User Guide Model：AXIUM DX8000 WWW.ingenico.
Contents 1. Introduction ..................................................................................................................... 3 2. Presentation ..................................................................................................................... 4 3. 4. 5. 2.1 Content of the box .................................................................................................... 4 2.2 Overview of AXIUM DX8000 .........................................................
1. Introduction We hope that you will be fully satisfied with your new AXIUM DX8000 terminal. Read this guide to understand and make the best use of your terminal. It presents you the necessary information about use, installation, maintenance, safety and security recommendations. WARRANTY/SECURITY/GARANTIE/SÉCURITÉ Use only the power supply included with the product to ensure best performance and safety. Maintenance should only be provided by ingenico authorized technician.
2. Presentation 2.1 Content of the box AXIUM DX8000 terminal unit equipped with a paper roll Power adapter A battery pack This user guide WARNING/ATTENTION The power supply unit provided with your equipment is specially designed for ingenicoAXIUM DX8000 terminal. Do not use any other power supply. The use of a power supply with apparently similar voltage/current characteristics may damage your terminal.
2.2 Overview of AXIUM DX8000 1. Contactless landing zone 2. LCD and touch screen 3. Smart card reader 4. Buzzer 5. Magnetic card reader 6. Easy Loading Printer 7. Power Key 8. Volume Keys 9. Battery cover 10. USB Type-C connector 11.Front scanner 12.
13. 15. 17. 19. 21. 23. Lanyard hole SIM 2 card slot Base Charging interfaceBase Charging interface+ Battery compartment Flash Weight Dimension (L x W x H) Electrical mains network 14. SAM cards slots 16. SIM 1 card slot 18. Speaker 20. Micro SD slot 22. Battery socket 24. Rear camera 425g (including battery) 198mm X 83mm X 62.
2.3 Keypad Functions The terminal has three physical keys on the left side of the terminal, a power button and two volume keys. If the terminal has a 5.99 inchscreen, there are three virtual keys at the bottom of the screen,Menu,Homeand Back keys. If the terminal has a 5.5 inchscreen, there are three capacitive keys at the bottom of the screen,Menu,Homeand Back keys. 2.4 Touch Panel The AXIUM DX8000 is equipped with touch panel that allows you capture functions and menus by your finger or use a stylus.
3. Use of the terminal ADVICE Before using the terminal, always check if the roll of paper is present 3.1 Power on/Power off the terminal To power on: Make sure the terminal battery is correctly installed and Press button for about 1s until the display is turned up. To power off: Press button for more than 2s until the display show the following figure, then press . If the battery is empty, the terminal automatically shuts off.
3.2 Reading cards Magnetic stripe card The card can be read bi-directionally, with the stripe facing the terminal. Use a regular movement in order to ensure a reliable card reading. Contactless card Bring the card firmly up to the active zone. Keep the card close to the reader during the transaction. On the front, LEDs are displayed to indicate transaction processing. Smart card Insert the card horizontally with the metal chip facing upward and leave in position throughout the transaction.
3.3 Usage of Front Camera The brightness of the mobile phone must be set to the brightest or not less than the 2/3 of the maximum brightness. The screen of the mobile phone must face the front scanning head above the terminal screen and keep itstationary. The screen of the mobile phone must be parallel to the front scanning head. The vertical distance between the screen of the mobile phone and the front scanning head should be between 10~ 30 cm; 20 cm would be the best.
4. Installation 4.1 Recommendations Operating conditions Ambient temperature* Max relative humidity From -10℃ to +50℃ From 10%to 90%, Non-condensing (*)Excluding battery charging Battery charging conditions Ambient temperature From 0℃ to +40℃ Storage conditions Ambient temperature Max relative humidity From -20℃to +70℃ From 5% to 90%, Non-condensing 4.2 Installing modules 4.2.1 SAM1/SAM2/SIM1/SIM2 WARNING/ATTENTION Switch off the terminal before opening the trapdoor.
Close the trapdoor. ADVICE AXIUM DX8000 is equipped with a dual SAM slot. When using two SAM cards, it is recommended to insert the bottom one first, then the top one. When using only one SAM card, it is recommended to insert SAM1 slot (bottom). ADVICE SIM and SAM cards share the same form factor, please do be careful to the SIM card socket position. 4.2.2 MicroSD Memory Card WARNING/ATTENTION Switch off the terminal before opening the trapdoor.
4.3Paper roll 4.3.1 Main characteristics of INGENICO paper roll R40 paper roll characteristics Color Width Diameter Length Precisions White 58mm 40mm About 18 meters The thermal paper can be deteriorated by poor storage conditions, so we recommend you to avoid: Storage in hot wet places (near air-conditioner, humidity higher than 85%). Exposure to sunlight or ultraviolet for long periods. Contact with organic solvents (solvent type adhesive).
ADVICE If you insert a new R40 paper roll, tear off the first length (one complete turn to avoid printing on adhesive footprint). WARNING/ATTENTION Switch off the terminal prior to installing a paper roll. Use only paper approved by Ingenico. The use of no-approved paper is likely to damage the printer of your terminal. Mettre hors tension le terminal avant d’installer un rouleau de papier. N’utiliser que du papier approuvé par Ingenico.
4.5Visual Impaired Accessory Install the VI accessory on the screen. Take out the VI accessory. Store the VI accessory. Put the VI accessory flat on the battery.
5. Recommendations 5.1 Safety Powering down the AXIUM DX8000 Disconnect the AXIUM DX8000 power supply block adapter from the electrical mainsnetwork. Lithium cell The AXIUM DX8000 is fitted with an internal lithium cell which should only be accessed by a qualified technician. Battery AXIUM DX8000 is fitted with battery specially designed for this terminal. Only use the appropriate chargers and batteries listed in theingenico’s catalogue. Do not short-circuit the battery.
Electrical power supply network The electrical outlet must meet the following criteria: Must be installed near the equipment and easily accessible Do not short-circuit the battery. Do not attempt to open the battery container.
BSMI(Taiwan) PSE Mark(Japan) Recycle in accordance with the waste electronic & electrical equipment directive Underwriters Laboratories Inc (US Compliance) Made from recyclable material Low density version of Polyethylene (LDPE) Chlorinated Polyethylene (CPE) Risk of explosion if the battery is incorrectly replaced or is placed in a fire Dispose of batteries at a hazardous waste collection site or recycling facility
SAM1/SAM2/SIM1/SIM2 Readers compartment The trapdoor for battery, SAM1/SAM2/SIM1/SIM2, readers located underneath the terminal, must be in place during the normal operation of the terminal. See sections “Installing modules” and “Installing the battery”. On airplanes Your terminal must be switched off by removing the battery pack. Remove the battery from the terminal when on an airplane.
Detected” and further use of the terminal will not be possible. If you observe the “Warning Detected” message, you should contact the terminal helpdesk immediately. You are strongly advised to ensure that privileged access to your terminal is only granted to staff that have been independently verified as being trustworthy. The terminal must never be put in or left at a location where it could be stolen or replaced by another device. 5.
5.4Cleaning the terminal Unplug all the wires from terminal. Good rules for proper cleaning of the terminal are: Use a soft cloth that is very slightly soaked with soapy water to clean the outside of terminal. Do not clean the electricalconnections. Do not use in any case, solvents, detergents or abrasive products: Those materials might damage the plastic or electrical contacts. Avoid exposing the terminal to the direct rays of the sun. Do not put anything into the slot of the smart card reader.
equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
This Class B digital apparatus complies with Canadian requirement: CAN ICES-3 (B)/NMB-3(B) SAR tests are conducted using standard operating positions accepted by the ISEDC with the device transmitting at its highest certified power level inall tested frequency bands, although the SAR is determined at the highestcertified power level, the actual SAR level of the device while operating canbe well below the maximum value,Before a new device is a available for saleto the public, it must be tested and certified
5 GHz band (W52,W53):Indoor use only Bande de 5 GHz (W52,W53): utilisation à l’intérieur seulement Environment (WEEE, Batteries and packaging) This product is labeled in accordance with European Directives 2012/19/EU concerning Waste Electrical and Electronic Equipment (WEEE) and 2013/56/EU concerning Batteries and Accumulators. Those provisions are requiring producers and manufacturers to become liable for take-back, treatment and recycling upon end of life of equipment and batteries.
battery power is insufficient for a complete printing operation, the printer will not print the paper. Check the printer roller and if the paper dust cover is correctly installed. If the problem still exists, please contact our customer service center. Q: Transaction Processing Failure A: Following reasons are likely to cause transaction failure: damaged magnetic card or smart card SAM card, damaged card reader, improper operation of card swiping, damaged or unconnected, unconnected phone line, etc.
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