User's Manual
Table Of Contents
- Directory
- 1Picture
- 2Table
- 3CE Declaration of Conformity
- 4FCC Statement
- 5Safety Instruction
- 6Overview
- 7Desktop Installation
- 8Appendix Table
- 9Introduction to the User
- 10Basic Function
- 11Advance Function
- 12Phone Settings
- 13Web Configurations
- 14Network >> Basic
- 14.1Network >> Service Port
- 14.2Network >> VPN
- 14.3Network >> Advanced
- 14.4Line >> SIP
- 14.5Line >> SIP Hotspot
- 14.6Line >> Dial Plan
- 14.7Line >> Action Plan
- 14.8Line >> Basic Settings
- 14.9Line >> RTCP-XR
- 14.10Phone settings >> Features
- 14.11Phone settings >> Media Settings
- 14.12Phone settings >> MCAST
- 14.13Phone settings >> Action
- 14.14Phone settings >> Time/Date
- 14.15Phone settings >> Tone
- 14.16Phone settings >> Advanced
- 14.17Phonebook >> Contact
- 14.18Phonebook >> Cloud phonebook
- 14.19Phonebook >> Call List
- 14.20Phonebook >> Web Dial
- 14.21Phonebook >> Advanced
- 14.22Call Log
- 14.23Function Key >> Function Key
- 14.24Function Key >> Side Key
- 14.25Function Key >> Softkey
- 14.26Function Key >> Advanced
- 14.27Application >> Manage Recording
- 14.28Security >> Web Filter
- 14.29Security >> Trust Certificates
- 14.30Security >> Device Certificates
- 14.31Security >> Firewall
- 14.32Device Log >> Device Log
- 15Trouble Shooting
112
Picture 145 - Web capture
User may examine the packets with a packet analyzer or send it to Fanvil support
mailbox.
15.6 Get Log Information
Log information is helpful when encountering an exception problem. In order to get the
log information of the phone, the user can log in the phone web page, open the page
[Device log], click the [Start] button, follow the steps of the problem until the problem
appears, and then click the [End] button, [Save] to local analysis or send the log to the
technician to locate the problem.
15.7 Common Trouble Cases
Table 33 - Trouble Cases
Trouble Case
Solution
Device could not boot up
1. The device is powered by external power supply via power
adapter or PoE switch. Please use standard power adapter
provided by Fanvil or PoE switch met with the specification