Warranty

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STAIN & FADE WARRANTY

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PLEASE READ THIS WARRANTY CAREFULLY BEFORE PURCHASING, USING OR INSTALLING YOUR FIBERON PRODUCT. THIS WARRANTY IS

A BASIS OF THE BARGAIN AND PURCHASE OF THE FIBERON PRODUCT AND SETS FORTH THE ENTIRE WARRANTY AND RESPONSIBILITY OF

FIBERON. PURCHASE AND USE OF THE FIBERON PRODUCT CONSTITUTES ACCEPTANCE OF AND AGREEMENT TO THESE TERMS. SECTION

5 CONTAINS A BINDING ARBITRATION CLAUSE AND CLASS ACTION WAIVER THAT AFFECTS YOUR RIGHTS ABOUT HOW TO RESOLVE ANY

DISPUTE WITH FIBERON.

1. WARRANTY COVERAGE.

Fiber Composites LLC, individually and doing business as Fiberon (“Fiberon”) warrants the stain and fade resistance of Fiberon Decking products when

properly installed and used as decking in residential applications. This warranty applies only to Fiberon decking products listed below and manufactured by

Fiberon and is extended to the original homeowner (Purchaser), as long as they own the residence upon which the decking materials are installed.

25-Year Coverage: Fiberon

Horizon

Decking, Fiberon® ProTect Advantage

Decking, Fiberon

ProTect

Decking, Fiberon

Sanctuary

Decking,

Fiberon

Good Life

™

Decking

20-year Coverage: Veranda

ArmorGuard

Decking and Railing, Fiberon

Xtreme Decking, Fiberon

Xtreme Wide Decking

Stain Resistance: Fiberon warrants that the Fiberon Products named above are and will be from the date of residential consumer purchase for the term

coverage stated above, resistant to permanent staining resulting from spills of food and beverage items that would typically be present on a residential

deck, provided that the Fiberon Products were installed , cared for and maintained in accordance with the Fiberon written instructions, the Fiberon Care and

Maintenance Instructions found on www.berondecking.com and the conditions stated above .

Fade Resistance: Fiberon warrants that the Fiberon Products are and will be, from the date of residential consumer purchase for the term coverage stated

above, resistant to color change from light and weathering exposure as measured by color change in excess of 5 Delta E (Hunter) units provided that

the Fiberon products were installed, cared for and maintained in accordance with the Fiberon written instructions and the Fiberon Care and Maintenance

instructions found on www.berondecking.com and the conditions stated below.

Exclusions from/Voiding Stain and Fade Warranty Coverage: Fiberon does not warrant its Fiberon Products to be stain or fade proof. When installed,

cared for and maintained properly in the residential exterior deck environment, Fiberon Decking products provide stain and fade resistance. However, no

material is stain or fade proof, especially but not only when stains result from spilled or otherwise substances that are not properly cleaned or when the

materials are exposed to years of UV exposure and the elements.

Without limitation on any other provision of this Limited Warranty, Fiberon does not warrant for stain resistance resulting from spilled or otherwise applied

substances that are not properly cleaned with soap and water or mild household cleaners immediately.

All warranties are void and excluded in their entirety in any of the following events:

• Failure to install, care for and maintain the Fiberon Products in accordance with the Fiberon written instructions, and the Fiberon Care and Maintenance

instructions found on www.berondecking.com and the conditions stated below voids all warranties in their entirety.

• Use of abrasive compounds of acidic or basic pH, strong solvents, oil based paints or stains, metallic rust, concrete or masonry products, air or water

borne minerals and other abnormal residential deck use items will damage the Fiberon Products and voids all warranties in their entirety.

• Direct or indirect contact with the Fiberon Products of extreme heat sources (over 250 degrees) voids all warranties in their entirety.

• Damaging, gouging, scraping or puncturing the surface of the Fiberon Products voids all warranties in their entirety.

• Paint or applying other coating materials to Fiberon Products voids all warranties in their entirely.

Compliance with the Fiberon Care and Maintenance Instructions is required and a condition precedent to any warranty or warranty claim. Without limitation

on any other provision of this Limited Warranty to qualify for coverage, you must have tried cleaning the affected area of your deck using the instructions

indicated within this document and within the Care and Maintenance Instructions provided online at www.berondecking.com. If the affected area still

remains unsatisfactory after you have tried these cleaning procedures, then you must have the affected area of your deck professionally cleaned at your

expense. If the affected area remains unsatisfactory after the professional cleaning, you must contact Fiberon Consumer and Technical Support (800-573-

8841) and provide proof of the professional cleaning within 30 days of the professional cleaning.

2. WARRANTY CLAIM PROCEDURE

a. To make a warranty claim, the Purchaser must send a copy of this warranty document, copy of original proof of purchase, and photos of the issue to

the address below. Such proof of purchase must be from an authorized Fiberon Product dealer and must show (1) the date of the purchase and (2) that

sufcient Fiberon Product has been purchased to cover the number of lineal feet claimed to be damaged. All warranty claims must be received by Fiberon

within the Warranty Period and in no event later than thirty (30) days after any discovery of a possible nonconforming nature of or other failure of the Fiberon

Product or Fiberon branded fastener.

b. Claims and Notices must be sent to:

Fiberon

Consumer and Technical Support Department

181 Random Dr.

New London, NC 28127

Phone 844-226-3958 | Fax 704-463-1750 | email info@berondecking.com

Summary of content (6 pages)

PAGE 1
STAIN & FADE WARRANTY PLEASE READ THIS WARRANTY CAREFULLY BEFORE PURCHASING, USING OR INSTALLING YOUR FIBERON PRODUCT. THIS WARRANTY IS A BASIS OF THE BARGAIN AND PURCHASE OF THE FIBERON PRODUCT AND SETS FORTH THE ENTIRE WARRANTY AND RESPONSIBILITY OF FIBERON. PURCHASE AND USE OF THE FIBERON PRODUCT CONSTITUTES ACCEPTANCE OF AND AGREEMENT TO THESE TERMS. SECTION 5 CONTAINS A BINDING ARBITRATION CLAUSE AND CLASS ACTION WAIVER THAT AFFECTS YOUR RIGHTS ABOUT HOW TO RESOLVE ANY DISPUTE WITH FIBERON. 1.
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STAIN & FADE WARRANTY c. Upon discovering a possible defect of the Fiberon Product, Purchaser must make temporary repairs or cordon off the area at the Purchaser’s expense to protect all property and persons that could be affected. If needed, the Purchaser must allow Fiberon to enter the property into which the Fiberon Product is installed to inspect the nonconforming product. Fiberon must have made a determination on the warranty claim before any permanent repairs or removal of materials may be undertaken.
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STAIN & FADE WARRANTY and contact information of the party giving it, the facts giving rise to the dispute, and the relief requested. You must send any Notice of Dispute by U.S. Mail to Fiberon, Consumer and Technical Support Department, 181 Random Dr. New London, NC 28127. You will attempt to resolve any dispute with Fiberon through informal negotiation within 60 days from the date the Notice of Dispute is sent. After 60 days, you may commence arbitration. 4.2. Small Claims Court.
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GARANTÍA CONTRA MANCHAS Y DECOLORACIÓN LEA ESTA GARANTÍA CON ATENCIÓN ANTES DE COMPRAR, USAR O INSTALAR SU PRODUCTO FIBERON. ESTA GARANTÍA FORMA PARTE DE LA BASE DEL TRATO Y LA COMPRA DEL PRODUCTO FIBERON Y ESTABLECE LA GARANTÍA COMPLETA Y RESPONSABILIDAD DE FIBERON. LA COMPRA Y EL USO DEL PRODUCTO FIBERON CONSTITUYE LA ACEPTACIÓN Y EL ACUERDO DE ESTOS TÉRMINOS Y CONDICIONES.
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GARANTÍA CONTRA MANCHAS Y DECOLORACIÓN b. Las reclamaciones y notificaciones deben dirigirse a: Fiberon Consumer and Technical Support Department (Departamento de apoyo al consumidor y técnico) 181 Random Dr. New London, NC 28127 Teléfono 844-226-3958 | Fax 704-463-1750 | email info@fiberondecking.com c.
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GARANTÍA CONTRA MANCHAS Y DECOLORACIÓN Fiberon de instalación, mantenimiento y de uso, y todas las leyes, códigos y reglamentos aplicables; (ii) mal uso del producto, ya sea previsible o imprevisible; (iii) incapacidad de mantenerlo o repararlo a tiempo de manera adecuada; (iv) incapacidad de notificar oportunamente a Fiberon sobre cualquier falla o defecto del producto Fiberon; o (v) uso de sujetadores que no sean los sujetadores de marca Fiberon o sujetadores ocultos aprobados listados en www.