Surveyor User's Guide

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Surveyor
User’s Guide
NCP Request Loop
Counter
NCP Request Loop is a counter of all times where the same request occurs within an
interval. A count of all NCP Request Loop events displays in the
Overview counters
of Expert View.
Expert Symptom
NCP Request Loop events are automatically logged as expert symptoms. The
Symptom Summary field provides the following information:
Loops on same request in 100 ms
The interval of time to look for repeating requests can be changed. The default is
100 ms.
Diagnostic Details
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Problem Description:
The same request has been sent repeatedly within the threshold value.
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Probable Cause(s):
1. Some reply packets may have been lost.
2. There may be a problem with the NCP client application.
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Recommended Action(s):
1. Upgrade the NCP client application.