User Guide

WORKING WITH CONTRACTORS
1. COMMUNICATION IS KEY.
Go over any issues as they come
up to avoid compounding problems.
Be clear about your expectations to
eliminate miscommunication.
2. TRACK ALL CHANGES IN WRITING.
Sign off on any changes that will increase
costs and make notes of changes as
they happen.
3. BE A GOOD CUSTOMER.
Make timely decisions and ensure
payments are on time. Be friendly
and accommodating to the
workers. Offer refreshments and
designate a restroom for their use.
You’ve chosen a contractor. Here’s how to ensure a positive working relationship:
BUILDING A RELATIONSHIP