Coffeemaker User Manual

14
Troubleshooting
Brewing Problem Possible Cause Solution
Brew switch will not start brew cycle (no water
is dispensed)
and brew light does not
come on,
even when switch is pressed in.
No power to the brewer
(Brewer lights are not illuminated)
-Make sure power switch is on
-Check power connection. (plug or hard wire
connection)
-Check the wall circuit breaker / reset
-Reset the circuit breaker, located on the back of the
brewer. Press and release the white button.
Bad brew switch -Replace switch.
and brew light does not stay on.
(Light is on only while switch is
pressed in.)
Bad timer or stop switch. (The
stop switch provides voltage to
the timer.)
-Check for voltage reaching the timer. If voltage is
present, replace timer. If not, replace stop switch.
Brew switch will not start brew cycle (no water
is dispensed)
and brew light does
come on.
No water reaching the brewer.
Verify by dispensing water from
hot water faucet for several
seconds. Water should flow
freely and steadily.
-Make sure the shut off valve is open.
-Check water line for kinks; replace line if necessary
-Check to see if filter is clogged by changing it.
Bad dispense valve. (Brewer may
buzz when in brew cycle)
-Replace the dispense valve
Short brew levels EVERY BREW
Water filter clogged (See details in next section)
Dispense valve clogged -Clean and/or replace the dispense valve.
(One or both sides are affected and levels are
Timer/s are set too low -Advance timers to proper level.
consistent)
Incoming Voltage is too low for
timers to function at proper time
sequences
-Reset wall circuit breaker as one side may drop out &
not flag the breaker.
-Call an electrician to find loose connections in the
building
Short brew levels SOME BREWS
Water filter clogged.
(problem is worse during
simultaneous brews)
-Replace water filter
(One or Both sides are affected and levels are
erratic)
Weak dispense valve
(may buzz during cycle)
-Replace dispense valve.
Water pressure or flow rate is too
low or fluctuates too much to
support a full brew.
(problem is worse during
simultaneous brews)
-Make sure brewer has a dedicated water line
-Ensure that the shut off valve is open all the way
(Never use needle saddle valves)
-Increase the diameter of the water line to the brewer
and or find stable source.
Brew time required to fill dispensers is not
the same for both sides
Brewer is not level -With an accurate level, level the brewer front to back
and left to right by adjusting the feet.
High brew levels EVERY BREW
(overfills but eventually does stop)
Timer/s are set too high -Adjust timers down to appropriate level
SOME BREWS
Dispenser not empty -Empty the dispenser and try again
Brew basket or filter overflows
-Call FETCO Service Dept. to discuss.
[phone]
Weak Coffee
Improper dose -Measure and confirm correct dose
Too many filter papers -Make sure only one paper is used
Low brew temperature
(Temperature inside the hot
water tank should be set to 205°
F.)
-Adjust thermostat so the water stream measured at
the bottom of the brew basket, 1/3 of the way
through the brew cycle, equals 195 degrees + or - 5
degrees
Grounds not saturated
Half batch used incorrectly -Use smaller brew basket
-Discourage half batch use
Water Softener in use -Move brewer water feed to a non-softened source.
Degassing - extremely fresh
coffee
-Call FETCO Service Dept. to discuss.
[phone]
Spray head / brew basket drips - MAJOR or
MINOR
one side only
Dispense valve not sealing
properly.
-Clean, rebuild, or replace dispense valve.
Spray head / brew basket drips - MAJOR or
MINOR
double brewers - right side only
Fill valve not sealing
(Will drip even with power off.)
-See next section - “Brewer won’t stop brewing”, “Bad
or stuck fill valve”.