User's Manual
Table Of Contents
- Directory
- 1Picture
- 2Table
- 3Safety Instruction
- 4Overview
- 5Desktop Installation
- 6Appendix Table
- 7Introduction to the User
- 8Basic Function
- 9Advance Function
- 10Phone Settings
- 11Web Configurations
- 12Network >> Basic
- 12.1Network >> Service Port
- 12.2Network >> VPN
- 12.3Network >> Advanced
- 12.4Line >> SIP
- 12.5Line >> SIP Hotspot
- 12.6Line >> Dial Plan
- 12.7Line >> Basic Settings
- 12.8Line >> RTCP-XR
- 12.9Phone settings >> Features
- 12.10Phone settings >> Media Settings
- 12.11Phone settings >> MCAST
- 12.12Phone settings >> Action
- 12.13Phone settings >> Time/Date
- 12.14Phone settings >> Tone
- 12.15Phone settings >> Advanced
- 12.16Phonebook >> Contact
- 12.17Phonebook >> Cloud phonebook
- 12.18Phonebook >> Call List
- 12.19Phonebook >> Web Dial
- 12.20Phonebook >> Advanced
- 12.21Call Log
- 12.22Function Key >> Function Key
- 12.23Function Key >> Side Key
- 12.24Function Key >> Softkey
- 12.25Function Key >> Advanced
- 12.26Application >> Manage Recording
- 12.27Security >> Web Filter
- 12.28Security >> Trust Certificates
- 12.29Security >> Device Certificates
- 12.30Security >> Firewall
- 12.31Device Log >> Device Log
- 13Trouble Shooting
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Table 13 - LED Status of SCA
State&Direction
Local
Remote
Idle
Off
Off
Seized
Steady green
Steady red
Progressing (outgoing call)
Steady green
Steady red
Alerting (incoming call)
Fast blinking green
Fast blinking green
Active
Steady green
Steady red
Public Held (hold)
Slow blinking green
Slow blinking red
Held-private (private hold)
Slow blinking yellow
Steady red
Bridge-active (Barge-in)
Steady green
Steady red
Bridge-held
Steady green
Steady red
3) Shared Call Appearance(SCA)
The following lists a couple of instances to facilitate understanding.
In the following scenarios, the manager and secretary register the same SCA account and the account is
configured based on the preceding steps.
Scenario 1: When this account receives an incoming call, the phone sets of both the manager and the
secretary will receive the call and ring. If the manager is busy, the manager can reject the call and the
manager's phone set stops ringing but the secretary's phone set keeps ringing until the secretary
rejects/answers the call or the call times out.
Scenario 2: When this account receives an incoming call, if the secretary answers the call first and the
manager is required to answer the call, the secretary can press the Public Hold key to hold this call and notify
the manager. The manager can press the line key corresponding to the SCA to answer the call.
Scenario 3: The manager is in an important call with a customer and needs to leave for a while. If the
manager does not want others to retrieve this call, the manager can press the Private Hold key.
Scenario 4: The manager is in a call with a customer and requires the secretary to join the call to make
records. The secretary can press the corresponding SCA line key to barge in this call.
9.8 Message
9.8.1 SMS
If the service of the line supports the function of the short message, when the other end sends a text
message to the number, the user will receive the notification of the short message and display the icon of the
new SMS on the standby screen interface.