User Guide

42
CUSTOMER CARE
Before you call for service or assistance
Check the things you can do yourself. Refer to your User guide and check:
1 Your product is correctly installed.
2 You are familiar with its normal operation.
3 You have read the ‘Customising a dry cycle’, ‘Customising a dry cycle’ and
‘Troubleshooting’ sections.
If after checking these points you still need assistance or parts, please refer to your nearest
Fisher&Paykel trained and supported service technician, Customer Care, or contact us
through our website fisherpaykel.com.
In UK if you need assistance
Call the Fisher & Paykel Customer Care Centre and talk to one of our
Customer CareConsultants.
Toll Free: 08000 886 605
Website: fisherpaykel.com
Postal address:
Fisher & Paykel Appliances Ltd,
Turing House, Ortensia Drive,
Milton Keynes MK17 8LX
In Ireland if you need assistance
Call the Fisher & Paykel Customer Care Centre and talk to one of our
CustomerCareConsultants.
Toll Free: 1800 625174 or 01 807 7960
Website: fisherpaykel.com
Postal address:
Fisher & Paykel Appliances Ltd,
Unit 2D Corporate Park,
Swords Dublin
If you need service*
Fisher & Paykel has a network of Fisher & Paykel trained and supported service technicians
that can carry out any service necessary on your appliance. Our Customer Care Centre
canrecommend a Fisher & Paykel trained and supported service technician in your area.
If you call, write or contact us via our website please provide:
your name and address, model number, serial number, date of purchase and a complete
description of the problem. This information is needed in order to better respond to
yourrequest for assistance.
Product details can be found on the rear of the dryer, and/or on the inside of the door
below the glass (when the door is open).