Warranty

ManualsBrandsFakro ManualsDoors & Windows46-1/2 in. x 45-1/2 in. Fixed Deck-Mounted Skylight with Tempered Low-E366 Glass

FAKRO  SKYLIGHTS LIMITED WARRANTY

FAKRO specializes in manufacturing quality skylights, roof windows, flashings and other accessories.

FAKRO has many years of experience, making us a leader in modern production techniques, whiuch has helped us meet the ever

increasing needs of our clients. FAKRO is dedicated to providing only the highest quality products and this is reflected in our

workmanship, the performance of our products and a high level of customer satisfaction.

Although FAKRO produces onlt high quality products, they must be also properly installed, used and maintained in order to ensure

there optimum performance. The following information is provided to inform consumers of specific limited warranties which apply

to FAKRO skylights and roof windows.

FAKRO LIMITED WARRANTY

This limited warranty is provided by FAKRO to the end-users of FAKRO’s products. For the purpose of this Warranty, the „end-user”

refers to a legal entity or an individual person who originally purchased the product and who did not acquire the product for the

purpose of resale.

The warranty period begins on the date a new FAKRO product is purchased from a retailer. If the purchase date cannot be

substantiated, the warranty period will begin as of the date of manufacture; which is indicated on each product.

1. FAKRO INSULATING GLASS.

Tempered glass durability is covered under the Lifetime* Hail Warranty.

In addition, FAKRO warrants to the end+user that the insulating glass pane will not develop a material obstruction of vision due to

a failure of the glass seal as a result of normal use and service for a period of twenty (20) years from the date of purchase. FAKRO

at its sole and absolute discretion, is limited to one of the following:

1) the delivery of a replacement glass unit to the retailer or directly to the end-user free of charge; or

2) the refund of the glass purchase price to the end-user

*Lifetime – refers to a period no greater than thirty (30) years from the date of manufacture.

2. FAKRO ROOF WINDOWS, SKYLIGHTS AND FLASHING.

For a period of ten (10) years from the date of purchase, FAKRO warrants to the end-user that FAKRO roof windows, skylights

and flashings will be free from defect in material and workmanship as a result of normal use and service. FAKRO, at its sole and

absolutediscretion, is limited to one of the following:

1) the delivery of replacement parts to the retailer or directly to the end-user free of charge; or

2) the delivery of a roof window or skylight to the retailer or directly to the end-user free of charge; or

3) the refund of the purchase price to the end-user.

3. LIFETIME* FX SKYLIGHT WOODEN FRAME WARRANTY.

The following warranty refers to the original FAKRO fixed skylights (FX) manufactured after January 1, 2014, installed on residential

buildings, using the original FAKRO flashing kits (EL or EH-A) from FAKRO and installed strictly following FAKRO’s installation

instructions.

FAKRO warrants to the end-user that the wooden frames will be free from defect in material and workmanship as a result of

normal use and service, for the lifetime of the product. This warranty refers only to the wooden frames and does not cover any

other parts of the skylight itself.

CUSTOMER OBLIGATIONS.

In order to benefit from the Lifetime* Skylight Wooden Frame Warranty, the customer must:

1. Clean and paint the frame with water-based lacquer every three (3) years

2. Register the skylight(s) on our website at www.fakrousa.com (American customers) or www.fakro.ca (Canadian customers),

within five (5) years after the purchase.

3. Receive maintenance service by an authorized company or installer, every ten (10) years after the purchase date, including:

a) replacing all of skylight’s covering profiles

b) replacing all of the glazing unit sealant (glazing unit must be removed and replaced with new butyl sealant)

c) resealign the skylight with the new Fakro flashing and water-ice shield

d) completing any required repairs or replacements.

The cost of parts and the maintenance service is the full responsibility of the skylights owner.

*Lifetime – refers to a period no greater than thirty (30) years from the date of manufacture.

www.fakro.com

FAKRO WARRANTY

Summary of content (4 pages)

PAGE 1
FAKRO WARRANTY FAKRO - SKYLIGHTS LIMITED WARRANTY FAKRO specializes in manufacturing quality skylights, roof windows, flashings and other accessories. FAKRO has many years of experience, making us a leader in modern production techniques, whiuch has helped us meet the ever increasing needs of our clients. FAKRO is dedicated to providing only the highest quality products and this is reflected in our workmanship, the performance of our products and a high level of customer satisfaction.
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4. 10 YEARS LEAK-PROOF SKYLIGHT INSTALLATION WARRANTY. This warranty refers to the new and original FAKRO fixed (FX), manual venting (FV), and electric venting (FVE) skylights manufactured after January 1, 2014, installed on residential buildings with new and original FAKRO flashing kits (EL, ELA, EH-A, EH/A-A) and installed strictly following FAKRO’s installation instructions.
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GENERAL CONDITIONS AND EXCLUSIONS The warranty period begins on the date the FAKRO product was purchased from a retailer and must be substantiated with the original invoice or sales receipt. If the purchase date cannot be substantiated, the warranty period will begin as of the date of manufacture; which is indicated on each product.
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6. WARRANTY CLAIM PROCEDURE In order to obtain the benefits of this warranty, you must give the Company notice of the defective product, within a reasonable time after you discover or reasonably should discover the defect, and in all cases within the warranty periods set forth above. Your claim must be made to local FAKRO office or authorized distributor. Contact details are available on our website at www.fakro.com website.