Warranty

6. WARRANTY CLAIM PROCEDURE

In order to obtain the benefits of this warranty, you must give the Company notice of the defective product, within a reasonable time

after you discover or reasonably should discover the defect, and in all cases within the warranty periods set forth above. Your claim

must be made to local FAKRO office or authorized distributor. Contact details are available on our website at www.fakro.com website.

You claim must include the following information:

- your name and address (with zip/postal code);

- where the product is installed;

- contact phone number(s)

- a description of the product: size and type of the product (located on the FAKRO identification label attached to the sash);

- a possible description (as precise as possible) of the defect including pictures as well as your attempts to solve the problem (if any).

For a period of thirty (30) days after submitting your claim, you agree to allow FAKRO reasonable access to the product, at FAKRO’s

expense, for the purpose of inspection and evaluation of your claim. Within sixty days following the date of your claim, FAKRO will

advise you of whether your claim has been accepted or rejected under this Warranty.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE

TO STATE OR PROVINCE TO PROVINCE. YOU HAVE THE RIGHT TO SEEK A REMEDY IN COURT IF YOU BELIEVE FAKRO HAS

BREACHED ITS OBLIGATIONS UNDER THIS WARRANTY.