Falcon Brand Warranty

Price Book 106
Effective February 25, 2008
iv
General Terms & Conditions of Sale and Service
24(b). FREIGHT.
Customer orders in excess of $8,000 list will be shipped freight prepaid
by Falcon to a single destination point in the U.S. Orders less than this
amount will ship UPS/RPS prepaid and actual freight will be indicated on
the customer’s invoice. All goods are shipped F.O.B. factory and become
the customer’s property when they pass into the hands of the
transportation company. Falcon reserves the right to use our choice of
carrier. Falcon will ship as requested, freight collect, if the customer is
willing to bear the entire expense and so indicates on the order. Other
delivery options include Next Day, 2-day, and 3-day shipping.
24(c). INTERCHANGEABLE CORE WARRANTY.
Regardless of the manufacturer of the cores used, the Limited Warranty
applies to all Falcon interchangeable core locks and housings.
Regardless of the manufacturer of the locks and housings in which they
are used, the Limited Warranty applies to all Falcon interchangeable
cores. The subsequent use of unauthorized cylinders, cams or other
components with our products shall void this warranty.
24(d). RESTRICTED KEYWAY POLICY.
Definition: Standard keyways and key sections are:
• SFIC – A, B, C, D, DD, E, F, G, H, J, K, L, M, N, Q, R, TB and TD;
• Std. – E, G, H, K, L, N and P.
• All other keyways and key sections are restricted and an additional
charge for restricted keyways will be charged.
Restricted Keyway Policy
A letter of authorization from the end-user is required for all orders for
restricted keyway plugs and cores, 0-bitted and 1- bitted products and
all key blanks. Restricted keyway products are not available keyed
random. The letter of authorization must indicate the quantity, product
and keyway, and have a recent date (within 30 days of Falcon’s receipt)
When ordering a new keying system, include the following:
• Job (end-user) name, city, state and zip code.
• Authorized ship-to address for all products on end-user’s official
stationery. See Forms & Examples for sample letter of
authorization.
• Numerically defined specifications for expansion of all branches of
the key system.
When ordering additions to an existing keying system, include the
following:
• Job (end-user) name, city, state and zip code.
• Key file number previously assigned by Falcon and indicated on
previous order invoices (see “Ordered By” box). Falcon can
research this from previous Falcon order numbers, if not available.
• Letter of authorization on end-user’s official stationery is required
when:
- End-user places order with a new dealer.
- Order that will drop ship to a different ship-to address than
originally authorized by the end-user.
- See Forms & Examples for sample letter of authorization.
Requests for specific restricted keyways cannot be guaranteed.
Allocation and assignment of Falcon restricted keyways is at the
discretion of the IR.
24(e). CONSTRUCTION CORE PROGRAM POLICY.
Small format construction cores will be invoiced under standard
payment terms. Credit for these cores, less the handling charge, will be
issued upon their return to the factory. Contact customer service for
return authorization. Customers may not deduct payment for
construction cores prior to completion of their authorized return.
25. Specific to Exit Devices (Monarch)
25(a). Changes or Cancellations
Any changes or cancellations must be made at least five (5) working
days prior to acknowledged ship date.
25(b). Freight
All shipments are F.O.B. Shepherdsville, Kentucky (from factory). We
will allow freight on order shipments of $5,000 net or more to freight
terminal nearest destination via route of our selection. Freight allowed
will be prepaid. Separate orders cannot be combined for shipment to
qualify for freight allowed. We reserve the right to select the carrier on
freight allowed shipments. When delivered to the carrier, shipments
become property of the purchaser who assumes the risk of loss or
damage in transit. On Shipments to Alaska and points outside the
Continental U.S.A. freight will be allowed, as above, to ocean shipping
points.
25(c). Minimum Order Charge
Minimum invoice is $50.00 net product value, excluding freight charges.
On orders which do not meet the minimum invoice value, the quantity of
items on the order will be increased to meet the $50.00 net where
appropriate or a minimum order charge will be applied.
26. Specific to Exit Devices (Dor-O-Matic)
26(a). Changes or Cancellations
Any changes or cancellations must be made at least five (5) working
days prior to acknowledged ship date.
26(b). Freight
All shipments are F.O.B. company’s factory, Indianapolis, Indiana. We
will allow freight on order shipments of $4,000 net or more to freight
terminal nearest destination via route of our selection. Freight allowed
will be prepaid by the Company. Separate orders cannot be combined
for shipment to qualify for freight allowed. We reserve the right to select
the carrier on freight allowed shipments. When delivered to the carrier,
shipments become property of the purchaser who assumes the risk of
loss or damage in transit. On Shipments to Alaska and points outside the
Continental U.S.A. freight will be allowed, as above, to ocean shipping
points.
26(c). Minimum Order Charge
Minimum invoice is $50.00 net product value, excluding freight charges.
On orders which do not meet the minimum invoice value, the quantity of
items on the order will be increased to meet the $50.00 net where
appropriate or a minimum order charge will be applied.
27. Specific to Closers (Dor-O-Matic)
27(a). Changes or Cancellations
Change order requests can be by phone, fax, or email to Dor-O-Matic
Customer Service. Dor-O-Matic will allow changes to most orders up
until time of shipment without penalty (some exceptions do apply –
consult factory). Some changes, including the addition or deletion of
plated items, may include additional cost and added lead-time to the
order.
27(b). Freight
The full cost of freight, via a carrier of our choice, will be allowed (and
prepaid) on shipments of 500 lbs. or more within the continental limits
of the United States. On shipments of 500 lbs. or more to Alaska and all
foreign countries, freight will be allowed (and prepaid) to the Port of
Embarkation. Shipments under 500 lbs. or expedited methods of
shipment, such as ‘next day air’, will be prepaid by Dor-O-Matic but the
shipping costs will be added to the invoice. Whenever an order specifies
a routing that results in a shipment cost higher than the routing of our
choice, the total freight cost will be added to the invoice.
27(c). Minimum Order Charge
Minimum invoice is $50.00 net product value, excluding freight charges.
On orders which do not meet the minimum invoice value, the quantity of
items on the order will be increased to meet the $50.00 net where
appropriate or a minimum order charge will be applied.