Warranty

FEATHER RIVER DOOR COMPANY
By Trinity Glass International, Inc.
Five Year Limited Warranty for Interior Doors
Warranty Coverage
Feather River Door Company’s interior door slabs by Trinity Glass International, Inc. (hereinafter Trinity) are covered under this
five year limited warranty (one year on door frames), to be free from defects in material and workmanship that would render the
product unfit for its designed use, subject to the conditions and restrictions contained herein. This warranty extends only to the
original owner (Customer) of the door, installed in the interior of an owner occupied residential dwelling within the continental U.S.,
and is non-transferable.
Exclusive Remedies
Upon receipt of a valid claim, Trinity shall have the option to either repair the product or provide a replacement product of like kind
and design. In any event, no remedy shall exceed the Customer’s purchase price of the door. If the product is repaired or replaced,
the limited warranty on the replacement product will last only for the remaining balance of the original product’s warranty period.
Trinity’s liability under this warranty is limited to either repair or replacement and Trinity in no event will be responsible for shipping,
labor, removal of original product, installation of product, expenses, or other charges, costs or claims incurred by Customer.
Exclusions from Coverage
The following exceptions are not covered under this limited warranty: 1) glass breakage 2) damages arising from shipment or
transportation, 3) defects and damages due to improper handling, installation, cleaning, maintenance, normal wear and tear, wood
shrinkage, finishing, misuse, abuse, or circumstances beyond the control of Trinity, 4) product installed as an exterior door, 5) damage
caused by not complying with Trinity’s recommended installation and/or finishing instructions within 30 days of purchase, 6) labor,
shipping, or other incidental charges incurred or claimed by Customer, 7) bow or nonalignment in the frame or jamb in which the
door is hung (if not hung by Trinity), 8) warp for any 3’6” wide by 7’ high, or smaller door, shall not exceed ¼ inch in the plane of the
door itself (door wider and/or higher are not warranted against warp, 9) natural variations in the color or texture of the door, 10) doors
whose basic structure has been altered and 11) natural aging of caming.
Disclaimer of Warranty
Trinity makes no other warranty, including a warranty of merchantability or fitness for a particular purpose, with respect to the product
or replacement except to the extent provided herein. Invalidation of any one or more of the provisions of this limited warranty shall in
no way affect any of the provisions in this limited warranty which remain in full force and effect. Any and all legal actions for any and
every breach of this warranty shall be instituted and maintained in any court of competent jurisdiction in the County of Pierce, State of
Washington. Trinity reserves the right to modify the terms and conditions of this warranty without prior notice.
Warranty Claim Procedures:
In the event of a defect covered under this warranty, Customer shall comply with the following claim procedures:
1. Written warranty claim must be presented to Trinity postmarked prior to the expiration of the five-year warranty period.
2. Customer must provide, in the written claim to Trinity, the following information:
a. Nature or adequate description of defect(s).
b. Identification of product included size, design, type, and product number (if available).
c. Date of customer purchase.
3. Upon Trinity’s request, Customer must permit Trinity (or its representative) to inspect the claimed defective door.
Trinity makes no other warranty, including a warranty of merchantability or fitness for a particular purpose, with respect to the product
or replacement except to the extent provided herein. Invalidation of any one or more of the provisions of this limited warranty shall in
no way affect any of the provisions in this limited warranty which remain in full force and effect. Any and all legal actions for any and
every breach of this warranty shall be instituted and maintained in any court of competent jurisdiction in the County of Pierce, State
of Washington. Trinity reserves the right to modify the terms and conditions of this warranty without prior notice. Please direct all
questions about this warranty: 800-375-8120.
Trinity Glass International, Inc.
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33615 1st Way South
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Federal Way, WA 98003
Revised 3/1/2012