USER GUIDE DishDrawerTM dishwasher DD60DA, DD24DA, DD60SA, DD24SA, DD60DC, DD24DC, DD60SC and DD24SC models NZ AU US CA GB IE
This user guide is an accompaniment to your ‘Quick start guide’ which is included with your dishwasher. For operating instructions, see your ‘Quick start guide’. If you no longer have your ‘Quick start guide’, you can download it from our local website, listed on the back cover.
CONTENTS Safety and warnings 2 Caring for your dinnerware 11 Operating instructions Setting wash modifiers 12 Racking features 14 Loading suggestions 20 Water hardness and dishwashing 21 Wash programs and detergent quantities 22 Adding detergent 23 Using rinse aid 27 Water softener 28 User maintenance instructions 30 Troubleshooting 34 If there is a fault 39 How to attend to a fault 40 Warranty and service 42 Wash program data 44 Standards tests 47 IMPORTANT! SAVE THESE INS
SAFETY AND WARNINGS Your dishwasher has been carefully designed to operate safely during normal dishwashing procedures. Please keep the following instructions in mind when you are using your dishwasher. IMPORTANT SAFETY INSTRUCTIONS • WARNING! - When using your dishwasher, follow basic precautions, including the following: • Read all instructions before using the dishwasher.
SAFETY AND WARNINGS • Use only detergents or rinse aid recommended for use in a domestic dishwasher and keep them out of reach of children. Check that the detergent dispenser(s) is empty after the completion of each wash program. • When loading items to be washed, locate sharp items so that they are not likely to damage the internal lid of the dishwasher and load sharp knives with the handle up to reduce the risk of cut-type injuries.
SAFETY AND WARNINGS • To reduce the risk of injury, do not allow children to play in or on the dishwasher. • Under certain conditions, hydrogen gas may be produced in a hot water heater system that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using the dishwasher, turn on all hot water taps and let the water flow from each for several minutes. This will release any accumulated hydrogen gas.
SAFETY AND WARNINGS IMPORTANT SAFETY INSTRUCTIONS Installation • This dishwasher must be installed and located in accordance with the Installation instructions before it is used. If you did not receive Installation instructions with your dishwasher, you can order them by calling your Authorised Repairer or download them from our local Fisher & Paykel website, listed on the back cover. • Installation and service must be performed by a qualified technician.
SAFETY AND WARNINGS • Do not store or use petrol, or other flammable vapours and liquids in the vicinity of the dishwasher. • Connect to a properly rated, protected and sized power supply circuit to avoid electrical overload. • Make sure that the power supply cord is located so that it will not be stepped on, tripped over or otherwise subject to damage or stress. • Do not install or store the dishwasher where it will be exposed to temperatures below freezing or exposed to weather.
SAFETY AND WARNINGS • This appliance must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. This appliance is equipped with a cord having an equipmentgrounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is installed and grounded in accordance with all local codes and ordinances.
SAFETY AND WARNINGS IMPORTANT SAFETY INSTRUCTIONS Maintenance • Disconnect the appliance from the power supply before any cleaning or maintenance. • When disconnecting the appliance pull the plug rather than the power supply cord or junction of cord to avoid damage. • Do not repair or replace any part of the appliance or attempt any servicing unless specifically recommended in this user guide. We recommend that you contact Customer Care to arrange service.
SAFETY AND WARNINGS Operational • Under no circumstances should you open the drawer whilst the dishwasher is in operation. • Always press the button to pause and wait until you hear the four additional beeps before opening the drawer. • The dishwasher must be used with the motor assembly, filter plate, drain filter and spray arm in place. To identify what these parts are, see drawings in section ‘User maintenance instructions’ of this user guide.
SAFETY AND WARNINGS • Household appliances are not intended to be played with by children. Children of less than 8 years old must be kept away from the appliance unless continuously supervised. This appliance can be used by children aged from 8 years and above, and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge, if they have been given supervision or instruction concerning the use of the appliance in a safe way and they understand the hazards involved.
CARING FOR YOUR DINNERWARE The combination of high temperatures and dishwasher detergent may cause damage to some items if they are washed in the dishwasher. Remember, if in any doubt about any aspect concerning items washed in the dishwasher, follow the instructions from the manufacturer of the items, or wash the item by hand. Cutlery & silverware All cutlery and silverware should be rinsed immediately after use to prevent tarnishing caused by some foods. The Rinse wash program is useful for this.
OPERATING INSTRUCTIONS SETTING WASH MODIFIERS (DD***C MODELS ONLY) Along with setting the wash programme, you may select one of the following the additional options: ● ● ● Extra dry: Increases the wash temperature and the length of the drying phase for improved drying performance. Quick: Uses additional water and energy for a faster wash time, while maintaining wash performance. Sanitize: Raises the water temperature during the rinse phase to sanitize dishes.
SETTING WASH MODIFIERS (DD***C MODELS ONLY) Using sanitize The sanitize wash modifier adjusts the wash program to meet the conditions required by Section 6, NSF 184 for sanitization to occur. While sanitize is running, the wash program is monitored to ensure that these conditions are met. IMPORTANT! ● ● ● Only cycles utilising the sanitize wash modifier are certified to meet the conditions required by Section 6, NSF 184.
RACKING FEATURES - CUTLERY BASKET ● ● Removable small items container (DD***C models only) ● To reduce the risk of injury, we recommend loading knives and sharp utensils with handles facing up. Mix spoons, knives and forks within each section to stop cutlery nesting together and to ensure the water circulates freely. Keep stainless steel from touching silver cutlery to avoid staining.
RACKING FEATURES - CUTLERY BASKET Removable small items container (DD***C models only) ● ● Small, light items like baby bottle teats are best placed into the small items container to prevent them from being displaced during the wash. You can extend your cutlery basket by clipping the container on its side. ● ● ● To optimize the cutlery space within the basket, the small items container can be place elsewhere in the drawer.
RACKING FEATURES - FOLDAWAY CUP RACKS Racking features will vary depending on model. Stemware notches These notches help support long-stemmed glassware. Foldaway cup racks ● DD***C Models only ● ● These removable clips on the rack wires are to give your tall glasses extra stability. Knife Clip (DD***C Models only) ● ● 16 This clips onto the adjustable racks and supports knives and other utensils during the wash. Always ensure that knife blades are facing down.
RACKING FEATURES - FOLDING TINE RACK Folding tines ● ● ● For optimum stability, place larger plates between the longer tines in the front. Fold the tines down if you need the space for pots or other large items. Release by pushing the small clips at the rear and fold the tine sections down towards each other. Release by pushing the small clips at the rear and fold the tine sections down towards each other. Removing the Folding tines The folding tines can be removed if so desired.
(DD***A MODELS ONLY) RACKING FEATURES - FIXED TINE RACK Removable fixed tine plate rack ● This rack is your main dish rack. The tine spacing has been optimized for maximum wash performance of plates and bowls. Trap door Remove the rack to make space for larger items. ● ● ● To remove Lift the trap door up Lift the front of the fixed tine plate rack up from the base rack Slide the fixed tine plate forward clear of the rear anchoring loop and lift out.
(DD***C MODELS ONLY) RACKING FEATURES - SPACING-ADJUSTABLE TINE RACK Removable spacing-adjustable tine rack ● Designed to fit deep bowls (wide spacing) or small plates (narrow spacing), depending on adjustment. Handle ● To adjust the tine spacing To adjust between wide and narrow spacings, slide the tines backward or forward by pushing or pulling the handle at the front. Remove the rack to make space for larger items.
LOADING SUGGESTIONS ● ● ● When loading your drawer, make sure that you place items so that water coming from the rotating spray arms below can reach all areas (wash performance will be reduced if it can’t) nothing blocks the water from getting to items on the foldaway cup racks glass and other fragile items are stable, so that they do not accidentally topple and break during the wash. How NOT to load your drawer ● ● ● ● ● 20 Overcrowded and wash water will not reach some of the dinnerware.
WATER HARDNESS AND DISHWASHING What is water hardness? Hard water is water with a high concentration of minerals such as calcium and magnesium. In soft water, this concentration is low. Water hardness varies by geographical location. How does water hardness affect dishwashing? ● ● Hard water can be detrimental to the performance of your dishwasher. Over time, glassware washed in hard water will become opaque and dishes will become spotted or covered in a white film.
WASH PROGRAMS AND POWDERED DETERGENT QUANTITIES ● ● ● Find out about water hardness in your home, then use the table below to determine how much powdered detergent to use for each wash program. See also section ‘Water hardness and dishwashing’. For information on which program to use for your load, see your ‘Quick start guide’. The main powdered detergent dispenser has markings to help you measure the correct quantities. See following section ‘Adding detergent’.
ADDING DETERGENT Powdered dishwasher detergent Note: You may see other, equally suitable types of dishwasher detergent on the shelves of your supermarket. Read and follow the detergent manufacturer’s recommendations. Pour into powdered detergent dispenser Secondary powdered detergent dispenser Latch Main Powdered detergent dispenser Filling the powdered detergent dispenser 1 Press the latch down to open the dispenser.
ADDING DETERGENT Pouch packs of Gel or Powder Note: You may see other, equally suitable types of dishwasher detergent on the shelves of your supermarket. Read and follow the detergent manufacturer’s recommendations. Place on tablet tray in cutlery basket Tablet tray If the cutlery basket is not being used for a particular load, place pack in the bottom of the drawer.
ADDING DETERGENT Solid dishwasher tablets Note: You may see other, equally suitable types of dishwasher detergent on the shelves of your supermarket. Read and follow the detergent manufacturer’s recommendations. Place on tablet tray in cutlery basket Tablet tray If the cutlery basket is not being used for a particular load, place tablet in the bottom of the drawer.
ADDING DETERGENT Unsuitable detergents These types of detergent are not suitable and may damage your dishwasher or lead to a service call that is not covered by warranty. IMPORTANT! ● ● ● ● ● Do not use these in your dishwasher! Liquid detergents Laundry detergents Hand washing liquids Soaps Disinfectants How much detergent to use For powdered detergent, refer to previous section ‘Wash programs and detergent quantities’ and follow the quantities relevant to your location and water hardness level.
USING RINSE AID ● ● ● ● ● We recommend using liquid rinse aid regularly to give the best drying results. Rinse aid gives a streak-free, sparkling clean look to glass and chinaware. It also prevents metal from tarnishing. The rinse aid dispenser is on the inside of the drawer, underneath the detergent dispenser. It holds approximately 1.7 fl oz / 50 ml of rinse aid. You may hear some unusual, high-pitched beeping when rinse aid is being dispensed. This is normal.
WATER SOFTENER (SOME MODELS ONLY) IMPORTANT! ● ● ● Only some models (those with a letter ‘H’ in the model name) have a built-in water softener. Models with water softener are not currently available in New Zealand and Australia. Models without built in water softener: If living in an area with very hard water, consult a plumber on installing a household water softener.
WATER SOFTENER (SOME MODELS ONLY) How to fill the salt reservoir 1 Open the drawer(s). 2 Unscrew the salt reservoir cap by turning anticlockwise. 3 Place the salt into the salt container and pour the contents into the salt reservoir. The salt reservoir can hold up to approximately 1 lb/0.5 kg of salt. 4 Fit the cap tightly back into its original position. 5 If you do not wash your dishes immediately after filling the salt reservoir, run a Rinse program to remove any salt water or spilt granules.
USER MAINTENANCE INSTRUCTIONS IMPORTANT! Disconnect the dishwasher from the power supply (unplug or switch off at the circuit breaker) and allow all its parts to cool before any cleaning or maintenance. Holiday time ● ● If the dishwasher is not going to be used for some time, we recommend you leave it clean and empty. Leave the drawers ajar to allow air to circulate. Turn off both the power and water supply to the dishwasher.
USER MAINTENANCE INSTRUCTIONS Cleaning the drain filter and filter plate IMPORTANT! ● ● ● If a dishwasher cleaner / descaler is used, you must run a wash programme with detergent immediately afterward to prevent any damage to your dishwasher. The dishwasher must be used with the filter plate, drain filter and spray arm correctly in place. We recommend that you always use the dishwasher with the right hand fixed tine plate rack or fold down tine rack (depending on model) in place.
USER MAINTENANCE INSTRUCTIONS 3 4 5 6 Removing the drain filter and filter plate to clean Twist the circular drain filter anti/counterclockwise and lift to remove. It is normal to find some water under it. Remove the drain filter mesh by pinching one side only and pulling it off, as shown. Note: Do not attempt to remove the drain filter mesh by pinching two opposing sides together as this may damage the drain filter mesh.
USER MAINTENANCE INSTRUCTIONS Cleaning the spray arm 1 Unplug the dishwasher or turn it off at the power supply. 2 Unclip the glass supports (if fitted) from the rack wires and fold up all the foldaway cup racks, so that they are all upright and close to the top. 3 Remove the base rack carefully. Lift from the back first to prevent knocking the detergent and rinse aid dispenser. 4 Lift the spray arm and shake any foreign material out. Rinse it clean under running water and wipe with a damp cloth.
TROUBLESHOOTING PROBLEM POSSIBLE CAUSE WHAT TO DO Unclean dishes Wash program unsuitable for the load. See your ‘Quick start guide’ for a suitable wash program, or the soils were too heavily baked on and dishes may need soaking. Spray arm unable to rotate. Ensure no items are obstructing the spray arm path. Make sure the spray arm is mounted correctly and free to rotate around. Drawer overloaded/ incorrectly loaded. Refer to the section on loading.
TROUBLESHOOTING PROBLEM POSSIBLE CAUSE WHAT TO DO Foaming Wrong type of detergent used ONLY use detergents for Dishwashers. See ‘Adding detergent’. Incorrect amount of detergent. See section ‘Wash programs and detergent quantities’ or follow the detergent manufacturer’s instructions. Too much egg in the wash load. Increase the amount of detergent. Rinse aid setting too high. Decrease the rinse aid setting. Rinse aid dispenser plug not closed properly.
TROUBLESHOOTING PROBLEM POSSIBLE CAUSE WHAT TO DO Drawer will not open (no beeping, no wash underway) Childlock feature is on. Turn the Childlock off. See your Quickstart guide for instructions. Closed drawer auto lock is on. Press any button and open drawer within 30 seconds. Power failure during cycle Power outage in your home or area. Wait until power resumes, cycle will restart in same part of wash program. Continuous beeping with A/ F code in display A fault has occurred.
TROUBLESHOOTING PROBLEM POSSIBLE CAUSE WHAT TO DO The wash program seems to have finished (the dishwasher is idle), but the end of wash beeps haven’t sounded and the drawer cannot be opened The wash program is still underway. It is in a ‘quiet’ phase that is needed for ensuring the best wash results. No action required. The program will transition into a more audible phase after the ‘quiet’ phase is over. Water pooling on inner rim of drawer after a wash This is normal condensation. Wipe dry.
TROUBLESHOOTING PROBLEM POSSIBLE CAUSE WHAT TO DO Dishes did not dry Incorrect loading. Ensure the dishes are not nesting together. Dishes were left in the drawer for several hours after a wash. We recommend unloading the dishes within a few hours after a wash program has finished, as the small amount of vapour left after the wash may -with time- resettle on dishes as condensation. Using rinse aid or increasing its setting may also help reduce this problem.
IF THERE IS A FAULT How do I know if there is a fault? Your dishwasher will self-diagnose and let you know by beeping continuously and displaying a flashing fault code. Single models: If there is a fault in the drawer: The fault code will flash in the display. Double models: If there is a fault in one of the drawers: The drawer indicator of the drawer with the fault will flash, and the fault code will flash in the display.
HOW TO ATTEND TO A FAULT START HERE Press to stop the beeping. Note down the fault code. Look up the fault in the table opposite. If it’s a ‘A’ code If it’s an ‘F’ code A1: Ensure the water supply is again to clear the on, press fault then press to resume the wash program. A3: Ensure the drainage hose and connection to pipes are not blocked. Press to clear the fault then press to resume the wash program. . Wait a few seconds, Press then press again.
HOW TO ATTEND TO A FAULT DISPLAY POSSIBLE CAUSE OF FAULT No water – the water supply hasn’t been turned on. Drawer cannot drain. The drainage hose may be blocked or kinked, or the connection to drainage pipe may be blocked. The spray arm has loosened or come off its mounting, or water pressure is too low. (DD***C models only) Sanitize cycle hasn’t met temperature needed to sanitize dishes.
WARRANTY AND SERVICE Before you call for service or assistance ... Check the things you can do yourself. Refer to the installation instructions and your user guide and check that: 1 Your product is correctly installed. 2 You are familiar with its normal operation. If after checking these points you still need assistance or parts, please refer to the Service & Warranty book for warranty details and your nearest Authorised Service Centre, Customer Care, or contact us through our website www.fisherpaykel.com.
WASH PROGRAM DATA For information on which program to use for your load, see your ‘Quick start guide’. Wash cycle times indicated are approximate.
WASH PROGRAM DATA For information on which program to use for your load, see your ‘Quick start guide’. Wash cycle times indicated are approximate.
WASH PROGRAM DATA For information on which program to use for your load, see your ‘Quick start guide’. Wash cycle times indicated are approximate.
STANDARDS TEST (USA AND CANADA) The dishwashers are tested to various standards for wash performance using the parameters detailed below.
STANDARDS TEST (NEW ZEALAND AND AUSTRALIA) The dishwashers are tested to AS/NZS 2007 standards for both wash and dry performance, using the parameters detailed below. Normal Eco Wash program (At the end of the program, open the drawer 50 mm to improve the dry performance.) Detergent quantities 23.
STANDARDS TEST (GREAT BRITAIN & IRELAND) The dishwashers are tested to EN50242 standards for both wash and dry performances using the parameters detailed below. Wash program Normal Eco Detergent quantities 2.5g (pre-wash) per drawer 15.5g (main wash) per drawer Rinse aid setting 4 Water softener setting Adjust the water softener to match the water hardness.
www.fisherpaykel.com Copyright © Fisher & Paykel Appliances 2016. All rights reserved. The product specifications in this booklet apply to the specific products and models described at the date of issue. Under our policy of continuous product improvement, these specifications may change at any time. You should therefore check with your Dealer to ensure this booklet correctly describes the product currently available. NZ AU US CA GB IE 591150 A 07.
