Warranty Guide

Fiberon Residential Limited Warranty
FIB-0291-LIT Rev A 0814
Page 2 of 4
Fencing: Fiberon® Wood Shades® Fencing Posts, Fiberon® Fencing Posts, Veranda® Composite
Fencing Posts
b. Fiberon written instructions are available from your Fiberon dealer or your contractor or from Fiberon at
www.fiberondecking.com or by writing to Fiberon at the address stated below.
c. In the event of a failure of the Fiberon Product or Fiberon Fastener within the applicable Warranty Period as warranted above,
when properly installed, used and maintained as described above, Fiberon will replace the nonconforming item as set forth in
Section 2 below.
d. The limited warranty set forth in this Limited Warranty is the only warranty (whether written or oral, express or implied) Fiberon
makes for your Fiberon Product or Fiberon Fasteners; it is subject to all terms and conditions stated herein and no one
(including but not limited to a Fiberon dealer, installer, reseller, agent or employee) is authorized to modify, expand or add to
this limited warranty. Fiberon makes no other representation, guarantee or warranty. No one is authorized to make any
representation, guarantee or warranty on Fiberon’s behalf, and Fiberon shall not be bound by or liable for, any representation,
guarantee, warranty, or condition with regard to any Fiberon Product or Fiberon Fastener other than as expressly stated in this
Limited Warranty. THIS LIMITED WARRANTY COMPRISES FIBERON’S SOLE AND ENTIRE WARRANTY AND
OBLIGATION IN CONNECTION WITH FIBERON PRODUCTS OR FIBERON FASTENERS. ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, QUALITY, CONDITION, SUITABILITY, OR PERFORMANCE, ARE EXPRESSLY EXCLUDED
AND DISCLAIMED. ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, NOT EFFECTIVELY DISCLAIMED ARE LIMITED TO THE APPLICABLE STATUTE OF LIMITATIONS BUT IN
NO EVENT WILL EXTEND BEYOND THE APPLICABLE WARRANTY PERIOD. FIBERON EXCLUDES AND WILL NOT PAY
FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. IN NO EVENT, REGARDLESS OF THE BASIS OF ANY CLAIM OR
LIABILITY, SHALL FIBERON BE LIABLE FOR ANY DAMAGES, OF ANY NATURE OR DESCRIPTION WHATSOEVER,
EXCEEDING THE ACTUAL PURCHASE PRICE, AND ANY LIABILITY SHALL BE LIMITED TO, THE ACTUAL PURCHASE
PRICE OF THE DEFECTIVE PRODUCT AS ADJUSTED ON THE BASIS OF THE PRORATED WARRANTY SCHEDULE
PROVIDED HEREIN.
2. WARRANTY CLAIM PROCEDURE
a. To make a warranty claim, the Purchaser must send a copy of this warranty document, copy of original proof of purchase, and
photos of the defective or nonconforming Fiberon Product or Fiberon Fasteners, to the address below. Such proof of purchase
must be from an authorized Fiberon Product dealer and must show (1) the date of the purchase and (2) that sufficient Fiberon
Product has been purchased to cover the number of lineal feet claimed to be damaged. All warranty claims must be received
by Fiberon within the Warranty Period and in no event later than thirty (30) days after any discovery of a possible
nonconforming nature of or other failure of the Fiberon Product or Fiberon Fastener.
b. Claims and Notices must be sent to:
Fiberon
Consumer and Technical Support Department
181 Random Dr.
New London, NC 28127
Phone [phone] | Fax [phone] | email [e-mail]
c. Upon discovering a possible defect of the Fiberon Product or Fiberon Fastener, Purchaser must make temporary repairs or
cordon off the area at the Purchaser’s expense to protect all property and persons that could be affected. If needed, the
Purchaser must allow Fiberon to enter the property into which the Fiberon Product or Fiberon Fastener is installed to inspect
the nonconforming product. Fiberon must have made a determination on the warranty claim before any permanent repairs or
removal of materials may be undertaken. No products shall be returned to Fiberon unless directed and authorized by Fiberon
in writing to do so. Any removal or disposal of defective products shall be at Purchaser’s expense.
3. GENERAL CONDITIONS, EXCLUSIONS AND LIMITATIONS
a. Purchaser’s Sole Remedy.
Purchaser’s sole remedy, and Fiberon’s sole liability, for any claim whatsoever relating to the Fiberon Product or Fiberon
Fastener, including without limitation any claims arising out of the marketing, purchase, installation, use, storage, possession
or maintenance of Fiberon Products (whether such claim arises in contract, warranty, tort, gross negligence, negligence, strict
liability, statutes or regulations, or otherwise) or any claims that the Fiberon Products or Fiberon Fasteners failed to perform as
warranted above, is and shall be the replacement of the defective Fiberon Product or Fiberon Fastener with new Fiberon
Product or Fiberon Fastener, as the case may be, in an amount equal to the volume (linear feet) of defective material as listed
on the Prorated Warranty Schedule contained herein or the number of defective Fiberon Fasteners. Replacement Fiberon
material will be as close in color, design and quality to the original installation as reasonably possible, in Fiberon’s discretion