R3 Fingerprint Color Door Access & Time Attendance User Guide
CONTENTS CHAPTER 1 • GETTING STARTED 3-4 Viewing the User Guide in the Internet Terminal Included Accessories Included Printed Materials Activating Terminal Registering Terminal 5-7 CHAPTER 2 • BASICS Introduction to Terminal Terminal Overview Main Menu Battery Date/Time Voice Control Security Features Cleaning Terminal Restarting and Resetting Terminal 17-20 Chapter 5 • SYSTEM System Settings Data Management Data Update Using USB Flash Disk Display S
1• GETTING STARTED Viewing the User Guide in the Internet The User Guide is available in the package when you purchased the terminal. The User Guide is also available online at: http://www.fingertec.com & http://user.fingertec.com Choose the language that you prefer for your User Guide. Terminal Included Accessories Do not abuse the fingerprint sensor by scratching the surface, contacting the sensor’s surface with heat, pressing hard during placement of fingerprint for verification.
Included Printed Materials • • • • • FingerTec Comprehensive DVD Quick Start Guide Pamphlet User Enrollment Template Form Warranty Card Activating Terminal Every FingerTec access control model is paired with a unique license key. To start using the terminal with Ingress, you must connect the terminal to Ingress and perform an online activation. Ingress reads the serial number of your terminal and sends it for verification at the FingerTec server via the Internet.
2 • BASICS Introduction to Terminal FingerTec is a renowned brand name for commercial products for door access and time attendance systems. FingerTec offers a wide range of products to cater to the growing needs for biometrics products in office/home automation as well as in security industry.
Main Menu Enroll users, manage user data and input workcode. Upload and download data and information to and from the FingerTec terminal using a USB flash disk. Setup FingerTec terminal’s communication with computer through LAN, RS232 and RS485. Set security password of the device for a secure data transfer. Run tests on the FingerTec terminal to diagnose the terminal on various aspects. Configure the settings of the FingerTec terminals from general to display setting to fingerprint.
Security Features Security features help protect the information in the terminal from being accessed by unauthorized individuals. Admin Affirm Register an administrator to the system by enrolling a fingerprint or a password to a user ID. Press Menu > User Mgmt > New User > Admin: Admin > Choose enrollment method > OK to Save. After enrolling an administrator, the main menu can only be accessed by the administrator.
3 • USER Enrolling User The FingerTec terminals can enroll fingerprint templates, passwords and card information. This chapter covers all possible user enrollments in the terminals. Fingerprint Enrollment It is recommended to enroll two fingerprints for one user ID. One template is the default fingerprint and another is used as for backup. You need to check the quality of the fingerprint before doing any fingerprint enrollment.
Voice Message VOICE / MESSAGE WHAT DOES IT MEAN? “Verified” Identity verification is successful, the terminal stores the transaction logs and opens the door (if connected to door access) “Try again please” Identity verification is failed because the finger is not properly positioned, the template is not available in the terminal or the password is incorrect.
Adding User Information User information can be added into the terminal through two ways. One is through the FingerTec terminal and the other through the Software. To add/change user information via the terminal, press Menu > User Mgmt icon > Manage User > OK > Select Instruction > Edit/Add > OK to Save.
Access Level/Privilege FingerTec terminals offer two types of access level or privilege. PRIVILEGE USER ROLES Normal User Only use the terminal to verify your identity. You cannot access into Menu and make changes into settings and system Administrator You are allowed to access into menu to enroll users and edit settings and system RFID Card Function The fingerprint terminals are versatile and some can accept card verifications.
4 • INSTALLATIONS & COMMUNICATION Installations FingerTec terminals offer several connections for power and communications. Installations of FingerTec time attendance terminals are simple. Mount On Wall After measuring the height accordingly and make relevant marking on the wall, drill the screws into the wall to secure the back plate. 4 feet / 1.2 meter (recommended) Communications Connection points for power and communication are available on top of the terminals.
GND +12V INWD1 RLED INWD0 BEEP GLED RJ45-4 RJ45-3 RJ45-2 RJ45-1 NC (normally closed) door lock system WD0 WD1 GND RXD TXD GND +12V ALM_ ALM+ NC NO COM BUT GND SEN BEL+ BEL_ GND 485+ 485_ Doorbell Door sensor DC12V Power Supply Release button C A Key switch (NC) 3 2 Emergency break glass (NC) _ + EM lock (NC) +12V GND INWD1 RLED INWD0 GLED BEEP RJ45-4 RJ45-3 RJ45-2 RJ45-1 No (normally open) door lock system WD0 WD1 GND RXD TXD GND +12V ALM_ ALM+ NC NO COM BUT G
1 8 USB Port Linking with USB flash disk for remote data transfer. TOP TCP/IP Port FRONT 1 8 Connect with CAT 5 cable for LAN connection, one end to this port and another end to the computer’s TCP/IP Port. TCP/IP for Single Connection – Linking the ter- JOINT 1 PIN minal to a single computer using TCP/IP requires Ethernet 10/100Base-T Crossover Cable. The cable can be used to cascade hubs or to connect Ethernet stations back-to-back without a hub. It works with both 10Base-T and 100Base-TX.
Installation and Setup of Ingress Install Ingress in a PC that fulfills Ingress’ minimum requirements. Refer to www.fingertec.com/customer/download/postsales/SUM-Ingress-E.pdf for the Ingress user guide online. Setup Wizard will require you to do online activation before any connection is established between Ingress and the terminal(s). Ingress Online Activation Ingress is a genuine software by FingerTec. Every FingerTec access control model comes bundled with a unique license key.
Using RS232 Connection For connection via RS232, baudrate is the determinant of communication speed between the terminal and the software. The higher the baudrate, the faster the speed is. To turn on RS232 connection and set the baudrate: Press Menu > Options > Comm Opt > RS232 > Change the RS232 connection to Y. To change baudrate: Press Menu > Options > Comm Opt > Baudrate > Change the Baudrate accordingly.
5 • SYSTEM System Settings Threshold Threshold is the level of the fingerprint scanner’s sensitivity. Threshold determines how many percent of minutiae points on a fingerprint template will be read by the system. The higher the threshold level, more points are being read, more restricted the system. Configure the threshold for 1:1 and 1:N methods. For 1:1, the range is from 0-50 and the recommended value is 15. For 1:N, the range is from 0-50 and the recommended value is 35.
Data Management Every time an enrolment is performed or a verification is done, a transaction log is stored inside the terminal. The data contains the terminal ID, date, time, user ID and transaction activity. For example, 0105021009000000000 010000: DESCRIPTION CODE Terminal ID 01 Date (ddmmyy) 050210 Time (hhmm) 0900 User ID 000000001 Transaction Code 00 Terminal Activity 00 These logs need to be managed to maintain the effectiveness of the terminal.
Display Settings Number of Tries 1:1 Match Retry Times: You can set the limit to the number of tries for the 1:1 verification mode. The range is from 1-9. If a user’s number of tries exceeds the limit, the terminal could trigger the alarm system to alert security that somebody is meddling with the terminal. Press Menu > System > Display> 1:1 Match Retry Times > Determine the Value > ok to Save Password Retry Times: You can set the limit to the number of tries for password verification.
Display the Fingerprint Image Onscreen The terminal can display a fingerprint image during scanning process to guide users on how to place the finger properly. You can choose to show the fingerprint image. Press Menu > System > Misc Set > Fp Image > Choose Your Preference > Save Options available include: Fingerprint Image Display Function Both show The fingerprint image is displayed on the screen during both enrollment and verification.
6 • DATE/TIME Adjusting Date/Time FingerTec time attendance terminal functions to record time attendance activities of employees. Precision in time and date cannot be compromised for the system to work efficiently. Adjust Date/Time according to your time zone. Press Menu > Date / Time > Select Value > Ok to Save Daylight Savings Time Daylight savings time (DLST) is the practise of temporarily advancing clocks so that afternoons would have more daylight and mornings would have less.
7 • USB Understanding the Need for USB Flash Disk Communication between FingerTec terminals and a PC is very important to upload and download transaction data for time attendance and door access reports. The terminals offer a few communication options such as LAN and serial cable connections but sometimes there are scenarios that require USB (Universal Serial Bus) connectivity. USB can connect terminals with a computer for download and upload of user information and transaction logs.
8 • AUTO TEST Who Should do the Auto Test? Auto Test page is to diagnose or analyze the conditions in the terminal. There are several tests available in the Auto Test page and only an administrator is allowed to perform the test. Before running any tests, kindly contact your reseller for advice or you could email support@fingertec.com. TFT Test Test Screen determines the quality and sensitivity of the terminal’s touch screen panel.
9 • RECORD Checking Records of Users in the Terminal To view a particular user’s records in the terminal, Press Menu > Record > Insert ID No: > Select start and end range date > Ok to view 24
10 • SYSTEM INFORMATION This option under System allows the installer to check the information of the terminal including storage, firmware, algorithm, etc. To retrieve the System Information of the terminal Press Menu > Sys Info. Records Shows free storage and used storage of the terminal, and details of user counts, admin counts and password users. It also displays other information such as FP templates and logs templates that have been used and are available.
TROUBLESHOOTING “Unable to Connect” Appears When this message appears, it means that the settings for the terminal and the computer are not properly done. Find out which method you are using to connect. The terminal offers LAN, RS232, RS485 and USB communication methods. Refer to Chapter 4 to further understand the topic. “Admin Affirm” Appears You are not the administrator of this terminal. Only an authorized administrator of the system is allowed to access the Menu.
“Duplicate Finger” Appears FingerTec terminals are intelligent. It will not accept the same fingerprint twice into its system. If you have registered a finger into the terminal, the system would prompt “duplicate finger” when you try to enroll that finger for another time. Choose a different finger to proceed. RFID Card Doesn’t Respond Two possibilities for this problem Have you registered the card to the terminal? The card must be registered to the terminal before it can read the information in the card.
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