Persona® C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C30e Card Printer User Guide (Rev. 1.1), property of Fargo Electronics, Incorporated Copyright © 2008 by Fargo Electronics, Incorporated. All rights reserved. Printed in the United States of America.
RESTRICTED USE ONLY Fargo Electronics, Inc.
RESTRICTED USE ONLY Fargo Electronics, Inc.
RESTRICTED USE ONLY Fargo Electronics, Inc.
RESTRICTED USE ONLY Fargo Electronics, Inc.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing Example No. 1: Serial Number 80453289____________________________________ 10-2 Reviewing Example No. 2: Serial Number A1280224 ___________________________________ 10-2 Section 11: Glossary of Terms ______________________________________________ 11-1 Section 12: Index_________________________________________________________ 12-1 Persona C30e Card Printer User Guide (Rev. 1.
Section 1: Introduction How to use the manual The Persona C30e Card Printer User Guide is designed to provide Installers and Technicians with quick, efficient lookup of related procedures, components and terms. The manual can be used effectively either in soft or hard copy, depending on the preference of the Installer or Technician.
RESTRICTED USE ONLY Fargo Electronics, Inc. Safety Messages (review carefully) Symbol Critical Instructions for Safety purposes Danger: Failure to follow these installation guidelines can result in death or serious injury. Information that raises potential safety issues is indicated by a warning symbol (as shown to the left). Caution: • To prevent personal injury, refer to the following safety messages before performing an operation preceded by this symbol.
RESTRICTED USE ONLY Fargo Electronics, Inc.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Persona C30e Sequence of Operations The following sequence describes a full color print job with magnetic encoding. Step Process 1 The File information is received from the PC. 2 Printer checks the installed Ribbon type (stored in memory) against the Ribbon type command that was sent from the Printer. • If Ribbon type does not match, the Pause button on the right will begin flashing. 3 The Card Input Motor and Print Stepper Motor engage.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Persona C30e Sequence of Operations (continued) Step Process 5 The Card Feed Stepper Motor engages to queue card for magnetic encoding. 6 The Encoding data is written to the card. 7 The Magnetic Encoder verifies while the Stepper reverses the card. 8 The Print Ribbon Drive engages. 9 The Print Ribbon Sensor looks for the Yellow panel. (Note: The Print Ribbon Encoder detects number of revolutions, required to use an entire color panel.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Persona C30e Sequence of Operations (continued) Step Process 26 After Ribbon advances a few encoder clicks, assume Ribbon free of card. All Stop. 27 Repeat steps 9 through 22 for the appropriate number of color/overlay panels. 28 The Card is ejected from the singled-sided Printer. OR The Card Feed Stepper engages to queue the card for the Flipper Table for the dual-sided Printer. 29 All Stop. Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Persona C30e Boot up Sequence Step Process 1 On Power up, the Printer checks the current state of the Card Feed Sensor and the Headlift Sensor. 2 If the Headlift Sensor is found to be open, the Headlift Motor will turn until a closed state is seen. 3 If the Card Feed Sensor is found to be blocked, the Card Feed Stepper will engage to eject the card. Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Section 2: Specifications The purpose of this section is to provide the User with specific information on the Regulatory Compliances, Agency Listings, Technical Specifications and Functional Specifications for the Persona C30e Card Printer User Guide. Regulatory Compliances Term Description CSA The Printer manufacturer has been authorized by UL to represent the Card Printer as CSA Certified under CSA Standard C22.2 No. 60950-1-03.
RESTRICTED USE ONLY Fargo Electronics, Inc. Agency Listings Term Description Emissions Standards CE, FCC, CRC c1374, EN 55022 Class B, FCC Class B, EN 55024: 1998, EN 61000-3-2 and EN 61000-3-3. Safety Standards UL IEC 60950-1 (2001), CSA C22.2 No. 60950-1-03. Technical Specifications Type Description Accepted Standard Card Sizes • CR-80 (3.375"L x 2.125"W / 85.6mmL x 54mmW) • CR-79 (3.295”L x 2.043”W / 83.7mmL x 51.9mmW) Accepted Card Thickness 9 mil to 40 mil (.009”/.23mm to .040" /1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Technical Specifications (continued) Type Description ISO Magnetic Encoding • ISO: This option allows the user to select magnetic encoding that conforms to ISO standard 7811, Parts 1-7. • ISO Coercivity: ISO magnetic encoding option provides selectable options for either High or Low Coercivity. See the Using the Magnetic Encoding tab section.
RESTRICTED USE ONLY Fargo Electronics, Inc. Technical Specifications (continued) Type Description Resolution 300 dpi (11.8 dots/mm) Supply Voltage 100-240 VAC, .6-1.0 A Supply Frequency 50 Hz/60 Hz System Requirements • x86 based PC or compatible • Windows 2000, Windows XP, Windows 2003 • 500MHz computer with 256MB of RAM or higher • 500MB free hard disk space or higher Weight and Size • Single-sided (weight): 8 lbs. / 3.65 kg • Single-sided (size): 7.90"H x 13.62"W x 8.
RESTRICTED USE ONLY Fargo Electronics, Inc. Functional Specifications This Card Printer utilizes two different, yet closely related printing technologies to achieve its remarkable direct-to-card print quality for dye-sublimation and resin thermal transfer. The following describes how each of these technologies works: Function Description DyeSublimation Dye-Sublimation is the print method the Persona C30e uses to produce smooth, continuous-tone images that look truly photographic.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printer Components: Front Cover to USB Port Components Description Front Cover Opens to allow access to the Ribbon Cartridge. (Note: This cover must be closed in order for the Printer to begin printing.) Printhead The component of the Printer that actually does the printing. (Note: This component is fragile and must not be bumped or touched with anything other than a cleaning swab.) Cancel button The Cancel button turns the Printer ON and OFF.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printer Components: Print Ribbons The Card Printer utilizes both dye-sublimation and/or resin thermal transfer methods to print images directly onto blank cards. Since the dye-sublimation and the resin thermal transfer print methods each provide their own unique benefits, print Ribbons are available in resinonly, dye-sublimation-only and combination dye-sublimation/resin versions.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printer Components: Resin-Only Print Ribbons Resin-only print Ribbons consist of a continuous roll of a single resin color. No protective overlay panel (O) is provided since resin images do not require the protection of such an overlay. The following resin-only Ribbon types are available for use with the Persona C30e.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printer Components: Dye-Sublimation Print Ribbons Note that the Printer requires both specialized and authorized print Ribbons in order to print and function properly. Step 1 Procedure Do not run the cards with a contaminated, dull or uneven surface through the Printer. Caution: Printing onto such cards will ultimately lead to poor print quality and will greatly reduce the life of the Printhead.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printer Components: Dye-Sublimation/Resin Print Ribbons Type Description DyeSublimation/ resin print Ribbon The Dye-Sublimation/resin print Ribbon combines the yellow (Y), magenta (M) and cyan (C) dye-sublimation panels with a resin black (K) panel. By combining both types of Ribbon panels, this Ribbon can be used to print full-color, photo-quality images with the dye-sublimation panels along with sharp, black text and bar codes with the resin black panel.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printer Components: Blank Cards Type Description Card Size The Card Printer accepts standard CR-80 and CR-79 sized cards. Card Design The Printer will print onto any card with a clean, level and polished PVC surface. Although the Printer is equipped with card cleaning Rollers, it is very important to always print onto cards specifically designed for direct-to-card dye-sublimation printing.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printer Module: Flipper Table Module Assembly (D900200) The Flipper Table Module Assembly (D900200) is an automated Flipping Module that allows the Printer to print on the frontside and backside of each card. Display: Flipper Table Module Assembly Here are references within this document. • See the Print Both Sides option in the Using the Device Options tab (C30e) section.
RESTRICTED USE ONLY Fargo Electronics, Inc. Section 3: Setup and Installation Procedures The following guide will walk you through the installation of the Persona C30e Card Printer Driver. • Time Requirement (software): This software installation process will require approximately 2 to 5 minutes (depending on the speed of your PC). • Time Requirement (Printer): The time required to set up a standard Persona C30e Printer would be approximately 5 to 10 minutes.
RESTRICTED USE ONLY Fargo Electronics, Inc. Unpacking and Inspection While unpacking your Printer, inspect the carton to ensure that no damage has occurred during shipping. Make sure that all supplied accessories are included with your unit.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Printer (front view; Cartridge being installed) Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Connecting the Printer power Follow this procedure. (Note: Do not connect the Printer’s USB cable until prompted during the Printer Driver installation.) Step Procedure 1 Plug the AC adapter power cable into the back of the Printer. See Display A. 2 Plug the wall power cable into the AC power adapter. 3 Plug the wall power cable into a standard 110VAC power outlet. Display A – Shows back of Printer with AC power cable (below).
RESTRICTED USE ONLY Fargo Electronics, Inc. Installing the Print Ribbon Cartridge The Fargo Persona C30e Card Printer uses a one-piece, disposable Ribbon Cartridge load system. Step 1 Procedure To install the Ribbon Cartridge, simply open the front Cover by pressing the black rubber pad or touch pad and lowering the Cover down, as shown below. Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Installing the Print Ribbon Cartridge (continued) Step 2 Procedure a. Remove the liner on the Card Cleaning Roller before installing the Cartridge, as shown in Display A (upper right arrow of display). b. Remove the Ribbon securing tape, as shown in Display A (middle right arrow of display). 3 Slide the Ribbon Cartridge into the Printer, as shown in this section. 4 Raise the front Cover and press the front Cover’s black rubber pad or touch pad to secure it.
RESTRICTED USE ONLY Fargo Electronics, Inc. Installing the Print Ribbon Cartridge (continued) Display B – Shows direction that Cartridge is inserted in the Printer. Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Installing Blank Cards into the Card Hopper The Fargo Persona C30e Printer is capable of printing single load cards and multiple feed cards (batch mode). • To print using single feed, simply remove all cards from the Card Hopper, leave the Card Hopper door closed and place a card in the single Feed Card Slot (which can be used repeatedly).
RESTRICTED USE ONLY Fargo Electronics, Inc. Installing Blank Cards into the Card Hopper (continued) Display B - Press the Card Hopper Load Lever down. Insert the cards. Here the Lever is still up. Here the Lever is pressed down. Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Installing Blank Cards into the Card Hopper (continued) Here are the cards ready to insert. Here the Input Hopper Door is closed. Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Lowering the Card Output Hopper Step 1 Procedure The Fargo Persona C30e comes with a Card Output Hopper (to hold cards after they have been printed). Pull the Output Hopper down until it snaps into place. Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printer Driver Installation Installing the Printer Driver Step Procedure 1 Close all programs and insert the Software Installation CD into your computer’s CD drive. After a few seconds, the CD’s installer program will automatically open. Follow the CD’s on-screen Procedures to complete installation. (Note: If the CD does not automatically open, use My Computer or Windows Explorer to view the contents of the CD. Then, double-click on the Setup.
RESTRICTED USE ONLY Fargo Electronics, Inc. Installing the Printer Driver (continued) Step 3 Procedure Click on the Next button to continue with the Setup program. Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Installing the Printer Driver (continued) Step 4 Procedure Read the License Agreement. Select the I accept the license agreement option and click Next to continue. Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Installing the Printer Driver (continued) Step 5 Procedure Select Local Connection (USB :) if the printer is equipped with a USB port and click Next to continue with the installation. OR Select Network Connection (Ethernet) if the printer is equipped with an Ethernet port and enter the Printer’s IP address. Click Next to continue with the installation. Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Installing the Printer Driver (continued) Step 6 Procedure Click Next to begin the installation. Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Installing the Printer Driver (continued) Step 7 Procedure Wait while the C30e Card Printer is configuring your new software installation. Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Installing the Printer Driver (continued) Step 8 Procedure This step only applies to local connection installation (USB). a. Connect the USB cable to the Printer. b. Turn ON the Printer at this time if it is not already ON. c. Wait during the installation. Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Installing the Printer Driver (continued) Step 9 Procedure Select the installed Ribbon Type. Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Installing the Printer Driver (continued) Step 10 Procedure Click on the Finish button to complete the Setup. Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Installing the Printer Driver (continued) Step 11 Procedure • Click the Exit button to exit the installer, as shown below. OR • 12 Click on Install the Fargo Workbench. You have completed the installation Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printing a Test Print Image Step 1 Procedure a. From your computer’s startup menu, select Settings > Printers and Faxes (Windows XP, 2003) or > Printers (Windows 2000). b. Double click on the Persona C30e Card Printer under the Printers window. c. Select Printing Preferences under the Printer drop-down menu. This will bring up the Persona C30e Printing Preferences window. 2 a.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printing a Test Print Image (continued) Step 3 Procedure This completes the Persona C30e Card Printer/Encoder Installation procedure. Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printer Transport Moving the Printer to another location Step Procedure 1 The Printer can be transported by gripping it under the back lid, as shown in the photo below. 2 You have completed the setup and installation procedures in this section. Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Section 4: General Troubleshooting This section provides Troubleshooting procedures for this Printer for Communication Errors, Card Feed Errors, Print Process Errors, Card Jam Errors, Encoding Errors and Diagnosing Image Problems. Safety Messages (review carefully) Symbol Critical Instructions for Safety purposes Danger: Failure to follow these installation guidelines can result in death or serious injury.
RESTRICTED USE ONLY Fargo Electronics, Inc. Communications Errors Resolving the Communication Errors Symptom(s): Incorrect output, communications error on PC or Printer, stalling, no response from Printer, no job printed, “paper out” error. Step 1 2 Procedure Confirm that the system meets the minimum requirements, as shown here: • IBM-PC or compatible.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Communication Errors (continued) Step 4 Procedure Determine the problem with printing from the application. a. Print a self-test from the Printer by holding down the Pause button on power up to ensure that the Printer (itself) is functioning properly. b. Print the Windows test page that is located in the General tab of the Driver. c. Use WordPad (a Windows word processing program in the Accessories Program Group).
RESTRICTED USE ONLY Fargo Electronics, Inc. Print Process Errors All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Printer. Resolving a Card Not Fed Error (Cards will not feed off the Hopper) Step 1 Procedure Review the following information. • Symptom: Cards will not feed at all. • Printer Error State: Card is not being detected by the Card TOF Sensor 11 seconds after the initiation of a print job causing the Printer to produce an error.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving a Card Not Fed Error (Cards will not feed off the Hopper) (continued) Step 2 Procedure Check the card quality / loading. a. Remove cards from the Card Hopper. b. Ensure that the cards are not sticking together by fanning them out and then lining them back together in a straight deck. c. Press the Card Hopper Load Lever down until the Card Tray locks into place. d. Load up to 100 cards into the Hopper with the print side down. e.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving a Card Not Fed Error (Cards will not feed off the Hopper) (continued) Step 7 Procedure Card Hopper Feed Roller is not turning during a print job. a. Remove the Printer rear cover. b. Ensure that the Card Hopper Feed Motor power cable is securely connected to J-20 on the Printers Main Board. c. Ensure that the Card Hopper Feed Motor power cable is securely connected to the Card Hopper Feed Motor. d.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving a Card Not Fed Error (Two (2) or more cards feed at the same time) All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Printer. Step 1 Procedure Review the following information. • Symptoms: Two or more cards feed at the same time causing the cards to jam at the Card Hopper Roller. Printer is out of cards.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving a Card Not Fed Error (Two (2) or more cards feed at the same time) (continued) Step 2 Procedure Check card quality / loading. a. Remove cards from the Card Hopper. b. Ensure that the cards are not sticking together by fanning them out and then lining them back together in a straight deck. c. Press the Card Hopper Load Lever down until the Card Tray locks into place. d. Load up to 100 cards into the Hopper with the print side down. e.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving a Ribbon RFID Error (Ribbon RFID Antenna is Corrupted) All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Printer. Step 1 Procedure Review the following information. • Symptom: Printer RFID Sensor does not detect a recognizable signal from the Ribbon. • Printer Error State: The Ribbon tag information is corrupted or incorrect.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving a Ribbon RFID Error (Ribbon RFID Antenna is Corrupted) (continued) Step 2 Procedure Replace the Print Ribbon a. Replace the Print Ribbon Cartridge. b. Press on the Resume button. c. If the error continues, see Resolving a Ribbon RFID Error (Ribbon RFID Sensor is Corrupted) in this section. Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving a Ribbon RFID Error (Ribbon RFID Sensor is Corrupted) All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Printer. Step 1 2 Procedure Review the following information. • Symptom: Printer RFID Sensor does not detect a recognizable signal from the Ribbon. • Printer Error State: The Ribbon tag information is corrupted or incorrect.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Mag Verify Error All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Printer. Step 1 Procedure Review the following information. • Symptom: The Printer is unable to verify encoded data. • Printer Error State: The Printer is unable to verify encoded data. • Driver Monitor Error Display: Mag Verify Error Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Mag Verify Error (continued) Step Procedure 2 Check to ensure that the cards are loaded with the Magnetic Stripe facing Up and towards the front of the Printer. 3 a. Press on the Resume button. b. If the error continues continue to step 4 4 Verify the Driver settings if cards are loaded properly. See the Using the Magnetic Encoding tab (Persona C30e) procedure. 5 Verify that data is being encoded to the Magnetic Stripe. a.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Mag Verify Error (continued) Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the No Magnetic Encoder Installed Error All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Printer. Step 1 Procedure Review the following information. • Symptom: There is not a Magnetic Encoder installed. • Printer Error State: A print job with Magnetic encoding was sent with no Magnetic encoder installed in the Printer.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the No Magnetic Encoder Installed Error (continued) Step Procedure 2 Press the Cancel Print button on the Driver Monitor Error Display Message. 3 Reboot the Printer by cycling the power. 4 Verify that the Printer has a Magnetic Encoder installed. a. Open the front cover. b. Verify that the Printer has a Magnetic Module installed.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving a Ribbon Sensor Error (Ribbon Miscue) All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Printer. (Note: Using the printer in direct sunlight may adversely affect the ribbon sensor integrity.) Step 1 Procedure Review the following information. • Symptom: The Printer rolls through Ribbon and errors out. • Printer Error State: The Printer cannot find the next panel on the Ribbon.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving a Ribbon Sensor Error (Ribbon Miscue) (continued) Step 2 Procedure Open the front cover and remove the Ribbon Cartridge. a. Check that the Ribbon is in good condition and not wrinkled or broken. b. If Ribbon is broke or wrinkled, repair the Ribbon and wind up the take-up roll 4-color panels past the damaged area. 3 Press on the Resume button. If the issue persists, continue to Step 4. 4 Replace the Ribbon Cartridge. a. Press on the Resume button.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving a Ribbon Break Jam Error All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Printer. (Note: Using the printer in direct sunlight may adversely affect the ribbon sensor integrity.) Step 1 Procedure Review the following information. • Symptom: The Print Ribbon has become jammed or has broken in the Printer.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving a Ribbon Break Jam Error (continued) Step 2 3 Procedure Open the front cover and remove the Ribbon Cartridge. • If Ribbon is broken, continue to Step 3. • If Ribbon is in good condition, continue to Step 6. Adjust the print offset. See the Using the Print Top of Form Option procedure. If the issue persists, continue to Step 4. 4 Repair the Ribbon and wind up the take-up roll 4 color panels past the damaged area. a. Press on the Resume button.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving a Ribbon Out Error All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Printer. (Note: Using the printer in direct sunlight may adversely affect the ribbon sensor integrity.) Step 1 2 Procedure Review the following information. • Symptom: Printer will not print. • Printer Error State: The Ribbon Sensor has detected the End of Ribbon mark.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving a No Ribbon Installed Error All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Printer. Step 1 Procedure Review the following information. • Symptom: Printer errors out as soon as it receives data from PC. • Printer Error State: The Printer RFID Sensor is not receiving a signal from the Ribbon. • Driver Monitor Error Display: No Ribbon Installed Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving a No Ribbon Installed Error (continued) Step 2 Procedure Verify that a Ribbon Cartridge is installed in the Printer. a. Press on the Resume button. b. If the issue persists, continue to Step 3. 3 4 Remove the rear cover and check that the Ribbon RFID cable is securely connected to the Main Board (J-5) and the RFID Sensor. • If the connections are loose, reattach them. • Press on the Resume button.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving a Invalid Ribbon Error All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Printer. Step 1 Procedure Review the following information. • Symptom: Printer errors out as soon as it receives data from the PC. • Printer Error State: The Ribbon installed does not match the Printer model. • Driver Monitor Error Display: Invalid Ribbon Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving a Invalid Ribbon Error (continued) Step Procedure 2 Verify that the Ribbon Cartridge installed is designed for the correct Printer model. 3 Press on the Resume button. If the issue persists, continue to Step 4. 4 5 Remove the rear cover and check that the Ribbon RFID cable is securely connected to the Main Board (J-5) and the RFID Sensor. • If the connections are loose, reattach. • Press on the Resume button.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving a Wrong Ribbon Error All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Printer. Step 1 Procedure Review the following information. • Symptom: Printer errors out as soon as it receives data from the PC. • Printer Error State: The Ribbon installed does not match the Printer Driver information. • Driver Monitor Error Display: Wrong Ribbon Installed Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving a Wrong Ribbon Error (continued) Step 2 Procedure Verify the Driver settings are correct. a. Open the Printer Control Panel from the Computer. • If using Windows 2000/XP, right click on the C30e Card Printer and select Printing Preferences. b. Click on the Device Option tab. c. Click on the auto select button. d. Check that the Ribbon type matches the Ribbon selected. 3 Press on the Resume button. If the issue persists, continue to Step 4.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving a Card Jam Error All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Printer. Step 1 Procedure Review the following information. • Symptom: Card is jammed. • Printer Error State: Card TOF Sensor is detecting no card motion. • Driver Monitor Error Display: Card Jam Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving a Card Jam Error (continued) Step 2 Procedure Look for a jammed card in the Printer. a. Open the Printer’s front cover. b. Remove the Ribbon Cartridge from the Printer. c. Check to see if a card is jammed in the print station of the Printer. d. If a card is found in the print station, continue to Step 3. e. If no card was found in the print station, continue to Step 4. 3 Clearing a jammed card. a.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving a Headlift Motor or Sensor Error All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Printer. Step 1 Procedure Review the following information. • Symptom: The Printhead continuously cycles or does not cycle at all. • Printer Error State: Headlift Sensor is not detecting movement from the Headlift Cam. • Driver Monitor Error Display: Headlift Error Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving a Headlift Motor or Sensor Error (continued) Step Procedure 2 Press the Cancel Print button on the Driver Monitor Error Display Message. 3 Reboot the Printer by cycling the power. 4 Cycle the Headlift Motors. a. Use the Fargo Diagnostic utility to cycle the Printhead to ensure proper printhead operation. a. Verify that the Headlift Motor turns. b. If the Motor does not turn or jams, continue to Step 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Cover Open issue All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Printer. Step 1 2 Procedure Review the following information. • Symptom: The Printer remains idle after a print job is sent. • Printer Error State: The front cover Sensor detects that the cover is open. • Driver Monitor Error Display: None Check for debris, as follows: a.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Blank Output issues All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Printer. Step 1 2 Procedure Review the following information. • Symptom: A card is ejected blank (that should be printed). • Printer Error State: None • Driver Monitor Error Display: None Run a self-test. a. Clear any card jams. b. Unplug power from the Printer. c. While holding down the Pause button, reapply power.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Blank Output issues (continued) Step 4 Procedure Adjust the placement. a. Reset the Printer to clear any Error Messages by removing the power and reapplying it. b. Open the Printer Control Panel from the Computer. • If using Windows 2000/XP, right click on the Persona C30e Card Printer and select Printing Preferences. c. Click on the Calibrate tab. d. Click on the Settings button. e. Adjust the Image Placement Setting by +5. f.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Blank Output issues (continued) Step 6 Procedure Ensure that the proper voltage is being applied to the Printhead. a. Remove the back cover. b. Using a Digital Voltmeter, connect the negative lead to ground. c. Probe Pins 1 to 5 of the Printhead power connection on J16. d. Ensure that a voltage between 22 to 23 VDC is read on each pin. • If less than 22 volts is read on any of the pins, replace the Printhead.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Remove Ribbon Message (Rewriteable Job) All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Printer. Step 1 Procedure Review the following information. • Symptom: An error message will be displayed when a rewriteable job is submitted to the Printer and there is a Ribbon in the Printer. • Printer Error State: The error message will instruct the user to remove the ribbon from the printer.
RESTRICTED USE ONLY Fargo Electronics, Inc. Flipper Table Module Assembly Problems Resolving the No Flipper Table Module problem All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Printer. Step 1 Procedure Review the following information. • Symptom: The Flipper Table Module Assembly is not functioning. • Printer Error State: The Printer is unable to communicate with the Flipper Module.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Flipper Jam Error All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Printer. Step 1 Procedure Review the following information. • Symptom: The Flipper Table Module is jamming. • Printer Error State: The Flipper Table has jammed while either aligning itself or flipping a card. • Driver Monitor Error Display: Flipper Jam Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Flipper Jam Error (continued) Step 2 Procedure Open the Printer’s Flipper Table Module Cover. a. Clear any cards in the Flipper Table Module by using the Forward and/or Reverse buttons located on the Printer’s Top Cover. b. Ensure that the Flipper Table Module can rotate freely. c. Close the Printer’s Flipper Table Module. d. Press the Resume button on the Printer’s Top Cover to continue printing. e.
RESTRICTED USE ONLY Fargo Electronics, Inc. Diagnosing Image Problems Resolving the Pixel Failure problems All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Printer. Step 1 Procedure Review the following information. • Symptom: A thin line or scratch travels the entire length of the card (See sample image below). • Printer Error State: None • Driver Monitor Error Display: None 2 Check the card stock for scratches. Replace the cards (as needed).
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Card Surface Debris problems All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Printer. Step 1 Procedure Review the following information. • Symptom: Prints have spots (white or colored voids) and/or dust on them (See sample image below). • Printer Error State: None • Driver Monitor Error Display: None 2 Ensure the cards are clean and stored in a dust-free environment.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Incorrect Image Darkness problems All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Printer. Step 1 Procedure Review the following information. • Symptom: Printed cards are too dark or too light. • Printer Error State: None • Driver Monitor Error Display: None 2 Run a self-test to ensure that the issue is not with the Driver settings.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Incorrect Image Darkness problems (continued) Step 4 Procedure Correct the Image Darkness. See the Using the Image Darkness Option procedure. Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving Ribbon Wrinkle problems All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Printer. Step 1 Procedure Review the following information. • Symptom: Printed cards have off-colored lines or streaks on them. • Printer Error State: None • Driver Monitor Error Display: None 2 Confirm that the Printer is using the most current Driver via: http://www.fargo.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving Ribbon Wrinkle problems (continued) Step 4 Procedure Reduce the Image Darkness. See the Using the Image Darkness Option procedure. Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Excessive Resin printing problems All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Printer. Step 1 2 Procedure Review the following information. • Symptom: Black resin text and barcodes appear smeared or too thick. • Printer Error State: None • Driver Monitor Error Display: None Reduce the Resin Heat setting within the Image Color tab of the Printer Driver.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Excessive Resin printing problems (continued) Step 3 Procedure Reduce the Image Darkness. See the Using the Image Darkness Option procedure. Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Incomplete Resin printing problems All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Printer. Step 1 Procedure Review the following information. • Symptom: Black resin text and barcodes appear faded or too light. • Printer Error State: None • Driver Monitor Error Display: None 2 Increase the Resin Heat setting within the Image Color tab of the Printer Driver.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Image Placement problems All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Printer. This procedure is used to adjust the position of the card in the Print driver and does not change the internal settings of the Printer. See Using the Printer Calibration Utility (Persona C30e) for instructions on changing the Printer’s internal settings. Step 1 Procedure Review the following information.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Image Placement problems (continued) Step 2 Procedure Verify if the Image Position option within the Calibrate tab is set correctly or incorrectly. a. Open the Printer Control Panel from the Computer. • Right click on the Persona C30e Card Printer and select Printing Preferences. b. Click on the Calibrate tab. c. Adjust the Vertical and/or Horizontal Image Position settings based on where the white border is on the card.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Image Placement problems (continued) Step 3 Procedure Verify if the Horizontal Image Position Setting is set correctly or incorrectly. See the graphic below. • If the white border is on the leading edge of the card, adjust the Horizontal value by +2. • If the white border is on the trailing edge of the card, adjust the Horizontal value by -2. a. Click on OK. b. Run a self-test. c.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Image Placement problems (continued) Step 4 Procedure Verify if the Vertical Image Position Setting is set correctly or incorrectly. See the graphic below. a. Adjust the value as described below: • If the white border is on the top edge of the card, adjust the Vertical value by +2. • If the white border is on the bottom edge of the card, adjust the Vertical value by -2. b. Click on OK. c. Run a self-test. d.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Poor Image Quality problems All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Printer. Step 1 2 Procedure Review the following information. • Symptom: Photos on the cards look pixilated or grainy, as shown below.
RESTRICTED USE ONLY Fargo Electronics, Inc. Running the Self Test Perform a self-test after (a) an initial setup of the Printer, (b) a calibration procedure has been conducted or (c) a part has been replaced to check for proper Printer operation. Step 1 Procedure Verify that a full-color or Premium Resin Ribbon Cartridge is installed and that cards are properly loaded. Caution: If the power is ON, disconnect the Power Cable from the Printer’s rear panel. 2 Press and hold the Pause/Resume button.
RESTRICTED USE ONLY Fargo Electronics, Inc. Running the Standard Self Test Print Display A: Full Color Test Print Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Running the Magnetic Self Test (HiCo Only) Perform a self-test after (a) an initial setup of the Printer, (b) a calibration procedure has been conducted or (c) a part has been replaced to check for proper Printer operation. Step 1 Procedure Remove Ribbon Cartridge from the Printer and close the front cover Caution: If the power is ON, disconnect the Power Cable from the Printer’s rear panel. 2 Press and hold the Pause/Resume button.
RESTRICTED USE ONLY Fargo Electronics, Inc. Section 5: Ethernet Option Introduction The Ethernet option includes the Ethernet port and the internal Printer Server. • Printer Management: The Printer Driver provides bi-directional status information so you can monitor and manage the Printer just as you would any other networked Printer. • Compatibility: The Ethernet option provides compatibility with TCP/IP and 802.3 Ethernet protocols with an IEEE 802.3 10/100Base-T Ethernet female RJ45 connector.
RESTRICTED USE ONLY Fargo Electronics, Inc. Functional Specification - Ethernet Option The Ethernet option includes these features. Feature Description Simultaneous Printing Provides the ability to simultaneously print from multiple PCs to the network printer. Printer Feedback Provides status information from the network Printer to the PC. Web Pages Provides easy Printer configuration with any web browser. Log Messages Provides logging of usage and error events via e-mail, UDP or TCP/IP.
RESTRICTED USE ONLY Fargo Electronics, Inc. Network Services - Overview The Ethernet option provides the services described in this section. (Note: Other additional services include a Ping client, address assignment and Printer discovery functions.) Reviewing the Print Server The Print Server provides printing services in the same manner as a printer connected directly to a USB interface except that the Printer is connected through the local area network to the client PC.
RESTRICTED USE ONLY Fargo Electronics, Inc. Network Management Interface The SNMP interface is described below. Interface Description SNMP • The Ethernet interface is a fully-manageable SNMP agent that supports MIB-II. • The Ethernet interface is MIB II compliant, allowing SNMP managers to monitor protocol, network and routing statistics.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Telnet Command Table The following table describes available Telnet commands. (Note: You can enter partial fullword commands: the Printer will respond with additional help. For example, you can enter list, and the Printer will respond with all subcommands to the list command.) Telnet Command Command Purpose Command Format ? Display help for Telnet commands. ? help reset Reset the Ethernet interface for the Printer/Encoder.
RESTRICTED USE ONLY Telnet Command set Fargo Electronics, Inc. Command Purpose Command Format user Display information about the defined User names and their type (root or guest privileges). list user lpq Display information about print jobs and their settings. list lpq printer Display information about the Printer (i.e., model number, Firmware version and serial number). list printer printer sm Display information about the secure mark settings of the Printer.
RESTRICTED USE ONLY Telnet Command set user Fargo Electronics, Inc. Command Purpose Command Format from Restore system log path settings from the default or current settings. set syslog from default|current add Add a new User definition. set user add Up to four (4) Users may be defined. del Delete a User definition. set user del pass wd Define a new password for a User. set user passwd [] type Specify a User as root or guest.
RESTRICTED USE ONLY Telnet Command Fargo Electronics, Inc. Command Purpose Command Format from Restore the network settings from either the default settings or the current settings. store net from default|current mode Specify the Ethernet interface mode as: automatic, full or half duplex; 10 or 100 mHz. store ifc mode auto|10half|10full|100half|1 00full from Set the Ethernet mode settings from the default or current settings.
RESTRICTED USE ONLY Fargo Electronics, Inc. Ethernet Printer Troubleshooting Procedures If you are having trouble connecting to your Ethernet Printer or printing to it, you should go through each of the following procedures. Step Procedure 1 Follow the Verifying the Printer Connection procedure. See below. 2 Follow the Verifying the Printer IP address procedure. 3 Follow the Verifying that your PC can access the Printer using the ping command procedure.
RESTRICTED USE ONLY Fargo Electronics, Inc. Verifying the Printer Connection Step Procedure 1 Ensure that your Printer has a valid network connection. 3 Verify that the Printer has both LEDs blinking on and off with network activity. 3 If the LEDs do not indicate connection, verify the network connection with another device. 4 If the connection is OK, then something may be wrong with the Ethernet option installation. See the Ethernet Setup and Printer Driver Installation procedure.
RESTRICTED USE ONLY Fargo Electronics, Inc. Verify that the PC can access the Printer using the ping command Step 1 Procedure Follow these instructions to issue a ping command to the Printer: At a DOS prompt, enter ping [IP Address] Example: C:\>ping 210.1.10.240 • If the ping response is successful, move on to the next troubleshooting procedure. See Display A below. • If the ping response is not successful, continue to step 2 of this procedure. See Display B below.
RESTRICTED USE ONLY Fargo Electronics, Inc. Verify that the PC can access the Printer using the ping command (cont.) Step Procedure 2 Verify that the PC and the Printer are connected to the same network. 3 You may be on different subnets of your network and some of the network settings for the Printer are not correct. See your network administrator about this.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing Frequently-asked Questions Question Answer How do I know if my Printer has the Ethernet option installed? If your Printer has the RJ45 connector installed on the back of the Printer, then it has this Ethernet option installed. Can my non-Ethernetenabled Printer be upgraded to have an Ethernet interface? No.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing Frequently-asked Questions (continued) Question Answer How can I find the IP address of my Ethernet Printer? See Verifying the Printer IP address. Can I print from my PC to multiple Ethernet Printers? Yes. Use the Windows “Add Printer Wizard” to create a new printer instance for the additional printer. This may require adding a new “Remote TCP/IP Card Printer Port” configured to communicate to the new printer at the proper IP address.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing Frequently-asked Questions (continued) Question Answer Can I use IP Tracer to locate Printers on a different network segment? No. The IP Tracer can only locate Printers located in the same network segment (as the PC running IP Tracer). How do I upgrade the Printer Firmware in my Ethernet-enabled Printer? This is done in the same manner as a USB connected Printer.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing Frequently-asked Questions (continued) Question What is the default User name and password for the Printer? What if I lose the password for my Printer or it is not accepted? Answer The default passwords are blank (i.e., an empty string). • The default Users are as follows: root as the administrative User and guest as a non-administrative User. • The Printer supports four (4) Users.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing Frequently-asked Questions (continued) Question How do I reconfigure my PC Printer Driver to connect to a different Printer or different IP address? Answer Use the Windows “Add Printer Wizard” to create a printer instance to communicate to the printer at the new IP address. This may require adding a new “Remote TCP/IP Card Printer Port” configured to communicate to the printer at the proper IP address.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing Frequently-asked Questions (continued) Question How do I configure my Printer’s IP settings? Answer By default, the Printer is configured for dynamic IP address assignment. That is, it will try to get its IP address and other settings from your network. If it is given valid network settings, it will use them. OR You can choose to configure the Printer, using a static IP address and network settings.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing Frequently-asked Questions (continued) Question How do I print a test page from Windows to verify the Ethernet configuration of the Printer and Printer Driver? Answer Follow this procedure. 1. Open the Printer Driver properties window. 2. Select Start -> Settings -> Printers and Faxes -> [your Printer Driver name (i.e., C30e Card Printer)] -> Properties. 3.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms Term Purpose MAC (Media Access Control) The unique numeric value address associated with a network device that gives the device a unique identity. This address is assigned by the device manufacturer to ensure its uniqueness. TCP The Network protocol that allows reliable network communications (Transmission between devices.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Purpose MIB (Management Information Base) A formal description of the way an agent can be accessed using SNMP and the functions that can be managed. Network Settings The basic network parameters needed to configure the network interface. (Note: These include the IP Address, the Subnet Mask, the Default Gateway, the DNS Server Address and the DNS Domain Suffix.
RESTRICTED USE ONLY Fargo Electronics, Inc. Section 6: Printer Adjustments See this section for printer adjustments. Safety Messages (review carefully) Symbol Critical Instructions for Safety purposes Danger: Failure to follow these installation guidelines can result in death or serious injury. Information that raises potential safety issues is indicated by a warning symbol (as shown to the left).
RESTRICTED USE ONLY Fargo Electronics, Inc. C30e Print Driver Options Reviewing C30e Printer Drivers The window title reflects the specific Printer Driver in use as shown in this introductory section. Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Card tab (Persona C30e) Adjusting the Card Size Option Step 1 Description Click inches or mm to choose the desired unit of measurement. (Note No.1: When designing a card format, always set the card size or page size within the card design program to the exact dimensions of a CR-79 or CR-80 card.) (Note No.2: The Card Size indicates that the Printer accepts standard, credit card size CR-80 (ISO ID-1) cards or CR-79 sized cards.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Orientation Option Step 1 Description Select Portrait to cause the card to print in a vertical orientation. OR Select Landscape to cause the card to print in a horizontal orientation. (Note: An icon illustrating a printed card helps represent the difference between the two.) Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the number of copies Step 1 Description Select the number of copies by clicking on the UP or DOWN arrows, as shown below. Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Diagnostics button under the Card tab Step 1 Description Click Diagnostics to bring up the Fargo Workbench Printer Utility window. Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Clean Printer Option Step Description 1 Click Clean Printer to display the Clean Printer Utility window. 2 Remove all cards from the Card Hopper and close the Hopper door. 3 Open the Front Cover and remove the Ribbon Cartridge. 4 Remove the paper backing from both sides of the Cleaning Card. 5 Place the Cleaning card into the Single Feed Slot. Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Clean Printer Option (continued) Step Description 6 Click Clean. (Note: The Printer will begin to feed the cleaning card through the card path.) 7 Reinsert the print Ribbon and cards after the cleaning procedure has completed. Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Test Print button Step 1 Description Click Test Print to send a simple self-test print to the Printer. • Ensure that a YMCKO Ribbon is installed. • Ensure that the computer is effectively communicating with the Printer and that the Printer is functioning properly. • Ensure that a YMCKOK Ribbon is installed in order for a C30e Card Printer with a Flipper Table Module to print a dual-sided image. Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the About button Step 1 Description Click About to open a dialog box containing the copyright and version, date code information about this Printer Driver software. Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Device Options tab (C30e) Reviewing the Device Options tab The C30e window with the Device Options tab is displayed below. Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Ribbon Type option Use the Ribbon Type option to select Print Ribbons. Step 1 Description Select the appropriate Ribbon for the type of Print Ribbon in use.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the NONE- Re-Writable Ribbon Type Follow these instructions: Caution: No Ribbon is used with these cards. Do not load a Ribbon into the printer when using this process. Printing on the Re-Writable card with a Ribbon will ruin the card. • The default setup is for the printer to first erase the previously-printed card; then write the NEW information on the card. (Note: If you are printing to a NEW card, select WRITE ONLY. This will speed up the process.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the NONE- Re-Writable Ribbon Type (continued) When the Re-Writeable Ribbon is selected, the C30e driver will show only relevant options when the Re-Writeable Ribbon Type is displayed. Step 1 Description The following options are removed from the Device Options tab when the ReWriteable Ribbon Type is selected. See below.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Workbench (to erase the card) Step 1 Description Open the Diagnostic Tool box. Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Workbench (to erase the card) (continued) Step 2 Description Select the Re-Writable Card Eraser option Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Workbench (to erase the card) (continued) Step 3 Description Select the number of cards to be erased. Click on the Erase button. (Note: This will erase the full card. The card may be stored or printed on again.) Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Auto Ribbon Select option Step Description 1 Click Auto Ribbon Select to verify that the Ribbon type selected matches the Ribbon installed in the Printer. (Note: The Printer Driver will change the Ribbon type to the correct setting or validate. It will also display a dialog that it has changed the current setting or that the current Ribbon type is correct.) 2 Click Test Print to send a simple self-test print to the Printer.
RESTRICTED USE ONLY Fargo Electronics, Inc. Changing the Color Profile Selection for the C30e Step 1 Procedure a. From your computer’s startup menu, select Settings > Printers and Faxes (Windows XP) or Settings > Printers (Windows 2000). b. Double click on the C30e Card Printer under the Printers window. c. Select Properties under the Printer drop-down menu. (Note: This will bring up the C30e Card Printer Properties window, as shown on the next page.) 2 Click the Color Management tab. 3 Click Manual.
RESTRICTED USE ONLY Fargo Electronics, Inc. Changing the Color Profile Selection for the C30e (continued) Step 5 Procedure Click Set as Default. Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Color Matching option Use the Color Matching dropdown menu to choose the color matching options which best fits the print job requirements. Step 1 Description Select None for print speed versus print color or for use of third party color matching software.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting for the Resin Dither Select the appropriate dither method according to the type of image to be printed. This option affects objects printed with a resin-only print Ribbon. Step 1 Procedure Select Optimized for Photo when printing photo quality images with resin. OR Select Optimized for Graphics when printing drawings and graphics (e.g., clipart, logos, etc.) with resin. Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Print Both Sides option Use this option to automatically print on both the front and back of a card. Step Procedure 1 Select this option in conjunction with any application program that supports a multiple-page document with duplex printing. (Note: The program must be able to send down two or more separate pages to be printed within the same document.) 2 • Page 1 will be transferred to the front side of the card.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Split 1 Set of Ribbon Panels option Use this option to provide the most economical means of printing a dual-sided card since a single set of Ribbon Panels will be split to print both the front and backsides of a card. Step 1 Procedure Select this option to automatically print full-color on the front of a card and resin black on the back of a card (using either of the Full-color YMCKO or YMCKOK Print Ribbons).
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Print Back Side First option Step 1 Procedure Select this option: • If you need to print the first page of a two-page document on the backside of the card. OR • If you need to print the resin black on the chip-side of the Smartcard. The second page of the document will be printed on the front side of the card. Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Print Back Side Only option Use this option to print only onto the backside of cards. Step 1 Procedure Select this option to print only onto the back of a card. (Note: Load the cards in the standard manner.) • When this option is selected, the Print Both Sides option is automatically disabled. • When attempting to print a two-page document (if Print Back Side Only is selected), the first page of the document will print on the backside of the card.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Rotate Front 180 Degrees or Rotate Back 180 Degrees options Use this option to change the position of the printed image in relation to the location of a card's Magnetic Stripe or smart chip. Step 1 Procedure Select Rotate Front 180 Degrees to rotate the image on the front of the card by 180 degrees when printed. OR Select the Rotate Back 180 Degrees to rotate the image on the back of the card by 180 degrees when printed.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Disable Printing option Use this option to disable the printing capabilities of the Printer. (Note: This option still allows the Printer to encode cards.) Step 1 Description Select Disable Printing to encode or re-encode cards to save time and avoid the use of printing supplies. (Note: When this option is selected, no print data will be sent to the Printer.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Image Color tab (C30e) Step Procedure 1 Select Algebraic and then use this option to control the Contrast and Gamma of the printed image, as well as the individual color balance of Yellow, Magenta and Cyan. (Note: In most cases, the default settings of these options will suffice.) 2 Control the overall darkness and lightness of the printed image by adjusting the Dye-Sub Intensity slider.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Resin Heat (K) option (Front and Back) Use this option to control the amount of heat the Printer uses when printing with the resin black panel(s) of a full-color Ribbon or when printing with a resin-only Ribbon by adjusting the Resin Heat slide. Step 1 Procedure Adjust the Resin Heat, Front (K) or the Resin Head, Back (K) as needed.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Overlay Heat (O) option Use this option to control the amount of heat the Printer uses when printing with the overlay panel of a Ribbon. (Note: This control can be helpful for fine-tuning the transfer of overlay onto the card.) Step 1 Procedure Move the slide to the left to cause less heat to be used in the printing process. (Note: Certain card types may need additional heat for better transfer of the overlay material.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Color Matching option and Default button Step 1 Procedure To return all options to their factory settings, click Default. Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Calibrate tab (Persona C30e) Use the Calibrate tab to (a) control the position of the printable area in relation to the card, (b) calibrate Sensors and (c) adjust the internal Printer settings that are customized for every Printer and saved directly within the Printer's memory. Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Image Position Controls Use the Image Position controls to adjust the position of the overall print area to be precisely centered on a card. Step 1 Procedure Click the Vertical and Horizontal adjustment arrows to adjust the Image Position values. • When adjusting these values, keep in mind that the card always remain in the same position while moving through the Printer, regardless of image orientation.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Image Position Controls (continued) Review the Image Position diagram, which displays how the printed image will move in relation to the fixed card position as positive and negative image placement values are entered. Step 2 Procedure Use the Vertical adjustment to move the image: • Move toward the rear of the Printer if a positive number is entered. • Move toward the front of the Printer if a negative number is entered.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Sensors button Use the Sensors button to bring up a separate dialog box for calibrating the Printer's Ribbon Sensor (see instructions in the Calibration window below). See the next page Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Sensors button See the previous page for the related procedure. Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Settings button Use the Settings button to bring up a dialog for adjusting the internal Printer settings, which are customized for every Printer at the factory and saved directly within the Printer's memory. (Note: You can select the Restore Defaults to restore the internal default settings.) Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Magnetic Encoding tab Use these options only if the Printer has an optional Magnetic Stripe Encoding Module installed. Step 1 Procedure Select the Magnetic Encoding tab to display options for controlling the Magnetic Stripe encoding process. (Note: The following describes these options and the Printer's magnetic encoding process.) Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Encoding Mode dropdown list You can use the Encoding Mode option in order to specify which magnetic encoding standard to use. Category Description Installation The C30e Card Printer can be installed with one of two types of factory installed Magnetic Stripe Encoding Modules. Magnetic Encoding options (changing and modifying) Change the encoding mode and coercivity setting or modify the ISO standards for Tracks 1, 2 and 3.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Encoding Mode dropdown list (continued) Category Description ISO Encoding selection (active and inactive functions) If you select ISO Encoding, you send down a formatted set of characters. (Note: This selection activates the track tabs. However, all functions on the Track tabs are inactive or gray and display ISO defaults, which are the defaults listed for each track below. The Shift Data Left check box remains unchecked and inactive.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Encoding Mode dropdown list (continued) Category Description Custom Encoding selection (active and inactive functions) If you select Custom Encoding, all options are active. The Default is ISO Encoding. (Note: The defaults are the same as the ISO Encoding defaults. However, all functions on the Magnetic Track Options tabs are active.) Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Encoding Mode dropdown list (continued) Category Description Raw Binary Encoding selection (active and inactive functions) If you select Raw Binary Encoding, you send down a raw binary string rather than a formatted set of characters. (Note: The Coercivity dropdown function is active and the Shift Data Left checkbox is not active. All functions on the Magnetic Track Options tabs are inactive except for Bit Density.) See the next page.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Encoding Mode dropdown list (continued) Category Description Raw Binary Encoding selection (continued from the previous page) Raw Magnetic Encoding The User can select Raw Magnetic Encoding from the Driver. Raw Coercivity The User can select options for either High or Low Coercivity from the Driver. Raw Bit Density The User can select the Configurable Bit Density option.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Encoding Mode dropdown list Category Description JIS II Encoding selection (active and inactive functions) If you select JIS II Encoding, specific standards are used. (Note: This selection disables all the Magnetic Track Options tabs. It also disables the Coercivity dropdown function and Shift Data Left checkbox option.) • The default Coercivity is 600 Oe. Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Coercivity/Magnetic Track You can use the ISO option for encoding capability for either high- or low-coercivity cards on Tracks 1, 2 and 3. This is the industry's standard mode of magnetic encoding. Step 1 2 Procedure Select the Coercivity option (Oersted) to use the Magnetic Stripe type that matches the card type.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Shift Data Left Function Use the Shift Data Left option, which applies to all tracks when selected. (Note: When this option is unchecked, it is the default.) Step 1 Procedure Select this option to shift the recorded magnetic data to the left-hand side of the card's Magnetic Stripe. (Note: This is useful in situations that require cards to be readable with insert type readers.) Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Magnetic Track Options Use these options to customize the ISO encoded data format for each of the Magnetic Stripe's three tracks. (Note: Click Default to reset the defaults for the current Magnetic Track Options tab only.) Step 1 Procedure Specify which of the three (3) tracks to customize by selecting one of the three track options.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Magnetic Track Options Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Magnetic Track Options Use the Magnetic Track options for these purposes: • Customize the ISO-encoded data format for each of the Magnetic Stripe's three tracks. • Customize each track independently of the other two. • Specify which track to customize by selecting one of the three track options.) • Click Default to reset the defaults for the current Magnetic Track Options tab only.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Magnetic Track Options See the previous page. Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Character Size buttons Use this option to customize the Character Data Size (Bits per Character) used to encode the magnetic data on the currently selected track. (Note: This character size includes the parity bit (if enabled).) Step 1 Procedure Select 5 Bits to change the bits per character to 5 BPC. (Note: This is the default for Tracks 2 and 3). OR Select 7 Bits to change the bits per character to 7 BPC. (Note: This is the default for Track 1).
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the ASCII Offset dropdown list Use this option to customize the Character ASCII Offset used to encode the magnetic data on the currently selected track. (Note: This character-offset value is subtracted from the ASCII value of each Magnetic Stripe data character prior to encoding on the track.) Step 1 Procedure Select NULL to change the ASCII Offset to NULL. OR Select SPACE to change the ASCII Offset to SPACE. (Note: This is the default for Track 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Bit Density dropdown list Use this option to customize the Bit Recording Density (Bits per Inch) used to encode the magnetic data on the currently selected track. The default ISO Standard selections for this option are as follows: Step 1 Procedure Select 75 BPI to change the bits per inch to 75 BPI. (Note: This is the default for Track 2.) OR Select 128 BPI to change the bits per inch to 128 BPI.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the LRC Generation dropdown list Use this option to customize the LRC Generation Mode (used to encode the magnetic data on the currently selected track). Step 1 Procedure Select No LRC to change the LRC Generation to none. OR Select Even Parity to change the LRC Generation to Even Parity. (Note: This is the default for all tracks.) OR Select Odd Parity to change the LRC Generation to Odd Parity. Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Encoding Mode dropdown list Use this option to customize the Encoding Mode (used to encode the magnetic data on the currently selected track). Step 1 Procedure Select No Parity to change the Character Parity to none. OR Select Even Parity to change the Character Parity to Even Parity. OR Select Odd Parity to change the Character Parity to Odd Parity. (Note: This is the default for all tracks.) Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the ISO Track Locations The magnetic Encoding Module encodes onto tracks in accordance with an ISO 7811-2 Magnetic Stripe. For track locations, review the display below. 0.223" 0.353" 0.493" TRACK1 0.110" 0.130" TRACK2 0.110" TRACK3 0.110" 0.140" Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Sending the Track Information Magnetic track data is sent in the form of text strings from the application software to the Printer Driver. • In order for the Printer Driver to differentiate between Magnetic Track data and the rest of the printable objects, specific characters must be added to the magnetic data to be encoded. • These specify the data that is to be encoded, the tracks to encode and mark the start and stop of the data string.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Sample String • Track 1: ~1%JULIEANDERSON^1234567890? • Track 2: ~2;1234567890987654321? • Track 3: ~3;1234567890987654321? Track Start Sentinel End Sentinel Field Separator Track 1 % ? ^ Track 2 ; ? = Track 3 ; ? = Persona C30e Card Printer User Guide (Rev. 1.1) Valid Characters ASCII 32-95 (See the table below.) ASCII 48-63 (See the table below.) ASCII 48-63 (See the table below.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the ASCII Code and Character Table ASCII Code Character ASCII Code Character ASCII Code Character 32 space 56 8 80 P 33 ! 57 9 81 Q 58 : 82 R 34 35 # 59 ; 83 S 36 $ 60 < 84 T 37 % 61 = 85 U 38 and 62 > 86 V 39 ' 63 ? 87 W 40 ( 64 @ 88 X 41 ) 65 A 89 Y 42 * 66 B 90 Z 43 + 67 C 91 [ 44 ' 68 D 92 \ 45 - 69 E 93 ] 46 .
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Default button Step 1 Procedure Use the Default button to reset defaults for the current Track tab only. See below. Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Overlay / Print Area tab (Persona C30e) Use this option to control where the Overlay (O) Panel and/or the print area appear on a card. (Note: This option is helpful if, for example, you would like to omit or block out the overlay or printing around a card's smart chip or Magnetic Stripe.) By default, this option is set to print and overlay the entire card.
RESTRICTED USE ONLY Fargo Electronics, Inc. Enabling the Back options Step 1 Procedure Select Print Both Sides under the Device Options tab to enable the Back option under the Overlay / Print Area. (Note: This same selection applies to the K Panel Resin back option.) Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Front option (Overlay / Print Area) Step 1 Procedure Select Front to view the Overlay/Print Area options for the front of the card. Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Back option (Overlay / Print Area) Step 1 Procedure Select Back to view the Overlay/Print area options for the back of the card. (Note: The Back option is only available if Print Both Sides is selected.) Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Overlay / Print Area dropdown menu Step 1 Procedure Select Full Card for the Printer to overlay and/or print the entire card. OR Select Defined Area(s) for the Printer to overlay and/or print only in the selected and defined area or areas. OR Select Undefined Area(s) for the Printer to overlay and/or print only in the space outside the selected and defined area.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Overlay / Print Area dropdown menu (continued) See the previous page for the related procedure. Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Overlay / Print Area Use these Overlay / Print Area options to control both the print and overlay together or control each individually. (Note: Determine whether to use the Frontside option (via the Front radio button) or the Backside option (via the Back radio button).) Step 1 Procedure Select For Print and Overlay for the defined area to apply to both the printing and overlay process.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Overlay / Print Area (continued) See the previous page for the related procedure. Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Defined Area Option Step 1 Procedure a. Determine whether to use the Front option (via the Front radio button) or the Back option (via the Back radio button). b. Select the Defined Area(s) option to activate the card grid in the upper half of the window. It is through this card grid that up to five (5) Defined Areas can be assigned. Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Defined Area Option (continued) Step 2 3 Procedure When the card grid is first activated, a small black square will appear at its default size of .2" x .2" / 5mm x 5mm and at its default location in the lower lefthand corner (0, 0). This square represents the first defined area. • Determine the area of the card needed to define for a signature panel with a different size and location than the Driver's standard Omit Signature Area setting.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Defined Area Option (continued) Step 4 Procedure Measure from the lower left corner of the card up and over to the lower left corner of for the defined area to begin and enter these values into the X and Y boxes. (Note: The card grid lines are spaced at .2 inch / 5mm intervals.) Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Defined Area Option (continued) Step 5 Procedure a. Print the card design and observe how the image is oriented on the card as it ejects from the Printer. (Note: The location of a defined area is based on the card orientation as it exits the Printer.) b. Measure the defined area location based on the printed card. (Note: If selecting the Rotate Front 180 Degrees option, the image will appear upside down as it exits the Printer.) c.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Defined Area Option (continued) Step 6 Procedure a. Determine whether to use the Front option (via the Front radio button) or the Back option (via the Back radio button). b. Use the Defined Area arrows to navigate back and forth from area to area in the Front or Backside area. (Note: The active area will always be highlighted with a dotted outline.) c. Define another area by clicking on the Defined Area UP arrow. • Another .2" x .
RESTRICTED USE ONLY Fargo Electronics, Inc. Using Security Options (Visual Security Solutions) (Front option only) The Visual Security Solutions dropdown menu list will be used to enable and select which type of visual security will be used. The Visual Security dropdown list will be selectable only on the Front side (see below). Visual Security is not an option for the back side. The following actions will occur when one of the Visual Security locations is selected.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting Orientation - Landscape under Card tab Step 1 Procedure Select Landscape (below) under Orientation under the Card Size tab to use the Visual Security Solutions (A to D), as shown in this window. Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Visual Security Solutions dropdown menu (A to D) Step 1 Procedure Click the Visual Security Solutions dropdown menu (below) under the Landscape - Orientation (see above) to use the options shown in this display. Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting Orientation - Portrait under Card tab Step 1 Procedure Select Portrait on the Card Size tab to use the Visual Security Solutions (E to H), as shown in this window. Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Visual Security Solutions dropdown menu (E to H) Step 1 Procedure Click the Visual Security Solutions dropdown menu under the Portrait Orientation (see above) to use the options shown below. Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the VeriMark radio button (Frontside option only) Step Procedure 1 Click either VeriMark or HoloMark as shown below. The foil options are used to control the size of the exclusion area. (Note: When VeriMark is selected a rectangle-sized area is excluded, HoloMark uses a square sized area.) 2 Click VeriMark (below) for the rectangle-sized area. Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting HoloMark (Front option only) Step 1 Procedure Click HoloMark (below) for the squared-area size. Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Custom VeriMark Card (Custom Graphic in a 2D foil) The custom VeriMark image is stamped on blank, standard-sized cards. You can select one of eight positions (A to H), as shown in the Portrait and Landscape samples below. Sample 1: VeriMark Card (Landscape - Orientation) - 4 positions (below) A B C D Sample 2: VeriMark Card (Portrait - Orientation) - 4 positions (below) E F G H Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Custom HoloMark Card (Custom Graphic in a 2D foil) The custom HoloMark image is stamped on blank, standard-sized cards. You can select one of eight positions (A to H), as shown in the Portrait and Landscape samples below. Sample 1: HoloMark Card (Landscape - Orientation) - 4 positions (below) A B C D Sample 2: HoloMark Card (Portrait - Orientation) - 4 positions (below) E F G H Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the K Panel Resin tab (C30e) Select the K Panel Resin option to control where the resin black (K) panel of a full-color Ribbon is printed. • If printing with a resin-only Ribbon type all K Panel Resin options will be grayed out. • Resin black text is desirable due to its sharp, saturated black coloring and resin black bar codes are often required by Ultra Violet barcode readers to ensure readability when scanned.
RESTRICTED USE ONLY Fargo Electronics, Inc. Enabling the Frontside and Backside options Step 1 Procedure Select Print Both Sides under the Device Options tab to enable the Backside option under the K Panel Resin tab. (Note: This same selection applies to the K Panel Resin backside option.) Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Enabling the Frontside option (K Panel Resin) Step 1 Procedure Select Front to view the K Panel options for the front of the card. Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Enabling the Backside option (K Panel Resin) Step 1 Procedure Select Back to view the K Panel Resin options for the back of the card. Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting from the Print All Black with K Panel options (Front and Back options) Select one of the three options listed under Print All Black with K Panel if the black text or bar codes are not TrueType fonts and/or are not printing with the resin black panel. (Note: The Printer Driver will print areas of the image where it finds black coloring with the print Ribbon's resin black (K) panel as specified by each of the following options.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Full Card option (Front and Back options) Step 1 Procedure Select Full Card for the Printer Driver to print the resin black (K) panel for all black found within all areas of the image. Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Defined Area(s) option (Front and Back options) Step 1 Procedure Select Defined Area(s) for the Printer Driver to print the resin black (K) panel for all black found only in a desired and defined area or areas. Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Undefined Area(s) option (Front and Back options) Step 1 Procedure Select Undefined Area(s) for the Printer Driver to print the resin black (K) panel for all black found only in the space outside the defined areas. (Note: In the card grid, black indicates the area in which the resin black (K) panel will be printed.) Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Defined Area(s) function (Front and Back options) To define an area, refer to the following steps: Step 1 Procedure Click Defined Area(s). (Note: This will activate the card grid in the upper half of the window. It is through this card grid that up to five areas can be defined.) When the card grid is first activated, a small square will appear at its default size of .2" x .
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Defined Area(s) function (continued) Step 2 Procedure a. Determine the area of the card necessary to define. In the sample (below), this area is indicated by the dashed outline. b. Determine the size of this area by actually printing a card and looking at it in the same orientation as when it exits the Printer. 3 Measure the total size for the area and enter those dimensions into the dimension boxes. (Note: The minimum size an area can be is .
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Defined Area(s) function (continued) Step 4 Procedure a. Once the area is sized properly measure from the lower left corner of the card up and over to the lower left corner for the defined area to begin. b. Enter these values into the X and Y boxes. (Note: The card grid lines are spaced at .2 inch / 5mm intervals.) 5 a. Print the card design and note how the image is oriented on the card as it ejects from the Printer.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Defined Area(s) function (continued) See the previous page for the related procedure. Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Defined Area(s) function (continued) Refer to the previous procedure. Karen Atkins Access Level-2 ID# 1234478 * 172355* X=1.4“ Y=0.2“ Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Defined Area(s) function (continued) Refer to the previous procedure. Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Defined Area(s) function (continued) Step Procedure 6 Define another area by clicking the Defined Area up arrow. (Note: Another .2" x .2" / 5mm x 5mm area will appear in the lower left-hand corner. This is the location in which all newly defined areas will first appear.) 7 a. Use the Defined Area arrows to navigate back and forth from area to area. (Note: The active area will always be highlighted with a dotted outline.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Print YMC under K and Print K Only options Step 1 Procedure Select between the Print YMC Under K and Print K Only options. (Note: When the Print YMC Under K option is selected, all black in the designated areas will print with the Yellow (Y), Magenta (M) and Cyan (C) Ribbon panels directly beneath the resin black (K) panel.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Printer Info tab (Persona C30e) Use the options on this tab to view information about the Ribbon installed in the Printer. Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Ribbon Information Step 1 Procedure Use the Ribbon information to determine which Ribbon is being used to print with and its part number. Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Ribbon Level Indicator Step 1 Procedure Use the Ribbon Level indicator to view approximately how much Ribbon is left. Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Printer Calibration Utility (Persona C30e) Access the Settings dialog box via the Settings button on the Calibrate tab. Use the adjustment mode to change the Printer's internal settings. (Note: The Card Printer is equipped with an internal adjustment mode programmable through the Settings dialog box. This dialog box is accessible only if the Printer is powered ON, it is in Ready Mode and it is properly connected to the PC.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Image Darkness Option Use this option to set the overall darkness of the printed image by increasing or decreasing the amount of heat used by the Printhead when printing. Step 1 Procedure Lighten the printed image by clicking the down arrow value and decrease the amount of Printhead heat. to enter a negative OR Darken the image by clicking the up arrow increase the amount of Printhead heat.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Print Top of Form Option Use this option to adjust the lengthwise or horizontal position of the printed image on a card so it appears centered. (Note: When adjusting this value, keep in mind that cards always remain in the same landscape orientation while moving through the Printer.) The diagram (below) represents how the printed image will move in relation to the fixed card position as a positive or negative Image Placement value is entered.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Print End of Form Option Use this option to reduce or increase the overall printable area in order to optimize edge-toedge printing toward the trailing edge of a card. (Note: When adjusting this value, keep in mind that cards always remains in the same position while moving through the Printer.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Print Left of Form Option Use this option to adjust the vertical position of the printed image on a card so it appears centered. (Note: When adjusting this value, keep in mind that cards always remain in the same landscape orientation while moving through the Printer.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Magnetic Encoder Voltage Offset Option Use this option to adjust the voltage of the Magnetic Encoder. • Encoder voltage is set from the factory at a default of 7.24vdc for Hi-Co Magnetic cards and 2.54vdc for Lo-Co Magnetic cards. • Depending on the cards that are being used, it may be necessary to adjust the Encoder voltage out of default. See the next two procedures for instructions on adjusting the Magnetic Encoder Voltage.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Hi-Co Voltage Offset Step Procedure 1 Identify the Magnetic Encoder voltage required by the cards. (Note: The required encoder voltage for the cards will need to be known in order to properly set the Encoder Voltage Offset value. This information should be available through the card manufacturer or reseller). 2 Use the following equation to identify the proper Mag Hi-Co Voltage Offset value • ((((36500/(((+4.6)/1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Lo-Co Voltage Offset Step Procedure 1 Identify the Magnetic Encoder voltage required by the cards. (Note: The required encoder voltage for the cards will need to be known in order to properly set the Encoder Voltage Offset value. This information should be available through the card manufacturer or reseller). 2 Use the following equation to identify the proper Mag Lo-Co Voltage Offset value • ((((36500/(((+4.6)/1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Mag Top of Form Option Use this option only if the Printer has a built-in Magnetic Stripe encoder. (Note: If so, use this option to shift the starting point of where the Printer will begin encoding the magnetic track data on a card's Magnetic Stripe. When adjusting this value, keep in mind that a card and its Magnetic Stripe will always remain in the same relative position as the card travels through the Printer.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Mag Top of Form Option (continued) Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Ribbon Tension Option Step 1 Procedure Use the Ribbon Tension option to increase the amount of tension (drag) on the Ribbon during printing. Enter a negative value to decrease the amount of tension that is placed on the Ribbon during printing OR Enter a positive value to increases the amount of tension that is placed on the Ribbon during printing. Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Flipper Home Offset Option Use this option to change the Flipper angle relative to home/horizontal position. This is done in order to adjust angle of travel to and from the Printer and Flipper Module. Step 1 Procedure Enter a negative value to position a card to enter the Printer at an upward angle. Or Enter a positive value to position a card to enter the Printer at a descending angle. (Maximum Adjustment Range: The maximum adjustment range is ± 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Flipper Smart Angle Offset Option Use this option to change the Flipper angle relative to the default smart card loading position. This is done in order to adjust travel to and from the Flipper and the Smart Card Docking Module. Step 1 Procedure Enter a negative value to decrease the amount of Flipper angular movement from the home position to the smart card loading position.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Resin Heat (K) Adjustment (Settings) Printer uses when printing with the resin black panel(s) of a full-color Ribbon or when printing with a resin-only Ribbon by adjusting the Resin Heat slide. Step 1 Procedure Adjust the Resin Heat, Front (K) or the Resin Head, Back (K) as needed. • Move the slider to the left to cause less heat to be used in the printing process, causing resin images to be lighter or less saturated.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Print Temperature Offset Step 1 Procedure Adjust the printing temperature for the rewriteable cards as needed. • Increase the Current Setting to cause more heat to be used in the printing process. OR • Decrease the Current Setting to cause less heat to be used in the printing process. (Note: Print Temp Offset provides user ability to control Printhead heat level when the Print (Write) Operation is performed on rewriteable cards.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Erase Temperature Offset Step 1 Procedure Adjust the Erase temperature for the rewriteable cards as needed. • Increase the Current Setting to cause more heat to be used in the erasing process. OR • Decrease the Current Setting to cause less heat to be used in the erasing process. (Note: Erase Temp Offset provides user ability to control the Printhead heat level when the Erase Operation is performed.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Flipper Prox Offset Option Step 1 Procedure Normally the Prox encoder is installed into Bay1 and no adjustment is necessary. • This setting is factory set at 0. • This setting option relates to the Prox encoder installed into Bay 2. Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Flipper Prox Angle Offset Option Use this option to change the Flipper angle relative to the default Prox card loading position. (Note: This is done in order to adjust travel to and from the Flipper and the Prox Docking Module.) Adjust the Flipper Offset (as needed) if the card is not feeding into the E-card Docking Station properly.
RESTRICTED USE ONLY Fargo Electronics, Inc. Section 7: Cleaning The Card Printer is built to require a minimum amount of maintenance. Nevertheless, there are a few procedures you can perform on a regular basis or as needed to ensure the best possible performance Safety Messages (review carefully) Symbol Critical Instructions for Safety purposes Danger: Failure to follow these installation guidelines can result in death or serious injury.
RESTRICTED USE ONLY Fargo Electronics, Inc. Persona C30e Card Printer/Encoders Cleaning Kit (Part Number 085976) Caution: As with any electronic device, internal components of the Printer, such as the Printhead, may be damaged if exposed to static electrical discharges. To avoid potential damage, always wear an appropriate personal grounding device, such as a wrist strap (with integral resistor) connected to an ESD ground.
RESTRICTED USE ONLY Fargo Electronics, Inc. Cleaning the Printhead Perform this procedure approximately every 1000 prints to maintain a consistent print quality. Step Procedure 1 Open the Printer’s Front Cover. 2 Remove the Print Ribbon. 3 Squeeze the Printhead Cleaning Swab to saturate the tip of the swab with alcohol. 4 Use the Printhead Cleaning Swab to gently rub back and forth over the entire length of the Printhead (3 to 4 times).
RESTRICTED USE ONLY Fargo Electronics, Inc. Cleaning the Platen and the Card Feed Rollers Perform this procedure approximately every 1000 prints to maintain a consistent print quality. (Note: The Card Feed Rollers move the card throughout the print process. Rollers should be kept clean to prevent card jams and card contamination. This cleaning process will ultimately lead to better print quality and extended Printhead life.) Step 1 Procedure Open the Printer’s Front Cover and remove the Print Ribbon.
RESTRICTED USE ONLY Fargo Electronics, Inc. Cleaning the Platen and the Card Feed Rollers (continued) Step Procedure 2 Remove all the cards from the Printer’s Input Hopper. 3 Use the Cleaning Card from the Printer’s Cleaning Kit and remove the adhesive backing from both sides of the card. (Note: If your Printer has a Magnetic Encoder installed, be sure to leave the small Liner Strip on top of the Cleaning Card in place.
RESTRICTED USE ONLY Fargo Electronics, Inc. Cleaning the Platen and the Card Feed Rollers (continued) Step 4 Procedure Insert the Cleaning Card into the Single Feed Card Slot until the card stops. (Note: If your Printer is equipped with a Magnetic Encoder, you must insert the Cleaning Card with the printed side up and with the small Liner Strip towards the front of the Printer.) Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Cleaning the Platen and the Card Feed Rollers (continued) Step Procedure 5 From your computer, open the Printer Driver and select Printing Preferences. 6 Click on the Clean Printer button. 7 Click on the Clean button. (Note: The Printer will pull in the Cleaning Card. The Printer will then perform an automated cleaning procedure. This procedure is designed to thoroughly clean the Platen and the Card Feed Rollers inside the Printer.
RESTRICTED USE ONLY Fargo Electronics, Inc. Section 8: Packing the Card Printer The purpose of this section to provide the User with a specific packing procedure for this Card Printer. Follow this instruction to pack the Card Printer for transport. Step Procedure 1 Clean the inside of the Printer with compressed air. 2 Wipe it down with a lint-free cloth. 3 Clean the Printhead with an alcohol swab. 4 Pack the Printer in the original carton and packing materials.
RESTRICTED USE ONLY Fargo Electronics, Inc. Section 9: Firmware Upgrades Requirements • Windows 32 bit Operating System (2000/XP/2003) • Internet Access Safety Messages (review carefully) Symbol Critical Procedures for Safety purposes Danger: Failure to follow these installation guidelines can result in death or serious injury. Information that raises potential safety issues is indicated by a warning symbol (as shown to the below).
RESTRICTED USE ONLY Fargo Electronics, Inc. Upgrade the Printer Firmware Step 1 Procedure Download the current firmware from: www.fargosupport.com Save this file to a folder to be retrieved later. (Note: This is a zip file so unzip this to the same folder.) 2 Open the Fargo Workbench Printer Utility by clicking on the Diagnostics button on the Card tab of the Printing Preferences. Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Upgrade the Printer Firmware (Continued) Step 3 Procedure a. Open the Print Spooler. b. Select File to Print and browse to find the new Firmware file saved on the computer. (Note: This is an .frm file.) Persona C30e Card Printer User Guide (Rev. 1.
RESTRICTED USE ONLY Fargo Electronics, Inc. Upgrade the Printer Firmware (Continued) Step 4 Procedure a. Prepare the printer for the Firmware upgrade. b. Press and hold down the Power and Pause buttons on the Printer (while you plug in the power). (Note: Both lights will blink slowly.) 5 From the Workbench screen, select Send File To Printer. (Note: Both lights will flash very fast while the Firmware is going through the update process.
RESTRICTED USE ONLY Fargo Electronics, Inc. Section 10: Fargo Technical Support The purpose of this section to provide the User with an efficient, step-by-step procedure to be used when contacting Fargo Technical Support as needed for this Card Printer. Contacting Fargo Technical Support Step 1 Procedure Refer to Section 3: General Troubleshooting Contact the Fargo Technical Support Group by phone at (952) 941-0050 or by fax at (952) 941-1852 for additional technical assistance.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reading the Serial Numbers on a Fargo Printer The purpose of this section is to provide updated instructions for reading serial numbers on a Fargo Printer. Finding out when a Fargo Card Printer was manufactured You can determine when your card Printer was manufactured by reading directly from the serial number (affixed to your card Printer). 1. Year Built: The first two digits in the serial number indicate the year that the Printer was manufactured. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Section 11: Glossary of Terms Term Definition 24-bit color A color depth for an image that uses 8 bits for each color (red, blue, green) combining the possible 256 shades to provide a color depth of 16.7 million colors. AC - Alternating Current An electrical current that reverses its direction at regular intervals (typically 50 - 60 times a second). Access Card The card for the SmartGuard security system.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition Barcodes A series of alternating black and white stripes, of varying widths (each character denoted by a set number and width of black stripes) that allows characters to be optically read by a computer. Batch print A file sent down from the computer that contains commands to print a number of cards, sequentially.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition Cache A type of memory buffer to store data temporarily, used to hold information that is most often exchanged between contRoller and peripheral, to expedite data transfer. Calibrating A procedure to adjust an electro-mechanical device so that it operates within established parameters. Cleaning Roller High tack Rollers positioned just after the input Hopper to lift debris off the card as it rolls over it.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition CR-79 A card dimension standard of 2.0625" L X 3.3125" W (+/-0.002" W, +/-0.005" L) or 52.400 X 84.150 mm. CR-80 A card dimension standard of 2.125" X 3.370" (+/-0.002" W, +/0.005" L) or 53.975 X 85.598 mm. CR-90 A card dimension standard of 2.375" X 3.625" (+/-0.002" W, +/0.005" L) or 60.325 X 92.075 mm. CR-100 A card dimension standard of 2.625" X 3.875" (+/-0.002" W, +/0.005" L) or 66.675 X 98.425 mm.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition Direct-to-Card (DTC) Printing The Direct-to-Card printing process prints digital images directly onto any plastic card with a smooth, clean, glossy PVC surface. Dither A system of distributing dots to control the hue, brightness and/or saturation. In monochrome printing, this controls the brightness. In color printing, dithering can supply a larger color gamut than nondithering.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition Dwell Time The speed at which the card moves across the lam Roller, measured in seconds/inch (secs/in). This may be adjusted in the Driver to ensure adhesion and card flatness. Dye Migration The diffusion of dye out of the card surface and into another receptive surface, such as a vinyl pouch card holder, resulting in a faded image.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition Encoder (wheel) An electromechanical device, attached to a shaft that detects the change in rotational position, incremented to count ticks per revolution. The Printer's encoder wheel both detects motion and measures the amount of rotation in the movement of the Ribbon. Engine A generic term for a collection of systems and mechanisms that is dedicated to executing a specific function.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition Flash Memory A microchip based non-volatile memory device that holds its data when power is removed. This allows for field reprogramming of the Printer commands, such as Printer firmware upgrades, without the necessity of changing chips. Font A character set similar in style and form. Fonts can be graphical or mathematical constructs, represented by a series of dots or an assembly of curves and lines.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition Hard Drive A high capacity storage device in a PC consisting of nonremovable magnetically encodable platters. Hardware Physical components of a system such as the Printer, the PC, the power supply. HDP (High Definition Printing™) The High-Definition Printing process prints full-color images onto clear HDP transfer film (InTM).
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition IEEE 1284 (Institute of Electrical and Electronics Engineers 1284) A standard method of signaling for a bi-directional parallel interface on personal computers. To ensure proper Printer communications and image output, Fargo recommends a parallel interface cable that complies with this specification. Image A collection of pictures or graphical elements that compose the visual features on a card.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition Landscape A document layout that is viewed with the document's long axis in a horizontal orientation. LCD (Liquid Crystal Display) A device that contains a liquid crystal between two pieces of polarized film through which reflected or ambient light can pass. When a current is applied, the liquid's polarity changes and blocks the passage of the light resulting in an opaque area of the display.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition MB (Megabyte) A unit of storage that equals 1,048,576 bytes. Memory A generic term for any device that stores digital information using magnetic media or digital chip storage device. Menu A descriptive list of headings above nested functions that aid navigation to a specific operation. These are found in computer applications, with the heading at the top of a subset of like functions.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition Oversized Cards Oversized cards are used for more efficient visual identification and are available in many non-standard sizes. The most popular sizes are CR-90 (3.63" x 2.37"/92mm x 60mm) and CR-100 (3.88" x 2.63"/98.5mm x 67mm). Overlaminate Protective clear or holographic material to increase security and durability applied over the printed surface with a hot Roller. (Thin Film) Overlaminate A 0.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition Pinch Roller A free spinning (non-Driven) Roller that presses the card against the Drive Roller, on the opposite side, to ensure an adequate normal force for proper traction. Pixel Short for picture element. The smallest element of a graphic. Platen The hard rubber Roller that Drives the media through the Printer, providing support to the backside of the media during printing or laminating.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition Printhead The device on a Printer that produces the image on the media. PVC Abbreviation for polyvinyl chloride, often called vinyl. PVC is the component of the 0.002" thick clear, dye receptive film on the surface of the identification card and is the primary component of the identification card cores. Queue A sequence of files or sets of data, awaiting transmission or processing.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition Resolution The number of individual pixel elements in a graphic, taken over a given length, used to indicate the sharpness of the picture and the level of detail. The number of elements in the Printhead determines Fargo Printer resolution.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition Self-test A pre-determined print file used to confirm Printer operation typically sent from the Driver or stored in the Printer's memory. Sensor An electro-mechanical/electro-optical device used to indicate a change in state in the Printer such as when a card reaches a certain location. Serial communications The transfer of data, one bit at a time and in sequential order, using a single wire.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition Spooling Rather than moving a print job directly to the Printer, the job is written to the disk so that the user can access the application faster while Windows takes care of printing in the background. SS (Start Sentinel) The character denoting the end of a magnetic data string. Stacker The device that moves the finished cards onto the output column ordering them "First In, First Out".
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition Thermocouple A device for measuring temperature using a junction of two wires of dissimilar metals that produce a voltage when heated that varies proportionally with the temperature. Through-hole A method of mounting circuit elements with the leads passing through holes in the circuit board and soldered on the opposite side.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition USB (Universal Serial Bus) A 1.5M/sec (12Mbit/sec) serial communication interface that can support 127 separate devices consisting of 4 wires: power, ground, data in and data out. Virtual Memory A technique used by Windows when chip memory is exhausted, in which data is written to the hard to hold data temporarily and support Window's operations.
RESTRICTED USE ONLY Fargo Electronics, Inc.
RESTRICTED USE ONLY Download, 11-5 DPI (Dot Per Inch), 11-5 DRAM (Dynamic Random Access Memory), 11-5 Driver, 11-5 DTC400/DTC30e0/DTC30e0M Card Printer, 8-1 Duplex Printing, 11-5 Dwell Time, 11-6 Dye Migration, 11-6 Dye-Sub Intensity setting, 4-44 Dye-Sublimation, 2-5, 11-6 Dye-Sublimation Cyan Panel, 2-7 Dye-Sublimation Magenta Panel, 2-7 Dye-Sublimation Yellow Panel, 2-7 Dye-Sublimation-Only Print Ribbons, 2-9 E E-card, 11-6 E-card Docking Station, 11-6 ECP Mode (Enhanced Capabilities Port Mode), 11-6 E
RESTRICTED USE ONLY J JIS C 6220 Type II cards, 6-40 JIS II (Japanese Industrial Standard), 11-10 K K Panel, 11-10 K Panel Resin options, 6-74, 6-98 K Panel Resin tab, 6-88 L Lamination, 11-10 Lamination Sensor Calibration, 4-55 LAN (Local Area Network), 11-10 Landscape, 11-11 Landscape orientation, 6-34 LCD (Liquid Crystal Display), 11-11 LED (Light Emitting Diode), 11-11 less heat / more heat, 6-30, 6-31 LoCo (Low Coercivity), 11-11 Low Coercivity, 6-46 LPT Port (Line Printer Port), 11-11 M magnetic d
RESTRICTED USE ONLY dark or light, 4-42 printed image diagram, 6-35 Printer Drivers, 2-3 Printer's memory, 6-33 Printhead, 2-6, 11-15 Printhead power cable, 4-34 Prox Card Encoder, 11-15 Proximity cards, 2-11 PVC, 11-15 PVC laminate, 2-11 Q Queue, 11-15 R RAM (Random Access Memory), 11-15 Rasterize, 11-15 Reboot, 11-15 recorded magnetic data, 6-47 Registration, 11-15 Regulatory Compliances, 2-1 Reject Hopper, 4-13 Reset Printer, 4-34 Resident Font, 11-15 Resin, 11-15 resin black (K) panel, 6-88, 6-89, 6-
RESTRICTED USE ONLY Undefined Area(s) option, 6-66, 6-91 Update, 11-19 UPS (Un-interruptible Power Supply), 11-19 USB (Universal Serial Bus), 11-20 USB Port, 2-6 Using Clean Printer Option, 6-7 Using the Image Color tab, 4-48 V Verify data encoded, 4-13 Vertical / Horizontal adjustment arrows, 6-34 Vertical / Horizontal Image Position settings, 4-50 Vertical adjustment, 6-35 Virtual Memory, 11-20 W Fargo Electronics, Inc.
