Warranty

GENERAL CONDITIONS AND EXCLUSIONS

The warranty period begins on the date the FAKRO product was purchased from a retailer and must be substantiated with the original

invoice or sales receipt. If the purchase date cannot be substantiated, the warranty period will begin as of the date of manufacture;

which is indicated on each product.

The Limited Warranty set forth in this document is the only express warranty, and this writing is the final, complete and exclusive

expression of all express warranties applicable to FAKRO products. Any statement of the FAKRO’s agent or any other person that

purports to differ from, modify or expand this Limited Warranty shall have no effect. All warranty claims must be made during the

applicable warranty period.

The warranty does not cover (excluding the LEAK-PROOF SKYLIGHT WARRANTY) any labor cost associated with the installation of

replacement products or components. The provision of replacement products or components shall not extend the original warranty

period. FAKRO reserves the right to provide a similar replacement product or component if the original version is no longer available at

the time of the claim.

No warranty will apply to any product that is not finished, installed, maintained and operated in accordance with FAKRO’s instructions.

Some states or provinces do not allow for the exclusion or limitation of accidental or consequential damages or the limitation on of the

duration of implied warranties; as a result the limitations or exclusions above may not apply to you.

All implied warranties, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, are limited to

the applicable time limitations set forth above in the Paragraphs numbered 1 through 3 of this Limited Warranty.

THIS WARRANTY IS ONLY APPLICABLE TO PRODUCTS SOLD AND INSTALLED WITHIN THE UNITED STATES OF AMERICA

AND CANADA.

What is Not Covered by this Limited Warranty:

This warranty does not cover, and we will not provide repair, replacement or refund for any of the following:

a) Product failure or damage due to improper installation or modification including:

• adjustments or corrections due to improper installation;

• failure due to product modifications or shading devices;

• units improperly assembled and/or improperly installed by others.

b) Damage caused by the following:

• improper installation, use or maintenance, including but not limited to stress cracks;

• exposure to conditions beyond published performance specifications;

• water infiltration other than a result of a defect in manufacturing materials or workmanship;

• condensation.

c) Damage to glass caused by others, including without limitation, cleaning glass by other than the approved methods.

d) Damage to metal surfaces caused by brick wash, chemicals or airborne pollutants, including without limitation salt or acid rain.

e) Damage that occurs during delivery by others.

f ) Damage caused by accidents or acts of God.

g) Damage as a result of normal wear and tear, including, but not limited to, non-uniform fading or colour changes from non-

uniform exposure to the sun or elements.

Additional Exclusions and Limitations:

The following items are also excluded from this warranty:

a) Labor and other cost related to the removal and disposal of defective products (does not refer to the terms of the LEAK-PROOF

SKYLIGHT WARRANTY)

b) Labor and materials related to trim or other carpentry work that may be required.

c) Products not manufactured by FAKRO.

d) Service trips to provide instruction on product use.

FAKRO will not be responsible for any property damages caused by FAKRO products.

Some States or provinces do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental

or consequential damages; as a result the above limitations or exclusions may not apply to you.