User's Manual

RESTRICTED USE ONLY Fargo Electronics, Inc.
Persona C30e Card Printer User Guide (Rev. 1.1)
4-19
Resolving a Ribbon Break Jam Error
All Troubleshooting procedures assume that only factory-authorized supplies are in use in
the Printer. (Note: Using the printer in direct sunlight may adversely affect the ribbon sensor
integrity.)
Step Procedure
1 Review the following information.
• Symptom: The Print Ribbon has become jammed or has broken in the
Printer.
• Printer Error State: The Ribbon Supply Encoder Sensor has
unexpectedly stop receiving information from the Ribbon Encoder
• Driver Monitor Error Display: Ribbon Break/Jam