Epson Stylus ® NX620/625 Series Quick Guide Basic Copying, Printing, and Scanning Maintenance Network Setup Solving Problems
Contents Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Using Special Papers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Placing Originals for Copying or Scanning . . . . . . . . . . . . . . . . 9 Copying a Document or Photo . . . . . . . . . . . . . . . . . . . . . . . . . 10 Printing From a Memory Card . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Inserting a Memory Card . . . . . . . . . . . . . . . . . . .
Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Checking for Software Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Error Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Where to Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 45 46 50 Notices. . . . .
Loading Paper You can print documents and photos on a variety of paper types and sizes. For details, see page 7. (For instructions on loading envelopes, see your online User’s Guide.) 1. Pull out the paper cassette. Note: If you are using legal-size paper, extend the paper cassette. See your online User’s Guide for details. 2. Slide the edge guides to the sides of the cassette, then slide the edge guide to your paper size.
3. Load paper against the edge guide, with the glossy or printable side face down. (Load letterhead or pre-printed paper top edge first. Always load paper short edge first; don’t load it sideways.) Note: Make sure the paper is loaded against the edge guide and not sticking out from the end of the cassette. Fan the paper and align its edges before loading. Do not use transparencies or paper with binder holes. If you are just making a copy or printing a rough draft, plain paper is fine.
4. Slide the edge guides against the edges of the paper, but not too tightly. 5. Insert the cassette back into the printer. Note: Keep the cassette flat as you insert it. The paper may slide forward slightly as you insert the cassette. This is normal. Do not remove or insert the cassette while printing or copying. 6. Slide out the output tray and raise the stopper. Note: If you are using legal-size paper, do not raise the stopper.
Using Special Papers Epson offers a wide array of high quality papers, making it easy to maximize the impact of your documents, photos, presentations, and other projects. You can purchase genuine Epson ink and paper at Epson Supplies CentralSM at www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766). Part number Sheet count Letter (8.
Paper name Size Part number Sheet count Epson Premium Photo Paper Glossy Borderless 4 × 6 inches (102 × 152 mm) S041808 S041727 40 100 Borderless 5 × 7 inches (127 × 178 mm) S041464 20 Borderless 8 × 10 inches (203 × 254 mm) S041465 20 Letter (8.5 × 11 inches [216 × 279 mm]) S042183 S041667 25 50 Borderless 4 × 6 inches (102 × 152 mm) S041809 S042038 50 100 Letter (8.5 × 11 inches [216 × 279 mm]) S041141 S041649 S041271 20 50 100 Epson Bright White Paper Letter (8.
Placing Originals for Copying or Scanning Before you copy or scan, place your documents or photos (up to letter- or A4-size) on the scanner glass. 1. Open the document cover. 2. Place your original face-down on the scanner glass, with the top against the back left corner. 3. Close the cover gently to keep your original in place.
Copying a Document or Photo You can copy documents onto plain paper or Epson special paper just like you would on a copy machine. You can copy a photo onto 4 × 6-inch, 5 × 7-inch, 8 × 10-inch, letter-size, or A4size Epson photo paper (various types available) for instant photo reprints. 1. Load paper in the paper cassette (see page 4). 2. Place your original document or photo on the scanner glass (see page 9). 3. Press the Home button, then press u, d, l, or r to select Copy. 4. Press OK. 5.
8. To change the layout, press x Menu, press u or d to select Paper and Copy Settings, and press OK. Then press u or d to select Layout, and press OK again. Select With Border to leave a small margin around the image or Borderless to expand the image all the way to the edge of the paper (slight cropping may occur), then press OK. Note: You cannot print borderless on plain paper. 9. To change paper type, paper size, or any other print settings, press u or d to select the setting, then press OK.
Printing From a Memory Card Your product lets you print photos from your digital camera’s memory card. See the online User’s Guide for instructions. Inserting a Memory Card 1. Insert the card into the slot, as shown. Insert just one card at a time. For a list of compatible memory cards, see the online User’s Guide. The memory card access light flashes, then stays on. Caution: If your memory card requires an adapter, attach it before inserting the card into the slot; otherwise, the card might get stuck.
Printing From Your Computer This section describes the basic steps for printing from a Windows or Macintosh® computer. For detailed instructions on printing, see the online User’s Guide. Tip: It’s a good idea to check for updates to your Epson product software; see page 45. Printing in Windows 1. Open a photo or document in a printing program, and select the print option. 2. Select Epson NX620 Series or Epson Stylus NX620, then click the Preferences or Properties button. 3.
5. For more printing options, click the Advanced tab. 6. Click OK to save your settings. 7. Click OK or Print to start printing. This window appears and shows the progress of your print job. Cancel printing Printing With a Macintosh Follow the steps below to print from Mac OS® X 10.5 to 10.6. Note: If you’re printing from Mac OS X 10.4, see your online User’s Guide for instructions. 1. Open a photo or document in a printing program, and select the print option. 2.
4. Select basic copy and page settings. For borderless photos, choose a Paper Size setting with a Borderless option. Note: If the setting you want isn’t shown (for example, Scale), check for it in your application before printing or check for it at the bottom of this window. Copy and page settings Application settings 5.
7. Click the Advanced button to change additional settings. Note: For more information on print settings, click ?. 8. Click Print. 9. To monitor your print job, click the printer icon in the Dock. Cancel printing Pause or resume printing Select the print job Selecting the Correct Paper Type Select the correct Type (see page 13) or Media Type (see page 15) setting in your printer software so the ink coverage can be adjusted accordingly.
Scanning a Document or Photo You can use your Epson Stylus NX620/625 Series to scan original documents and photos and save them on your computer. Quick Scanning From the Control Panel You can quickly scan a photo or document and save it on your computer. You can even scan a photo and have it automatically included in an email message. Note: For Mac OS X 10.6, see “Scanning With Mac OS X 10.6” on page 19. 1. Place your original document or photo on the scanner glass (see page 9). 2.
Scanning With Epson Scan Software You can scan from any TWAIN-compliant application using Epson Scan. Or you can start Epson Scan directly from your computer and save your image to a file. Note: For detailed scanning instructions, see the online User’s Guide. For Mac OS X 10.6, see “Scanning With Mac OS X 10.6” on page 19. 1. Place your original document or photo on the scanner glass (see page 9). 2. Do one of the following to start Epson Scan: ■ Windows: Double-click the EPSON Scan icon on your desktop.
The image is scanned and you see its icon in Windows Explorer or Macintosh Finder. Scanning With Mac OS X 10.6 You can scan original documents and photos and save them as files on your computer. 1. Open an image editing application such as Preview and select Import From Scanner from the File menu, then select Epson Stylus NX620 or Epson Stylus NX625. 2. If you would like to select scan settings, such as Color Restoration and File Save settings, click Show Details. 3.
Maintaining Your Product Follow the instructions in this chapter to check and clean the print head nozzles, check ink levels, and replace ink cartridges. If you need to align the print head, see the online User’s Guide. Caution: To keep your product looking like new, don’t place anything on top of the cover or use it as a writing surface, If you need to clean the cover, use only a soft, non-abrasive microfiber-type cloth.
Cleaning the Print Head If print quality has declined and the nozzle check indicates clogged nozzles, you can clean the print head. Print head cleaning uses ink, so clean it only if necessary. Note: You cannot clean the print head if an ink cartridge is expended, and may not be able to clean it when a cartridge is low. You must replace the cartridge first (see page 24). 1. Load a few sheets of plain paper in the paper cassette (see page 4). 2. Press Home, then press u, d, l, or r to select Setup. 3.
Checking Ink Levels You can check the ink levels anytime right on the LCD screen. To check the ink levels with your Windows or Macintosh software, see the instructions in your online User’s Guide. Note: Printing stops when an ink cartridge is expended. If a color cartridge is expended, you may be able to continue printing temporarily with black ink; see the online User’s Guide for more information. If the black cartridge is expended, you must replace it to continue printing. 1.
Purchasing Epson Ink Cartridges You can purchase genuine Epson ink and paper at Epson Supplies Central at www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766).
Replacing Ink Cartridges Make sure you have a new ink cartridge before you begin. Caution: Do not open ink cartridge packages until you are ready to install the ink. Cartridges are vacuum packed to maintain reliability. Leave the expended cartridge installed until you have obtained a replacement, or the ink remaining in the print head nozzles may dry out. 1. Turn on the product. 2. If an ink cartridge is low or expended, you see a message on the LCD screen indicating which color to replace. Press OK.
5. Before you open the new cartridge package, shake it gently four or five times. Then remove it from the package. 6. Remove the yellow tape from the bottom of the ink cartridge. Caution: Do not remove any other labels or seals, or ink will leak. Do not touch the green chip on the front of the cartridge. This can damage the ink cartridge. 7. Insert the new ink cartridge into the holder and push it down until it clicks into place. 8.
Network Setup This section provides detailed instructions for setting up your product on a wireless or wired network. Make sure you follow the instructions on the Start Here sheet to set up your product, choose your connection, and install the software. The on-screen instructions during the installation process help you set up your network connection. Follow the instructions in this chapter only if you need additional help: ■ For wireless network setup, see below.
Installing for the First Time Before you begin, make sure that you have the following information ready and write it in the space provided below: ■ Network name (SSID): _________________________________________ ■ Network password: ____________________________________________ Note: If your network password contains uppercase (ABC) or lowercase (abc) letters, be sure to note them correctly. If you don’t know your network name (SSID) or network password, contact the person who set up your wireless network.
5. When you see this screen, select Wireless connection and click Next. 6. When you see this screen, select Set up printer for the first time, then click Next. 7. Mac OS X 10.6: At the next screen, click Next. Then skip to “Setting Up With the Product Buttons” on page 33 to set up the product without using a temporary USB connection.
8. When you see this screen, select a wireless network setup method, then click Next. Tip: If you need help selecting a wireless network setup method, click Which option should I choose? for more information on setup methods. 9. At the next screen, click Next. 10. Do one of the following: ■ If you selected Using temporary USB cable connection, continue with “Setting Up With a Temporary USB Cable” on page 30.
Setting Up With a Temporary USB Cable Do not connect the USB cable to your product until instructed to do so in the on-screen instructions. 1. Wait while the software is installed. 2. When you see this screen, connect the product to your computer with a USB cable. 3. Follow the on-screen instructions to continue installing the software. 4. When you see the Firewall Warning screen, click Next. Note: If you see a firewall alert message, click Unblock or Allow to let EpsonNet Setup continue.
5. When you see a screen like the following, select your network name (SSID) from the list, then click Next. Note: If your network name isn’t in the list, select Enter Manually. If your network name contains uppercase (ABC) or lowercase (abc) letters, enter them correctly. 6. If you see a screen like the following, enter your security key or passphrase, then click Next. Note: If your security key contains uppercase (ABC) or lowercase (abc) letters, enter them correctly.
7. Wait while EpsonNet Setup configures your product for the network. 8. Follow the instructions on the screen to remove the USB cable from the product and your computer. 9. When you see the Installation Complete screen, print a test page, then click Finish. 10. Follow the on-screen instructions to install the rest of your software. When installation is complete, remove the CD and restart your computer.
Setting Up With the Product Buttons If you are using Mac OS X 10.6, or you do not have a USB cable to set up the product on your wireless network, follow these steps to set it up using the product buttons: 1. Follow the instructions on the screen to start the product’s wireless Setup Wizard. 2. When you see this screen, use the product’s buttons to select the name of your wireless network, then press OK. When you’re finished, click Next.
3. When you see this screen, do one of the following: ■ If your wireless network has security enabled, use the product’s buttons to enter your network password. Follow the instructions on the screen. If your password has uppercase (AB12) or lowercase (ab12) letters, be sure to enter them correctly. Then click Next and go to step 4. ■ If your wireless network doesn’t have security enabled, click Next and continue with step 4.
7. When you see the Firewall Warning screen, click Next. Note: If you see a firewall alert message, click Unblock or Allow to let EpsonNet Setup continue. Do not select Ask Me Later, Keep Blocking, or Block. 8. Wait while EpsonNet Setup configures your product for the network. 9. When you see the Installation Complete screen, print a test page, then click Finish. 10. Follow the on-screen instructions to install the rest of your software.
Entering Your SSID Manually If your network doesn’t broadcast its name (SSID), follow these steps to enter it: 1. From the Select SSID screen on the product control panel, press u or d to select Other SSIDs, then press OK. 2. Use the arrow buttons on the control panel to enter your network name. Press u, d, l, or r to highlight a letter or function button on the screen (shown below), then press OK to select it.
Setting Up Additional Computers 1. Make sure your product is turned on. 2. Insert the product software CD. 3. Windows 7 and Windows Vista: If you see the AutoPlay window, click Run Setup.exe. When you see the User Account Control screen, click Yes or Continue. Windows XP: When you see the Software Installation screen, continue with step 4. Mac OS X: Double-click the Epson icon. 4. When you see this screen, click Install. 5. When you see this screen, select Wireless connection and click Next.
6. When you see this screen, select The printer is already on my wireless network, then click Next. 7. Wait while the software is installed. 8. Mac OS X 10.6: Skip to step 13 on page 39. 9. When you see the Firewall Warning screen, click Next. Note: If you see a firewall alert message, click Unblock or Allow to let EpsonNet Setup continue. Do not select Ask Me Later, Keep Blocking, or Block.
10. If you see a screen like this one, select Epson Stylus NX620, then click Next. 11. Wait while EpsonNet Setup configures your product for the network. 12. When you see the Installation Complete screen, print a test page, then click Finish. 13. Follow the on-screen instructions to install the rest of your software. When installation is complete, remove the CD and restart your computer.
Wired (Ethernet) Network Setup The steps in this section provide detailed instructions for setting up your product on a wired (Ethernet) network. Follow these steps to set up your product for the first time or, if your product is already on your wired network, to set up additional computers to print to the product. Note: If you’re having trouble setting up your product, see “Network Problems” on page 46. Installing for the First Time 1. Make sure your product is turned on.
4. When you see this screen, click Install. 5. When you see this screen, select Wired network connection and click Next.
6. When you see this screen, do one of the following: ■ For a first-time installation, choose Set up printer for the first time, then click Next. ■ If the printer has already been set up for network printing and you want to be able to print from an additional computer, choose The printer is already on my Ethernet network, then click Next. 7. For first-time installation only: Connect the product to your router, access point, or hub with an Ethernet network cable, then click Next. 8. Mac OS X 10.
10. When you see the Firewall Warning screen, click Next. Note: If you see a firewall alert message, click Unblock or Allow to let EpsonNet Setup continue. Do not select Ask Me Later, Keep Blocking, or Block. 11. If you see a screen like this one, select Epson Stylus NX620, then click Next. 12. Wait while EpsonNet Setup configures your product for the network.
13. If you see an Installation Complete screen that includes a Print Test Page button, click it to print a test page. 14. Click Finish. 15. Follow the on-screen instructions to install the rest of your software. When installation is complete, remove the CD and restart your computer.
Solving Problems If you have a problem with your Epson product, check the messages on the LCD screen to diagnose the cause. You can also check the basic troubleshooting suggestions beginning on page 46, or your online User’s Guide. Checking for Software Updates Periodically, it’s a good idea to check Epson’s support website for free updates to your product software. Open your online User’s Guide and select Download the Latest Software or visit Epson’s support website at epson.com/support (U.S.) or epson.
Problems and Solutions Check the solutions below if you’re having trouble using your Epson product. Network Problems If you have a poor wireless connection, try moving the product to a different location. Avoid placing it next to a microwave oven, 2.4 GHz cordless phone, or large metal object such as a filing cabinet. Caution: Breakdown or repair of this product may cause loss of network data and settings.
Cannot scan over the network ■ Epson Scan is not available in Mac OS X 10.6; see page 19 for scanning instructions. ■ If you cannot scan from the product’s control panel, make sure you restarted your computer after installing the product software. Make sure Epson Event Manager is not being blocked by your firewall or security software. ■ If you are scanning a large document at high resolution, a communication error may occur. If the scan did not complete, lower the resolution.
■ Position your original against the back left corner of the scanner glass. If the edges are cropped, move your original away from the edges slightly. Place the document flat against the scanner glass. ■ Printing stops when an ink cartridge is expended. If a color cartridge is expended, you may be able to continue printing temporarily with black ink; see the online User’s Guide for more information. If the black cartridge is expended, you must replace it to continue printing.
3. Remove the duplexer from the back of the printer and check for jammed paper. Open the cover on the duplexer to remove any paper, if necessary. For more detailed information on removing jammed paper, see the online User’s Guide. Print Quality Problems ■ For the best print quality, use Epson papers (see page 7) and genuine Epson ink cartridges (see page 24).
Where to Get Help Epson Technical Support Internet Support Visit Epson’s support website at epson.com/support (U.S.) or epson.ca/support (Canada) and select your product for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions.
Notices Important Safety Instructions Before using your Epson product, read and follow these safety instructions: ■ Be sure to follow all warnings and instructions marked on your Epson product. ■ Use only the type of power source indicated on the product label. ■ Use only the power cord that comes with the product. Use of another cord may cause fires or shock. Do not use the cord with any other equipment. ■ Place the product near a wall outlet where the plug can be easily unplugged.
■ Do not use aerosol products that contain flammable gases inside or around the product. Doing so may cause fire. ■ Do not press too hard on the document table when placing the original. ■ Do not open the scanner section while the product is copying, printing, or scanning. ■ Do not touch the flat white cable inside the product. ■ Be careful not to trap your fingers when closing the document cover or scanner. ■ Do not spill liquid on the product.
Ink Cartridge Safety ■ Keep ink cartridges out of the reach of children and do not drink the ink. ■ Be careful when you handle used ink cartridges; there may be ink remaining around the ink supply port. If ink gets on your skin, wash it off with soap and water. If it gets in your eyes, flush them immediately with water. If discomfort or vision problems remain after a thorough flushing, see a doctor immediately. ■ Do not shake ink cartridges after opening their packages; this can cause leakage.
Wireless Network Safety ■ Do not use this product inside medical facilities or near medical equipment. Radio waves from this product may adversely affect the operation of electrical medical equipment. ■ Keep this product at least 8.7 inches (22 cm) away from cardiac pacemakers. Radio waves from this product may adversely affect the operation of cardiac pacemakers. ■ Do not use this product near automatically controlled devices such as automatic doors or fire alarms.
FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception.
Epson America, Inc. Limited Warranty What Is Covered: Epson America, Inc. (“Epson”) warrants to the original retail purchaser that the Epson printer covered by this limited warranty statement, if purchased and operated only in the United States, Canada, or Puerto Rico, will be free from defects in workmanship and materials for a period of one (1) year from the date of original purchase. For warranty service, you must provide proof of the date of original purchase.
problems, interaction with non-Epson products, or service other than by an Epson Authorized Servicer. If a claimed defect cannot be identified or reproduced, you will be held responsible for the costs incurred. THE WARRANTY AND REMEDY PROVIDED ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS OR IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE. SOME LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES.
Copyright Notice All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other equipment.
CPD-27817 Printed in XXXXXX
