- FARGO Electronics Card Printer Service Manual C16

RESTRICTED USE ONLY Fargo Electronics, Inc.

Persona C16 Card Printer Service Manual (Rev. 5.0)

Diagnosing Image Problems

Resolving the Pixel Failure problems

Symptom: A thin line or scratch travels the entire length of the card.

Step Procedure

1 Check the card stock for scratches. Replace the cards (as needed).

2 Examine the Printhead for visible damage.

3 Clean the Printhead. See Cleaning the Printhead procedure in Section 4, page

150.

4 Clean the Platen Rollers. See Cleaning the Platen Rollers procedure in Section

4, page 153.

5 Replace the printhead if the problem persists. See the Replacing the Printhead

Assembly (820199) procedure in Section 5, page 166.