Manual

p16
© Fast & Fluid Management, EuroAT
Troubleshooting
A - Introduction
Before calling your machine supplier or Service Department, please check whether you can solve the problem
yourself. If you cannot, then call the Service Department for advice. Have the model number and serial
number at hand (these can be found on the silver CE sticker at the service panel at the back of the m achine).
Use the Problem Solving chart below to judge whether you can solve a problem yourself or not. The tool
symbol ( ) means you cannot solve the problem yourself and the Service Department must be called. On no
occasion remove side panels yourself, this may only be done by trained service personnel. This c hart does not
include any of the malfunctions which are reported in an error message by the software. In the event of a
malfunction, these messages and possible solutions are displayed on the monitor.
Attention! MOVING PARTS CAN CAUSE INJURY. Always turn off power
before accessing moving parts.
B - Problem solving
Symptoom
Cause
Action
Nozzle leaks through the outlet
opening
Air bubble in pump
Prime the pump
Pump is defective
Replace pump
Canister connection leaks
around the suction point
Worn O-ring(s)
Replace O-ring(s)
Air is being fed together with
the paste
Air bubble in the pump
Prime the pump
Canister is empty
Refill canister
(New) software is not working
Program not correctly booted
Reboot computer & software
Software incorrectly installed
Reinstall software
No power from power unit
Not connected to power grid
Check power cables
Fuse blown
Remove plug from socket, replace
fuse
Colours are difficult to
reproduce
Mechanisms are dirty
Clean and oil
Quality fluctuations in paste supplied
Contact paste supplier
One or more pastes have thickened
Replace paste(s)
Poor monitor picture, or no
picture
Monitor is switched off
Switch monitor on
Loose cable(s)
Check cables
Picture set too dark
Adjust picture correctly
Monitor malfunctioning
Keyboard is not working
Loose cable(s)
Check cables
Windows Regional setting is incorrect
Check Windows software manual
Defective cable(s)
Keyboard is defective
Stirrer is not rotating
Top lid not closed properly
Close top lid
Timer setting incorrect
Use the software to set the
timer correctly
Loose cable
Check cable
Defective cable
Defective motor