Operation Manual

facilities, factory-trained technicians, special tools, and
the latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer service manager first. Most matters can be re-
solved with this process.
• If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
•
If an authorized dealer is unable to resolve the concern,
you may contact the manufacturer’s customer center.
Any communication to the manufacturer’s customer cen-
ter should include the following information:
• Owner’s name and address
• Owner’s telephone number (home and office)
• Authorized dealer name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage
FIAT Customer Center
P.O. Box 21–8004 Auburn Hills, MI 48321–8004
Phone: [phone]
FIAT Canada Customer Center
P.O. Box 1621 Windsor, Ontario N9A 4H6
Phone: [phone] (English) Phone: [phone]
(French)
In Mexico Contact
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 5081-7568
Outside Mexico City: 1-800-505-1300
416 IF YOU NEED CONSUMER ASSISTANCE