AC800 • AC800 PLUS • AC800 PLUS MC SERIES &DOOR ACCESS CONTROL SYSTEM HARDWARE USER MANUAL FINGERPRINT TIME ATTENDANCE For technical tips and manuals in other languages, refer to http://user.fingertec.com Please register your FingerTec® reader for an extended 2 months to a total of 14 months warranty at www.fingertec.com C 2008 FingerTec Worldwide Ltd. All rights reserved.
AC800 • AC800 PLUS • AC800 PLUS MC SERIES & DOOR ACCESS CONTROL SYSTEM HARDWARE USER MANUAL FINGERPRINT TIME ATTENDANCE
COPYRIGHT NOTICE All rights reserved. No part of this book may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system, without written permission from FingerTec Worldwide Ltd. Every precaution has been made to supply complete and accurate information. Information in this document is subject to change without prior notice.
CONTENTS 1 • GETTING STARTED Introduction to FingerTec AC800 Models • Complete Package - FingerTec AC800 Models • Materials Provided with FingerTec AC800 Models • Basic Features of FingerTec AC800 Models 7-11 2 • USING THE FINGERTEC® FINGERPRINT READER 12-21 3 • ACCESS OPTIONS 22-31 Using the Fingerprint Reader Tips for Best Fingerprint Enrollment Initial Set Up of the FingerTec® Fingerprint Reader • Date/Time Adjustment • Enrollment • Enrollment of Supervisor/Administrator • Enrollment of Normal Us
4 • THE OTHER FUNCTIONS 31-33 5 •INSTALLATION & COMMUNICATIONS 34-44 System Option Power Management Communication Option Log Option Auto Test System Info (For FingerTec Installer) Connections Available Startup and Shutdown Communication Connection DOOR LOCK CONNECTION 6 •THE OTHER FUNCTIONS (AC800 PLUS/AC800 PLUS MC) 45-60 For AC800 Plus/AC800 Plus MC Advanced Options • Turn Off Alarm • Upd Firmware • Work Code • Button Beep Pendrive MNG • Download Attendance Log • Download User • Upload User Acce
1 • GETTING STARTED INTRODUCTION TO FINGERTEC® AC800 MODELS The FingerTec® AC800 models are bestseller models, which function to record time and attendance and to control access. For FingerTec® AC800 models there are three series available. AC800 is the standard unit, AC800 Plus is the high-end unit and AC800 Plus MC is the high-end unit with a card function. The differences of the AC800 models are tabulated in page 8.
Specifications Model Model AC800 AC800 Plus Functions Time Attendance & Door Access System Series available AC802, AC803 FP template capacity 1,500 (AC802) 2,800 (AC803) Transaction storage 100,000 (AC802) 150,000 (AC803) Connections AC802 AC802 1,500 50,000 30,000 TCP/IP, RS232, RS485 TCP/IP, RS232,RS485, USB Flash Disk Subnet mask & a gateway option Not available Available Work code function Not available Card reader Available Not available MiFare Card Not applicable 4000 users
Complete Package - FingerTec® AC800 Model AC800 AC800 Plus/AC800 Plus MC Power cable Power supply cable 2 USB extention RS485 cable extender 3-pin adapter 26-bits wiegand output cable TCMS V2 software dongle RJ45 cable RS232 cable Door accessories cable Software CD RS232 connector Screwdriver Power supply cable USB pen drive Screwdriver RS485 connector Wireless doorbellC Software CD DC 12V power supply Communication I/O controller Wireless doorbellC MIFARE Card (1 piece) For AC800 P
Materials provided with FingerTec® AC800 Model Quick Start Guide Hardware User Manual AC800 √ AC800 Plus √ AC800 Plus MC √ √ √ √ Software User Manual √ √ √ Video Guide for Hardware √ √ √ Video Guide for TCMS V2 Sample of enrollment form √ √ √ √ √ √ Basic Features of FingerTec® AC800 Model • 2 Speaker • 3 L.E.D.
Number pad (0-9) • • Escape/Cancel • Scroll Up/Check-In • Scroll Down/Check-Out Power On/Off • • Menu Function Doorbell • • OK 1 L.E.D Display: The L.E.D display has two lights. Green The reader is in standby mode or to indicate that user has been successfully verified. Red To indicate that user verification has failed. 2 LCD Screen: Screen that displays instructions and status of the reader. 3 Speaker: Indicating success or failure of fingerprint identification by voice greetings.
2 • USING THE FINGERTEC® FINGERPRINT READER FingerTec® fingerprint reader provides 3 types of enrollment method: • Fingerprint Enrollment User enrolls his fingerprint template into a reader and the template will be used for future verifications. • Password Enrollment For user who has difficulty to enroll his fingerprint due to poor fingerprint quality, he is recommended to enroll password. Password enrollment is also suitable for visitors and temporary workers.
What you should do TIPS FOR BEST FINGERPRINT ENROLLMENT There are 5 tips to get good fingerprint enrollment: • Use INDEX finger Place finger flat on the fingerprint sensor. Make sure the finger’s midpoint is placed at the center of the fingerprint sensor. What you should NOT do Index finger is smaller than thumb and it can be comfortably placed on the sensor.
INITIAL SET UP OF THE FINGERTEC® FINGERPRINT READER Date/Time Adjustment When first installing the FingerTec® fingerprint reader, it is important to set the correct date and time.
Enrollment To assist in fingerprint enrollment, we have designed a form for the administrator to use to keep track of the enrollment detail or you can design your own form to suit to your company’s requirements. User Enrollment Template Form for FingerTec® Reader No. User ID Employee No. Name Department Reader ID:____________________ IC No. No.
When you see this Welcome | Do this Check-In 08:24 07-01-08 MENU Press once Mon 4 User Manage Options Sys Info OK When you see this New Enroll 00001 Place Finger...
Enrollment of Normal User A normal user is only allowed to use FingerTec® reader for identity verification, and he does not have any other authorities to access the system.
Fingerprint Verification FingerTec® reader supports 2 types of fingerprint verification method. User can choose either method to verify his fingerprint at the FingerTec® reader. 2 types of fingerprint verification methods are: • 1 to Many (1:N) fingerprint matching • 1 to 1 (1:1) fingerprint matching 1 to Many (1:N) Fingerprint Matching When you see this Welcome Check-In FP Verify Remove finger FP Verify User ID 00001 Verified FP Verify Please Try Agn.
Password Enrollment For user who cannot enroll his fingerprint, he can choose to use passwords.
Password Verification User with password enrollment can always use password to report attendance or gain access from the FingerTec® readers.
When you see this Del Fingerprint OK 1-0 ESC OK 1 OK Press once to confirm or Press once to cancel operation Press once to confirm or ESC Press once to cancel operation Press once to confirm or ESC Press once to cancel operation OK Del User Delete ESC ESC OK Del User ESC | Do this OK User will be deleted from the reader following the above steps. Note Remember to key in the correct User ID for deletion.
3 • ACCESS OPTIONS BRIEF INTRODUCTION TO ACCESS OPTIONS Access option function setting is the settings of user’s accessibility to certain doors. It is known as Time Zone. A combination of time zones is known as Group Time Zone. There are a total of 50 time zones available in FingerTec® AC900 model. Below are some examples of Time Zone configurations and combinations of Time Zones.
The Time Zone 2 and Time Zone 3 belongs to the same group of employee, therefore they can be grouped together in Group Time Zone, for example Group Time Zone 1. There are a total of 5 Group Time Zones available for use. Every new registered user belongs to Time Zone 1. Default grouping combination is Group 1 and default Group Time Zone 1. Group time zone 1 2 3 4 Time zones 2 3 5 Table 1.
VERIFICATION FLOW OF ACCESS OPTIONS User presses fingerprint No Record captured but can’t unlock door User TZ Yes GRP TP No Yes No TimeZone Deny Effective TP Yes Voice prompts “Thank you” to confirm success No User GRP in unlocking Comb Yes Record captured and door opened Satisfy certain unlocking combination No Next GRP user Yes combine to unlock door If a user verifies his fingerprint and he is the user assigned in the time zone, the system will check whether the user is included in the user
If the user is included in the time zone but not included in the user group for unlocking combination, the user’s data will only be recorded as time & attendance data and he will be denied access. FUNCTION DESCRIPTION DEFINITION OF TIME ZONE Time Zone Range of time specified for access options. The system can define a maximum of 50 time zones. Each user can set a maximum of 3 time zones.
DEFINITION OF GROUPING FUNCTION Grouping function can segregate users into group and combine different groups into different unlocking combinations. The function provides convenience to grouping management of Access Options. The grouping function can combine as many unlocking combinations as possible from the five groups. New registered user default belongs to Group 1 but the users in Group 1 can be relocated into another group.
Note Relationships between Use Group Time Zone and User Time Zone Yes and No in “Use Group Time Zone” only have impact on the following user time zone: • If use group time zone is “Yes”, then user time zone will automatically be assigned the value of serial number of time zone of belonged group (group time zone should be set in advance). • If User Time Zone is changed, then use group time zone automatically be changed to “No”.
User of serial number 00002: The user belongs to Group 2, he does not belong to any Group Time Zone but his effective time zones are 1 and 20. When he wants to use group time zone, select “Yes”. In user time zone, serial number of group time zone will be automatically assigned the value if serial number of group time zone. In contrary, if a user wants to use user time zone, just directly modify the serial number in user time zone and use group time zone will automatically change to “No”.
DURESS OPTIONS The FingerTec® AC800 model will trigger the alarm system after a duress fingerprint is verified successfully. MANAGEMENT OF DURESS FINGERPRINT Duress FP 5 4 New Enrollment Def. Duress FP Undef Duress FP Duress FP 5 New Enrollment 4 Def. Duress FP Undef Duress FP Duress FP 5 New Enrollment Def. Duress FP 4 Undef Duress FP Duress FP 5 Def. Duress FP Undef Duress FP 4 Undef. All Enrollment of Duress Finger Allow enrollment of new fingerprint as duress fingerprints.
Trigger Method Duress Options Duress FP Help Key 4 1:1 TrIg 5 N Y Duress Options Duress FP 1:1 TrIg 4 1:N TrIg 5 N N Y Duress Options 1:1 TrIg 1:N TrIg 4 Pwd TrIg 5 N N Y There are 3 types of trigger method, which are: 1:1 Trigger To trigger alarm by using 1:1 fingerprint verification. Use 1:N matching or password verification during normal operation to avoid conflict. 1:N Trigger To trigger alarm by using 1:N fingerprint verification.
4• THE OTHER FUNCTIONS SYSTEM OPTION Options 4 System Opt Power Mng Comm Opt 6 System option enables user to configure the following areas: • Date & Time Setting • Date & Time Format • Languages • Advance Options Reset Opts to restore all settings back to original factory settings Del Attlogs to clear all attendance log stored in reader Clear all Data to clear all user data (i.
COMMUNICATION OPTION Options System Opt Power Mng 4 Comm Opt 6 Those options are: Baud rate to adjust baud rate of connection with RS232 or RS485 Dev num the number of reader in an installed environment IP Addr to configure the IP address of reader Net speed to adjust the speed connection of Ethernet Netmask to configure netmask to suit reader into local area network. Gateway to configure gateway to suit reader into local area network.
AUTO TEST Options Comm Opt Log Opt 4 Auto test 6 This option allows fingerTec® resellers/technician to run test to the reader to identify any error. Please do not run test without guidance/supervision from fingerTec® resellers/technicians. SYSTEM INFO Options Log Opt Auto test 4 Sys Info 6 User may check the information stored in the reader under this option.
5 •INSTALLATION & COMMUNICATIONS Note CONNECTIONS AVAILABLE This Chapter is meant for qualified installer only. The installation of FingerTec® reader shall be handled by a well-trained installer. If you are not a qualified installer, you can ignore this Chapter or this Chapter serves as reference for all types of connections available for the FingerTec® reader only.
4 Power Supply: Plug in the power cable provided here for supply of electricity to the reader. 5 Lock Control: This port allows you to connect to an optional electromagnetic door (EM lock) and door push button. 6 Serial Port: RS232 is a serial communication cable used to connect from this port at one end to a serial port of a PC at another end.
FOR AC800 PLUS AND AC800 PLIS MC SERIES TCP/IP port DC 12V 3A Power Supply GND PWR Door Sensor (NO or NC) Push Release button EM lock/ Drop Bolt Warner/ Alarm device SEN GND BUT NO COM NC AL+ AL- RS232 cable 26 bits weigand output RS485 cable Note Alternatively, user could opt to use AdapTec AC, a controller come power supply to connect a reader to a computer and/ or to door accessories. Go to http://user.fingertec.com to find out more about AdapTec.
FOR AC800 PLUS AND AC800 PLUS MC SERIES DC 12V power supply 1. 2. 3. 4. Power cable AC800 Plus or AC800 Plus MC Reader Connect DC 12V power adapter to power source. Connect power supply cable to the DC 12V power adapter. Connect power supply cable to AC800 Plus or AC800 Plus MC. Press the power button to switch on or shutdown the reader. COMMUNICATION CONNECTION FingerTec® AC800 model be connected to computer by four ways: TCP/IP Connection IP Addr 192. 168. 1.
AC800 Reader Communication I/O controller PC AC800 Plus or AC800 Plus MC Reader PC Ethernet 10/100Base-T Crossover Cable 1 8 This cable can be used to cascade hubs, or for connecting two Ethernet stations back-to-back without a hub. It works with both 10Base-T and 100Base-TX.
Comm Opt 4RS232 RS485 Note u Yes Yes RS232 Connection 1. Setup of RS232 Access to Menu, select “Options” > “Comm. Opt” > “RS232”, select “Yes” to enable RS232 function. When RS232 function is enabled, the Ethernet will be disabled. AC800 Reader 2. 3. 4. 5. Turn off the reader. Plug the RS232 cable to the RS232 port of the PC. Plug the RS232 other end to the RS232 joint. Turn the power on.
RS485 Single Connection Comm Opt 4RS232 4RS485 2. 3. 4. 5. u Yes Yes 1. Setup of RS485 Access Menu, select “Options” > “Comm. Opt” > “RS485”, select “Yes” to enable RS485 function. Turn off the reader. Plug the RS485 cable extender to the connector. Connect another end of the cable to the RS232/485 data converter. Connect the RS485 data converter to the RS232 port of PC. Turn the power on. Note When RS485 function is enabled, the Ethernet will be disabled.
RS485 Network Connection Comm Opt 4RS232 4RS485 Note 1. Setup of RS485 Access Menu, select “Options” > “Comm. Opt” > “RS485”, select “Yes” to enable RS485 function. u Yes Yes When the RS485 function is enabled, the Ethernet will be disabled. 2. Turn off the reader. 3. Plug the RS485 cable extender to the RS232/485 port on the Power Controller, and another end of the cable to the RS232/485 network. 4. Connect computer to the RS485 network with the RS232/485 converter. 5. Turn the power on.
RS486A RS485B RX+ RS486A RS485B RXBack of Reader Connector on AC800 Plus and AC800 Plus MC Wiegand 26-bit Output RS232/RS485 Data Converter RS232 cable PC (For AC800 Plus & AC800 Plus MC only) FingerTec® AC800 models are preset with output format, which enables integration with 3rd party controller for a complete access control system of preference.
DOOR LOCK CONNECTION All door lock accessories are linked to the connector pins at the back of FingerTec® AC800 model. Please read carefully before you started to connect door accessories to the FingerTec® AC800 model. FingerTec® model output an EM output (DC12V) to control door lock system. Attention: AC800 model do not act as dry contacts for independent door lock system; it needs power supply to control them.
* For AC800 Plus and AC800 Plus MC only NC (normally closed) door lock system: GND DC 12V Power supply +12V Emergency 3 break glass 2 (NC) Key switch (NC) C A EM lock (NC) + GND PWR Door sensor Release button SEN GND BUT NO COM NC AL+ Door bell Back of Reader AL- Note Please refer to AdapTec AC Installer Manual if you are using AdapTec AC with FingerTec® AC800 model.
6 • ADDITIONAL FUNCTIONS For AC800 Plus/AC800 Plus MC ADVANCED OPTIONS Turn Off Alarm The reader will trigger alarm system when it is illegally dismantled or duress finger is present. Option “Turn Off Alarm” appear in menu of reader when alarm is triggered. Try to de-activate alarm from reader by this option.
Upd Firmware User could update the firmware version of a FingerTec® reader by using a flash disk. Before a user plugged in the pen-drive into a reader, please make sure that the firmware file has been copied to the flash disk. Choose “Upd Firmware” option as shown on the LCD and the reader will request user to plug in the flash disk. Plug the flash disk carefully and press “OK” to start the updating process. Perfomance of a reader will be enchanced after the firmware flash disk upgraded.
Reasons Check In Check Out OT start Done Sick Leave Emergency Leave Half Day Leave Meeting client Outstation Work Code 00 01 04 05 10 11 12 20 21 These numbers are predefined by user in software and represent different reasons, such as “10” for Sick Leave, “11” for Emergency Leave. Please follow the steps below to enable or disable the Work Code feature. In latest development, reader is able to support 2 modes of work code. Mode 1: User enters work code after fingerprint or password verification.
Choosing “No” will disable work code function. When you see this Welcome Check-In 08:24 07-01-08 MENU Options 4 System Opt Power Mng Comm Opt Adv Opt v Voice Y Upd Firmware 4 Work Code N System Option Save? OK(Save) Button Beep function is to enable emission of a beep sound when the buttons on the keypad are pressed. This function is optional and user may choose to enable or disable it by selecting “Yes” or “No”.
PENDRIVE MNG Download Attendance Log To download attendance log from FingerTec® reader to a flash disk, plug in the flash disk into the reader and press “OK” to start downloading process.
Upload User To upload users from FingerTec® reader to a flash disk, plug in the flash disk into the reader and press “OK” to start user download from FingerTec® reader to a flash disk. When you see this Welcome Check-In 08:24 07-01-08 Mon Menu u User Manage Options 4 PenDrive Mng PenDrive Mng u DwnLoad AttLog DwnLoad User 4 UpLoad User Copy Data succ 50 | Do this Plug a flash disk into USB port of the reader.
Alarm CNT Reader will trigger alarm if a user failed to get his verification several times continuously. This can avoid not registered users to interrupt reader. Entering value from 0 to 9, to define the chances for trial. Entering value “0” into this option to disable it. DSen Alarm This integrated buzzer can alert user when a door is not closing well. Buzzer will alert users for a time period before the reader starts to trigger alarm. Enter a value from 0 to 999, for example 10 represent 10 sec.
Help Key User may choose to enable the Help Key by choosing “Yes”. The Help Key is to be used when the ID of the duress finger is different from the ID of the normal clocking activities. Alarm will be triggered when user press the down key button for 3 seconds followed by a duress fingerprint on the scanner. Trigger Methods There are 3 types of trigger method by using duress finger which user can choose from: • 1:1 Trigger To be used when user always use 1:N for normal clocking activities.
For AC800 Plus MC only ADVANCED OPTIONS Card Only Configure this option to YES, reader will verify user by reading their MIFARE card only. Reader will capture attendance or allow door to open when users wave enrolled MIFARE card at the reader. Configure this option to NO, user must perform fingerprint matching after waving their MIFARE card to the reader.
FPCard Key This option gives extra security to the MIFARE card use together with FingerTec® readers. FP CardKey, a hidden password with maximum 6 digits, is written into each enrolled MIFARE card during first enrollment. During enrollment of MIFARE card, this FP CardKey will write into the user’s MIFARE card together with fingerprints, and user ID etc. Reader always check FP CardKey store inside MIFARE card during every verification process. Verification process will only start if FP CardKey are matched.
FP CARD MNG Create PINCard After a fingerprint has been enrolled into a FingerTec® reader, there will be only one PIN (Personal Identification Number) to every user. The system will require user to input ID for the enrollment. Once the ID is input, press “OK”. The system will prompt, “Show the card”. Move the card to the scanner. If the system accepts the card, it will prompt, “Write succ”, which means an ID has been established and the card is ready to be used for attendance.
When you see this Welcome | Do this Check-In 08:24 07-01-08 Press once FPCard Mng u Create PINCard 4 Enroll FPCard Create FPCard ESC OK Press once Press once OK Press once 6 Press once OK Press once Remove finger... OK Key-in ID Press once Enroll FPCard 00002-0 show the card ESC/Exit Place finger on scanner Enroll FPCard 00002-0 56 Remove finger Remove finger Enroll FPCard 6 Place finger... Remove finger... 00002-0 Remove finger...
Create FPCard In Menu, select User Manage > Enroll User > Create FPCard. When you select this item, you will be prompted to copy the fingerprint in the FingerTec® reader into a card. This means that you can use your fingerprint or your card to report attendance.
Reg FPCard In Menu, select User Manage > Enroll User > Reg FPCard. The registration of enrolled MIFARE card is required in a situation where there are more than 2 FingerTec® readers in your company and you have enrolled PINCard in one reader and you want to use fingerprint in the other reader.
Empty FPCard In Menu, select User Manage > Enroll User > Empty FPCard. This operation is to erase all data contained in a MIFARE card.
Move To FPCard Fingerprint stored inside reader can move into MIFARE card without user to re-enroll. The fingerprint template is deleted in reader after moving into MIFARE card.
APPENDIX •TROUBLESHOOTING 1 I can’t turn on the FingerTec® Fingerprint Reader. When I pressed the power button, nothing happened. • Check if your FingerTec® Fingerprint Reader’s LCD screen is lighted and there is a beep sound when the reader is turned on. If not, make sure the power in turned on at the electrical supply outlet. • Check the connection of the power adapter to an electrical supply outlet; it may not be fitted properly.
APPENDIX •TROUBLESHOOTING 3 The FingerTec® Fingerprint Reader has difficulty recognizing my finger. It takes many tries before I am verified. • Please make sure that your finger is not too oily or too dirty because the oil and dirt will cover the minutia points of the fingerprint, thus make reading difficult. • Make sure that the reader is not facing direct sunlight because it will disrupt the readings of the scanner.
APPENDIX •TROUBLESHOOTING 7 When I tried to enroll my fingerprint into the FingerTec¤ Fingerprint Reader, the reader produced “Duplicate Finger” voice message. Why is that? The “Duplicate Finger” voice message will only be produced if the enrolling finger is found to have existed in the reader. Choose another finger. 8 The FingerTec® Fingerprint Reader produces “The clock is full” every time I perform verification. What should I do? This means that the transaction storage of the reader full.
APPENDIX •TROUBLESHOOTING 64 12 How to clean the U.r.U 4000 scanner of the AC800 Plus series? Stick cellophane tape on the scanner surface to remove dust and dirt. To ensure not to ruin the scanner, please do not use any chemical fluid or any type of cleaning agent on the U.r.U 4000 scanner surface.
