DishDrawerTM dishwasher User guide DD24, DD60 DD36, DD90 models US CA NZ AU GB IE
This user guide is an accompaniment to your ‘Quick start guide’ which is included with your dishwasher. For operating instructions, see your ‘Quick start guide’. If you no longer have your ‘Quick start guide’, you can download it from our local website, listed on the back cover.
Contents Electrical connection (GB IE only) Safety and warnings Caring for your dinnerware Racking features Loading suggestions Water hardness and dishwashing Wash programs and detergent quantities Adding detergent Using rinse aid Water softener User maintenance instructions Troubleshooting If there is a fault How to attend to a fault Classic models Designer models Integrated models with badge Integrated models with remote control Warranty and service Wash program data Standards test USA and Canada New Zeal
2 Electrical connection (GB IE only) For Great Britain only Important! Fuse cover Fuse This appliance must be earthed. 1 2 3 Fuse replacement The mains lead of this appliance is fitted with a BS 1363A 13 A fused plug. To change a fuse in this type of plug, use an ASTA approved fuse to BS 1362 type and proceed as follows: Remove the fuse cover and fuse. Fit the replacement 13A fuse into the fuse cover. Refit both into plug.
Safety and warnings 3 Your dishwasher has been carefully designed to operate safely during normal dishwashing procedures. Please keep the following instructions in mind when you are using your dishwasher. IMPORTANT SAFETY INSTRUCTIONS WARNING! - When using your dishwasher, follow basic precautions, including the following: Read all instructions before using the dishwasher.
4 Safety and warnings IMPORTANT SAFETY INSTRUCTIONS Installation This dishwasher must be installed and located in accordance with the Installation instructions before it is used. If you did not receive Installation instructions with your dishwasher, you can order them by calling your Authorised Repairer or download them from our local Fisher & Paykel website, listed on the back cover. Installation and service must be performed by a qualified technician.
Safety and warnings 5 IMPORTANT SAFETY INSTRUCTIONS Maintenance Disconnect the appliance from the power supply before any cleaning or maintenance. When disconnecting the appliance pull the plug rather than the power supply cord or junction of cord to avoid damage. Do not repair or replace any part of the appliance or attempt any servicing unless specifically recommended in this user guide. We recommend that you contact Customer Care to arrange service.
6 Safety and warnings IMPORTANT SAFETY INSTRUCTIONS Operational - models with remote control To prevent unauthorized use, keep the remote control out of reach of children. Make sure that you keep the remote away from water and steam. Do not immerse and take care not to drop the remote control into water. This may damage the parts or lead to malfunction. Damage or malfunction caused by exposure to water or steam is not covered by warranty. Do not drop, step on or otherwise impact the remote control.
Caring for your dinnerware 7 The combination of high temperatures and dishwasher detergent may cause damage to some items if they are washed in the dishwasher. Remember, if in any doubt about any aspect concerning items washed in the dishwasher, follow the instructions from the manufacturer of the items, or wash the item by hand. Cutlery & silverware All cutlery and silverware should be rinsed immediately after use to prevent tarnishing caused by some foods. The Rinse wash program is useful for this.
8 Racking features Cutlery basket To reduce the risk of injury, we recommend loading knives and sharp utensils with handles facing up. Mix spoons, knives and forks within each section to stop cutlery nesting together and to ensure the water circulates freely. Keep stainless steel from touching silver cutlery to avoid staining. Removable small items container Small, light items like baby bottle teats are best placed into the small items container to prevent them from being displaced during the wash.
Racking features Removable small items container To optimise the cutlery space within the basket, the small items container can be placed elsewhere on the base rack. If laid flat, make sure the solid plastic side is facing up. If you place a fully laden small items container under the adjustable racks, it is best to leave the rack space directly above the container empty: there may not be enough water reaching items that are placed there.
10 Racking features Racking features will vary depending on model. Stemware notches These notches help support long-stemmed glassware. Glass supports These clip on the rack wires to give your tall glasses extra stability. Spacing-adjustable tines (DD24/DD60 models only) Designed to fit deep bowls (wide spacing) or small plates (narrow spacing), depending on adjustment. To adjust between wide and narrow spacings, slide the tines backward or forward by the handle at the front.
Racking features 11 Adjustable racks You can adjust these independently of each other to any height: Fold up to unlock the rack. Adjust the height to suit by sliding up or down. Fold down to lock in position. Fold the racks away if you need the space. 1 2 3 Knife clip This clips onto the adjustable racks and supports knives and other utensils during the wash. Always ensure that knife blades are facing down.
12 Loading suggestions When loading your drawer, make sure that you place items so that water coming from the rotating spray arms below can reach all areas (wash performance will be reduced if it can’t) nothing blocks the water from getting to items on the adjustable racks glass and other fragile items are stable, so that they do not accidentally topple and break during the wash. How NOT to load your drawer Overcrowded and wash water will not reach some of the dinnerware.
Water hardness and dishwashing 13 What is water hardness? Hard water is water with a high concentration of minerals such as calcium and magnesium. In soft water, this concentration is low. Water hardness varies by geographical location. How does water hardness affect dishwashing? Hard water can be detrimental to the performance of your dishwasher. Over time, glassware washed in hard water will become opaque and dishes will become spotted or covered in a white film.
14 Wash programs and detergent quantities DD24/DD60 models Find out about water hardness in your home, then use the table below to determine how much detergent to use for each wash program. See also section ‘Water hardness and dishwashing’. For information on which program to use for your load, see your ‘Quick start guide’. The detergent dispenser has markings to help you measure the correct quantities. See following section ‘Adding detergent’.
Wash programs and detergent quantities 15 DD36/DD90 models Find out about water hardness in your home, then use the table below to determine how much detergent to use for each wash program. See also section ‘Water hardness and dishwashing’. For information on which program to use for your load, see your ‘Quick start guide’. The detergent dispenser has markings to help you measure the correct quantities. See following section ‘Adding detergent’.
16 Adding detergent Suitable detergents and where to place them Note: You may see other, equally suitable types of dishwasher detergent on the shelves of your supermarket. Read and follow the detergent manufacturer’s recommendations.
Adding detergent 17 Unsuitable detergents These types of detergent are not suitable and may damage your dishwasher or lead to a service call that is not covered by warranty. Important! Do not use these in your dishwasher! Liquid detergents Laundry detergents Hand washing liquids Soaps Disinfectants How much detergent to use For powdered detergent, refer to previous section ‘Wash programs and detergent quantities’ and follow the quantities relevant to your location and water hardness level.
18 Using rinse aid We recommend using liquid rinse aid regularly to give the best drying results. Rinse aid gives a streak-free, sparkling clean look to glass and chinaware. It also prevents metal from tarnishing. The rinse aid dispenser is on the inside of the drawer, underneath the detergent dispenser. It holds approximately 1.7 fl oz / 50 ml of rinse aid. You may hear some unusual, high-pitched beeping when rinse aid is being dispensed. This is normal.
Water softener 19 Setting up the water softener Important! Only some models (those with a letter ‘H’ in the model name) have a built-in water softener. Models with water softener are not currently available in New Zealand and Australia. Determine the water hardness in your local area Your local water company will be able to provide you with information. Identify the setting you require for your dishwasher from the water hardness table below.
20 Water softener Notes: If your water hardness is above 625ppm/36 gpg, we highly recommend you completely fill the detergent dispenser for all programs except Rinse and the rinse aid setting should be at 5. If your water hardness is above 625ppm/36 gpg, the wash performance of your dishwasher will decline. You may hear some unusual noises when the water softener is in operation, this is normal. How to fill the salt reservoir 1 2 3 4 5 Open the drawer(s).
Water softener 21 Important! The water softener must always be filled with granular salt made especially for dishwasher water softening systems. We do not recommend the use of cooking salt like table salt, rock salt or pellets as they may contain impurities that will impair or diminish the life of the water softener. a The salt reservoir b Water softening can only take place when there is salt in the reservoir.
22 User maintenance instructions - DD24/DD60 models Important! Disconnect the dishwasher from the power supply (unplug or switch off at the circuit breaker) and allow all its parts to cool before any cleaning or maintenance. Holiday time If the dishwasher is not going to be used for some time, we recommend you leave it clean and empty. Leave the drawer(s) ajar to allow air to circulate. Turn off both the power and water supply to the dishwasher.
User maintenance instructions - DD24/DD60 models Important ! If a dishwasher cleaner/descaler is used, you must run a wash program with detergent immediately afterward to prevent any damage to your dishwasher. The dishwasher must be used with the filter plate, drain filter and spray arm correctly in place. 1 2 3 4 5 6 Cleaning the drain filter Unplug the dishwasher or turn it off at the power supply. To access the drain filter, lift up the plastic grid above it, as shown. Lift and remove the drain filter.
24 User maintenance instructions - DD24/DD60 models Cleaning the spray arm and filter plate 1 2 3 4 5 To remove and clean the spray arm and filter plate Unplug the dishwasher or turn it off at the power supply. Unclip the glass supports (if fitted) from the rack wires and fold all the adjustable racks away, so that they are upright and close to the top. Remove the base rack carefully. Lift from the back end first to prevent knocking the detergent and rinse aid dispenser.
User maintenance instructions - DD24/DD60 models 25 To replace the filter plate and spray arm Before replacing the filter plate, ensure the O-ring is correctly O-ring positioned on the base, as shown. 9 Orientate the filter plate and lower it into place: make sure its kidney-shaped hole aligns with the matching recess in the dishwasher base.
26 User maintenance instructions - DD36/DD90 models Important! Disconnect the dishwasher from the power supply (unplug or switch off at the circuit breaker) and allow all its parts to cool before any cleaning or maintenance. Holiday time If the dishwasher is not going to be used for some time, we recommend you leave it clean and empty. Leave the drawer ajar to allow air to circulate. Turn off both the power and water supply to the dishwasher.
User maintenance instructions - DD36/DD90 models 27 Important ! If a dishwasher cleaner/descaler is used, you must run a wash program with detergent immediately afterward to prevent any damage to your dishwasher. The dishwasher must be used with the filter plate, drain filter and spray arms correctly in place. 1 2 3 4 5 6 Cleaning the drain filter Unplug the dishwasher or turn it off at the power supply. Ensure the tines above the drain filter are in the upright position.
28 User maintenance instructions - DD36/DD90 models Cleaning the spray arms and filter plate Ensure the dishwasher is cool before you start cleaning. 1 2 3 4 5 6 7 8 To remove the base rack and spray arms Unplug the dishwasher or turn it off at the power supply. Take out the cutlery basket. Unclip the glass supports (if fitted) from the rack wires and fold all the adjustable racks away, so that they are upright and close to the top. Fold down all the tines. Remove the base rack carefully.
User maintenance instructions - DD36/DD90 models 29 To replace the spray arms and base rack Clip the spray arms back onto their mounting valves. Be careful that you don’t force them too hard and apply too much pressure on the wash pump housing. You should hear them click into place. Rotate them with your hand to check that they are located properly. 10 Replace the base rack, lowering its front edge into position first. 11 Clip the glass supports back on and arrange the racking back to your preference.
30 Troubleshooting Problem Unclean dishes Possible cause Wash program unsuitable for the load. Spray arm unable to rotate. Drawer overloaded/ incorrectly loaded. Filter plate/drain filter is incorrectly inserted. Detergent put in the wrong compartment of the dispenser. Excess food not removed from dinnerware prior to loading. Unsuitable detergent. What to do See your ‘Quick start guide’ for a suitable wash program, or the soils were too heavily baked on and dishes may need soaking.
Troubleshooting Problem Possible cause 31 What to do Childlock feature is on or Drawer will not Turn the Childlock off. Hold down the / the ‘Closed drawer autolock’ button until the symbol disappears from open (no beeping, no wash underway) option is on, or both. the display or the light above the / button goes out and/or press the / button to open the drawer. Power failure Power outage in your home Wait until power resumes, cycle will restart in during cycle or area. same part of wash program.
32 Troubleshooting Problem Possible Cause What to do The wash program seems to have finished (the dishwasher is idle), but the end of wash beeps haven’t sounded and the drawer cannot be opened Water pooling on inner rim of drawer after a wash Water under the drain filter The wash program is still underway. It is in a ‘quiet’ phase that is needed for ensuring the best wash results. No action required. The program will transition into a more audible phase after the ‘quiet’ phase is over.
If there is a fault 33 How do I know if there is a fault? Your dishwasher will self‐diagnose and let you know by beeping continuously and showing a fault code on the wash program panel inside the drawer (all models) and in the display (Classic models only) . What should I do if there is a fault? Check what kind of model you have and attend to the fault by following the appropriate flowchart following.
34 How to attend to a fault ‐ Classic models START HERE Press to stop the beeping. Look up the fault code in the table opposite and note it down. If it’s an ‘E’ code If it’s a ‘U’ code U1: Turn on the water supply, then press to resume the wash program. Press press U4: Attend to the fault on the other drawer. The drawer displaying U4 is not faulty. Has the fault code disappeared? U6: Open the drawer and check the spray arm.
How to attend to a fault ‐ Classic models 35 Display Fault Code Possible cause of fault U1 U1 No water – the water supply hasn’t been turned on. U4 U4 Fault in the other drawer preventing the use of this drawer. U6 U6 The spray arm has loosened or come off its mounting, or water pressure is too low. Display Fault Code Possible cause of fault E1 E1 Flood detected. E2 E2 Motor fault. E3 E3 Temperature sensor fault.
36 How to attend to a fault ‐ Designer models START HERE to stop the beeping. Press Try to open the drawer (without using excessive force). Can the drawer be opened? Press . Wait a few seconds, then press again. NO YES Check which program indicators are lit on the wash program panel. Look up what fault code the indicators correspond to in the table opposite.
How to attend to a fault ‐ Designer models Wash program panel Wash program panel 37 Fault Code Possible cause of fault U1 No water – the water supply hasn’t been turned on. U4 Fault in the other drawer preventing the use of this drawer. U6 The spray arm has loosened or come off its mounting, or water pressure is too low. Fault Code Possible cause of fault E1 Flood detected. E2 Motor fault. E3 Temperature sensor fault.
38 How to attend to a fault ‐ Integrated models with badge START HERE Press to stop the beeping. Try to open the drawer (without using excessive force). Can the drawer be opened? Press . Wait a few seconds, then press again. NO YES Check which program indicators are lit on the wash program panel. Look up what fault code the indicators correspond to in the table opposite.
How to attend to a fault ‐ Integrated models with badge Wash program panel Wash program panel 39 Fault Code Possible cause of fault U1 No water – the water supply hasn’t been turned on. U4 Fault in the other drawer preventing the use of this drawer. U6 The spray arm has loosened or come off its mounting, or water pressure is too low. Fault Code Possible cause of fault E1 Flood detected. E2 Motor fault. E3 Temperature sensor fault.
40 How to attend to a fault ‐ Integrated models with remote control START HERE Try to open the drawer (without using excessive force). Can the drawer be opened? NO YES If it’s a ‘U’ code on the wash Press program panel to stop the beeping, then follow the applicable instructions below. Check which program indicators are lit on the wash program panel. Look up what fault code the indicators correspond to in the table opposite.
How to attend to a fault ‐ Integrated models with remote control Wash program panel Wash program panel 41 Fault Code Possible cause of fault U1 No water – the water supply hasn’t been turned on. U4 Fault in the other drawer preventing the use of this drawer. U6 The spray arm has loosened or come off its mounting, or water pressure is too low. Fault Code Possible cause of fault E1 Flood detected. E2 Motor fault. E3 Temperature sensor fault.
42 Warranty and service Before you call for service or assistance ... Check the things you can do yourself. Refer to the ‘Installation instructions’, ‘User guide’ and ‘Quick start guide’ and check that: 1 2 your product is correctly installed you are familiar with its normal operation.
44 Wash program data - DD24/DD60 models For information on which program to use for your load, see your ‘Quick start guide’. Wash cycle times indicated are approximate.
Wash program data- DD24/DD60 models NEW ZEALAND & AUSTRALIA - Classic, Designer, and Integrated double models HEAVY (~124 mins) NORMAL (~128 mins) FAST (~49 mins) DELICATE (~92 mins) RINSE (~11 mins) pre-wash o o o o main wash 70 C main wash 60 C main wash 55 C main wash 50 C post-rinse x2 post-rinse post-rinse post-rinse x2 final rinse 65oC final rinse 60oC final rinse 55oC final rinse 60oC drying phase drying phase HEAVY ECO (~120 mins) NORMAL ECO* (~149 mins) FAST ECO (~33 mins)
46 Wash program data - DD24/DD60 models GREAT BRITAIN AND IRELAND HEAVY (~126 mins) NORMAL (~95 mins) FAST (~53 mins) DELICATE (~92 mins) RINSE (~11 mins) pre-wash o o o o main wash 70 C main wash 65 C main wash 55 C main wash 50 C post-rinse x2 post-rinse x2 post-rinse post-rinse x2 final rinse 65oC final rinse 65oC final rinse 50oC final rinse 60oC drying phase drying phase HEAVY ECO (~121 mins) NORMAL ECO* (~159 mins) FAST ECO (~39 mins) DELICATE ECO (~87 mins) main wash 60oC
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48 Wash program data - DD36/DD90 models For information on which program to use for your load, see your ‘Quick start guide’. Wash cycle times indicated are approximate.
Wash program data- DD36/DD90 models NEW ZEALAND & AUSTRALIA - Designer models HEAVY (~130 mins) NORMAL (~120 mins) FAST (~55 mins) DELICATE (~98 mins) RINSE (~11 mins) pre-wash o o o o main wash 70 C main wash 50 C main wash 55 C main wash 50 C post-rinse x2 post-rinse post-rinse post-rinse x2 final rinse 65oC final rinse 60oC final rinse 60oC final rinse 60oC drying phase drying phase HEAVY ECO (~129 mins) NORMAL ECO* (~146 mins) FAST ECO (~45 mins) DELICATE ECO (~91 mins) main w
50 Wash program data - DD36/DD90 models GREAT BRITAIN AND IRELAND HEAVY (~126 mins) NORMAL (~95 mins) FAST (~60 mins) DELICATE (~99 mins) RINSE (~11 mins) pre-wash o o o o main wash 70 C main wash 65 C main wash 55 C main wash 50 C post-rinse x2 post-rinse x2 post-rinse post-rinse x2 final rinse 65oC final rinse 65oC final rinse 60oC final rinse 60oC drying phase drying phase HEAVY ECO (~121 mins) NORMAL ECO* (~179 mins) FAST ECO (~42 mins) DELICATE ECO (~92 mins) main wash 60oC
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52 Standards test - DD24 models (USA & CANADA) The dishwashers are tested to various standards for wash performance using the parameters detailed below. Wash program Normal Eco (At the end of the program, open the drawer 2” (50 mm) to improve the dry performance.) Rinse agent setting 4 Maximum place setting 10 for double models Water softener setting (for DD24-H models only) Adjust the water softener to match the water hardness. Refer to the ‘Water softener’ section.
Standards test - DD36 models (USA & CANADA) 53 The dishwashers are tested to various standards for wash performance using the parameters detailed below. Wash program Normal Eco (At the end of the program, open the drawer 2” (50 mm) to improve the dry performance.) Rinse agent setting 4 Maximum place setting 9 Accessories to be used in the dishwasher standards test Base rack, folding tines, cutlery basket with cutlery grid, adjustable racks, glass supports, multipurpose clip.
54 Standards test - DD60 models (NZ & AUSTRALIA) The dishwashers are tested to AS/NZS 2007 standards for both wash and dry performance, using the parameters detailed below. Wash program Normal Eco (At the end of the program, open the drawer 50 mm to improve the dry performance.) Detergent quantities 23.
Standards test - DD90 models (NZ & AUSTRALIA) 55 The dishwashers are tested to AS/NZS 2007 standards for both wash and dry performance using the parameters detailed below. Normal Eco Wash programme (At the end of the programme, open the drawer 50 mm to improve the dry performance.) Detergent quantities 26.
56 Standards test - DD60 models (GREAT BRITAIN & IRELAND) The dishwashers are tested to EN50242 standards for both wash and dry performances using the parameters detailed below. Wash program Detergent quantities Normal Eco 2.5g (pre-wash) per drawer 15.5g (main wash) per drawer Rinse aid setting Water softener setting 4 Adjust the water softener to match the water hardness. Refer to the ‘Water softener’ and ‘Option adjustments’ sections.
Standards test - DD90 models (GREAT BRITAIN & IRELAND) 57 The dishwashers are tested to EN50242 standards for both wash and dry performances using the parameters detailed below. Wash programme Detergent quantities Normal Eco 5g (pre-wash) 22g (main wash) Rinse aid setting Water softener setting 4 Adjust the water softener to match the water hardness. Refer to the ‘Water softener’ and ‘Option adjustments’ sections.
www.fisherpaykel.com Copyright © Fisher & Paykel 2014. All rights reserved. The product specifications in this booklet apply to the specific products and models described at the date of issue. Under our policy of continuous product improvement, these specifications may change at any time. You should therefore check with your Dealer to ensure this booklet correctly describes the product currently available. US CA NZ AU GB IE F&P PN - 590199 D 06.
