Owner's manual

2 – Server Administration NET SatisFAXtion 8.6 Manual 148
2.12.1.6 HTTP Service
Edit the NETSatisFAXtion.XML file, and locate the <log_level> tag (it is under
NETSatisFAXtionConfig/HttpService). Change the content to either BRIEF,
VERBOSE or DEBUG.
Restart NET SatisFAXtion after making changes to the xml file.
Debug is written to the Logs\HttpService[date].log file.
2.12.1.7 SMTP
SMTP debug can help diagnose email transmission or mail server connectivity
issues.
[HKEY_LOCAL_MACHINE\Software\FaxBack\CASDrive]
“logging_level” = “3”
“log_com” = “1”
[HKEY_LOCAL_MACHINE\Software\FaxBack\SMTPPost]
“logging_level” = “3”
“log_com” = “1”
Restart the gateway after making changes to the registry.
Debug is written to the gateway\Logs\SMTPPOST_LOG.YYYYMMDD file, where
YYYYMMDD is the date.
2.12.1.8 POP3
POP3 debug can help diagnose email transmission or mail server connectivity
issues.
[HKEY_LOCAL_MACHINE\Software\FaxBack\CASDrive]
“logging_level” = “3”
“log_com” = “1”
[HKEY_LOCAL_MACHINE\Software\FaxBack\POP3Post]
“logging_level” = “3”
“log_com” = “1”
Restart the gateway after making changes to the registry.
Debug is written to the gateway\Logs\POP3POST_LOG.YYYYMMDD file, where
YYYYMMDD is the date.
2.12.1.9 Workflow
Edit the WorkflowServiceCfg.XML file, and locate the <Level> tag (it is under
config/logging). Change the content to either Brief, Verbose or Debug.
Also edit the workflow’s configuration file in NET
SatisFAXtion\PublishedWorkflows\[workflow name]\[workflow name]_cfg.xml.
Locate the <LogLevel> tag. Change the content to either Brief, Verbose or
Debug.
Restart NET SatisFAXtion after making changes to the xml files.
Debug is viewable using LogViewer.exe.
2.12.1.10 CAS20
CAS20 debug logs the lowest level, internal fax server activity. Only enable if
directed to by a FaxBack support engineer.