Warranty

20-Year Limited Warranty
FIBEROCK
®
AQUA-TOUGH
™
Interior Panels
What is Covered? This limited warranty applies to dealers who sell F
IBEROCK
®
Brand A
QUA-TOUGH
™
Interior Panels or Tile Backerboard
(the “Product”), contractors who install the Product, the original purchaser, and any subsequent purchaser
(“Owner”) within the warranty period.
United States Gypsum Company (“USG”) warrants that when stored, handled, and installed in accordance with
USG’s current written installation instructions, the Product will be free of manufacturing defects for a period of
20 years from the date of installation. In addition, USG warrants that during construction the Product can be
left attached to the studs but uncovered with tile or other wall treatment for a period of six months from date of
installation; provided, however, that the Product must be finished with the appropriate covering material before
the area is placed in service.
How Long Does Coverage Last? The warranty runs for twenty (20) years from the date of installation.
What is Not Covered? – Acts of God or man-made disasters including, but not limited to, leaking or broken plumbing, fire, flood, earthquake,
standing water during or after construction; improper storage, handling, or installation of the Product. Proper
installation instructions are updated from time to time. Refer to USG publication F134. For ceramic tile applica-
tions, see the “Handbook for Ceramic Tile Installation” published by the Tile Council of America.
– Fastener pops (nail heads or staple crowns).
– Deficiencies in the structural assembly including, but not limited to, excessive movement of the framing members.
– Defects, incompatibility or failures of other manufacturers’ products, including fasteners, patching compound,
adhesives, and wall coverings.
– Construction traffic abuse.
– Failure of the owner to maintain the building with reasonable care.
– Mold or mold-related damage of any kind.
What will USG do? In the event of any defect covered by this warranty, USG will supply replacement Product, covering tile materials
and reasonable labor costs to remove and replace defective Product.
How Do I Get Service? a. Any person seeking remedies under this warranty must notify USG in writing, or by e-mail, as soon as practicable
and in any event within 30 days after discovering a possible defect of the Product, and before beginning any per-
manent repair. This notice should describe the possible defect and include the date the Product was installed.
Photographs or videotape of the damaged area should also be submitted.
b. The Owner must allow USG’s agent to enter the property and building in which the Product is installed to inspect
the Product.The original invoice for the Product and installation may be required for settlement in order to establish
that the defect has occurred during the warranty period. For further information contact:
United States Gypsum Company
Department 143-008
125 South Franklin Street
Chicago, Illinois 60606
For additional copies of the applicable product literature, please call us at 800 USG.4YOU, or write to us at the
above address.
Effective Date:
September 1, 2005