User Manual
26
Sequential checklist -
carry out in following order
What to expect under normal conditions
Checks to perform (if not working)
Possible causes/resolutions
1. Is the power supply working
correctly?
• The blue LED on power supply should light up when switched on
• No signs of visible damage to cables or connectors
• Mains cable should be fully pushed into power supply
• Output voltage should be ~24Vdc (use voltmeter)
• Check wall socket working (with another appliance)
• Check plug, fuse (if applicable), swap mains power cable
if needed
• Check/swap travel adapter (if using one)
• Check wires between power supply and the interface panel
for damage and replace if needed
• If still not working, replace the power supply with a genuine part
• Contact F-Machine
2. Is the Pump Unit working?
• The 2 blue operational LEDs should light (inside the window - see fig. 2.2)
• Case cooling fan should start (audible)
• Crank arm should visibly ‘kick’ when switched on
• Red stall indicator LED inside window should NOT light up (see fig. 2.2)
• Check the 90 degree power connector is fully inserted into
interface panel
• Check switch on interface panel set to ON position (see
fig. 2.1)
• Check nothing is visibly jamming the fan
• No operational LEDs - loose internal connection or PCB failure
• Fan not working - fan not connected or faulty fan
• Red stall LED lights - jammed, faulty or disconnected fan
• Crank arm does not ‘kick’ - loose internal connection or PCB
failure
• Contact F-Machine
3. Is the remote control handset
working?
• The red LED indicator on the remote should light when a button is pushed
• Note: a low battery (< 11V dc) may not give sufficient signal strength to activate the machine
but the red LED may still light
•
Check if the battery terminals are corroded in the remote control
•
Check battery fitted OK/correct polarity (the spring is negative)
•
Measure the battery voltage with a voltmeter if you have one
(~12V dc)
• If terminals are corroded, replace remote
• Replace the battery with a quality brand (type MN21/A23)
• If the LED indicator still does not light up, replace the remote
• You will need to establish which remote code you have (T1, T2,
A or B)
• Contact F-Machine
4. Does the remote handset
control the motor speed and
the suction functions?
• The increase/decrease speed buttons should control the motor speed over the full speed
range (0 to 180 rpm)
• The suction buttons should control the 2 internal solenoids (audible clicking sound –
see Fig. 2.2)
• If the Bluetooth App (Bluetooth models only) is paired to the machine, the remote control
will not respond until the App is disconnected or closed
• Observe the crank speed through the window
• Confirm the solenoids are clicking audibly (interface panel
end)
• Alternative - check the functions with the Bluetooth App
(if applicable)
• No response - low battery voltage in remote control, replace
battery
• No response - possible mis-matched remote code for the
machine - contact F-Machine
• If Bluetooth App works, but remote does not, replace the remote
control
• Erratic speed control, or runs at full speed without control -
probable PCB failure - contact F-Machine
• Runs, but cannot achieve full speed - Possible PCB failure or
jammed/faulty pump mechanism - contact F-Machine
5. Is the pump unit abnormally
noisy?
• Under normal operation, the pump unit should be quiet, with slightly increasing noise under
full load (receiver attached)
• It is normal to have slightly increased knocking noises under full load with the receiver
attached. This is because the pump is having to work harder
• Check the crank arm adjustment bolt is tight, using hex
tool (see fig. 2.2)
•
Check if the oval nut has fallen off the back of the crank arm
• Check the pump piston rod is moving in a linear motion
• Knocking sound occurs at maximum and minimum pump travel
- probable cause is defective motor gearbox/bearings - contact
F-Machine for a replacement motor
• Piston rod does not move in linear motion - pump chamber
assembly is damaged - contact F-Machine for a replacement
pump chamber assembly
6. Is there an air leak?
• There should be no air leaks internal to the pump unit - conduct a stall test for internal leaks
• There should be no air leaks in the system - conduct a system leak-down test
• Stall test - disconnect receiver, set crank to maximum, run
the machine at > half speed. Place your finger over the
outlet port - the machine should stall and the red stall LED
should light up
•
Leak-down test: disconnect the power supply & receiver.
Using the hex tool, drive crank to position shown in fig. 4.1.
Reconnect the receiver, drive crank to position shown in fig.
4.2. The sleeve should inflate and hold pressure > 30 seconds
• Stall test - if the machine does not stall there is probably an
internal air leak Contact F-Machine
• Leak-down test - if the system does not hold pressure there is a
small leak in the system. Find and fix the leak if external to the
pump unit or contact F-Machine for assistance
7. Does the receiver perform as
expected/does it suck?
• The receiver sleeve should cycle in and out when the pump is running
• The sleeve should fit snugly on your penis with no gaps around the edge
• The sleeve should slide on your penis with minimal resistance
• Excessive ‘slurping’ noises should not be heard during use
• The receiver should not fall off the end of your penis
• Ensure you have selected the correct sleeve size (see Set-
up Procedure section 1)
• Ensure the receiver lid is fitted properly and the internal
seal is present (see fig. 3.3)
• Ensure the duckbill valve is fitted correctly and is working
(see fig. 3.3)
• The receiver air hose connection should be unobstructed
•
Make sure the sleeve is fitted to the receiver correctly (see fig. 6.2)
• Clear any obstructions between pump unit and receiver eg.
blocked ports or kinked hoses
• Check the duckbill opens corrrectly (pinch it) and that it is not
blocked with lube. Pinch to squeeze lube out
• If sleeve is ‘slurping’, reduce crank displacement and retest
• If receiver is falling off, decrease the crank setting and/or press
the increase suction button
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