User manual
21
5)Music playback
Q:Why would some mp3s not play?
A:The X5 does not play some low bitrate or sample rate mp3s, specifically
sample rates under 32kHz and bit depths under 16bit are not supported.
Q:Why does my .wav files not play?
A:Please check using Foobar2000 or other capable software on the computer to
see whether the wave file is actually DTS or Dolby encoded multichannel audio,
or perhaps a wave file of bit depth over 24 bits (32bit and 64bit files are not
supported).
Q:Why does my .ape files not play?
A:APE comes in 5 levels of compression, including Fast, Normal, High, Extra High
and Insane. Extra High and Insane encoded APEs are not supported while
Normal and High encoded APEs are only supported at 94k/24bit or below.
Q:Does the X5 support cue sheets?
A:The X5 supports external cue sheets for identifying and playing a cue’d music
file as separate tracks.
Q:Why is my cue sheet not supported?
A:Embedded cue sheets are not supported. Also please make sure that the .
cue file is named the same as the music file that it cues.
Q:Why do my lyrics not show?
A:The X5 only supports external .lrc files, named after the music file it lyricizes.
Q:Why am I seeing rubbish characters?
A:Only ANSI encoding is supported for .cue sheets while ANSI and UTF-8 (with
BOM) encodings are supported for lyrics.
Q:Why do my new songs not appear under any Category?
A:Please go to System Settings->Update Media Lib and press OK to update the
media library for new songs to be indexed under Play by Category. You may
also press Previous or Next to set Update Media Lib to Auto.
Q:Why does no sound play from the X5 after disconnecting the X5 in
USB DAC mode while it is decoding?
A:Disconnecting the X5 while it is decoding is an “unclean” removal of a USB
device, bound to leave some residual abnormalities. Please turn the X5 off and
on again to continue enjoying your music.