Warranty

4. 10 YEARS LEAK-PROOF SKYLIGHT INSTALLATION WARRANTY.
This warranty refers to the new and original FAKRO fixed (FX), manual venting (FV), and electric venting (FVE) skylights manufactured
after January 1, 2014, installed on residential buildings with new and original FAKRO flashing kits (EL, ELA, EH-A, EH/A-A) and installed
strictly following FAKRO’s installation instructions.
For the period of ten (10) years from the date of installation, FAKRO warrants that no water will leak* neither through the installed
skylight nor between the installed skylight and the roof deck.
In case of any water leakage through the installed skylight or between the installed skylight and roof deck, FAKRO at its sole
discretion will do one of the following:
1) Repair or reinstall the roof window or skylight, at the Companys expense;
2) Replace the skylight with another product of the same or similar model,
3) Cover the costs of a one (1) time reinstallation of the skylight,not exceeding an amount of $1000 (costs must be justified)
If the customer has any doubts regarding the correct installation of the skylight, they should contact an installer authorized by
FAKRO, or FAKROs head office to inspect the installation and verify that it complies with FAKRO’s installation instructions. If FAKRO’s
servicer or installer finds that the skylight was installed incorrectly the customer will be charged (at his or her expense) to correct the
improper installation.
Additional Exclusions and Limitations:
This warranty excludes and will not cover any leaks thatg are the result of the following:
1) Installation or re-installation of skylights without wrapping them with the recommended self-adhesive roofing underlayment. A list
of recommended by FAKRO is available on our websites at www.fakrousa.com and www.fakro.ca under the Service section.
2) Installation or re-installation of skylights without the use of FAKRO’s original flashing designed for the given type of roofing
material;
3) Venting products left open when raining or during any other type of precipitation;
4) Moisture penetrating through the roof construction and roofing material;
5) Incorrect installation of the product;
6) Any mechanical product damage or unfavorable outside conditions (beyond product design limitations) having an effect on the
reason for the leak;
7) Faulty building construction or design.
* Leaks refer to water in liquid form penetrating through the fully installed skylight or between the skylight and roof deck.
5. FAKRO BLINDS AND CONTROLS WARRANTY
For a period of two (2) years from the date of purchase, FAKRO warrants that its blinds (shades, poles and other accessories) and
controls (including motorized operators) will be free from defect in material and workmanship as a result of normal use and service.
FAKRO at its sole and absolute discretion, is limited to one of the following:
1) The delivery of a replacement part to the retailer or directly to the end-user, free of charge; or
2) The delivery of a replacement blind to the retailer or directly to the end-user; or
3) The refund of the purchase price to the end-user
The following pages contain GENERAL CONDITIONS AND EXCLUSIONS, Iincluding limitations on the implied warranties of
merchantability and fitness for a particular purpose, and exclusions of damages.
www.fakro.com