch Pro 4.0 Software CD into the CD-ROM or DVD-ROM drive of your computer. ■■ Step 2 The autoplay menu for the disc will be displayed. If it does not display, click on the My Computer icon and locate the EZWatch Pro Software disc under Devices with Removable Storage. Open the disc by double-clicking on the icon. Locate the Setup.exe file to begin installing the EZWatch Pro Software.
■■ Step 5 You will now see Ready to Install Program. Click on the Install button. The software will now install automatically. ■■ Step 6 After the software has been installed, a prompt will appear asking if you want to install the drivers for the card. Click Yes on the prompt, then follow the on-screen instructions to automatically install the drivers for your capture card(s). Fig. 10.
2.4 Main Console Introduction The Main Console is used for camera viewing, activating scheduled recording, smart guard set up, and configuring system settings. Camera Images Information Window Minimize Button Exit Button Screen Divisions Operation Icons Pan/Tilt/Zoom Camera Controls Fig. 11. Main Console window Camera Images The real-time images of your cameras will be viewable here. Information Window This will display date, time, free HD space, CPU temperature, fan speed, and customized text.
1 Screen 6 Screens 4 Screens 9 Screens 13 Screens N screens 10 Screens 16 Screens 13 Screens Rotate all Screens Switch to Full Screen 17 Screens Fig. 12. Screen division menu in Main Console Operation buttons Refer to the next section for details. Pan/Tilt/Zoom Camera Control This is used to control the movement and functions of PTZ cameras. Refer to Main Console PTZ Config in 3.6.5 Main Console PTZ Control Panel on Pg. 37 for more details. 2.4.
Playback This button allows you to search and view recorded video. Key Features • • • Playback Recorded Video (3.20 Playback Configuration on Pg. 59) Export and Save Individual Video Files (3.26 Save Video on Pg. 71) Backup of Multiple Video Files to a DVD/CD/HDD (3.29 Backup on Pg. 73) Schedule This button configures the recording schedules and sets up the encoder configuration. Key Features • • • Motion Detection Recording (3.1.3 Record on Motion, Pg. 16) Schedule Recording (3.
3 Software User Manual 3.1 Schedule Configuration Launch the Schedule Configuration window by clicking the Schedule button in the Main Console. Schedule Fig. 14. Schedule Button in Main Console Operation menu bar By default, the initial recording schedule for each camera is set to 24 hours, Always Record, as shown in the Time Table of the Schedule Configuration window in Fig. 15. The red bars in the Time Table indicate each camera is recording 24 hours. Configure Time Table Fig. 15.
3.1.1 Always Record 3.1.1.1 24 Hours, Always Record If the default Always Record is selected, the camera will record 24 hours. This selection is denoted by a solid red indicator line in the Time Table of the Schedule Configuration window, as shown in Fig. 15. 3.1.1.2 Non-24 Hour, Always Record Each camera can be configured to Always Record for a schedule less than 24 hours, e.g., between 6:00 AM and 6:00 PM (18:00).
Time Field Set Mode Field Set Fig. 16. Time field set of the Encoding Options window ■■ Step 3 In the Mode field set, choose the Record On Motion option. ■■ Step 4 Next, click All to select the entire viewing area for motion detection. You can also limit the motion detection area by clicking on the original video signal and dragging the highlighter over the desired area.
■■ Step 5 Select appropriate Sensitivity and Frame Interval, or maintain the default values. ■■ Step 6 Click OK to return to the Schedule Configuration window. The new Record On Motion period will now be displayed as a green indicator line as illustrated in the Time Table of the Schedule Configuration window of Fig. 18. Fig. 18. Time Table of the Schedule Configuration window The red bars indicate an 'Always Record' schedule and the green bar indicates a 'Record On Motion' schedule. 3.1.
Insert Delete Custom Holiday Default Day Mode Week Mode Fig. 20. Lower half of Schedule Configuration window Day Mode Schedule the cameras to turn the recorder on and off at the same time every day according to your settings. The recording schedule will disregard specific days of the week and assume the same schedule every day. Week Mode Schedule the cameras for each day of the week differently. Additionally, you may assign extra holidays under the Week Mode.
3.2 Encoding Options Configuration For the following features of the Encoding Options window, please refer to Fig. 21. Original Video Time Encoded Video Audio Mode Video Encoder Fig. 21. Encoding Options window Original Video This window is a live view of the selected camera. Encoded Video Checking this option will provide a preview of your recorded video based on your encoding options (Frame Rate, Quality and Resolution).
Fig. 22. Time field set of Encoding Options window Audio If you have connected a microphone to this camera, checking 'Record Audio' will record the signal from the microphone. ►►Note A microphone must be plugged into the correct audio connector. With Business Grade systems, only Cameras 1, 5, 9, and 13 have audio connected. All other cameras will not have the Audio option available and will be grayed out. Fig. 23. Audio field set of the Encoding Options window Fig. 24.
Fig. 25. Select Event window Record On Motion Select this option to start recording when there is motion detected. To detect motion, you have to define a detection zone. Left-click and drag the mouse to draw a detection zone. You may define more than one zone on the screen by repeating the same process. User can also click on the All button to select the entire detection zone. Sensitivity This slider determines the amount of motion needed to activate the recording.
of the video will be larger. The lower the frame rate, the video will appear irregular or sporadic, but the file size will be smaller. The option can vary from 1 to 30 images per second, dependent on which grade of the software you are using (Business or Professional), as well as how many cameras are connected. Quality This slider affects how much compression is applied to the video. The Lowest quality will compress the video more, creating smaller file sizes, but it will decrease the image quality.
Open Event Report This option allows you to view and manually cancel a single or all currently active Smart Guard alarms. Fig. 28. Smart Guide Event Report window Fig. 29. Stop Monitor All window Lock System This feature allows you to lock the Main Console. This disables all configuration and operation, but allows the recording schedule to resume. A username and password is required to unlock the Main Console. Fig. 30.
►►Example In the following figure, E-Map contains an airport for the largest map, individual maps for each terminal, and maps for each room within the airport buildings. Device and Map Operation Mode Preview Edit Mode Info Fig. 31. E-map window Device and Map The list of your current devices (cameras, POS, etc.) and maps. Operation/Edit Modes Operation mode is the active mode of the E-Map system. Edit mode allows you to add, edit, or delete devices and maps.
Fig. 33. Map Config window ■■ Step 3 Browse for the desired Map Image file you would like to import into E-Map. You will need to provide your own image maps. BMP, JPEG, GIF, PNG, and TIFF images can be used. Once you have located the map, you can also specify a Map Name. ■■ Step 4 Click 'OK' and the map will appear in the Device and Map column. Map Fig. 34. Detail of E-Map Configuration Edit Map This allows you to choose a different map and change the name of an existing map.
To add Device Indicators to the map, you must first select the map in the Devices and Map column. Once the correct map is displayed, you can left-click your devices and drag them onto the map. ■■ Step 5 Once the indicator is in place, you can alter the direction by selecting the icon on the map and click the Rotate button. The icon will rotate 45 degrees each time you click the button. This helps identify the direction of a camera’s view. 3.4 Operation Mode 3.4.1 Device and Map Tree List Fig. 36.
Map Camera Digital Input Digital Output Digital Output Fig. 37. Device Indicators 3.4.2 Information and Preview Window Map Info Show map name. Camera Show camera name and connection status. Digital Input Show Digital Input name and status (0 or 1). Digital Output Show Digital Output name and status (0 or 1). POS Show POS device name, connection status, and first associated camera name and connection status. 3.5 Configuration Button Config Fig. 38.
3.6 Setting The Setting window and tabs allow you to adjust many of the Main Console options. Fig. 39. Setting window 3.6.1 General Setting Tab Startup Checking the boxes listed activates the functions as the Main Console starts. You may start/stop the functions manually using the Start button from the Main Console monitor panel. ►►Note For more information on the services listed, please refer to the Table of Contents.
Fig. 40. Storage field set of Setting window Location Assign the default folder for the system to store all data files. Multiple drives can be added to record to each one in turn, but you can only record to one folder per drive. Automatic Recycle The system will automatically delete out-dated data to save storage space. The 'Recycle Range' tells the system how many hours of video to delete when the drive gets full. Keep Video This will delete the video records older than the number of days set.
3.6.2 Camera Setting Tab Camera List Camera Name Video Parameter OSD Setting Fig. 41. Camera Settings tab Camera List The camera(s) connected to the system will show in the panel. Click the name of the camera to adjust the setting. Camera Name Name the camera for your convenience. Video Parameter Adjusts the video’s Brightness, Contrast, Saturation, Color Hue, and Signal Level. Fig. 42.
Fig. 43. Choose Font window IP Camera Configuration ►►Note This configuration is only required if you are using Internet Protocol (IP) Cameras or adding IP Cameras to your existing analog DVR. Four function buttons will be included in the Setting/Camera panel if you have an IP License Dongle installed. IP Camera Functions Camera List Fig. 44. IP Camera Configuration window Search Click on the Search icon to obtain the Search IP Cameras window.
Fig. 45. Search IP Cameras window Once cameras are found, they can be added to the Camera List by checking the box on the left and clicking 'OK' at the bottom. Fig. 46.
Insert Click on the Insert icon to obtain the IP/Video Server Setting window and add IP cameras to the list. Refer to the next section for details. Network Enter the required network information including Name, IP Address, HTTP Port, User Name, Password, and Protocol referring to the instructions provided by the camera manufacturer. If you connect to the camera using a domain name (Such as EZWatchIP) check the 'Use DNS' box to type in the name instead of an IP address.
Currently, the Main Console system supports TRP-C28 I/O modules as well as IP cameras with builtin I/O relay ports. The 'ID' is the one currently used by the module (TRP-C28), each TRP module must have its own unique ID. Device List This column displays the device(s) already installed to the system. Device Setting Insert the name of the device (input and output). Select the device type from the drop-down menu.
Basic Setting The Camera Model, Baud Rate, and Address must also match the configuration within your camera. Refer to the User Manual of your PTZ camera for configuring the camera’s Protocol, Baud Rate, and Address. We recommend using Pelco-P Protocol - 9600 Baud Rate, or Pelco-D Protocol - 2400 Baud Rate. COM Port Fig. 49. Device Manager window The COM Port must be the port that your USB to Serial TRP-C08 is currently using.
Fig. 50. Patrol Setup window User-Defined Preset Some cameras have special features that can be activated by calling presets above number 16. This option allows you to enter in a custom preset number. An example of this is the EZ-TRACK PTZ camera which follows motion when you call preset 80. Fig. 51. User-Defined Preset Dialog window 3.6.5 Main Console PTZ Control Panel From the Main Console, left-click on the video feed of your PTZ camera.
These buttons only function with PTZ cameras. The PTZ Camera control, and all buttons associated (Presets, Zoom, Focus, Patrol, etc.) can only be selected when you left-click and highlight a PTZ camera. Magnification Fig. 52. PTZ Control Panel in Main Console 3.6.6 Hotline Configuration Tab The Hotline tab allows you to configure how the server sends you alerts. Alerts are sent by the Smart Guard system, and consist of e-mails, phone calls, text messaging, and/or remotely connecting to an FTP server.
FTP Enter the File Transfer Protocol (FTP) server and login information, as well as any initial directory to which the system should upload screenshots. Telephone Select the modem that the system is going to dial for the info call, and then insert the phone number. You must have a dial-up modem installed for the system to send you a phone call alert. ►►Note You may select a Wave format audio file that will be played to alarm the person who picks up the phone call.
privileges. Once you have performed all necessary modifications, click on 'Update' to save your changes. 3.6.8 Privilege Main System This group allows you to configure whether or not a user is able to open or close the Main Console, start or stop the recording/smart guard/remote viewing services, and control the cameras. Playback This group allows you to configure whether or not a user can access playback functions.
If you want to remove an individual contact, you must single-click on their name in the lower pane to highlight the contact, and then click on the 'Remove' button. The 'Clear' button will remove all information currently entered into the upper pane. 3.6.10 Monitor Display Tab Run Playback On Monitor Auto Scan Layout Camera List Fig. 56. Monitor Display tab in Setting window Run Playback on Monitor This option allows you to select the monitor on which you want the playback program to run.
Layout The 'N' button on the main console can display more than 16 cameras simultaneously on the screen. The 'Layout' option allows you to configure which split screen is used when clicking the button: 5x5, 6x6, 7x7, or even 8x8. The 'Popup Camera on Event' box will allow the Main Console to automatically display a camera to in the entire screen when an unusual event occurs. The event must be configured from within the Smart Guard system to function. 3.6.
8. Toggle Full Screen 9. Start/Stop Auto Scan 10. PTZ Speed Up 11. PTZ Speed Down 12. Zoom Wide 13. Zoom Tele 14. Start/Stop Patrol 15. Switch Active Monitor Parameter You can choose the parameter of the function from the drop-down menu. Default You can set the default setting for the joystick. Export You can export the setting of the joystick. Import You can import the setting of the joystick. 3.7 Additional Configuration Menu Options Config Fig. 58.
3.7.1 Save/Load Configuration The Save/Load Configuration function allows system users to save any specific setting as a cfg (config) file. You may save several different cfg files at any time. Save Configuration To save a specific setting, go to Config > Save/Load Configuration > Save. In the popup window, type in the file name and then save it as a cfg file. Load Configuration To load a specific setting, go to Config > Save/Load Configuration > Load.
Step 1 Step 2 Step 3 Fig. 60. Counting Application window ■■ Step 1 Select camera on which you want to count passing objects. ■■ Step 2 In Operation fields set, define the detection zone. Drag the cursor to draw Region 1 and Region 2. The two regions MUST be directly next to each other. Objects moving from Region 1 to Region 2 are counted as moving 'In’. Objects moving from Region 2 to Region 1 are counted as moving Out (2-way counting only). ■■ Step 3 Define the object size on the screen.
3.7.4 POS Application Each Main Console system can manage up to 64 POS cash register devices. The POS Application tool is used to help configure POS devices. Please refer to the User manual of POS for details. Please contact EZ Watch Pro Support at 1-866-241-3400 for additional information. Step 2 Step 1 Step 3 Step 4 Fig. 61. Log Viewer window Log Viewer The log viewer keeps a record of special events that occur within the system.
3.8 Counting Application Tab Display a log history of the Counting Application in a specified time period. Step 1 Step 3 Step 2 Fig. 62. Counting Application log history for a specified period of time ■■ Step 1 Select the channel you want to check or select 'All' from the drop-down menu for all channels. ■■ Step 2 Select a search period. For a specific date, check the 'Date' box right and indicate the date. For a period, check the Date & Time box and enter the date and time.
3.10 Point Of Sale (POS) Log View the POS Log history that has been detected by the Smart Guard System, include Transaction Start, Transaction End, Open Cash Register, Connection Lost, and special User Defined events. The POS Log is used to help monitor POS devices. Please refer to the User manual of POS for details. Please contact EZ Watch Pro Support at 1-866-241-3400 for additional information. 3.11 Backup System The Backup function allows you save video clips and system logs.
■■ Step 3 Select the data you want to backup by highlighting the time period. You can also highlight data automatically by selecting a start and end time at the top of the window, and selecting which cameras to back up just below the date/time period. ■■ Step 4 Check the box 'Enable Preview' for a preview of the video you selected. Only the first camera you select will be displayed. Once you have the desired video files selected, click 'OK' to return to the Backup window.
3.12 Deleting Recorded Video and Information Follow steps 1-5 in the previous section to select a period. Once your period has been selected, you can use the 'Delete' icon instead of the 'Backup' icon to remove the unwanted video clips and system logs. Remove Period Delete Fig. 68. Backup System window Remove Period This option simply removes the selected search result from the list. It does not delete it from the system. ►►Warning Deleted clips are NOT recoverable.
If you have an IP camera license, you will see the number of licenses you are currently using. The build number in the lower right will indicate what version of software your system is currently running. Press 'OK' to exit the About Main Console window. 3.14 Network Service Configuration Config Fig. 70. Network Service selection in Configuration menu The Network Service feature allows you to enable and configure servers within the Main Console.
Central Management This is a unique service which allows you to tie in multiple camera systems to a single location. All cameras from all DVRs can be seen and alerts can be configured to pop up from multiple locations. ►►Note The Central Management system is not included by default with the EZ Watch Pro kits and software. Using this feature will require additional software and licensing. Please contact EZ Watch Pro sales at 1-866-2413400 for pricing and availability.
Kill All Clients If you want to disconnect ALL connections to your system, click this button. Start Before users can connect, the service must be started. If the server status indicates 'Running’, the service is currently active. Stop Click this to turn off the remote live viewer server. If the server status indicates 'Stopped’, then the service is already turned off. Options You may only adjust the Option settings when the server is stopped.
Use Original Video for Megapixel IP Camera Check this box for original megapixel resolution. Otherwise, the resolution will be compressed for better transmitting quality purpose. Use Default Web Server If you want to view the cameras using an Internet Explorer web browser, you will need to check this box. If this box is not checked then you can only connect using the Remote Live Viewer software from the installation CD. The default web port is 80.
IP Field This allows you to add addresses to either list. Enter the same address in both fields if you want to block a single address. Otherwise, enter a starting and ending range to block multiple addresses. Add/Delete Once you have entered a range, you may add the range to either list using the Add buttons. If you want to remove an address from a list, highlight it and click the Delete button. Apply to All Playback Servers Click this button to apply all settings on this page to all other network servers.
3.16.1 Main Tab The main window allows you to see how many users are currently connected, how many cameras are being viewed, and allows you to configure the connection options. Kill Client Kill All Clients Stop Start Port Maximum Users Use Default Web Server Save Log Fig. 76. Main tab in Remote Playback panel of Network Service window Kill Client If you want to disconnect a single connection, click and highlight it in the list and click the 'Kill Client' button.
Maximum Users Unlike the Remote Live Viewer, each person connecting to view the cameras uses a single Connection (No matter how many cameras they play back). The default limit is 8 users connected and playing back clips simultaneously. Save Log This allows you to specify the name of the log file and the location it is stored within the PC. Use Default Web Server If you want to view the cameras using the Internet Explorer web browser you will need to check this box.
Stop Start Port Fig. 77. Main tab in 3GPP Service panel of Network Service window Start Before users can connect, the service must be started. If the server status indicates 'Running’, the service has already been turned on. Stop Click this to turn the 3GPP server off. If the server status indicates 'Stopped’, then the service is already turned off. Port Assign a port for the clients to connect to your system through the network. The default port is 554.
Disconnect Idle Client Port Start Stop Authentication Fig. 78. Main tab in Remote Desktop panel of Network Service window Disconnect Idle Client If the system does not receive any commands from the remote computer after a specified number of seconds, it will disconnect the connection. Authentication When checked, the remote administrator must input the admin password when he wantes to connect to take control of the system. Start Before users can connect, the service must be started.
Playback Fig. 79. Playback button 3.21 Playback Toolbars Fig. 80. Playback console Minimize minimizes the Playback console. Exit shuts down the Playback console. Scroll Bar shows you how far you are into the current video. By clicking and dragging the slider you can move to different times in the current video. Control Display displays the time, date, cue in/cue out points, and speed of the video. Control This will Play, Pause, and Stop the video.
Exit Pause Play Scrollbar Stop Cue Minimize Fast REV | Frame REV | Frame FWD | Fast FWD Speed Zoom Fig. 81. Playback controls in Playback console Cue When playing video, you can click on the Cue In/ Cue Out buttons where you want to set the starting/ending point of a saved video clip or a backup file. The Cue In and Cue Out time will be displayed in the Playback Information screen once they are set. Speed This controls the speed of the playing video.
Fig. 83. Intelligent Search Tool window Intelligent Search Tool Window Click on the Search Mode button to access the Intelligent Search Tool window. Setup unusual events here to detect abnormalities that occurred during the recording period. For more information regarding Events, please refer to 3.31 Smart Guard Configuration on Pg. 74. Screen Division This allows you to select how the cameras are displayed on the screen during playback.
3.21.1 Open Record Fig. 86. Open Record button launches DateTime Search Dialog window You can click on Open Record to launch the DateTime Search Dialog window which allows you to specify what period of time you want to playback. 3.21.2 DateTime Search Dialog Window Access Remote Playback Site Management Refresh Access Log Viewer Dialog Scroll Fig. 87.
Calendar Window The calendar window allows you to see, at a glance, the dates that the system has recorded. Dates that appear in bold red numbers contain recordings, while numbers that appear in normal black text do not contain recordings. Click on the House icon on the top of the display window to obtain the Remote Playback Site Management dialog. Here you may select to access local machine or set up remote playback server. Refer to 3.16 Remote Playback Server on Pg. 55 for more details.
Pressing the button 'Show Records' makes the Time Table show the period of recording data as shown in Fig. 88. Show Event Log Fig. 89. Show Event Log button and display Pressing the button 'Show Event Log' makes the Time Table show the time of event detection as shown in Fig. 89. 3.21.3 To Withdraw the Record ■■ Step 1 From the record display window at the top left of the Date Time Panel, select the date for which you want to withdraw the record.
3.22 Alarm Event Types 3.22.1 General Motion General Motion detects all movements in the defined area. Fig. 91. General Motion setting in Intelligent Search Tool window Define Detection Zone Left-click and drag to draw a detection zone. You may define more than one zone on the screen by repeating the process. Sensitivity Modify the sensitivity setting by moving the slider. Moving the slider toward the right increases the sensitivity level, which means a relatively small movement will trigger the alarm.
Define detection zone Before detecting foreign objects, a detection zone must be defined. To define a detection zone, left-click and drag on the screen. An alarm will be triggered when any additional object appears in the detection zone. Define object size Drag and draw on the screen to define the size of a foreign object. Sensitivity Modify the sensitivity setting by moving the slider.
Fig. 92. Remote Playback Site Management button and window Connect to a Remote Playback Site ■■ Step 1 Enter the IP address or DNS, Port, Username, and Password. ■■ Step 2 Click 'Add' to create the site. ■■ Step 3 Click 'OK' to exit the Remote Playback Site Management window. ■■ Step 4 Once you have created a Remote Playback Site, click on the 'Open Record' button to access the DateTime Search Dialog window. Fig. 93.
■■ Step 6 You are now connected to a Remote Playback Site. The Remote Playback Site functions identically to that of the Local Playback Site. For additional details on how to the Playback feature, see 3.20 Playback Configuration on Pg. 59. 3.24 Playback Setting This feature allows you to adjust the settings of the Playback service. Fig. 94. General tab in Setting window 3.24.1 General Tab Calendar View Make the record display windows as calendar view.
Manually save the image file You can manually select where you want to save the image, name the saved file, and choose the format in which you want to save the image. Automatically save the image file By pre-setting a path/URL and the image format, the system will automatically save the image accordingly when you click the Save button in the control panel. 3.24.2 On Screen Display (OSD) Tab Enable Camera OSD Display video information on recorded video.
3.25 Enhancement The enhancement window allows you to digitally modify the image to attempt to make it look better, either by sharpening the image for better clarity or by adjusting the colors to make something more visible. General Setting Check the option and choose whether you want to apply the setting to all the channels or only to those currently shown on the screen. Fig. 97. Post Processing Tool window 3.25.
■■ Step 1 Click on the display screen to choose the camera display that you want to save as a video clip. ■■ Step 2 Set up the cue in and cue out points. The cue in and cue out time will show in the information window. Cue In Cue Out Fig. 98. Cue In and Cue Out buttons in the Playback console ■■ Step 3 Click Save Video button, choose the folder in which you want to save the file, enter the file name, and click 'Save’. Fig. 99.
►►Note You may skip Step 3 by presetting a folder and format in which you want to save the images. 3.28 Print This feature allows you to print the current image of the video file you are playing back. Fig. 101. Print button and Print Setup window Original Size Select to have the image print in original size. Fit to page Select to have the image fit the page. Align Image Top, Center, or Bottom Print Content Print the image from the currently selected channel or all the channels shown on the screen. 3.
Fig. 102. Open Record button and Backup button and Backup Dialog window 3.30 Log Viewer The log viewer keeps a record of special events which occur within the system. Events can consist of Smart Guard alerts, System alerts, and attempts to log in or out both locally and remotely. The Log Viewer functions identically to that of the Log Viewer in Configurations. For additional details on how to use this feature, see 3.10 Point Of Sale (POS) Log on Pg. 48. 3.
3.31.1 Event Configuration There are three sources of events: Camera (video image), Digital Input (device connected to your PC) and System (condition of your hardware). You can assign multiple events by following the instructions below. Insert Event Step 1 Fig. 104. Event and Action Configuration window 3.31.2 Assign a Camera Event ■■ Step 1 Select a channel from the camera list and click the insert event icon.
3.32 Event - Signal Lost Fig. 106. Basic tab in Alarm Event Configuration window 3.32.1 Basic Tab Enable Event Check the box to activate. Automatically cancel event when event disappear The alarm/action will be off once the abnormality is fixed or ends. Manually cancel event or event last triggered The alarm/action will continue until it is canceled from the Main Console (Start>Open Event Report>Cancel All Events). The user currently not at the seat watching the screen will be notified by the alarm.
3.33 Event - General Motion Detect any movement in the defined detection zone. Fig. 107. Basic tab in General Motion Alarm Event Configuration window 3.33.1 Basic Tab Enable Event Check the box to activate. Automatically cancel event when event disappear The alarm/action will be off once the abnormality is fixed or ends. Manually cancel event or event last triggered The alarm/action will continue until being canceled from the Main Console (Start>Open Event Report>Cancel All Events).
3.33.2 Advanced Tab Sensitivity Interval Region Definition Start Simulation Fig. 108. Advanced tab in General Motion Alarm Event Configuration window Sensitivity Click and move the slider to the right to increase sensitivity so that a relatively small movement will trigger the alarm. Move the slider to the left to reduce the sensitivity of movement detection. Establishing an appropriate Sensitivity value will reduce the chance of false alarms.
3.34 Event - Foreign Object Alarm will be activated when an object appears in the defined area on the screen. Fig. 109. Basic tab in Foreign Object Alarm Event Configuration window 3.34.1 Basic Tab Enable Event Check the box to activate. Automatically cancel event when event disappear The alarm/action will be off once the abnormality is fixed or ends.
3.34.2 Advanced Tab Sensitivity Interval Region Definition Define Object Size Start Simulation Fig. 110. Advanced tab in Foreign Object Alarm Event Configuration window Sensitivity Click and move the slider to the right to increase sensitivity so that a relatively small movement will trigger the alarm. Move the slider to the left to reduce the sensitivity of movement detection. Establishing an appropriate Sensitivity value will reduce the chance of false alarm.
3.35 Event - Missing Object Alarm will be activated when an object disappears in the defined area on the screen. Fig. 111. Basic tab in Missing Object Alarm Event Configuration window 3.35.1 Basic Tab Enable Event Check the box to activate. Automatically cancel event when event disappears The alarm/action will be off once the abnormality is fixed or ends.
3.35.2 Advanced Tab Sensitivity Interval Region Definition Define Object Size Start Simulation Fig. 112. Advanced tab in Missing Object Alarm Event Configuration window Sensitivity Click and move the slider to the right to increase sensitivity so that a relatively small movement will trigger the alarm. Move the slider to the left to reduce the sensitivity of movement detection. Establishing an appropriate Sensitivity value will reduce the chance of false alarm.
3.36 Event - Lose Focus Alarm will be activated when any of the cameras loses focus or has a blurred image. Fig. 113. Basic tab in Lose Focus Alarm Event Configuration window 3.36.1 Basic Tab Enable Event Check the box to activate. Automatically cancel event when event disappear The alarm/action will be off once the abnormality is fixed or ends.
3.36.2 Advanced Tab Sensitivity Interval Ignore Lighting Change Start Simulation Fig. 114. Advanced tab in Lose Focus Alarm Event Configuration window Sensitivity Click and move the slider to the right to increase sensitivity so that a relatively small movement will trigger the alarm. Move the slider to the left to reduce the sensitivity of movement detection. Establishing an appropriate Sensitivity value will reduce the chance of false alarm.
3.37 Event - Camera Occlusion Alarm will be activated when any of the cameras view becomes obstructed by an object. 3.37.1 Basic Tab Fig. 115. Basic tab in Camera Occlusion Alarm Event Configuration window Enable Event Check the box to activate. Automatically cancel event when event disappear The alarm/action will be off once the abnormality is fixed or ends.
3.37.2 Advanced Tab Sensitivity Interval Ignore Lighting Change Start Simulation Fig. 116. Advanced tab in Camera Occlusion Alarm Event Configuration window Sensitivity Click and move the slider to the right to increase sensitivity so that a relatively small movement will trigger the alarm. Move the slider to the left to reduce the sensitivity of movement detection. Set up an appropriate Sensitivity value will reduce the chance of false alarm.
3.38 Event - Digital Input Step 1 Step 1 Step 2 Fig. 117. Select Digital Input Module above Event and Action Configuration window ■■ Step 1 Click and highlight Digital Input on the event type list, and click the Insert Event icon. ■■ Step 2 Select the input device connected to your PC. The Digital Inputs are triggered from an external sensor, such as a wall-mounted Motion Detector or a Door/Window sensor. There are only two states for any Digital Input: On or Off.
3.39 Action Step 1 Step 1 Step 2 Step 2 Fig. 118. Insert Action procedure in Event and Action Configuration window Insert Action Setup actions responding to an unusual event. ■■ Step 1 Choose an event and click the 'Insert Action' icon. ■■ Step 2 There are 8 types of actions: On Screen Display (OSD), Play Sound, Send E-mail, Phone Call, PTZ Preset Go, Signal Digital Output, Send a SMS Message, Send to Central Server, Send snapshot to FTP, and Popup E-Map on event.
Step 1 Step 2 Step 3 Step 2 Fig. 119. PTZ Camera Preset Go window Please follow the steps below to set up this function. ■■ Step 1 Choose an event and click the 'Insert Action' icon. ■■ Step 2 Select the 'PTZ Preset Go' action and then click OK. ■■ Step 3 Set the action of cameras which you want to be trigger by events. For example, set the action of camera 1: Choose camera 1. • • • Set the start, end preset points. Select the Life Cycle. Click on Add. Set the action of camera 2: Choose camera 2.
►►Note You need to configure your PTZ camera before using this function. Refer to 3.6.4 PTZ Configuration Tab on Pg. 35 for more details on PTZ camera configuration. Signal Digital Output Triggers traditional alarming devices connected to the system, such as alarm lights and sirens. Send an SMS message If the system has a GSM modem installed, the system will send an SMS message immediately to specified accounts indicating the type and time of the event.
3.40.1 Anti-Virus Programs Anti-Virus programs such as Norton Anti-Virus™ and McAfee Anti-Virus™ may need to be configured in order for you to use the EZWatch Pro software applications. Please refer to the user manual of your anti-virus program in order to determine how the EZWatch Pro software can be 'allowed' to work in tandem with the anti-virus program. If a certain port number is requested, the default ports for EZWatch Pro Remote Access are 5140, 5150, 5160, 80, and 8000. 3.40.
3.40.5 My modem is NOT a router Modem DVR Internet Fig. 121. DVR to Modem to Internet configuration If your modem is not a router, look at how your computer is connected to the modem. If your computer is connected directly from the modem to the PC, then you do not have a router. Your connection is not being split up, and you do not need to do any Port Forwarding. This is the easiest setup, but these days a setup like this is usually rare.
If you cannot set your modem to Bridging mode, then you need to bypass the router. Typically this is done by plugging the computer directly into the back of the modem. If there are not enough jacks to plug the computer directly into the modem, use a hub or switch to increase the number of jacks present. Run a cable from the modem into a hub, then run a cable from the hub to your computer. If you still need the router then you can also plug the router into the hub—just do not plug the DVR into the router.
3.40.7.2 Personal Connection If you are using a router, you need to obtain the Make and Model number of the unit. For more information on configuring Port Forwarding, please refer to the user manual of your router or follow the steps for assistance in setting up Port Forwarding on your router or modem. ■■ Step 1 Open a web browser such as Internet Explorer or Mozilla Firefox. Go to the web address www.portforward.com.
Fig. 124. EZWatch Pro InstallShield Wizard for Custom Install Fig. 125. Custom Installation of Playback and LiveView ■■ Step 4 Restart your PC. ►►Note If you do not have your installation disc available, you can download the EZWatch Pro software from our website, at: http://www.ezwatch-security-cameras.
3.42 LiveView Setting (Site Setup) Fig. 126. Server tab in LiveView Setting window 3.42.1 Server Tab With the Remote Live Viewer console, remote users may watch real-time video from remote live streaming servers. ■■ Step 1 Go to Start > All Programs > EZWatch Pro 4.0 > Remote Live Viewer. ■■ Step 2 Click on the Site Setup button. ■■ Step 3 Enter the Server Name, your EZWatch IP or Static IP Address, Port 5150 and then click the Add button. ■■ Step 4 Click 'OK' to close the Site Setup window.
Step 6 Site Setup Fig. 127. EZWatch Pro console 3.42.2 Group Tab You may create custom camera groups from multiple servers. Step 1 Step 5 Step 3 Step 2 Step 4 Step 4 Fig. 128. Group tab in LiveView Setting window ■■ Step 1 Go to the Group tab of the LiveView Setting window. ■■ Step 2 Log in to all the servers that contain the camera(s) you would like to put into the group(s). ■■ Step 3 Click 'Insert' to create a new group. Name the group for future reference.
■■ Step 4 From the window at the right, highlight the camera(s) you would like to add to a group and then click on the '<--' button. Repeat the process until you are satisfied with the group setting. ■■ Step 5 Click on the Delete and Rename button to remove or rename a specific group. ■■ Step 6 Repeat Step 3 to 5 until you are done with creating and setting groups. ■■ Step 7 Click 'OK' to save settings. 3.43 On Screen Display (OSD) Tab Fig. 129.
3.45 Remote Live Viewer Console Log In/Out Camera List PTZ Camera Control Fig. 130. Camera List in EZWatch Pro console Select a camera(s) from the server/camera list on the right and then drag it to where you want the image to be displayed. On the server/camera list, right click on a camera to connect/disconnect it. Log In/Log Out Select a server or a group and click on the Log In/Log Out button to access/leave the server. You may also log in/out from the server by right clicking on it.
Minimize Minimize the Remote LiveView Console window. Exit Shut down the system or log out current user. Digital Zoom Click on the + and – signs to zoom in and zoom out the view. Play/Stop/Drop Select a camera/video and click on this button to play/stop/disconnect a particular channel. Playback This feature allows you to access and playback video remotely. Remote I/O User can remotely adjust the Output Pins by turning them on or off (click on Status to turn on or off ).
Server IP Address Open an Internet Explorer browser and enter the IP address or DNS of the server followed by the connecting port. ►►Example http://username.ezwatchip.com:8080/ ►►Note http://username.ezwatchip.com is the IP address of the server. 8080 is the port specified in 'Use Default Web Server' in Network Service. Remote Live Viewer This feature allows you to watch real-time video and functions identical to the Remove Live Viewer software. For additional details on using the feature, refer to 3.
Fig. 133. Remote Desktop Viewer window Server In the server section, type in the IP address of the computer to which you want to connect. Port In the port section, type in the port that the Remote Desktop Server is using. By default this is 5140. Password If you have server authentication turned on, type in the administrator’s password in this box. If you do not have server authentication turned on, it is OK to leave this empty.
■■ Step 2 Enter the administrator password to login. Fig. 135. DBTools login window Export Database The feature allows you to export part of an entire database of video clips to another location for backup purposes. Import Database This feature allows you to import previously exported database files. Repair Database This feature is useful if your system is having the following problems: • • If there are records in the database, but no corresponding video files, use DBTools to delete these records.
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4 “How To” Guides 4.1 How To Make a Twist-On BNC Video Cable Fitting The 8, 12, 16, and 32 camera kits are shipped with twist-on fittings so you can easily make the correct lengths of cable you need. Follow the steps below to properly prepare a video cable for the twist-on BNC fittings. Step 1 Step 2 Step 3 Fig. 136. Steps to make twist-on BNC video cable fitting ■■ Step 1 Strip away all of the cable and shielding so you have ½” of the center conductor is exposed as shown.
black lead from the power wire pig tail. Use the gray wire nuts provided with your system and twist them onto the wires until they are firmly secured. ■■ Step 3 Now connect the other end of the extended power cable to the power supply. First strip the wires back as detailed in Step 1. The power supply designates which terminal is positive and negative. Insert the red wire under the positive terminal and the black wire under the negative terminal. Now tighten down the terminal screws.
• Facing a camera toward a light source, window, or glass door can result in objects looking too dark in the camera’s view when it is bright outside. Try to avoid pointing the camera straight at a light source, out a window, or out a glass door to avoid having some objects too dark to view. Fig. 140. Avoid facing camera toward bright sources • If you are using the typical RG-59 coaxial cable for video, a maximum length of 500 ft. is recommended. If you need to install the cable farther than 500 ft.
Internet Browser on your Remote PC Your EZWatch Pro DVR/Camera Server EZWatchIP Server Fig. 142. EZWatchIP process How EZWatch IP Works • • • On your remote PC, type your EZWatch IP domain name into the address bar of your web browser, and press return. Your remote PC will be momentarily directed to our secure EZWatch IP server which finds the IP address your DVR/Camera Server is using. Immediately after this happens, you are redirected to your DVR/Camera Server.
button to complete the update. This will send the first communication to our IP server and activate your account. If you encounter any problems up to this point, please call 1-866-241-3400 to reach our tech support personnel for help. Fig. 144. EZWatchIP icon in system tray of task bar After you click the Begin Update button, the login window will disappear and the round red EZWatchIP icon will appear in your task bar. This icon indicates the service is operating.
►►Note Different PTZ cameras label the two wire communication wires differently. However, they all are indicating the same connection. The (+) communication connection on the Netcom module is labeled TX+/ D+ but the connection at the camera location may be labeled as any of the following: TX+, RS485+, Red+. Likewise, the negative connection on the Netcom module is labeled TX-/D-, but the related camera connection could be labeled TX-, RS485-, or Black-. Fig. 145. Netcom Module Camera Terminal Fig. 146.
Following the instructions included with the camera set the Protocol to “Pelco D”, set the baud rate to 2400, and set the camera’s two digit address. When addressing the camera, make the camera’s address the same as the video input on the DVR. For example, for video input 1 address the camera 01. Connect the two-wire communication wire to the TX+ and TX- terminals on the camera, as shown in Fig. 147.
■■ Step 3 In the Basic Setting, the default Camera Model setting for EZWatch Pro PTZ cameras is Pelco D. ►►Note If you are not using EZWatch Pro PTZ cameras, please refer to the manuals provided with your PTZ cameras for Protocol and Baud Rate. ■■ Step 4 After installing the Netcom Module, you need to verify which Com Port it is using. You can do this by opening the Windows Device Manager. Right-click on the My Computer icon and select Properties.
■■ Step 6 Now return to the PTZ Config settings in your EZWatch Pro software to enter the proper Com Port. The Baud Rate should be set to 2400. The Address should be set to Addr:01. You can also adjust the Advanced Settings to your preference. Fig. 150. PTZ Control Panel ■■ Step 7 On the Main Console, double-click on the video feed for your PTZ camera. Assuming they are powered and their addresses have been properly set, you can now control the PTZ camera by utilizing the PTZ Control Panel.
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5 FCC Compliance 5.1 FCC Compliance Statement This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions. This device may not cause harmful interference, and this device must accept any interference received, including interference that may cause undesired operation. 5.2 FCC Warning This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
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6 License Agreement 6.1 Legal Agreement IMPORTANT - Read Carefully! This EZWatch Pro Software License is a legal agreement between you (either an individual or an entity) and Automated Video Systems LCC for the EZWatch Pro products. By installing, copying, downloading, accessing or otherwise using the product, you agree to be bound by the terms of this document.
AVS will not accept any type of responsibility for system performance or liability caused by a system malfunction or nonperformance. Nor will AVS be held responsible for any data corruption or data loss due to the installation or use of our products. By installing or using any of AVS products you are releasing AVS from any type of liability and surrendering all rights of recourse for nonperformance other than a refund.
7 List of Figures Fig. 1. Fig. 2. Fig. 3. Fig. 4. Fig. 5. Fig. 6. Fig. 7. Fig. 8. Fig. 9. Fig. 10. Fig. 11. Fig. 12. Fig. 13. Fig. 14. Fig. 15. Fig. 16. Fig. 17. Fig. 18. Fig. 19. Fig. 20. Fig. 21. Fig. 22. Fig. 23. Fig. 24. Fig. 25. Fig. 26. Fig. 27. Fig. 28. Fig. 29. Fig. 30. Fig. 31. Fig. 32. Fig. 33. Fig. 34. Fig. 35. Fig. 36. Fig. 37. Fig. 38. Fig. 39. Fig. 40. Fig. 41.
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