User's Manual

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After an account is configured and successfully registered, you can configure lines
whose DSS Key is Shared Call Appearance on the Function Key page to facilitate
viewing the call status of the group. Each line key represents a call appearance.
Understand the call status by referring to 6.3 Appendix III –LED .
To facilitate private hold, configure keys whose DSS Key is Private Hold on the
Function Key page. Pay attention that the public hold key is the softkey-hold key
during a call.
Picture 76 - Set Private Hold Function Key
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Each phone registered with the BroadSoft server should be configured as above,
then the SCA function can be used.
2）LED Status
To facilitate viewing the call status of a group, configure the DSS Key as SCA. The
following table describes the LEDs of lines in different states.
Table 15 - LED Status of SCA
State&Direction
Local
Remote
Idle
Off
Off
Seized
Steady green
Steady red
Progressing (outgoing call)
Steady green
Steady red
Alerting (incoming call)
Fast blinking green
Fast blinking green
Active
Steady green
Steady red
Public Held (hold)
Slow blinking green
Slow blinking red
Held-private (private hold)
Slow blinking yellow
Steady red
Bridge-active (Barge-in)
Steady green
Steady red
Bridge-held
Steady green
Steady red
3） Shared Call Appearance(SCA)
The following lists a couple of instances to facilitate understanding.
In the following scenarios, the manager and secretary register the same SCA account
and the account is configured based on the preceding steps.
Scenario 1: When this account receives an incoming call, the phone sets of both the