– VoIP Fax Receiver for Microsoft Exchange UM VoIP Fax Receiver for Microsof t Exchange 2010 UM 1
– Installation VoIP Fax Receiver for Microsoft Exchange UM Installation Software Requirements Please ensure the following software is installed prior to the installation of the VoIP Fax Receiver. Operating System: 32-bit or 64-bit Microsoft Windows operating system.
– Installation VoIP Fax Receiver for Microsoft Exchange UM If the installation detects other software using the standard SIP port 5060, you are given an opportunity to change the port that the VoIP Fax Receiver will listen on for fax calls. If the port is available, you will not see this screen. Choose an unused port, such as 5062. Make a note of the alternate port choice; you will need it to correctly configure the Exchange 2010 UM dial plan policy. Next, SMTP parameters must be configured.
– Installation VoIP Fax Receiver for Microsoft Exchange UM If Exchange requires authentication to send mail, it is configured here. Enter a user name and password of the account to authenticate with. User Name: Exchange typically requires a fully qualified domain user name, such as “user@example.com”. Password: The user's password. Sender Information This information is used to set the sender name on fax delivery emails. If SMTP authentication is used, above, the email address used here is the same.
– Installation VoIP Fax Receiver for Microsoft Exchange UM Correct the problem and try again. Configuring Exchange 2010 UM In order to receive faxes, all that is required is to modify the UM Mailbox Policy or Policies to allow inbound faxes, and to set the Partner Fax Server URI. To find the UM Mailbox Policies within the Exchange Management Console, navigate to Organization Configuration > Unified Messaging, then the UM Mailbox Policies tab.
– Installation VoIP Fax Receiver for Microsoft Exchange UM You will need to replace “fax.example.com” with the name or IP address of the machine on which the VoIP Fax Receiver is installed. If you used an alternate SIP port, replace 5060 with that port number.
– Changing Configuration VoIP Fax Receiver for Microsoft Exchange UM Changing Configuration After installation, if any changes need to be made, they can be made from Start > VoIP Fax Receiver for Microsoft Exchange > VoIP Fax Receiver Configuration. Go to File > Properties.
– Logs and Troubleshooting VoIP Fax Receiver for Microsoft Exchange UM Logs and Troubleshooting The VoIP Fax Receiver Configuration program shows the status of the service as well as logs of recent calls. Run it from the Start menu under VoIP Fax Receiver for Microsoft Exchange > VoIP Fax Receiver Configuration.