Warranty

Fellowes Limited Warranty and Connected Equipment Warranty
One-Year Limited Warranty
Fellowes, Inc. (the “Company”) warrants this product to be free from
defects in material and workmanship for one year. If such a defect
appears during the warranty period, the Company will (at its sole option)
either repair or replace the defective product with no charge for service or
parts, provided that the unit is delivered at the customer’s expense to the
address listed below.
Some models are equipped with a surge condition LED. When the LED
fails to light, the product has performed its duty by protecting your
connected equipment from transient voltage surge(s) or spike(s) and a new
surge protector must be purchased. It is not considered a defect (and does
not give rise to a right to replacement) when the surge protector naturally
ceases to perform as a result of blocking surges or spikes.
Five-Year Connected Equipment Warranty
This policy is valid only in the United States and Canada. This Connected
Equipment Protection Policy is not a warranty and is subject to all of the
limitations and exclusions contained herein. Some models do not include
this Connected Equipment Protection Policy. Please refer to the product
packaging to determine the applicable level of protection. This policy
does not provide protection against data loss. Fellowes will repair or
replace (or pay the fair market value of), at its option, connected equip-
ment that is damaged by a transient voltage surge or spike (an “Event”)
while connected to a Fellowes Surge Protector in a manner consistent with
the installation instructions. Fellowes’ liability hereunder shall be limited
to the fair market value of the damaged equipment or the original
purchase price of the equipment, whichever is less, up to the applicable
level of protection. The fair market value of the equipment shall be the
value of the equipment published at www.orionbluebook.com or specified
in the most recent edition of the Orion Blue Book by Orion Research
Corporation, Roger Rohrs Publisher at the time of the claim. Notwithstand-
ing anything herein to the contrary, this protection policy shall be second-
ary to any homeowners’ insurance, renters’ insurance, manufacturers’
warranties or extended warranties on the connected equipment or other
coverage on the connected equipment, and only following rejection of
any claim under such policy will Fellowes entertain a claim under this
protection policy. You will be required to provide Fellowes with any
necessary insurance information and agree not to seek duplicate
coverage from Fellowes. Whenever claims are paid, Fellowes reserves
the right to be subrogated under any existing insurance policies the
claimant may have. Fellowes reserves the right to review the damaged
Surge Protector, the damaged connected equipment, and the site where
the damage occurred. All costs of shipping the Surge Protector and the
damaged connected equipment to Fellowes for inspection shall be borne
solely by the purchaser. Fellowes reserves the right to negotiate the cost
and facility at which any repairs will take place. If Fellowes determines,
in its sole discretion, that it is impractical to ship the damaged equipment
to Fellowes, Fellowes may designate an equipment repair facility to
inspect and estimate the cost to repair such equipment. The cost, if any, of
shipping the equipment to and from such repair facility and of such
estimate shall be borne solely by the purchaser. Damaged connected
equipment must remain available for inspection until the claim is finalized.
The Connected Equipment Protection Policy shall become null and void
upon the occurrence of any of the following:
1. The Event occurred more than five years after the date of purchase
by the original purchaser.
2. The claim for damaged connected equipment is not made within 15
days of the Event.
3. The Surge Protector or damaged connected equipment is not
provided to Fellowes upon request.
4. Fellowes determines that the equipment was not damaged by an
Event or that no Event took place.
5. Fellowes determines that the Surge Protector was not properly
installed, was tampered with, or was altered in any way.
6. The Surge Protector was overloaded; “daisy chained” together with
other power strips or surge protectors, a UPS, grounding adapters,
extension cords or similar equipment; and/or it was not plugged
directly into a properly grounded circuit with the current and
voltage specified on the Product.
7. Connected equipment was not used under normal operating
conditions or in accordance with its specifications.
8. Fellowes determines that the damage to connected equipment was
caused by sustained low voltage conditions
(e.g. brownouts or sags).
9. Damage is sustained to TVs or VCRs where such equipment is not
properly connected to the coaxial cable protection or to phones,
faxes and to modems, where such equipment is not connected to
the phone/fax/modem protection.
10. The purchaser has previously collected damages to connected
equipment based on a failure of the same Surge Protector.
To Make a Connected Equipment Claim, you must:
1. Contact Fellowes Customer Service within 15 days of the Event at
1-800-945-4545 or [e-mail].
2. Provide the following information and documentation (a) the
Fellowes part number and date code, (b) list of all equipment
connected to the surge protector, (c) list of the equipment damaged
during the Event, (d) the date of the Event, (e) copy of receipt for
Surge Protector.
3. Send the Fellowes Surge Protector and your damaged equipment
as instructed by the Fellowes’ Customer Service Representative.
These warranties apply only to the initial retail purchaser and do not
extend to assignees, transfereees or subrogess. These warranties do not
cover loss resulting from misuse, failure to follow instructions on installa-
tion and use, neglect, use on a current or voltage other than specified on
the product, use of parts not sold by Fellowes, or modification of the
product.
THE DURATION OF ANY IMPLIED WARRANTIES, INCLUDING BUT NOT
LIMITED TO ANY IMPLIED WARRANTIES OF SATISFACTORY QUALITY
OR FITNESS FOR A PARTICULAR PURPOSE, IS EXPRESSLY LIMITED TO
THE DURATION OF THIS LIMITED WARRANTY.UNLESS REQUIRED BY
APPLICABLE LAW, THE CUSTOMER’S EXCLUSIVE REMEDY FOR BREACH
OF THIS WARRANTY OR ANY IMPLIED WARRANTY OR OF ANY
OTHER OBLIGATION ARISING BY OPERATION OF LAW OR OTHER-
WISE SHALL BE LIMITED AS SPECIFIED HEREIN TO REPAIR, REPLACE-
MENT OR A REFUND OF THE PURCHASE PRICE, AT THE COMPANY’S
SOLE OPTION.
UNDER NO CIRCUMSTANCES WILL THE COMPANY, ITS AFFILIATES,
SUBSIDIARIES, RELATED ENTITIES OR THEIR RESPECTIVE OFFICERS,
DIRECTORS OR EMPLOYEES OR THOSE PERSONS FOR WHOM THEY
ARE BY LAW RESPONSIBLE, BE LIABLE FOR CONSEQUENTIAL OR
INCIDENTAL DAMAGES SUSTAINED IN CONNECTION WITH THE
PRODUCT. THE COMPANY AND THESE OTHER PARTIES DO NOT
ASSUME OR AUTHORIZE ANY REPRESENTATIVE OR OTHER PERSON
TO ASSUME FOR ANY OF THEM ANY OBLIGATION OR LIABILITY
OTHER THAN AS IS EXPRESSLY SET FORTH HEREIN.
The duration, terms and conditions of this warranty are valid worldwide,
except where different limitations, restrictions or conditions may be
required by local law.
SURGE PROTECTORS