Face & Fingerprint Recognition Terminal USER MANUAL
CONTENTS 5-6 7-11 12-14 15-17 Chapter 1: Getting Started Viewing the Face ID User Manual in the Internet Face ID Included Accessories Face ID Included Printed Materials Activating Face ID Registering Face ID Chapter 2: Basics Introduction to Face ID Face ID Overview Main Menu Power On/Off Button Touch Keypad Keybord Battery Date/Time Voice Control Security Features Cleaning Face ID Restarting and Resetting Face ID Chapter 3: Connection - Syncing Face ID Installations and Communications Ingress Onli
23 Chapter 6: Data 27 Deleting Transaction Logs Deleting All Data Managing User Privilege Deleting Screen Savers Resetting to Factory Settings 24 Definition of Schedule Bell Inserting Time to Trigger Schedule Bell Determining the Ring Type of Schedule Bell Adjusting Volume of the Bell Repetition State Chapter 7: USB Understanding the Need for USB Flash Disk Type of USB Downloading Attendance Logs Downloading User Data Uploading User Data from USB to Terminal Uploading User Photo Uploading Pictures to t
1 • GETTING STARTED Viewing the Face ID User Manual in the Internet The Face ID User Manual is available in the package when you purchased the FingerTec® Face ID. The User Manual is also available online at fingertec.com and user.fingertec. com. Choose the language that you prefer for your User Manual. Face ID Included Accessories Connect the CAT5 to Face ID and another end for LAN connection. 25 12 Connect the power adapter to Face ID and plug it into a standard power outlet to charge Face ID.
Face ID Included Printed Materials • • • • • FingerTec Comprehensive DVD Quick Start Guide Pamphlet User Enrollment Template Form Warranty Card INSTALLATION TIPS: Best installation location of Face ID 2 must be 1 - Avoid from direct or indirect sunlight. 2 - 2 meters away from light source i.e. ceiling flourocent light 3 - Suggested 1.
2 • BASICS Introduction to Face ID Introducing Face ID 2, the latest biometrics product, face recognition technology product combined with fingerprint technology. Face ID 2 can identify an identity in split seconds without any contact or hassle. Face ID 2 only requires user to look at the macine to get verification.
Main Menu Item What Is It For Touch Screen Panel Touch this screen to access into Face ID system and do configuration. Shortcut Keys Customize the function keys for easy access to certain functions. Infrared Lights Enhance facial image in poorly lighted areas. Twin Face Camera Capture face images in few directions. Fingerprint Scanner Use to scan finger for confirmation of identity. Card Induction Area Read the card information based on the card system of Face ID.
Power On/Off Button Transfer data to and from Face ID 2 using a USB flash disk. USB Define shortcut function keys according to your company’s preferences. Use the power on/off button to turn Face ID on or off. You can disable the button to avoid accidental shut off of Face ID. Refer to page 18, Chapter 5: System- Power Key for details. Run tests to Face ID to diagnose the terminal on various aspects.
Keyboard Battery Face ID operates using power supply from a standard power outlet. Internal battery The internal battery is provided as a separate accessory and it can last up to 5 hours. Mini UPS Use the onscreen QWERTY keyboard to type in alphabet and number inputs into Face ID. Mini UPS 12V can also be used to provide power supply to Face ID. Type Upper Case Refer to accessory.fingertec.com for more information about accessories.
Adjust Volume Default volume of Face ID voice is 60. The volume can go as high as 100 and as low as 0. To sustain the performance of speaker in Face ID, it’s recommended to stay at range 6070. To adjust the volume Press Menu > System > General > Volume 1:100 > Set your number > Save. Security Features Security features help protect the information from Face ID from being accessed by others. Cleaning Face ID To clean Face ID, please turn off Face ID and unplug all the cables.
3• CONNECTION - SYNCING FACE ID Installations and Communications 1 USB Port Linking with USB flash disk for remote data transfer. At the rear of Face ID, there are 6 connections available for power and communications. 2 TCP/IP Port Connecting with CAT 5 cable for LAN connection, one end to this port and another to the computer’s TCP/IP Port. TCP/IP for Single Connection – Linking Face ID to a single computer using TCP/IP requires Ethernet 10/100Base-T Crossover Cable.
TCP/IP for Network Connection – Linking Face ID to multiple computers using TCP/IP requires Ethernet 10/100Base-T Straight Thru Cable or “whips”. The cable works with both 10Base-T and 100Base-TX, connecting a network interface card to a hub or RS485 Single Connection - Connection to a single computer using RS485 wire.
Ingress Online Activation Ingress is a genuine software by FingerTec. Every FingerTec access control model comes bundled with a unique license key. To start using the terminal with Ingress, you must connect the terminal to Ingress and perform online activation. Ingress reads the serial number of your terminal and sends it for verification at the FingerTec server via Internet. In case you do not have an Internet connection, you would need to do offline activation.
4• USER Enrolling User Face ID can contain up to 700 face images and 3000 fingerprint templates, 10,000 card users. This section covers user enrollment for face, fingerprint, card and password. Face Enrollment One face registration would take approximately 30 sec to complete. The terminal snaps images from of your face and generates a 3 dimensional template for storage.
Verifying User Verification Method What Is It For 1:1 (One to One) You have to identify your User ID before inputting any biometrics feature for verification. For example, your user ID is 1008 and you use Face verification. One to one method requires you to key in user ID followed by your face to get verified. 1:1 – 1:1 requires input of User ID before Face ID reads and verifies.
· Recommended to use index finger. Face ID accepts other fingers but index is the most convenient. · Make sure the finger is not wet, too dry, injured or dirty · Do not press hard on the sensor, just place it comfortably · Avoid direct sunlight or bright light Password Verification Password can be an option for those who do not prefer to use other verification methods. To verify using password, press 1:1/1:N > insert User ID and press key button > insert password and press OK.
5• SYSTEM General Settings Adjusting Date/Time Face ID is a terminal to record time attendance and door access activities of employees. Precision in time and date cannot be compromised for the system to work efficiently. Adjust Date/Time according to your time zone. Press Menu > System icon > General > Date/Time > Select Value >Save Date Format Date format can differ based on countries for example in Malaysia, date-month-year while in America month comes first.
Style of Display Advertise your products or corporate message on Face ID during idle period. Clock Display: Half of the screen displays advertisement and the other half displays the clock. Always Display: The toolbar always showing at the bottom of the screen. Auto Hide: The toolbar is hidden and reappear when you touch the soft touch panel.
Menu > System icon > Fingerprint > 1:1 Threshold or 1:N Threshold > Determine the Level > Save Face Settings Configure settings for face enrollment and verification to achieve optimum effectiveness. Number of Tries You can set the limit to the number of tries for 1:1 verification. The range is from 1-9. If a user’s number of try exceeds the limit, Face ID could trigger the alarm system to alert security that somebody is meddling with the terminal.
ID cameras during enrollment and verification, you can adjust the quality and the recommended value is 80. Menu > System icon > Face > Quality > Input your value > Save Log Settings Every time Face ID is being used, transaction logs are kept in the memory. The settings are for Face ID to regulate housekeeping of logs. Log Alert When log storage is at a certain level, user/administrator needs to be alerted to avoid underperformance of terminal. The recommended value is 99.
Update Terminal FingerTec offers update of Face ID regularly. Please always consult your local reseller before you update firmware of the terminal or alternatively you can contact us at support@ fingertec.com System Information This option in System allows installer to check the information of the terminal including storage, firmware, algorithm, etc. To retrieve Face ID System Information click on icon located on the top right of the screen.
6• DATA Deleting All Data Every time an enrolment is performed or verification is done, a transaction log is stored inside Face ID. The data contains Terminal ID, date, time, userID and transaction activity. For example, 0105021009000000000010000: Description Code Terminal ID 01 Date (ddmmyy) 050210 Time (hhmm) 0900 User ID 000000001 Transaction Code 00 Terminal Activity 00 These logs need to be managed to maintain the effectiveness of the terminal.
7• USB Understanding the Need for USB Flash Disk Communication between Face ID and a PC is very important to upload and download transaction data for time attendance and door access reports. Face ID offers a few communication options such as LAN and serial cable connections but sometimes there are scenarios that require USB (Universal Serial Bus) connectivity. USB can connect Face ID with a computer for download and upload of user information and transaction logs.
8• KEYBOARD 9• AUTO TEST Shortcut Keys in Short Who should do the Auto Test? Shortcut keys give you quick access to your most used functions. A total of 6 shortcut keys are available for you to configure. They are labeled as F1, F2, F3, F4, F5 and F6. Auto Test page is to diagnose or analyze the conditions in Face ID. There are several tests available in the Auto Test page and only administrator is allowed to perform the test.
Checking the Keyboard Keyboard Test is for you to check the condition of the keyboard. Menu > Auto Test icon > Keyboard Test Inspection on the Optical Scanner To determine the condition of the fingerprint optical scanner you need to run fingerprint test. Once you go into the Test Fingerprint, Face ID will display a white square on the screen. Place your finger on the scanner. If you can see your fingerprint on the white square, the optical scanner works fine.
11 • BELL Definition of Schedule Bell Adjusting Volume of the Bell Schedule bell is a function to alert employees or users at a certain time based on your company’s scheduling and preference. For example, a group of employee’s lunch time is at 10:30a.m while the other group is at 2:00p.m. Face ID offers up to 56 schedules you can define. Menu > Bell > Choose the options that you want to change and change the value accordingly > Save You want it loud or not, it’s up to you.
12 • ACCESS Using Face ID as Door Access Face ID can be connected to door access accessories like electromagnetic lock and doorbolt to control access to doors. FingerTec provides all kinds of doorlock accessories which can be viewed at accessory.fingertec.com. In Access icon, you can configure 4 items which are explained below. To access to Access: Menu > Access Choosing Door Sensor Type There are two types of door sensor available for door access which are Normally Open (NO) and Normally Close (NC).
13 • TROUBLESHOOTING “Unable to Connect” Appears When this message appears, it means that the settings for Face ID and the computer are not properly done. Find out which method you are using to connect. Face ID offers LAN, RS232, RS485 and USB communication methods. Refer to Chapter 3 to further understand the topic. “Admin Affirm” Appears You are not the administrator of this Face ID terminal. Only an authorized administrator of the system is allowed to access the Menu.
The Face ID Doesn’t Read Your Face “Duplicate Finger” Appears Two possible causes for this to happen: Face ID is an intelligent terminal. It will not accept the same fingerprint twice into its system. If you have registered a finger into Face ID, the system would prompt “duplicate finger” when you try to enroll that finger for another time. Choose a different finger to proceed.
No Sound Two possble causes for this problem: Face ID voice mode is silent Perhaps someone has turned off the voice in your Face ID or reduced its volume to 0%. Refer to Chapter 5 System under Voice to rectify. Speaker is damaged Once you have rectified the voice mode and the problem persists, proceed to test the voice. Go to Chapter 9 to do the test. If no voice emitted, contact your local reseller for support.
14 • OTHER RESOURCES Information About FingerTec TO LEARN ABOUT GO TO? Company and the products www.fingertec.com 32 Copyright Notice & Disclaimer COPYRIGHT NOTICE All rights reserved. No part of this book may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system, without written permission from FingerTec Worldwide Sdn Bhd.
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