How-To Guide

Chapter "Troubleshooting"
38
evation |
OVERVIEW TABLE "TROUBLESHOOTING"
Problem possible Reason / Solution
The upper LED on
the remote lights up/
flashes yellow.
There may be a bad connection between the speed
sensor and the bottom bracket.
► Check the position of the spoke magnet.
If you cannot find a fault, contact a Fazua
Servicepartner.
The white LEDs on the
remote flash.
Software update
► After a new firmware update, the remote is
updated automatically. In this case, please wait
and do not switch off the remote until the LEDs
stop flashing.
The remote cannot be
switched on.
The battery is flat or has switched off due to a longer
rest period (standstill).
► Try turning on the battery using the on/off button.
► Charge the battery if necessary.
The interface between the battery and the drivepack
may be dirty.
► Clean the interface between the battery and the
drivepack.
The battery cannot
be inserted into the
drivepack. It does not
lock into the battery
compartment.
The interface between the battery and the drivepack
may be dirty.
► Clean the interface between the battery and the
drivepack.
The pedal support
suddenly fails during
the ride
BMS protection function
► Turn off the battery by pressing the on/off button
for 3 seconds and then turn it on again.