Upgrade Guide Manual

ManualsBrandsFaxBack ManualsSoftwareNET SatisFAXtion 8.7 (Including R3)

NET SatisFAXtion

™

8.7

Server Upgrade Guide

NET SatisFAXtion Carrier Edition

NET SatisFAXtion Enterprise Edition

NET SatisFAXtion Small Business Edition

8.7

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Contents

Small Business Edition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Enterprise Edition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Fax Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

1. Upgrading NET SatisFAXtion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

e NET SatisFAXtion 8.7 Installation Wizard . . . . . . . . . . . . . . . . . . . . 8

Summary of content (10 pages)

PAGE 1
NET SatisFAXtion™ 8.7 Server Upgrade Guide NET SatisFAXtion Carrier Edition NET SatisFAXtion Enterprise Edition NET SatisFAXtion Small Business Edition 8.7 Contents Small Business Edition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Enterprise Edition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Fax Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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NET SatisFAXtion 8.7 Upgrade Guide — Page 2 The main server upgrade for NET SatisFAXtion 8.7 is a straightforward process. Please visit our update center at http://www. faxback.com/support/downloads.aspx to download the correct version. For NET SatisFAXtion 8.6 & 8.5 Users: Please use the 8.7 Full Download available at the update center. For NET SatisFAXtion 8.1 Users and earlier: There is no longer an available upgrade path from 8.1 or earlier.
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NET SatisFAXtion 8.7 Upgrade Guide — Page 3 Fax Hardware VoIP Media Gateways: AudioCodes MediaPack series: MP114, MP118 AudioCodes TrunkPack 260 AudioCodes Mediant series: 800, 1000, 2000, 3000 SIP & T.38 capable VoIP service. Other SIP & T.38 capable VoIP devices. Dialogic Brooktrout: TR114 or TR1034 series PCI and PCI Express cards. TruFax 100 or TruFax 200. Dialogic Eicon: Diva Server E1/T1/PRI PCI and PCI Express cards Mainpine: RockForce IQ Express series.
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NET SatisFAXtion 8.7 Upgrade Guide — Page 4 1. Upgrading NET SatisFAXtion CD ROM: Insert the CD into the server’s drive. Autorun should launch the NET SatisFAXtion setup program. If it does not, run Setup.exe on the CD. Full Version Download: Run the downloaded file. It will prompt for a directory, to which it will then extract the installer. The contents of this “CD Image” directory will be identical to the CD ROM. If you wish, you may burn the contents of the folder to a CD, and install from there.
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NET SatisFAXtion 8.7 Upgrade Guide — Page 5 Setup will display the NET SatisFAXtion License Agreement. Please review it, then click “I accept the license agreement.” Click Next.
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NET SatisFAXtion 8.7 Upgrade Guide — Page 6 Setup will give you the option of backing up your program and data files, and/or doing a clean install. It is recommended that you allow Setup to backup your NET SatisFAXtion install. However, depending on the size of your queues, this might be a very long operation. The backup files will be stored in C:\Program Files\NET SatisFAXtion\Backup (default). There is also a Backup and Restore program that can easily backup or restore these files at a later date.
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NET SatisFAXtion 8.7 Upgrade Guide — Page 7 Setup will then allow you to enable the monitoring service. Monitoring allows the NET SatisFAXtion server to notify an email address of server loads or unloads. This is an option, you may uncheck “Enable Monitoring” to disable it. If you would like to use monitoring, enter a mail server and an email address.
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NET SatisFAXtion 8.7 Upgrade Guide — Page 8 The NET SatisFAXtion 8.7 Installation Wizard Click Next. Setup will ask for the Administrator’s full name and organization. This is only used for the setup program. It will also allow you to install NET SatisFAXtion for only the current user. This is not recommended as it will prevent the server administration programs from functioning correctly for any user but the one currently running the install process. Click Next.
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NET SatisFAXtion 8.7 Upgrade Guide — Page 9 Setup will now install the NET SatisFAXtion files. Setup will now create the NET SatisFAXtion service. The service must be configured to log on as a Windows user account. Setup will now ask for the Windows user name, password, and domain to use for the service. The account used must have local Administrator permissions and a password. The window will default to your current user name and domain. It is recommended that you use a local Administrator account.
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NET SatisFAXtion 8.7 Upgrade Guide — Page 10 You will now see a splash screen as the NET SatisFAXtion service loads. For additional documentation on configuring and managing your NET SatisFAXtion server, please refer to the Administration guide. It can be accessed from the LaunchPad.