Safety Information

ManualsBrandsFirstBuild ManualsAppliancesOpal 24 lb. Freestanding Nugget Ice Maker in Stainless Steel

The Display Ring is white (which usually indicates that the ice bin is full), but the ice bin

is not full.

This could indicate a malfunctioning sensor or a buildup of minerals.

If Opal used to make ice, and occasionally makes ice now but will not fill the bin, you will need

to clean your Opal. Minerals have probably built up over time. After cleaning, we recommend

using only distilled water in your Opal. Water quality is very important to the function and

required maintenance of your ice maker. Even bottled water can have high mineral content.

The Display Ring is blue (which usually indicates that Opal needs water), but it’s full of

water.

This could indicate that Opal’s pump is not working. To find out, put Opal in cleaning mode

using the switch on the back of the unit. Then, press the front button. Let the unit run in this

mode for three minutes. If the pump is operating correctly, you should see and hear water

pumping through your Opal.

If water begins pumping during this time, the pump is operating correctly. Switch the unit back

to ice mode and start making ice.

Opal leaks out the front.

A few drips from melted ice is normal when removing the ice bin; constant dripping or a puddle

of water leaking out the front is not!

Opal will not turn on.

First, check to make sure you are plugged into a working outlet and the breaker hasn’t been

tripped.

Next, put your Opal in cleaning mode using the switch on the back of the unit.

If the Display Ring begins to pulse yellow, press the front button.

If the water begins pumping and the display ring begins to rotate, your front button is working

fine. Switch the unit back to ice mode and see if it is working correctly.

The front button is not working.

First, check to make sure you are plugged into a working outlet and the breaker hasn’t been

tripped.

Next, put your Opal in cleaning mode using the switch on the back of the unit.

If the Display Ring begins to pulse yellow, press the front button.

If the water begins pumping and the display ring begins to rotate, your front button is working

fine. Switch the unit back to ice mode and see if it is working correctly.

The display ring is flashing yellow.

Switch Opal to ice making mode. Let Opal run for 10 minutes in this mode, and note if the air

blowing out of the unit is cool or warm at the end of 10 minutes.

 If the air is warm, and Opal used to make good nuggets, try cleaning it. Minerals have

probably built up over time. After cleaning, we recommend using only distilled water in

Opal. Water quality is very important to the function and required maintenance of your

ice maker. Even bottled water can have high mineral content.

Summary of content (4 pages)

PAGE 1
The Display Ring is white (which usually indicates that the ice bin is full), but the ice bin is not full. This could indicate a malfunctioning sensor or a buildup of minerals. If Opal used to make ice, and occasionally makes ice now but will not fill the bin, you will need to clean your Opal. Minerals have probably built up over time. After cleaning, we recommend using only distilled water in your Opal. Water quality is very important to the function and required maintenance of your ice maker.
PAGE 2
Opal makes only slush. Switch Opal to icemaking mode. Let Opal run for 10 minutes in this mode, and note if the air blowing out of the unit is cool or warm at the end of 10 minutes.  If the air is warm, and Opal used to make good nuggets, try cleaning it. Minerals have probably built up over time. After cleaning, we recommend using only distilled water in Opal. Water quality is very important to the function and required maintenance of your ice maker. Even bottled water can have high mineral content.
PAGE 3
Opal is making a squeaking noise. If Opal has always squeaked, and even squeaks in cleaning mode Opal is making a chugging or tractor noise. When Opal first starts up, the gear motor can make a chugging noise. This noise should be considerably reduced after 15 to 20 minutes, once Opal starts making ice Opal shuts off after five minutes, even with the ice bin in place. This could indicate a malfunctioning First, make sure the ice bin is pushed all the way into the unit. ice bin switch.
PAGE 4
Why does my Opal turn itself off when it was making ice? There could be three reasons this may be happening in Opal—especially models purchased before December 2016. If you’re experiencing this: Check the app. You may have your schedule enabled via the iOS or Android app. When the schedule is enabled, Opal will check to see if it should be on or off once every hour. If you manually turn your Opal on, but it is scheduled to be off, it will shut off the next time it checks the schedule.