User's Manual

Version 1.0 Page 25
7. Troubleshooting Guide
Problem Solution
Wireless remote(s) not
reporting in to
ObserverIP Receiver.
The maximum line of sight communication range is about 300’. Move the
sensor assembly closer to the ObserverIP receiver.
Install a fresh set of batteries in the remote sensor(s).
Do not lay the sensor(s) flat.
Make sure the remote sensors are not transmitting through solid metal (acts
as an RF shield), or earth barrier (down a hill).
Radio Frequency (RF) Sensors cannot transmit through metal barriers
(example, aluminum siding) or multiple, thick walls.
Move the ObserverIP receiver around electrical noise generating devices,
such as computers, TVs and other wireless transmitters or receivers.
Temperature sensor
reads too high in the
day time.
Make certain that the sensor is not too close to heat generating sources or
strictures, such as buildings, pavement, walls or air conditioning units.
Make sure the thermo-hygrometer is mounted in a shaded area on the north
facing wall.
Use the calibration feature to offset installation issues related to radiant heat
sources. Reference Section 3.9.6.
Relative pressure does
not agree with official
reporting station
Make sure you properly calibrate the relative pressure to an official local
weather station. Reference Section 3.9.6 for details.
Data not reporting to
Wunderground.com®
1. Confirm your password is correct. It is the password you
registered on Wunderground.com®. Your Wunderground.com®
password cannot begin with a non-alphanumeric character (a
limitation of Wundeground.com, not the station). Example,
$oewkrf is not a valid password, but oewkrf$ is valid.
2. Confirm your station ID is correct. The station ID is all caps, and
the most common issue is substituting an O for a 0 (or visa
versa). Example, KAZPHOEN11, not KAZPH0EN11.
3. Make sure your time zone is set properly. If incorrect, you may be
reporting old data, not real time data.
4. Check your router firewall settings. The ObserverIP sends data
via Port 80.
8. Liability Disclaimer
Please help in the preservation of the environment and return used batteries to an authorized depot.
The electrical and electronic wastes contain hazardous substances. Disposal of electronic waste in
wild country and/or in unauthorized grounds strongly damages the environment.
Reading the “User manual” is highly recommended. The manufacturer and supplier cannot accept any