User Manual
2
DTG 2022 Program Guidelines and FAQs
The DTG is open to participants who meet the following requirements:
Who is eligible?
Must be a business that:
• Has a permanent ‘brick-and-mortar’ establishment
in Ontario
• Is employing 1-50 employees
• Is paying commercial property tax (commercially
assessed), either directly or through commercial rent
• Is a registered business in Ontario and/or is
incorporated
• Is open for business/operating at the time of
application (not a start-up)
• Is NOT a business supplying digital services to other
businesses (e.g. website design/development, SEO,
programming)
• Is NOT a franchise, including those individually
owned and operated
• Is NOT a wholesaler or manufacturer i.e., is a
consumer-facing business and can be accessed by
consumers or provides in-person services and/or
product sales to consumers
• Is NOT a not-for-prot or charitable organization
• Is NOT renting oce space on a
temporary basis (month-to-month)
• Is NOT in a shared workspace such
as a hot desk or dedicated desk
• Is NOT a purely online business or distributor
• Is NOT a home-based business
Owned by:
• An Ontario resident operating a business in Ontario
• An individual of 18 years of age or older at the time
of application
• A Canadian citizen or permanent resident
Has completed the application process, which
includes:
• the Digital Main Street Assessment
• passing the pre-qualication quiz
• the online training
• developing a Digital Transformation Plan
NOTE: OBIAA reserves the right to determine who is eligible/ ineligible on a case-by-case basis
Continued
Additional Notes
• Previous Digital Main Street Ontario Grant Program recipients who received a DTG from July 1, 2021 to March 31,
2022 (inclusive) may NOT apply at this time.
• Previous Digital Main Street Ontario Grant Program recipients who received a DTG before June 30, 2021 may
apply provided all DTG nal reports have been received and veried by OBIAA.
• Large corporations are not eligible to apply for a DTG (more than 50 sta).
• Businesses with multiple locations are only eligible to apply for one Digital Transformation Grant.
• Owners with multiple businesses may only apply for one grant.
• BIA Oces are not eligible to apply for this grant, but are eligible to participate in all trainings.
• French translation assistance is available for applicants upon request.
• Go to pages 4 – 7 for more info on eligibility.








