Persona® C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C30 Card Printer User Guide (Rev. 2.2), property of Fargo Electronics, Incorporated Copyright 2003 by Fargo Electronics, Incorporated. All rights reserved. Printed in the United States of America.
RESTRICTED USE ONLY Fargo Electronics, Inc.
RESTRICTED USE ONLY Fargo Electronics, Inc.
RESTRICTED USE ONLY Fargo Electronics, Inc.
RESTRICTED USE ONLY Fargo Electronics, Inc.
RESTRICTED USE ONLY Fargo Electronics, Inc. Section 13: Reviewing the Spare Parts List ____________________________________ 13-1 Reviewing the Persona C30 Spare Parts List ___________________________________________ 13-1 Section 14: Glossary of Terms ______________________________________________ 14-1 Section 15: Index_________________________________________________________ 15-1 Persona C30 Card Printer User Guide (Rev. 2.
Section 1: Introduction How to use the manual The Persona C30 Card Printer User Guide (Rev. 2.2) is, in fact, the troubleshooting and service manual for the entire card Printer. The manual is designed to provide Installers and Technicians with quick, efficient lookup of related procedures, components and terms. The manual can be used effectively either in soft or hard copy, depending on the preference of the Installer or Technician.
RESTRICTED USE ONLY Fargo Electronics, Inc. Safety Messages (review carefully) Symbol Critical Instructions for Safety purposes Danger: Failure to follow these installation guidelines can result in death or serious injury. Information that raises potential safety issues is indicated by a warning symbol (as shown to the left). Caution: To prevent personal injury, refer to the following safety messages before performing an operation preceded by this symbol.
RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C30 Card Printer Overview Reviewing the Persona C30 Block Diagram Motors 1 Card Feed 2 Print Stepper 3 Ribbon Drive 4 Print Headlift 5 Ribbon Rewind Motor Sensors 6 Card Feed 7 Ribbon Sensor 8 Ribbon Encoder 9 Headlift Sensor 10 Printhead Thermistor Parts 13 Card Input Roller 14 Cleaning Roller 15 Card Feed Roller 16 Printhead Cooling Fan 17 Card Input Hopper 11 Ribbon LED SNR 18 12 RFID Antenna 19 20 Persona C30 Card Printer User Guide (Rev.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Persona C30 Sequence of Operations The following sequence describes a full color print job with magnetic encoding. Step Process 1 The File information is received from the PC 2 Printer checks the installed Ribbon type stored in memory against the Ribbon type command that was sent from the Printer. a. If Ribbon type does not match, the RESUME button on the right will begin flashing. 3 The Card Input Motor and Print Stepper Motor engage.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Persona C30 Sequence of Operations (continued) Step Process Step Process 5 The Print Ribbon Drive engages. 6 The Print Ribbon Sensor looks for the color transition from Yellow to Magenta. Print Ribbon Encoder detects number of revolutions required to use an entire color panel. 7 The Print Stepper Motor engages. 8 The Card Feed Sensor detects trailing edge of card.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Persona C30 Sequence of Operations (continued) Step Process 23 The Card Feed Stepper Motor engages to queue card for magnetic encoding. 24 The Encoding data is written to the card. 25 The Magnetic Encoder verifies while the Stepper reverses the card. 26 After Ribbon advances a few encoder clicks, assume Ribbon free of card. All Stop. 27 Repeat steps 9 through 23 for the appropriate number of color/overlay panels.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Persona C30 Boot up Sequence Step Process 1 On Power up, the Printer checks the current state of the Card Feed Sensor and the Headlift Sensor. 2 If the Headlift Sensor is found to be open, the Headlift Motor will turn until a closed state is seen. 3 If the Card Feed Sensor is found to be blocked, the Card Feed Stepper will engage to eject the card. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Section 2: Specifications The purpose of this section is to provide the User with specific information on the Regulatory Compliances, Agency Listings, Technical Specifications and Functional Specifications for the Persona C30 Card Printer User Guide (Rev. 2.2). Regulatory Compliances Term Description CSA The Printer manufacturer has been authorized by UL to represent the Card Printer as CSA Certified under CSA Standard C22.2 No. 60950-1-03.
RESTRICTED USE ONLY Fargo Electronics, Inc. Agency Listings Term Description Emissions Standards CE, FCC, CRC c1374, EN 55022 Class B, FCC Class B, EN 55024: 1998, EN 61000-3-2 and EN 61000-3-3. Safety Standards UL IEC 60950-1 (2001), CSA C22.2 No. 60950-1-03. Technical Specifications Type Description Accepted Standard Card Sizes CR-80 (3.375"L x 2.125"W / 85.6mmL x 54mmW) Accepted Card Thickness 20 mil and 30 mil (.030" / .
RESTRICTED USE ONLY Fargo Electronics, Inc. Technical Specifications (continued) Type Description Humidity 20-80% non-condensing Interface USB 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Technical Specifications (continued) Type Description Supply Voltage 100-240 VAC, .6-1.0 A Supply Frequency 50 Hz/60 Hz System Requirements IBM-PC or compatible; Windows 98SE, Me, 2000 and XP; Pentium™ class 233 MHz computer with 64 MB of RAM or higher, 200 MB free hard disk space or higher, USB 1.1 Weight and Size Single-sided (weight): 8 lbs. / 3.65 kg Single-sided (size): 7.90"H x 13.62"W x 8.
RESTRICTED USE ONLY Fargo Electronics, Inc. Functional Specifications This Card Printer utilizes two different, yet closely related printing technologies to achieve its remarkable direct-to-card print quality for dye-sublimation and resin thermal transfer. The Card Printer will print from any IBM-PC® or compatible running Windows® 98SE, Me, Windows 2000 or Windows XP.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printer Components: Front Cover to USB Port Components Description Front Cover Opens to allow access to the Ribbon Cartridge. (Note: This cover must be closed in order for the Printer to begin printing.) Printhead The component of the Printer that actually does the printing. (Note: This component is fragile and must not be bumped or touched with anything other than a cleaning swab.) Cancel button The Cancel button turns the Printer ON and OFF.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printer Components: Print Ribbons The Card Printer utilizes both dye-sublimation and/or resin thermal transfer methods to print images directly onto blank cards. Since the dye-sublimation and the resin thermal transfer print methods each provide their own unique benefits, print Ribbons are available in resin-only, dye-sublimation-only and combination dye-sublimation/resin versions.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printer Components: Resin-Only Print Ribbons Resin-only print Ribbons consist of a continuous roll of a single resin color. No protective overlay panel (O) is provided since resin images do not require the protection of such an overlay.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printer Components: Dye-Sublimation Print Ribbons Note that the Printer requires both specialized and authorized print Ribbons in order to print and function properly. Step 1 Procedure Do not run the cards with a contaminated, dull or uneven surface through the Printer. Caution: Printing onto such cards will ultimately lead to poor print quality and will greatly reduce the life of the Printhead.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printer Components: Dye-Sublimation/Resin Print Ribbons Type Description DyeSublimation/ resin print Ribbon The Dye-Sublimation/resin print Ribbon combines the yellow (Y), magenta (M) and cyan (C) dye-sublimation panels with a resin black (K) panel. By combining both types of Ribbon panels, this Ribbon can be used to print full-color, photo-quality images with the dye-sublimation panels along with sharp, black text and bar codes with the resin black panel.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printer Components: Blank Cards Type Description Card Size The Card Printer accepts standard CR-80 sized and 20 mil. cards (3.370"L x 2.125"W / 85.6mmL x 54mmW) with a thickness of 30 mil (.030"/.762mm). Card Design The Printer will print onto any card with a clean, level and polished PVC surface.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printer Module: Flipper Table Module Assembly (D900200) The Flipper Table Module Assembly (D900200) is an automated Flipping Module that allows the Printer to print on the frontside and backside of each card. Display: Flipper Table Module Assembly Here are references within this document. See the Flipper Table Module Assembly Problems procedures. See the Print Both Sides option in the Using the Device Options tab (C30) section.
RESTRICTED USE ONLY Fargo Electronics, Inc. Section 3: Setup and Installation Procedures The following guide will walk you through the installation of the Persona C30 Card Printer Driver. Time Requirement (software): This software installation process will require approximately 2 to 5 minutes (depending on the speed of your PC). Time Requirement (Printer): The time required to set up a standard Persona C30 Printer would be approximately 5 to 10 minutes.
RESTRICTED USE ONLY Fargo Electronics, Inc. Unpacking and Inspection While unpacking your Printer, inspect the carton to ensure that no damage has occurred during shipping. Make sure that all supplied accessories are included with your unit.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Printer (front view; Cartridge being installed) Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Connecting the Printer power Follow this procedure. (Note: Do not connect the Printer’s USB cable until prompted during the Printer Driver installation.) Step Procedure 1 Plug the AC adapter power cable into the back of the Printer. See Display A. 2 Plug the wall power cable into the AC power adapter. 3 Plug the wall power cable into a standard 110VAC power outlet. Display A – Shows back of Printer with AC power cable (below).
RESTRICTED USE ONLY Fargo Electronics, Inc. Installing the Print Ribbon Cartridge The Fargo Persona C30 Card Printer uses a one-piece, disposable Ribbon Cartridge load system. Every full color Ribbon Cartridge contains a 250 “full color card count” Ribbon and a Card Cleaning Roller. Step 1 Procedure To install the Ribbon Cartridge, simply open the front Cover by pressing the black rubber pad or touch pad and lowering the Cover down, as shown below. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Installing the Print Ribbon Cartridge (continued) Step 2 Procedure a. Remove the liner on the Card Cleaning Roller before installing the Cartridge, as shown in Display A (upper right arrow of display). b. Remove the Ribbon securing tape, as shown in Display A (middle right arrow of display). 3 Slide the Ribbon Cartridge into the Printer, as shown in this section. 4 Raise the front Cover and press the front Cover’s black rubber pad or touch pad to secure it.
RESTRICTED USE ONLY Fargo Electronics, Inc. Installing the Print Ribbon Cartridge (continued) Display B – Shows direction that Cartridge is inserted in the Printer. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Installing Blank Cards into the Card Hopper The Fargo Persona C30 Printer is capable of printing single load cards and multiple feed cards (batch mode). To print using single feed, simply remove all cards from the Card Hopper, leave the Card Hopper door closed and place a card in the single Feed Card Slot (which can be used repeatedly).
RESTRICTED USE ONLY Fargo Electronics, Inc. Installing Blank Cards into the Card Hopper (continued) Display B - Press the Card Hopper Load Lever down. Insert the cards. Here the Lever is still up. Here the Lever is pressed down. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Installing Blank Cards into the Card Hopper (continued) Here are the cards ready to insert. Here the Input Hopper Door is closed. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Lowering the Card Output Hopper Step 1 Procedure The Fargo Persona C30 comes with a Card Output Hopper (to hold cards after they have been printed). Pull the Output Hopper down until it snaps into place. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Flipper Table Module Installation Additional, related links are provided below: See the Flipper Table Module Assembly Problems procedures. See the Print Both Sides option in the Using the Device Options tab (C30) section. See the Front and Back radio buttons in the Using the Overlay / Print Area tab (Persona C30) section. See the Front and Back radio buttons in the Using the K Panel Resin tab (C30) section.
RESTRICTED USE ONLY Fargo Electronics, Inc. Installing the Flipper Table Module Assembly (D900200) (continued) Step 3 Description Remove the Card Output or Exit Door (D900092) and Left End Cap (D900064) to the Printer, as shown below. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Installing the Flipper Table Module Assembly (D900200) (continued) Step 4 Description a. Remove the Cover from the Flipper Table Module Assembly (D900200), as shown below. b. Place the Flipper Table next to Printer, as shown below. 5 Connect the Flipper Table Module cable, as shown below. 6 Slide in the Flipper Table Module pins, as shown below. 7 Attach the Flipper Table Module pin screw, as shown below.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printer Driver Installation Installing the Printer Driver Step Procedure 1 Close all programs and insert the Software Installation CD into your computer’s CD drive. After a few seconds, the CD’s installer program will automatically open. Follow the CD’s on-screen Procedures to complete installation. (Note: If the CD does not automatically open, use My Computer or Windows Explorer to view the contents of the CD. Then, double-click on the Setup.
RESTRICTED USE ONLY Fargo Electronics, Inc. Installing the Printer Driver (continued) Step 3 Procedure Click on the Next button to continue with the Setup program. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Installing the Printer Driver (continued) Step 4 Procedure Read the License Agreement. Select the I accept the terms of the license agreement option and click Next to continue. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Installing the Printer Driver (continued) Step 5 Procedure a. Select the Complete option to install the following components: Printer Driver Software Printer Driver User’s Guide Fargo Diagnostics Utility (Note: Selecting Custom will provide the option to select which components to install.) b. Click Next to continue. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Installing the Printer Driver (continued) Step 6 Procedure Click Install to begin the installation. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Installing the Printer Driver (continued) Step 7 Procedure Wait while the C30 Card Printer is configuring your new software installation. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Installing the Printer Driver (continued) Step 8 Procedure Select the port that your Printer is connected to at this time. Click on the OK button and continue with the installation. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Installing the Printer Driver (continued) Step 9 Procedure a. Connect the USB cable to the Printer. b. Turn ON the Printer at this time if it is not already ON. c. Wait during the installation. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Installing the Printer Driver (continued) Step 10 Procedure Select the installed Ribbon Type. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Installing the Printer Driver (continued) Step Procedure 11 Click on the Finish button to complete the Setup. 12 a. Click on the YES button to exit the installer, as shown below. b. Click on the NO button to return to the installer’s main menu to install additional software components. 13 You have completed the installation Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printing a Test Print Image Step 1 Procedure a. From your computer’s startup menu, select Settings > Printers and Faxes (Windows XP) or > Printers (Windows 98SE, Me and 2000). b. Double click on the Persona C30 Card Printer under the Printers window. c. Select Printing Preferences under the Printer drop-down menu. This will bring up the Persona C30 Printing Preferences window. 2 a.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printing a Test Print Image (continued) Step 3 Procedure This completes the Persona C30 Card Printer/Encoder Installation Guide. For additional help regarding the Test Print and other related items, see the Persona C30 Card Printer/Encoders User Guide located under Start > Programs > Fargo. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printer Transport Moving the Printer to another location Step Procedure 1 The Printer can be transported by gripping it under the back lid, as shown in the photo below. 2 You have completed the setup and installation procedures in this section. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Section 4: General Troubleshooting This section provides Troubleshooting procedures for this Printer for Communication Errors, Card Feed Errors, Print Process Errors, Card Jam Errors, Encoding Errors and Diagnosing Image Problems. Safety Messages (review carefully) Symbol Critical Instructions for Safety purposes Danger: Failure to follow these installation guidelines can result in death or serious injury.
RESTRICTED USE ONLY Fargo Electronics, Inc. Communications Errors Resolving the Communication Errors Symptom(s): Incorrect output, communications error on PC or Printer, stalling, no response from Printer, no job printed, “paper out” error. Step 1 Procedure Confirm that the system meets the minimum requirements, as shown here: IBM-PC or compatible.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Communication Errors (continued) Step 4 Procedure Determine the problem with printing from the application. a. Print a self-test from the Printer by holding down the Pause button on power up to ensure that the Printer (itself) is functioning properly. b. Print the Windows test page that is located in the General tab of the Driver. c. Use WordPad (a Windows 98SE, Me/2000/XP word processing program in the Accessories Program Group).
RESTRICTED USE ONLY Fargo Electronics, Inc. Print Process Errors All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Printer. Resolving a Card Not Fed Error (Cards will not feed off the Hopper) Step 1 Procedure Review the following information. Symptom: Cards will not feed at all.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving a Card Not Fed Error (Cards will not feed off the Hopper) (continued) Step 2 Procedure Check the card quality / loading. a. Remove cards from the Card Hopper. b. Ensure that the cards are not sticking together by fanning them out and then lining them back together in a straight deck. c. Press the Card Hopper Load Lever down until the Card Tray locks into place. d. Load up to 100 cards into the Hopper with the print side down. e.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving a Card Not Fed Error (Cards will not feed off the Hopper) (continued) Step 7 Procedure Card Hopper Feed Roller is not turning during a print job. a. Remove the Printer rear cover. b. Ensure that the Card Hopper Feed Motor power cable is securely connected to J-20 on the Printers Main Board. c. Ensure that the Card Hopper Feed Motor power cable is securely connected to the Card Hopper Feed Motor. d.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving a Card Not Fed Error (Two (2) or more card feed at the same time) All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Printer. Step 1 Procedure Review the following information. Symptoms: Two or more cards feed at the same time causing the cards to jam at the Card Hopper Roller. Printer is out of cards.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving a Card Not Fed Error (Two (2) or more card feed at the same time) (continued) Step 2 Procedure Check card quality / loading. a. Remove cards from the Card Hopper. b. Ensure that the cards are not sticking together by fanning them out and then lining them back together in a straight deck. c. Press the Card Hopper Load Lever down until the Card Tray locks into place. d. Load up to 100 cards into the Hopper with the print side down. e.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving a Ribbon RFID Error (Ribbon RFID Antenna is Corrupted) All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Printer. Step 1 Procedure Review the following information. Symptom: Printer RFID Sensor does not detect a recognizable signal from the Ribbon. Printer Error State: The Ribbon tag information is corrupted or incorrect.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving a Ribbon RFID Error (Ribbon RFID Antenna is Corrupted) (continued) Step 2 Procedure Replace the Print Ribbon a. Replace the Print Ribbon Cartridge. b. Press on the Resume button. c. If the error continues, see Resolving the Ribbon RFID Error (Ribbon RFID Sensor is Corrupted) in this section. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving a Ribbon RFID Error (Ribbon RFID Sensor is Corrupted) All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Printer. Step 1 Procedure Review the following information. 2 Symptom: Printer RFID Sensor does not detect a recognizable signal from the Ribbon. Printer Error State: The Ribbon tag information is corrupted or incorrect.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Mag Verify Error All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Printer. Step 1 Procedure Review the following information. Symptom: The Printer is unable to verify encoded data. Printer Error State: The Printer is unable to verify encoded data. Driver Monitor Error Display: Mag Verify Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Mag Verify Error (continued) Step Procedure 2 Check to ensure that the cards are loaded with the Magnetic Stripe facing Up and towards the front of the Printer. 3 a. Press on the Resume button. b. If the error continues continue to step 4 4 Verify the Driver settings if cards are loaded properly. See the Using the Magnetic Encoding tab (Persona C30) procedure. 5 Verify that data is being encoded to the Magnetic Stripe. a.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Mag Verify Error (continued) Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the No Mag Installed Error All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Printer. Step 1 Procedure Review the following information. Symptom: There is not a Magnetic Encoder installed. Printer Error State: A print job with Magnetic encoding was sent with no Magnetic encoder installed in the Printer. Driver Monitor Error Display: No Mag Installed Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the No Mag Installed Error (continued) Step Procedure 2 Press the Cancel Print button on the Driver Monitor Error Display Message. 3 Reboot the Printer by cycling the power. 4 Verify that the Printer has a Magnetic Encoder installed. a. Open the front cover. b. Remove the Magnetic Module cover screw. c. Remove the Magnetic Module cover. d. Verify that the Printer has a Magnetic Module installed.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving a Ribbon Sensor Error (Ribbon Miscue) All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Printer. NOTE: Using the printer in direct sunlight may adversely affect the ribbon sensor integrity. Step 1 Procedure Review the following information. Symptom: The Printer rolls through Ribbon and errors out Printer Error State: The Printer cannot find the next panel on the Ribbon.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving a Ribbon Sensor Error (Ribbon Miscue) (continued) Step 2 Procedure Open the front cover and remove the Ribbon Cartridge. a. Check that the Ribbon is in good condition and not wrinkled or broken. b. If Ribbon is broke or wrinkled, repair the Ribbon and wind up the take-up roll 4-color panels past the damaged area. 3 Press on the Resume button. If the issue persists, continue to Step 4. 4 Replace the Ribbon Cartridge. a. Press on the Resume button.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving a Ribbon Break Jam Error All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Printer. NOTE: Using the printer in direct sunlight may adversely affect the ribbon sensor integrity. Step 1 Procedure Review the following information.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving a Ribbon Break Jam Error (continued) Step 2 Procedure Open the front cover and remove the Ribbon Cartridge. 3 If Ribbon is broken, continue to Step 3. If Ribbon is in good condition, continue to Step 6. Adjust the print offset. See the Using the Print Top of Form Option procedure. If the issue persists, continue to Step 4. 4 Repair the Ribbon and wind up the take-up roll 4 color panels past the damaged area. a. Press on the Resume button. b.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving a Ribbon Out Error All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Printer. NOTE: Using the printer in direct sunlight may adversely affect the ribbon sensor integrity. Step 1 Procedure Review the following information. 2 Symptom: Printer will not print.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving a No Ribbon Installed Error All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Printer. Step 1 Procedure Review the following information. Symptom: Printer errors out as soon as it receives data from PC Printer Error State: The Printer RFID Sensor is not receiving a signal from the Ribbon Driver Monitor Error Display: No Ribbon Installed Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving a No Ribbon Installed Error (continued) Step 2 Procedure Verify that a Ribbon Cartridge is installed in the Printer. a. Press on the Resume button. b. If the issue persists, continue to Step 3. 3 Remove the rear cover and check that the Ribbon RFID cable is securely connected to the Main Board (J-5) and the RFID Sensor. 4 If the connections are loose, reattach them. Press on the Resume button.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving a Invalid Ribbon Error All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Printer. Step 1 Procedure Review the following information. Symptom: Printer errors out as soon as it receives data from the PC Printer Error State: The Ribbon installed does not match the Printer model. Driver Monitor Error Display: Invalid Ribbon Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving a Invalid Ribbon Error (continued) Step Procedure 2 Verify that the Ribbon Cartridge installed is designed for the correct Printer model. 3 Press on the Resume button. If the issue persists, continue to Step 4. 4 Remove the rear cover and check that the Ribbon RFID cable is securely connected to the Main Board (J-5) and the RFID Sensor. 5 If the connections are loose, reattach Press on the Resume button..
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving a Wrong Ribbon Error All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Printer. Step 1 Procedure Review the following information. Symptom: Printer errors out as soon as it receives data from the PC Printer Error State: The Ribbon installed does not match the Printer Driver information Driver Monitor Error Display: Wrong Ribbon Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving a Wrong Ribbon Error (continued) Step 2 Procedure Verify the Driver settings are correct. a. Open the Printer Control Panel from the Computer. If using Windows 98SE, Me, right click on the C30 Card Printer Icon and select Properties. If using Windows 2000/XP, right click on the C30 Card Printer and select Printing Preferences. b. Click on the Device Option tab. c. Click on the auto select button. d.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving a Card Jam Error All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Printer. Step 1 Procedure Review the following information. Symptom: Card is jammed. Printer Error State: Card TOF Sensor is detecting no card motion Driver Monitor Error Display: Card Jam Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving a Card Jam Error (continued) Step 2 Procedure Look for a jammed card in the Printer. a. Open the Printer’s front cover. b. Remove the Ribbon Cartridge from the Printer. c. Check to see if a card is jammed in the print station of the Printer. d. If a card is found in the print station, continue to Step 3. e. If no card was found in the print station, continue to Step 4. 3 Clearing a jammed card. a.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving a Headlift Motor or Sensor Error All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Printer. Step Procedure 1 Review the following information. Symptom: The Printhead continuously cycles or does not cycle at all Printer Error State: Headlift Sensor is not detecting movement from the Headlift Cam Driver Monitor Error Display: General Error Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving a Headlift Motor or Sensor Error (continued) Step Procedure 2 Press the Cancel Print button on the Driver Monitor Error Display Message. 3 Reboot the Printer by cycling the power. 4 Cycle the Headlift Motors. a. Use the Fargo Diagnostic utility to cycle the Printhead to ensure proper printhead operation. See the Using the Diagnostic Utility tabs. a. Verify that the Headlift Motor turns. b. If the Motor does not turn or jams, continue to Step 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Cover Open Error Message All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Printer. Step 1 Procedure Review the following information. 2 Symptom: The Printer errors immediately after sending a print job or the Rollers do not operate by pressing the cottons on the front panel (when the cover is open).
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Blank Output issues All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Printer. Step 1 2 Procedure Review the following information. Symptom: A card is ejected blank (that should be printed). Printer Error State: None Driver Monitor Error Display: None Run a self-test. a. Clear any card jams. b. Unplug power from the Printer. c. While holding down the Pause button, reapply power.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Blank Output issues (continued) Step 4 Procedure Adjust the placement. a. Reset the Printer to clear any Error Messages by removing the power and reapplying it. b. Open the Printer Control Panel from the Computer. If using Windows 98SE, Me, right click on the Persona C30 Card Printer Icon and select Properties. If using Windows 2000/XP, right click on the Persona C30 Card Printer and select Printing Preferences. c.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Blank Output issues (continued) Step 6 Procedure Ensure that the proper voltage is being applied to the Printhead. a. Remove the back cover. b. Using a Digital Voltmeter, connect the negative lead to ground. c. Probe Pins 1 to 5 of the Printhead power connection on J16. d. Ensure that a voltage between 22 to 23 VDC is read on each pin. If less than 22 volts is read on any of the pins, replace the Printhead.
RESTRICTED USE ONLY Fargo Electronics, Inc. Flipper Table Module Assembly Problems Resolving the No Flipper Table Module problem All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Printer. See the Flipper Table Module Installation section (as needed). Step 1 Procedure Review the following information. Symptom: The Flipper Table Module Assembly is not functioning. Printer Error State: The Printer is unable to communicate with the Flipper Module.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Flipper Jam Error All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Printer. See the Flipper Table Module Installation section (as needed). Step 1 Procedure Review the following information. Symptom: The Flipper Table Module is jamming. Printer Error State: The Flipper Table has jammed while either aligning itself or flipping a card.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Blank Output issues (continued) Step 2 Procedure Open the Printer’s Flipper Table Module Cover. a. Clear any cards in the Flipper Table Module by using the Forward and/or Reverse buttons located on the Printer’s Top Cover. b. Ensure that the Flipper Table Module can rotate freely. c. Close the Printer’s Flipper Table Module. d. Press the Resume button on the Printer’s Top Cover to continue printing. e.
RESTRICTED USE ONLY Fargo Electronics, Inc. Diagnosing Image Problems Resolving the Pixel Failure problems All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Printer. Step 1 Procedure Review the following information. Symptom: A thin line or scratch travels the entire length of the card (See sample image below). Printer Error State: None Driver Monitor Error Display: None 2 Check the card stock for scratches. Replace the cards (as needed).
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Card Surface Debris problems All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Printer. Step 1 Procedure Review the following information. Symptom: Prints have spots (white or colored voids) and/or dust on them (See sample image below). Printer Error State: None Driver Monitor Error Display: None 2 Ensure the cards are clean and stored in a dust-free environment.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Incorrect Image Darkness problems All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Printer. Step 1 Procedure Review the following information. Symptom: Printed cards are too dark or too light. Printer Error State: None Driver Monitor Error Display: None 2 Run a self-test to ensure that the issue is not with the Driver settings.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Incorrect Image Darkness problems (continued) Step 4 Procedure Correct the Image Darkness. See the Using the Image Darkness Option procedure. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving Ribbon Wrinkle problems All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Printer. Step 1 Procedure Review the following information. Symptom: Printed cards have off-colored lines or streaks on them. Printer Error State: None Driver Monitor Error Display: None 2 Confirm that the Printer is using the most current Driver via: http://www.fargo.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving Ribbon Wrinkle problems (continued) Step 4 Procedure Reduce the Image Darkness. See the Using the Image Darkness Option procedure. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Excessive Resin Printing problems All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Printer. Step 1 2 Procedure Review the following information. Symptom: Black resin text and barcodes appear smeared or too thick. Printer Error State: None Driver Monitor Error Display: None Reduce the Resin Heat setting within the Image Color tab of the Printer Driver.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Excessive Resin Printing problems (continued) Step 3 Procedure Reduce the Image Darkness. See the Using the Image Darkness Option procedure. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Incomplete Resin Printing problems All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Printer. Step 1 Procedure Review the following information. Symptom: Black resin text and barcodes appear faded or too light. Printer Error State: None Driver Monitor Error Display: None 2 Increase the Resin Heat setting within the Image Color tab of the Printer Driver.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Image Placement problems All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Printer. This procedure is used to adjust the position of the card in the Print driver and does not change the internal settings of the Printer. See Using the Printer Calibration Utility (Persona C30) for instructions on changing the Printer’s internal settings. Step 1 Procedure Review the following information.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Image Placement problems (continued) Step 3 Procedure Verify if the Horizontal Image Position Setting is set correctly or incorrectly. See the graphic below. If the white border is on the leading edge of the card, adjust the Horizontal value by +2. If the white border is on the trailing edge of the card, adjust the Horizontal value by -2. a. Click on OK. b. Run a self-test. c.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Image Placement problems (continued) Step 4 Procedure Verify if the Vertical Image Position Setting is set correctly or incorrectly. See the graphic below. a. Adjust the value as described below: If the white border is on the top edge of the card, adjust the Vertical value by +2. If the white border is on the bottom edge of the card, adjust the Vertical value by -2. b. Click on OK. c. Run a self-test. d.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Poor Image Quality problems All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Printer. Step 1 2 Procedure Review the following information. Symptom: Photos on the cards look pixilated or grainy, as shown below.
RESTRICTED USE ONLY Fargo Electronics, Inc. Running the Self Test Perform a self-test after (a) an initial setup of the Printer, (b) a calibration procedure has been conducted or (c) a part has been replaced to check for proper Printer operation. Step 1 Procedure Verify that a full-color or Premium Resin Ribbon Cartridge is installed and that cards are properly loaded. Caution: If the power is ON, disconnect the Power Cable from the Printer’s rear panel. 2 Press and hold the Pause/Resume button.
RESTRICTED USE ONLY Fargo Electronics, Inc. Running the Standard Self Test Print Display A: Full Color Test Print Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Running the Magnetic Self Test (HiCo Only) Perform a self-test after (a) an initial setup of the Printer, (b) a calibration procedure has been conducted or (c) a part has been replaced to check for proper Printer operation. Step 1 Procedure Remove Ribbon Cartridge from the Printer and close the front cover Caution: If the power is ON, disconnect the Power Cable from the Printer’s rear panel. 2 Press and hold the Pause/Resume button.
RESTRICTED USE ONLY Fargo Electronics, Inc. Section 5: Printer Adjustments See this section for printer adjustments.
RESTRICTED USE ONLY Fargo Electronics, Inc.
RESTRICTED USE ONLY Fargo Electronics, Inc.
RESTRICTED USE ONLY Fargo Electronics, Inc. Safety Messages (review carefully) Symbol Critical Instructions for Safety purposes Danger: Failure to follow these installation guidelines can result in death or serious injury. Information that raises potential safety issues is indicated by a warning symbol (as shown to the left). Caution: To prevent personal injury, refer to the following safety messages before performing an operation preceded by this symbol.
RESTRICTED USE ONLY Fargo Electronics, Inc. C30 Print Driver Options Reviewing C30 Printer Drivers The window title reflects the specific Printer Driver in use as shown in this introductory section. Reviewing C30 Printer Drivers This section applies to the C30 Printer. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Card tab (Persona C30) Adjusting the Card Size Option Step 1 Description Click on the inches or mm option to choose the desired unit of measurement. (Note No.1: When designing a card format, always set the card size or page size within the card design program to the exact dimensions of a CR-80 card.) (Note No.2: The Card Size indicates that the Printer accepts standard, credit card size CR-80 (ISO ID-1) cards.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Orientation Option Step 1 Description Select Portrait under Orientation to cause the card to print in a vertical orientation. OR Select Landscape under Orientation to cause the card to print in a horizontal orientation. (Note: An icon illustrating a printed card helps represent the difference between the two.) Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the number of copies Step 1 Description Select the number of copies by clicking on the UP or DOWN arrows, as shown below. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Diagnostics button under the Card tab Step 1 Description Click on the Diagnostic button to bring up the Fargo Diagnostics Utility window. See the Diagnostic Tool Utility section. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Clean Printer Option Step Description 1 Click on the Clean Printer button to display the Clean Printer Utility window. 2 Remove all cards from the Card Hopper and close the Hopper door. 3 Open the Front Cover and remove the Ribbon Cartridge. 4 Remove the paper backing from both sides of the Cleaning Card. 5 Place the Cleaning card into the Single Feed Slot. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Clean Printer Option (continued) Step Description 6 Click on the Clean button at the bottom of the window. (Note: The Printer will begin to feed the cleaning card through the card path.) 7 Reinsert the print Ribbon and cards after the cleaning procedure has completed. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Test Print button Step 1 Description Click on the Test Print button to send a simple self-test print to the Printer. Ensure that the YMCKO Ribbon is installed for C30 or a Premium Resin Ribbon installed for DTC300M. Ensure that the computer is effectively communicating with the Printer and that the Printer is functioning properly.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the About button Step 1 Description Click on the About button to open a dialog box containing the copyright and version, date code information about this Printer Driver software. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Device Options tab (C30) Reviewing the Device Options tab The C30 window with the Device Options tab is displayed below. (Note: The C30 Printer now has frontside and backside options, as shown below.) Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Ribbon Type option Use the Ribbon Type option to select Print Ribbons. Step 1 Description Select the appropriate print Ribbon Type option from the dropdown menu for the type of Print Ribbon in use. YMCKO – Full Color/Resin Black/Overlay K – Premium Resin K – Standard Resin Colored Resin Metallic Resin KO – Premium Resin/Overlay Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Auto Ribbon Select option Step 1 Description Click on the Auto Ribbon Select button to verify that the Ribbon type selected matches the Ribbon installed in the Printer. (Note: The Printer Driver will change the Ribbon type to the correct setting or validate. It will also display a dialog that it has changed the current setting or that the current Ribbon type is correct.) Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the new Printer Driver (Version 2.1.5) Specific changes were made to the “new” Color Matching Table in the new Printer Drivers (Version 2.1.5) in the C30 Card Printer, as described below. Precise Matching Capabilities: These changes will affect how precisely the printed card matches the designed image on the computer screen. Existing Color Table Capabilities: These changes will produce more “true” blues and greens.
RESTRICTED USE ONLY Fargo Electronics, Inc. Changing the Color Profile Selection for the C30 Step 1 Procedure a. From your computer’s startup menu, select Settings > Printers and Faxes (Windows XP) or Settings > Printers (Windows 98SE, Me and 2000). b. Double click on the C30 Card Printer under the Printers window. c. Select Properties under the Printer drop-down menu. (Note: This will bring up the C30 Card Printer Properties window, as shown on the next page.) 2 Click the Color Management tab.
RESTRICTED USE ONLY Fargo Electronics, Inc. Changing the Color Profile Selection for the C30 (continued) Step 5 Procedure Click Set as Default. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Color Matching option Use the Color Matching dropdown menu to choose the color matching options which best fits the print job requirements. Step 1 Description Select None for print speed versus print color or for use of third party color matching software.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting for the Resin Dither Select the appropriate dither method according to the type of image to be printed. This option affects objects printed with a resin-only print Ribbon. Step 1 Procedure Select Optimized for Photo when printing photo quality images with resin. OR Select Optimized for Graphics when printing drawings and graphics (e.g., clipart, logos, etc.) with resin. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Print Both Sides option Use this option to automatically print on both the frontside and backside of a card. Step 1 2 Procedure Select this option in conjunction with any application program that supports a multiple-page document with duplex printing. (Note: The program must be able to send down two or more separate pages to be printed within the same document.) Page 1 will be transferred to the front side of the card.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Split 1 Set of Ribbon Panels option Use this option to provide the most economical means of printing a dual-sided card since a single set of Ribbon Panels will be split to print both the front and backsides of a card. Step 1 Procedure Select this option to automatically print full-color on the front of a card and resin black on the back of a card (using either of the Full-color YMCK or YMCKK Print Ribbons).
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Print Back Side First option Step 1 Procedure Select this option: If you need to print the first page of a two-page document on the backside of the card. OR If you need to print the resin black on the chip-side of the Smartcard. The second page of the document will be printed on the front side of the card. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Print Back Side Only option Use this option to print only onto the backside of cards. Step 1 Procedure Select this option to print only onto the backside of cards. (Note: Load the cards in the standard manner.) When this option is selected, the Print Both Sides option is automatically disabled.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Rotate Front 180 Degrees or Rotate Back 180 Degrees options Use this option to change the position of the printed image in relation to the set location of a card's Magnetic Stripe or smart chip. Step 1 Procedure Select the Rotate Front 180 Degrees option to rotate the image on the front of the card by 180 degrees when printed. OR Select the Rotate Back 180 Degrees option to rotate the image on the back of the card by 180 degrees when printed.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Disable Printing option Use this option to disable the printing capabilities of the Printer. (Note: This option still allows the Printer to encode cards.) Step 1 Description Select this option to encode or re-encode cards to save time and avoid the use of printing supplies. (Note: When this option is selected, no print data will not be sent to the Printer. All encoding instructions will be sent according to how they are configured within the software.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Image Color tab (C30) Step Procedure 1 Select the Algebraic color matching option and then use this option to control the Contrast and Gamma of the printed image, as well as the individual color balance of Yellow, Magenta and Cyan. (Note: In most cases, the default settings of these options will suffice.) 2 Control the overall darkness and lightness of the printed image by adjusting the Dye-Sub Intensity slide by clicking and dragging the slide.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Resin Heat (K) option (Front and Back) Use this option to control the amount of heat the Printer uses when printing with the resin black panel(s) of a full-color Ribbon or when printing with a resin-only Ribbon by adjusting the Resin Heat slide. Step 1 Procedure Adjust the Resin Heat, Front (K) or the Resin Head, Back (K) as needed.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Overlay Heat (O) option Use this option to control the amount of heat the Printer uses when printing with the overlay panel of a Ribbon. (Note: This control can be helpful for fine-tuning the transfer of overlay onto the card.) Step 1 Procedure Move the slide to the left to cause less heat to be used in the printing process. (Note: Certain card types may need additional heat for better transfer of the overlay material.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Color Matching option and Default button Step 1 Procedure To return all options to their factory settings, click on the Default button. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Calibrate tab (Persona C30) Use the Calibrate tab to (a) control the position of the printable area in relation to the card, (b) calibrate Sensors and (c) adjust the internal Printer settings that are customized for every Printer and saved directly within the Printer's memory. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Image Position Controls Use the Image Position controls to adjust the position of the overall print area to be precisely centered on a card. Step 1 Procedure Click on the Vertical and Horizontal adjustment arrows to adjust the Image Position values. When adjusting these values, keep in mind that cards always remain in the same position while moving through the Printer, regardless of image orientation.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Image Position Controls (continued) Review the Image Position diagram, which displays how the printed image will move in relation to the fixed card position as positive and negative image placement values are entered. Step 2 Procedure Use the Vertical adjustment to move the image: Move toward the rear of the Printer if a positive number is entered. Move toward the front of the Printer if a negative number is entered.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Sensors button Use the Sensors button to bring up a separate dialog box for calibrating the Printer's Ribbon Sensor (see instructions in the Calibration window below). Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Settings button Use the Settings button to bring up a separate dialog box for adjusting the internal Printer settings, which are customized for every Printer at the factory and saved directly within the Printer's memory. (Note: You can select the Restore Defaults to restore the internal default settings.) Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Magnetic Encoding tab (Persona C30) Use this option only if the Printer has an optional Magnetic Stripe Encoding Module installed. The following describes these options and the Printer's magnetic encoding process. The Card Printer comes with either a high-coercivity factory-installed Magnetic Stripe Encoding Module or a low-coercivity Module. The Printer cannot encode both types of Magnetic Stripes interchangeably within the same Printer.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Magnetic Track Selection radio buttons Use the Magnetic Track Selection option to specify which track to configure through the Magnetic Track Options if the application requires customization of the standard ISO encoding process. (Note: Although the default ISO Magnetic Track Options should be correct for almost all applications, these options can be customized if the application requires it.) Step 1 Procedure Select a Track selection to: a.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Magnetic Track Selection radio buttons (continued) Step 2 Procedure Use the Magnetic Track Selections to configure the way in which each of the three magnetic tracks will encode. (Note No.1: They do not designate which tracks the Printer will encode (e.g., to encode only Track 2). This must be done through the specific software program.) (Note No.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Magnetic Track Options radio buttons Use the Magnetic Track options for these purposes: Customize the ISO encoded data format for each of the Magnetic Stripe's three tracks. Customize each track independently of the other two. Specify which of the three tracks to customize by selecting one of the three track options. (Note No.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Bit Density radio buttons Use this option to customize the Bit Recording Density (Bits per Inch) used to encode the magnetic data on the currently selected track. Step 1 Procedure Select 75 BPI to change the bits per inch to 75 BPI. OR Select 128 BPI to change the bits per inch to 128 BPI. OR Select 210 BPI to change the bits per inch to 210 BPI. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Character Size radio buttons Use this option to customize the Character Data Size (Bits per Character) used to encode the magnetic data on the currently selected track. (Note: This character size includes the parity bit (if enabled).) Step Procedure 1 Select 5 Bits to change the bits per character to 5 BPC. OR Select 7 Bits to change the bits per character to 7 BPC. OR Select 8 Bits to change the bits per character to 8 BPC.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Enable MLE Support checkbox Multi-Language Extension (MLE) support in Windows XP can cause text strings to be broken up into fragments. This fragmentation of the text string prevents magnetic encoding. (Note: This option may help correct encoding problems in all operating systems.) Step 1 Procedure Check this box to allow the Driver to process the fragmented text. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the ASCII Offset radio buttons Use this option to customize the Character ASCII Offset used to encode the magnetic data on the currently selected track. (Note: This character offset value is subtracted from the ASCII value of each Magnetic Stripe data character prior to encoding on the track.) Step 1 Procedure Select NULL to change the ASCII Offset to NULL. OR Select SPACE to change the ASCII Offset to SPACE.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the LRC Generation radio buttons Use this option to customize the LRC Generation Mode (used to encode the magnetic data on the currently selected track). Step 1 Procedure Select NO LRC to change the LRC Generation to none. OR Select Even Parity to change the LRC Generation to Even Parity. OR Select Odd Parity to change the LRC Generation to Odd Parity.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Shift Data Left checkbox Use this option to shift the recorded magnetic data to the left-hand side of the card's Magnetic Stripe. OR Use this option for situations that require cards to be readable with insert type readers that may be unable to read the right-hand side of the card. Step 1 Procedure Select the Shift Data Left checkbox option to apply to all tracks. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the ISO Track Locations Review the magnetic encoding Module, which encodes onto tracks in accordance with an ISO 7811-2 Magnetic Stripe. (Note: Refer to the diagram (below) for track locations.) 0.223" 0.353" 0.493" TRACK1 0.110" 0.130" TRACK2 0.110" 0.140" TRACK3 0.110" Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Sending the Track Information Magnetic track data is sent in the form of text strings from the application software to the Printer Driver along with all of the other printable objects within the card design. Magnetic Track Data added: In order for the Printer Driver to differentiate between magnetic track data and the rest of the printable objects, the magnetic track data strings must be uniquely tagged or added.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing Tracks 1, 2 and 3 (in table format) Review this table, which displays the SS, ES, FS and the valid characters defined for each track. Track 1 Start Sentinel End Sentinel Field Separator Valid Characters Maximum Number of Characters % ? ^ ASCII 32-95 78 (See the table below.) Track 2 ; ? = ASCII 48-63 39 (See the table below.) Track 3 ; ? = ASCII 48-63 106 (See the table below.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the ASCII Code and Character Table ASCII Code Character ASCII Code Character ASCII Code Character 32 space 56 8 80 P 33 ! 57 9 81 Q 34 " 58 : 82 R 35 No. 59 ; 83 S 36 $ 60 < 84 T 37 % 61 = 85 U 38 & 62 > 86 V 39 ' 63 ? 87 W 40 ( 64 @ 88 X 41 ) 65 A 89 Y 42 * 66 B 90 Z 43 + 67 C 91 [ 44 ' 68 D 92 \ 45 - 69 E 93 ] 46 .
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Overlay / Print Area tab (Persona C30) Use this option to control where the Overlay (O) Panel and/or the print area appear on a card. (Note: This option is helpful if, for example, you would like to omit or block out the overlay or printing around a card's smart chip or Magnetic Stripe.) By default, this option is set to print and overlay the entire card.
RESTRICTED USE ONLY Fargo Electronics, Inc. Enabling the Frontside and Backside options Step 1 Procedure Select the Print Both Sides checkbox under the Device Options tab to enable the Backside option under the Overlay / Print Area. (Note: This same selection applies to the K Panel Resin backside option.) Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Enabling the Frontside option (Overlay / Print Area) Step 1 Procedure Select the Front radio button, which enables the Overlay / Print Area and Security Options functions. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Enabling the Backside option (Overlay / Print Area) Step 1 Procedure Select the Back radio button, which enables only the Overlay / Print Area function. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Overlay / Print Area dropdown menu Step 1 Procedure Select the Full Card option for the Printer to overlay and/or print the entire card. OR Select the Defined Area(s) option for the Printer to overlay and/or print only in the selected and defined area or areas. OR Select the Undefined Area(s) option for the Printer to overlay and/or print only in the space outside the selected and defined area.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Overlay / Print Area dropdown menu (continued) Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Overlay / Print Area Use these Overlay / Print Area options to control both the print and overlay together or control each individually. (Note: Determine whether to use the Frontside option (via the Front radio button) or the Backside option (via the Back radio button).) Step 1 Procedure Select For Print and Overlay for the defined area to apply to both the printing and overlay process.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Overlay / Print Area (continued) Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Defined Area Option Step 1 Procedure a. Determine whether to use the Frontside option (via the Front radio button) or the Backside option (via the Back radio button). b. Select the Defined Area(s) option to activate the card grid in the upper half of the window. It is through this card grid that up to five (5) Defined Areas can be assigned. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Defined Area Option (continued) Step 2 Procedure When the card grid is first activated, a small black square will appear at its default size of .2" x .2" / 5mm x 5mm and at its default location in the lower lefthand corner (0, 0). This square represents the first defined area. 3 Determine the area of the card needed to define for a signature panel with a different size and location than the Driver's standard Omit Signature Area setting.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Defined Area Option (continued) Step 4 Procedure Measure from the lower left corner of the card up and over to the lower left corner of for the defined area to begin and enter these values into the X and Y boxes. (Note: The card grid lines are spaced at .2 inch / 5mm intervals.) Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Defined Area Option (continued) Step 5 Procedure a. Print the card design and observe how the image is oriented on the card as it ejects from the Printer. (Note: The location of a defined area is based on the card orientation as it exits the Printer.) b. Measure the defined area location based on the printed card. (Note: If selecting the Rotate Front 180 Degrees option, the image will appear upside down as it exits the Printer.) c.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Defined Area Option (continued) Step 6 Procedure a. Determine whether to use the Frontside option (via the Front radio button) or the Backside option (via the Back radio button). b. Use the Defined Area arrows to navigate back and forth from area to area in the Frontside or Backside area. (Note: The active area will always be highlighted with a dotted outline.) c. Define another area by clicking on the Defined Area UP arrow. Another .2" x .
RESTRICTED USE ONLY Fargo Electronics, Inc. Using Security Options (Visual Security Solutions) (Frontside option only) The Visual Security Solutions dropdown menu list will be used to enable and select which type of visual security will be used. The Visual Security dropdown list will be selectable only on the Front side (see below). Visual Security is not an option for the back side. The following actions will occur when one of the Visual Security locations is selected.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting Orientation - Landscape under Card tab Step 1 Procedure Select the Landscape radio button (below) under Orientation under the Card Size tab to use the Visual Security Solutions (A to D), as shown in this window. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Visual Security Solutions dropdown menu (A to D) Step 1 Procedure Click on the Visual Security Solutions dropdown menu (below) under the Landscape - Orientation (see above) to use the options shown in this display. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting Orientation - Portrait under Card tab Step 1 Procedure Select the Portrait radio button (below) under Orientation under the Card Size tab to use the Visual Security Solutions (E to H), as shown in this window. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Visual Security Solutions dropdown menu (E to H) Step 1 Procedure Click on the Visual Security Solutions dropdown menu under the Portrait Orientation (see above) to use the options shown below. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the VeriMark radio button (Frontside option only) Step Procedure 1 Click on either the VeriMark or HoloMark radio button, as shown below. The foil options are used to control the size of the exclusion area. (Note: When VeriMark is selected a rectangle-sized area is excluded, HoloMark uses a square sized area.) 2 Click on the VeriMark radio button (below) for the rectangle-sized area. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the HoloMark radio button (Frontside option only) Step 1 Procedure Click on the HoloMark radio button (below) for the squared-area size. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Custom VeriMark Card (Custom Graphic in a 2D foil) The custom VeriMark image is stamped on blank, standard-sized cards. You can select one of eight positions (A to H), as shown in the Portrait and Landscape samples below. Sample 1: VeriMark Card (Landscape - Orientation) - 4 positions (below) A B C D Sample 2: VeriMark Card (Portrait - Orientation) - 4 positions (below) E F G H Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Custom HoloMark Card (Custom Graphic in a 2D foil) The custom HoloMark image is stamped on blank, standard-sized cards. You can select one of eight positions (A to H), as shown in the Portrait and Landscape samples below. Sample 1: HoloMark Card (Landscape - Orientation) - 4 positions (below) A B C D Sample 2: HoloMark Card (Portrait - Orientation) - 4 positions (below) E F G H Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the K Panel Resin tab (C30) Select the K Panel Resin option to control where the resin black (K) panel of a full-color Ribbon is printed. If printing with a resin-only Ribbon type all K Panel Resin options will be grayed out. Resin black text is desirable due to its sharp, saturated black coloring and resin black bar codes are often required by Ultra Violet barcode readers to ensure readability when scanned.) Persona C30 Card Printer User Guide (Rev.
RESTRICTED USE ONLY Fargo Electronics, Inc. Enabling the Frontside and Backside options Step 1 Procedure Select Print Both Sides under the Device Options tab to enable the Backside option under the K Panel Resin tab. (Note: This same selection applies to the K Panel Resin backside option.) Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Enabling the Frontside option (K Panel Resin) Step 1 Procedure Select the Front radio button to enable the Frontside option. (Note: This enables all K Panel Resin functions, as shown below.) Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Enabling the Backside option (K Panel Resin) Step 1 Procedure Select the Back radio button to enable the Backside option. (Note: This enables all K Panel Resin functions, as shown below.) Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting from the Print All Black with K Panel options (Front and Back options) Select one of the three options listed under Print All Black With K Panel if the black text or bar codes are not TrueType fonts and/or are not printing with the resin black panel. (Note: The Printer Driver will print areas of the image where it finds black coloring with the print Ribbon's resin black (K) panel as specified by each of the following options.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Full Card option (Front and Back options) Step 1 Procedure Select the Full Card option for the Printer Driver to print the resin black (K) panel for all black found within all areas of the image. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Defined Area(s) option (Front and Back options) Step 1 Procedure Select the Defined Area(s) option for the Printer Driver to print the resin black (K) panel for all black found only in a desired and defined area or areas. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Undefined Area(s) option (Front and Back options) Step 1 Procedure Select the Undefined Area(s) option for the Printer Driver to print the resin black (K) panel for all black found only in the space outside the defined areas. (Note: In the card grid, black indicates the area in which the resin black (K) panel will be printed.) Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Defined Area(s) function (Front and Back options) To define an area, refer to the following steps: Step 1 Procedure Click on the Defined Area(s) check box. (Note: This will activate the card grid in the upper half of the window. It is through this card grid that up to five areas can be defined.) When the card grid is first activated, a small square will appear at its default size of .2" x .
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Defined Area(s) function (continued) Step 2 Procedure a. Determine the area of the card necessary to define. In the sample (below), this area is indicated by the dashed outline. b. Determine the size of this area by actually printing a card and looking at it in the same orientation as when it exits the Printer. 3 Measure the total size for the area and enter those dimensions into the dimension boxes. (Note: The minimum size an area can be is .
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Defined Area(s) function (continued) Step 4 Procedure a. Once the area is sized properly measure from the lower left corner of the card up and over to the lower left corner for the defined area to begin. b. Enter these values into the X and Y boxes. (Note: The card grid lines are spaced at .2 inch / 5mm intervals.) 5 a. Print the card design and note how the image is oriented on the card as it ejects from the Printer.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Defined Area(s) function (continued) Refer to the previous procedure. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Defined Area(s) function (continued) Refer to the previous procedure. Karen Atkins Access Level-2 ID# 1234478 * 172355* X=1.4“ Y=0.2“ Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Defined Area(s) function (continued) Refer to the previous procedure. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Defined Area(s) function (continued) Step Procedure 6 Define another area by clicking on the Defined Area up arrow. (Note: Another .2" x .2" / 5mm x 5mm area will appear in the lower left-hand corner. This is the location in which all newly defined areas will first appear.) 7 a. Use the Defined Area arrows to navigate back and forth from area to area. (Note: The active area will always be highlighted with a dotted outline.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Print YMC under K and Print K Only options Step 1 Procedure Select between the Print YMC Under K and Print K Only options. (Note: When the Print YMC Under K option is selected, all black in the designated areas will print with the Yellow (Y), Magenta (M) and Cyan (C) Ribbon panels directly beneath the resin black (K) panel.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Printer Information tab (Persona C30) Use the options on this tab to view information about the Ribbon installed in the Printer. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Ribbon Information Step 1 Procedure Use the Ribbon information to determine which Ribbon is being used to print with and its part number. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Ribbon Level Indicator Step 1 Procedure Use the Ribbon Level indicator to view approximately how much Ribbon is left. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Printer Calibration Utility (Persona C30) Access the Settings dialog box via the Settings button on the Calibrate tab. Use the adjustment mode to change the Printer's internal settings. (Note: The Card Printer is equipped with an internal adjustment mode programmable through the Settings dialog box. This dialog box is accessible only if the Printer is powered ON, it is in Ready Mode and it is properly connected to the PC.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Image Darkness Option Use this option to set the overall darkness of the printed image by increasing or decreasing the amount of heat used by the Printhead when printing. Step 1 Procedure Lighten the printed image by clicking the down arrow value and decrease the amount of Printhead heat. to enter a negative OR Darken the image by clicking the up arrow increase the amount of Printhead heat.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Print Top of Form Option Use this option to adjust the lengthwise or horizontal position of the printed image on a card so it appears centered. (Note: When adjusting this value, keep in mind that cards always remain in the same landscape orientation while moving through the Printer.) The diagram (below) represents how the printed image will move in relation to the fixed card position as a positive or negative Image Placement value is entered.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Print End of Form Option Use this option to reduce or increase the overall printable area in order to optimize edge-toedge printing toward the trailing edge of a card. (Note: When adjusting this value, keep in mind that cards always remain in the same position while moving through the Printer.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Print Left of Form Option Use this option to adjust the vertical position of the printed image on a card so it appears centered. (Note: When adjusting this value, keep in mind that cards always remain in the same landscape orientation while moving through the Printer.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Magnetic Encoder Voltage Offset Option Use this option to adjust the voltage of the Magnetic Encoder. Encoder voltage is set from the factory at a default of 7.24vdc for Hi-Co Magnetic cards and 2.54vdc for Lo-Co Magnetic cards. Depending on the cards that are being used, it may be necessary to adjust the encoder voltage out of default. See the next two procedures for instructions on adjusting the Magnetic Encoder Voltage.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Hi-Co Voltage Offset Step Procedure 1 Identify the Magnetic Encoder voltage required by the cards. (Note: The required encoder voltage for the cards will need to be known in order to properly set the Encoder Voltage Offset value. This information should be available through the card manufacturer or reseller). 2 Use the following equation to identify the proper Mag Hi-Co Voltage Offset value ((((36500/(((+4.6)/1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Lo-Co Voltage Offset Step Procedure 1 Identify the Magnetic Encoder voltage required by the cards. (Note: The required encoder voltage for the cards will need to be known in order to properly set the Encoder Voltage Offset value. This information should be available through the card manufacturer or reseller). 2 Use the following equation to identify the proper Mag Lo-Co Voltage Offset value ((((36500/(((+4.6)/1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Mag Top of Form Option Use this option only if the Printer has a built-in Magnetic Stripe encoder. (Note: If so, use this option to shift the starting point of where the Printer will begin encoding the magnetic track data on a card's Magnetic Stripe. When adjusting this value, keep in mind that a card and its Magnetic Stripe will always remain in the same relative position as the card travels through the Printer.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Mag Top of Form Option (continued) Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Ribbon Tension Option Step 1 Procedure Use the Ribbon Tension option to increase the amount of tension (drag) on the Ribbon during printing. Enter a negative value to decrease the amount of tension that is placed on the Ribbon during printing OR Enter a positive value to increases the amount of tension that is placed on the Ribbon during printing. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Flipper Home Offset Option Use this option to change the Flipper angle relative to home/horizontal position. This is done in order to adjust angle of travel to and from the Printer and Flipper Module. Step 1 Procedure Enter a negative value to position a card to enter the Printer at an upward angle. Or Enter a positive value to position a card to enter the Printer at a descending angle. (Maximum Adjustment Range: The maximum adjustment range is 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Flipper Smart Angle Offset Option Use this option to change the Flipper angle relative to the default smart card loading position. This is done in order to adjust travel to and from the Flipper and the Smart Card Docking Module. Step 1 Procedure Enter a negative value to decrease the amount of Flipper angular movement from the home position to the smart card loading position.
RESTRICTED USE ONLY Fargo Electronics, Inc. Section 6: Cleaning The Card Printer is built to require a minimum amount of maintenance. Nevertheless, there are a few procedures you can perform on a regular basis or as needed to ensure the best possible performance Safety Messages (review carefully) Symbol Critical Instructions for Safety purposes Danger: Failure to follow these installation guidelines can result in death or serious injury.
RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C30 Card Printer/Encoders Cleaning Kit (Part Number 085976) Caution: As with any electronic device, internal components of the Printer, such as the Printhead, may be damaged if exposed to static electrical discharges. To avoid potential damage, always wear an appropriate personal grounding device, such as a wrist strap (with integral resistor) connected to an ESD ground.
RESTRICTED USE ONLY Fargo Electronics, Inc. Cleaning the Printhead Perform this procedure approximately every 1000 prints to maintain a consistent print quality. Step Procedure 1 Open the Printer’ s Front Cover. 2 Remove the Print Ribbon. 3 Squeeze the Printhead Cleaning Swab to saturate the tip of the swab with alcohol. 4 Use the Printhead Cleaning Swab to gently rub back and forth over the entire length of the Printhead (3 to 4 times).
RESTRICTED USE ONLY Fargo Electronics, Inc. Cleaning the Platen and the Card Feed Rollers Perform this procedure approximately every 1000 prints to maintain a consistent print quality. (Note: The Card Feed Rollers move the card throughout the print process. Rollers should be kept clean to prevent card jams and card contamination. This cleaning process will ultimately lead to better print quality and extended Printhead life.) Step 1 Procedure Open the Printer’s Front Cover and remove the Print Ribbon.
RESTRICTED USE ONLY Fargo Electronics, Inc. Cleaning the Platen and the Card Feed Rollers (continued) Step Procedure 2 Remove all the cards from the Printer’s Input Hopper. 3 Use the Cleaning Card from the Printer’s and remove the adhesive backing from both sides of the card. (Note: If your Printer has a Magnetic Encoder installed, be sure to leave the small Liner Strip on top of the Cleaning Card in place.
RESTRICTED USE ONLY Fargo Electronics, Inc. Cleaning the Platen and the Card Feed Rollers (continued) Step 4 Procedure Insert the Cleaning Card into the Single Feed Card Slot until the card stops. (Note: If your Printer is equipped with a Magnetic Encoder, you must insert the Cleaning Card with the printed side up and with the small Liner Strip towards the front of the Printer.) Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Cleaning the Platen and the Card Feed Rollers (continued) Step Procedure 5 From your computer, open the Printer Driver and select either Properties (if you are using Windows 98SE/Me) or Printing Preferences (if you are using Windows 2000/XP). 6 Click on the Clean Printer button. 7 Click on the Clean button. (Note: The Printer will pull in the Cleaning Card. The Printer will then perform an automated cleaning procedure.
RESTRICTED USE ONLY Fargo Electronics, Inc. Section 7: Packing the Card Printer The purpose of this section to provide the User with a specific packing procedure for this Card Printer. Follow this instruction to pack the Card Printer for transport. Step Procedure 1 Clean the inside of the Printer with compressed air. 2 Wipe it down with a lint-free cloth. 3 Clean the Printhead with a alcohol swab. 4 Pack the Printer in the original carton and packing materials.
RESTRICTED USE ONLY Fargo Electronics, Inc. Section 8: Parts Replacement Section See the current Persona® C30 Card Printer Service Manual (Rev. 2.2) at the appropriate Fargo web site. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Section 9: Board Level Diagnostics The purpose of this section to provide the User with specific Board Level Diagnostic procedures for Board Errors and Sensor Testing for this Card Printer. Safety Messages (review carefully) Symbol Critical Instructions for Safety purposes Danger: Failure to follow these installation guidelines can result in death or serious injury.
RESTRICTED USE ONLY Fargo Electronics, Inc. Sensor and Motor Reviewing the Sensor Location and Voltages Use this table as a reference tool for Board Level Diagnostics Sensor Location Pin Low Range VDC High Range VDC RFID Board J5 3 Present .02 Not Present .70 Headlift J9 1, 3 (+, -) Not Depressed 0 - .17 Depressed 4.9 – 5.5 Print Cover Sensor (Sensor mounted to Main Board) J4 1, 2 (+, -) Not Depressed 0 - .17 Depressed 4.9 – 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Section 10: Diagnostic Tool Utility The Fargo Diagnostics Utility is designed to provide access to the following: The diagnostic capabilities of the Printer. The internal Self Tests of the Printer. The testing options for Magnetic Encoding. The set of sample images to test the Printer's operation. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Diagnostic Tool Utility Selecting from the Printer Selection menu Step Procedure 1 Click on the dropdown Printer selection menu to view a list of currently installed Fargo Printer Drivers installed on the computer. 2 Select the Printer that is going to be tested, as shown below. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing customized Diagnostic Utility tabs for your Printer Step 1 Procedure Select a Printer from the Printer Selection menu that will customize the tabs that are available. (Note: Only the Diagnostic Utility tabs for the selected Printer will be shown.) Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Diagnostic Utility tabs Selecting the Print Spooler tab in the Diagnostics Utility Step 1 Procedure Select the Print Spooler tab, as shown below. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Print Spooler tab in the Diagnostics Utility (continued) Step 2 Procedure Click on the Select File button to bring up the Browse for Print File window, as shown below and on the next page. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Print Spooler tab in the Diagnostics Utility (continued) Step 3 Procedure a. Click on the Browse button to browse through an open file dialog box, as shown below. b. Select the Print File (.PRN) that is to be sent to the Printer. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Print Spooler tab in the Diagnostics Utility (continued) Step 4 Procedure Select the number of copies to be printed, as shown below. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Print Spooler tab in the Diagnostics Utility (continued) Step 5 Procedure Click on the Send File button in order to send the selected Print Files (.PRN) to the Printer. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Firmware Updates tab in the Diagnostics Utility Step 1 Procedure Select the Firmware Updates tab, as shown below. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Downloading Firmware Updates Step 1 Procedure Select the Download Firmware button. If you have Internet access, this will automatically take you to the Firmware Updates section of the Fargo website. If it does not, manually open your browser and go to the Firmware Updates section in the Fargo Electronics Technical Support Web site: http://www.FargoSupport.com/ 2 Select your specific Printer model and click on the Submit button.
RESTRICTED USE ONLY Fargo Electronics, Inc. Placing the Printer in the Upgrade Mode Step Procedure 1 Disconnect Power from the Printer. 2 Press and hold down the power and pause buttons on the Printer. 3 Reapply power to the Printer. Hold for 2 seconds then release. Both buttons will blink when it is in the Upgrade Mode. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Sending the Firmware File Step Procedure 1 Ensure that the firmware File is selected. 2 Click on the Send Firmware button. 3 Upon successful completion of the firmware update, the Printer will restart. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Mechanics tab in the Diagnostics Utility Step 1 Procedure a. Select the Mechanics tab to test Motors and Sensors in the Printer. (Note: This section has a procedure for each function by a Run button, as shown below.) b. See the entire Selecting the Mechanics tab in the Diagnostics Utility section for related sub-procedures (Steps 2A to 2G). Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Mechanics tab in the Diagnostics Utility (continued) Step 2A Procedure Click on the Ribbon Sensor Calibration button to calibrate the Print Ribbon. (Note: This will ensure proper operation of the Ribbon Sensing systems.) Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Mechanics tab in the Diagnostics Utility (continued) Step 2C Procedure Click on the Cycle the Printhead button to verify operation of the Printhead Headlift Motor and Headlift Sensor. (Note: When selected, the Printhead should cycle up and down.) Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Mechanics tab in the Diagnostics Utility (continued) Step 2D Procedure Click on the Advance the Stepper Motor button to move the Card Rollers forward in the Printer. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Mechanics tab in the Diagnostics Utility (continued) Step 2E Procedure Click on the Reverse the Stepper Motor button to move the Card Rollers backwards in the Printer. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Mechanics tab in the Diagnostics Utility (continued) Step 2F Procedure Click on the Cycle the Card Input Roller (Remove Cards) button to activate the Card Input Motor. (Note: Ensure that all cards have been removed from the Printer before selecting this option.) Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Mechanics tab in the Diagnostics Utility (continued) Step 2F Procedure Click on the Advance the Ribbon Motor (Remove Ribbon) button to Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Mechanics tab in the Diagnostics Utility (continued) Step 2G Procedure Click on the Reverse the Ribbon Drive Motor (Remove Ribbon) button to Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Mechanics tab in the Diagnostics Utility (continued) Step 2H Procedure Click on the Magnetic TOF Calibrate (HiCo) button to Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Mechanics tab in the Diagnostics Utility (continued) Step 2I Procedure Click on the Magnetic TOF Calibrate (LoCo) button to Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Self Tests tab in the Diagnostics Utility Use these options to run the internal Printer Self Tests. Step 1 Procedure Select the appropriate Run button to execute either the Barcode Test Card, the Standard Self Test or the Magnetic Self Test, as shown below. (Note: These options apply to the C30, DTC300 and DTC300M Printers).
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Card Samples tab in the Diagnostics Utility Step 1 Procedure a. Select the Card Samples tab to print sample images from the Printer. b. Select the desired Image, as shown below. (Note: You will see the enlarged Image after you select it from several options.) c. Check the settings defined in your Driver before printing your selection. d. Click on the Print button when you are ready, as shown below.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Magnetic Encoding tab in the Diagnostics Utility Step 1 Procedure a. Select the Magnetic Encoding tab to test the Magnetic Encoding capabilities of the Printer. b. Click on the Auto Fill Track Data button to automatically fill in Track 1, Track 2 and Track 3. c. Click on the Encode button to encode the data. Click on the Clear button to clear existing data from Track 1, Track 2 and Track 3. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Help button in the Diagnostics Utility Step 1 Procedure Select the Help button to access the Fargo Diagnostics Utility Help document, as shown below. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the About button in the Diagnostics Utility Step 1 Procedure Select the About button to access version information for the Diagnostics tool. (Note: A list of the Printers that the Diagnostic Utility supports is also available.) Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Exit button in the Diagnostics Utility Step 1 Procedure Select the Exit button to close out and exit from the Fargo Diagnostics Utility. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Section 11: Firmware Upgrades Introduction The Persona C30 Card Printer/Encoders - Firmware Upgrade Document (Rev. 2.2) and this section are identical. They both provide step-by-step procedures for upgrading the Firmware on these Printers. Requirements Windows 32 bit Operating System (XP/2000) Internet Access Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Safety Messages (review carefully) Symbol Critical Procedures for Safety purposes Danger: Failure to follow these installation guidelines can result in death or serious injury. Information that raises potential safety issues is indicated by a warning symbol (as shown to the below). Caution: To prevent personal injury, refer to the following safety messages before performing an operation preceded by this symbol.
RESTRICTED USE ONLY Fargo Electronics, Inc. Downloading Firmware Step 1 Procedure Open the Fargo Diagnostic Utility (located in the Programs folder), as shown below. Click on the Start icon on the desktop. Select the Programs folder. Select the Fargo folder. Click on the Diagnostic Utility, as shown below. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Downloading Firmware (continued) Step 2 Procedure Use the Select a printer to continue dropdown menu to select the Printer. a. Click on the Download Firmware button under Step 1:, as shown below. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Downloading Firmware (continued) Step 3 Procedure a. Check that the Computer has an active Internet connection. b. Click on the Yes button, as shown below. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Downloading Firmware (continued) Step 4 Procedure This will launch the Fargo Support page. Click on the Firmware selection box. Use the drop down menu to select the Printer. Click on the Go button, as shown below. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Downloading Firmware (continued) Step 5 Procedure Click on the Printer name under Printer Firmware to begin the download, as shown below. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Downloading Firmware (continued) Step 6 Procedure Click on the Save button to save the file, as shown below. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Downloading Firmware (continued) Step 7 Procedure Click on the Save button to save the file to the computer’s Desktop, as shown below. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Downloading Firmware (continued) Step 8 Procedure Click on the Close button to close this dialog when the download is completed, as shown below. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Downloading Firmware (continued) Step 9 Procedure From the computer’s desktop, double click on the Firmware .exe file to un-zip it, as shown below. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Downloading Firmware (continued) Step 10 Procedure Click on the Browse button on the WinZip Self-Extractor window, as shown below. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Downloading Firmware (continued) Step 11 Procedure Select the Desktop, then click on the OK button in the Browse for Folder dialog, as shown below. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Downloading Firmware (continued) Step 12 Procedure Click on the Unzip button in the WinZip Self-Extractor window to unzip designated files, as shown below Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Downloading Firmware (continued) Step 13 Procedure Click on the Select Firmware File button under Step 2: in the Fargo Diagnostic Utility window, as shown below. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Downloading Firmware (continued) Step 14 Procedure 15 Select the Desktop dropdown menu. Click on the .frm file. Click on the Open button, as shown below. This completes the Downloading Firmware procedure. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Placing the Printer in the Firmware Upgrade Mode Step Procedure 1 Caution: Turn off the Printer and unplug the power cord from the Printer. 2 Press and hold down the Power and Pause buttons on the Printer, as shown below. 3 Continue to hold down both the Power and Pause buttons as the power is reapplied, hold the buttons down for two (2) seconds after the power has been restored and then release.
RESTRICTED USE ONLY Fargo Electronics, Inc. Placing the Printer in the Firmware Upgrade Mode (continued) Step 2 Procedure Ensure that the Printer LCD displays this message: as shown below Upgrade Firmware Send File Now. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Sending the Firmware File Step 1 Procedure Ensure that the Printer LCD displays this message: Upgrade Firmware Send File Now. 2 From the Fargo Diagnostic Tool, click on the Send Firmware button, as shown below. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Sending the Firmware File (continued) Step Procedure 3 Upon successful completion of the Firmware Update, the Printer will restart. 4 The procedure is now completed. Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Section 12: Fargo Technical Support The purpose of this section to provide the User with an efficient, step-by-step procedure to be used when contacting Fargo Technical Support as needed for this Card Printer. Contacting Fargo Technical Support Step 1 Procedure Refer to Section 3: General Troubleshooting as needed. Contact the Fargo Technical Support Group by phone at (952) 941-0050 or by fax at (952) 941-1852 for additional technical assistance.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reading the Serial Numbers on a Fargo Printer The purpose of this section is to provide updated instructions for reading serial numbers on a Fargo Printer. Finding out when a Fargo Card Printer was manufactured You can determine when your card Printer was manufactured by reading directly from the serial number (affixed to your card Printer). 1. Year Built: The first two digits in the serial number indicate the year that the Printer was manufactured. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Section 13: Reviewing the Spare Parts List Reviewing the Persona C30 Spare Parts List Persona C30 ID Card Printer Recommended Spare Parts List Effective Date: June 2004 For current pricing see http://www.fargopartner.com/support_services/ Persona C30 Card Printer User Guide (Rev. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Section 14: Glossary of Terms Term Definition 24-bit color A color depth for an image that uses 8 bits for each color (red, blue, green) combining the possible 256 shades to provide a color depth of 16.7 million colors. AC - Alternating Current An electrical current that reverses its direction at regular intervals (typically 50 - 60 times a second). Access Card The card for the SmartGuard security system.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition Barcodes A series of alternating black and white stripes, of varying widths (each character denoted by a set number and width of black stripes) that allows characters to be optically read by a computer. Batch print A file sent down from the computer that contains commands to print a number of cards, sequentially.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition Cache A type of memory buffer to store data temporarily, used to hold information that is most often exchanged between contRoller and peripheral, to expedite data transfer. Calibrating A procedure to adjust an electro-mechanical device so that it operates within established parameters. Cleaning Roller High tack Rollers positioned just after the input Hopper to lift debris off the card as it rolls over it.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition CR-79 A card dimension standard of 2.0625" L X 3.3125" W (+/-0.002" W, +/-0.005" L) or 52.400 X 84.150 mm. CR-80 A card dimension standard of 2.125" X 3.370" (+/-0.002" W, +/0.005" L) or 53.975 X 85.598 mm. CR-90 A card dimension standard of 2.375" X 3.625" (+/-0.002" W, +/0.005" L) or 60.325 X 92.075 mm. CR-100 A card dimension standard of 2.625" X 3.875" (+/-0.002" W, +/0.005" L) or 66.675 X 98.425 mm.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition Direct-to-Card (DTC) Printing The Direct-to-Card printing process prints digital images directly onto any plastic card with a smooth, clean, glossy PVC surface. Dither A system of distributing dots to control the hue, brightness and/or saturation. In monochrome printing, this controls the brightness. In color printing, dithering can supply a larger color gamut than nondithering.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition Dwell Time The speed at which the card moves across the lam Roller, measured in seconds/inch (secs/in). This may be adjusted in the Driver to ensure adhesion and card flatness. Dye Migration The diffusion of dye out of the card surface and into another receptive surface, such as a vinyl pouch card holder, resulting in a faded image.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition Encoder (wheel) An electromechanical device, attached to a shaft that detects the change in rotational position, incremented to count ticks per revolution. The Printer's encoder wheel both detects motion and measures the amount of rotation in the movement of the Ribbon. Engine A generic term for a collection of systems and mechanisms that is dedicated to executing a specific function.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition Flash Memory A microchip based non-volatile memory device that holds its data when power is removed. This allows for field reprogramming of the Printer commands, such as Printer firmware upgrades, without the necessity of changing chips. Font A character set similar in style and form. Fonts can be graphical or mathematical constructs, represented by a series of dots or an assembly of curves and lines.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition Hard Drive A high capacity storage device in a PC consisting of nonremovable magnetically encodable platters. Hardware Physical components of a system such as the Printer, the PC, the power supply. HDP (High Definition Printing™) The High-Definition Printing process prints full-color images onto clear HDP transfer film (InTM).
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition IEEE 1284 (Institute of Electrical and Electronics Engineers 1284) A standard method of signaling for a bi-directional parallel interface on personal computers. To ensure proper Printer communications and image output, Fargo recommends a parallel interface cable that complies with this specification. Image A collection of pictures or graphical elements that compose the visual features on a card.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition Landscape A document layout that is viewed with the document's long axis in a horizontal orientation. LCD (Liquid Crystal Display) A device that contains a liquid crystal between two pieces of polarized film through which reflected or ambient light can pass. When a current is applied, the liquid's polarity changes and blocks the passage of the light resulting in an opaque area of the display.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition MB (Megabyte) A unit of storage that equals 1,048,576 bytes. Memory A generic term for any device that stores digital information using magnetic media or digital chip storage device. Menu A descriptive list of headings above nested functions that aid navigation to a specific operation. These are found in computer applications, with the heading at the top of a subset of like functions.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition Oversized Cards Oversized cards are used for more efficient visual identification and are available in many non-standard sizes. The most popular sizes are CR-90 (3.63" x 2.37"/92mm x 60mm) and CR-100 (3.88" x 2.63"/98.5mm x 67mm). Overlaminate Protective clear or holographic material to increase security and durability applied over the printed surface with a hot Roller. (Thin Film) Overlaminate A 0.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition Pinch Roller A free spinning (non-Driven) Roller that presses the card against the Drive Roller, on the opposite side, to ensure an adequate normal force for proper traction. Pixel Short for picture element. The smallest element of a graphic. Platen The hard rubber Roller that Drives the media through the Printer, providing support to the backside of the media during printing or laminating.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition Printhead The device on a Printer that produces the image on the media. PVC Abbreviation for polyvinyl chloride, often called vinyl. PVC is the component of the 0.002" thick clear, dye receptive film on the surface of the identification card and is the primary component of the identification card cores. Queue A sequence of files or sets of data, awaiting transmission or processing.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition Resolution The number of individual pixel elements in a graphic, taken over a given length, used to indicate the sharpness of the picture and the level of detail. The number of elements in the Printhead determines Fargo Printer resolution.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition Self-test A pre-determined print file used to confirm Printer operation typically sent from the Driver or stored in the Printer's memory. Sensor An electro-mechanical/electro-optical device used to indicate a change in state in the Printer such as when a card reaches a certain location. Serial communications The transfer of data, one bit at a time and in sequential order, using a single wire.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition Spooling Rather than moving a print job directly to the Printer, the job is written to the disk so that the user can access the application faster while Windows takes care of printing in the background. SS (Start Sentinel) The character denoting the end of a magnetic data string. Stacker The device that moves the finished cards onto the output column ordering them "First In, First Out".
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition Thermocouple A device for measuring temperature using a junction of two wires of dissimilar metals that produce a voltage when heated that varies proportionally with the temperature. Through-hole A method of mounting circuit elements with the leads passing through holes in the circuit board and soldered on the opposite side.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition USB (Universal Serial Bus) A 1.5M/sec (12Mbit/sec) serial communication interface that can support 127 separate devices consisting of 4 wires: power, ground, data in and data out. Virtual Memory A technique used by Windows when chip memory is exhausted, in which data is written to the hard to hold data temporarily and support Window's operations.
RESTRICTED USE ONLY Fargo Electronics, Inc.
RESTRICTED USE ONLY Disables Magnetic Verification, 4-53 disk cleanup utility, 4-3 Dither, 14-5 DMA (Direct Memory Access), 14-3 Dongle, 14-5 Dot, 14-5 Dot pitch, 14-5 Download, 14-5 DPI (Dot Per Inch), 14-5 DRAM (Dynamic Random Access Memory), 14-5 Driver, 14-5 DTC400/DTC300/DTC300M Card Printer, 7-1 Duplex Printing, 14-5 Dwell Time, 14-6 Dye Migration, 14-6 Dye-Sub Intensity setting, 4-43 Dye-Sublimation, 2-5, 14-6 Dye-Sublimation Cyan Panel, 2-7 Dye-Sublimation Magenta Panel, 2-7 Dye-Sublimation Yellow
RESTRICTED USE ONLY ISO, 14-10 ISO 7811-2 Magnetic Stripe, 5-47 ISO encoded data format, 5-40 ISO Standard selections, 5-45 ISO Standard settings, 5-38 ISO Track Locations, 5-47 J JIS II (Japanese Industrial Standard), 14-10 K K Panel, 14-10 K Panel Resin options, 5-63, 5-87 K Panel Resin tab, 5-77 L Lamination, 14-10 Lamination Drive, 9-2 Lamination Drive Stepper, 9-2 Lamination Roller Lift, 9-2 Lamination Sensor Calibration, 4-53 LAN (Local Area Network), 14-10 Landscape, 14-11 Landscape orientation,
RESTRICTED USE ONLY Print Drive Stepper, 9-2 Print Driver, 14-14 Print Job, 14-14 Print K Only options, 5-88, 5-90, 5-91, 5-96, 5-98, 5-99, 5-102 Print Length option, 5-95 Print Method, 2-3 Print Ribbons, 2-7 Print Server, 14-14 print the first page of a two-page document, 5-24 Print YMC Under K option, 5-88 printable area, 5-32 Printed cards dark or light, 4-41 printed image diagram, 5-34 Printer Driver setup screen, 5-39 Printer Drivers, 2-3 Printer's memory, 5-32 Printhead, 2-6, 14-15 Printhead power ca
RESTRICTED USE ONLY track number (1, 2 or 3), 5-48 tracks, 5-39 tracks 1, 2 and 3, 5-49 troubleshoot the Printer, 12-1 Troubleshooting, 14-19 TrueType (TT), 14-19 TrueType black text, 5-77 TÜ V-EMC, 2-1 U UL, 2-1 UltraCard, 14-19 UltraCard III, 14-19 UltraCard Stock, 2-11 unblocked Sensor, 4-31 Undefined Area(s) option, 5-55, 5-80 Update, 14-19 UPS (Un-interruptible Power Supply), 14-19 USB (Universal Serial Bus), 14-20 USB Port, 2-6 Using Clean Printer Option, 5-10 Using the Image Color tab, 4-47 V Far
