INSTALLATION INSTRUCTIONS USER GUIDE ActiveSmart™ Refrigerator, Vertical Refrigerator and Vertical Freezer NZ AU GB IE EU AE HK SG
CONTENTS Model numbers 2 Introduction 3 Safety and warnings 4 Installation instructions 9 Moving or storing your appliance 15 ActiveSmart™ operating instructions 16 Temperature control 16 ActiveSmart™ special features 18 ActiveSmart™ cleaning and care instructions 21 ActiveSmart™ user warnings and sounds 25 Vertical refrigerator operating instructions 26 Vertical refrigerator special features and maintenance 27 Vertical freezer operating instructions 28 Vertical refrigerator and ve
MODEL NUMBERS ACTIVESMART™ REFRIGERATOR MODELS 635mm wide RF331T, RF381T, RF411T, E415H 680mm wide RF440T 790mm wide E521T, RF521T VERTICAL REFRIGERATOR MODELS 635mm wide E373, E450 VERTICAL FREEZER MODELS 635mm wide 2 E308, E388
INTRODUCTION Thank you for buying a Fisher & Paykel ActiveSmart™ refrigerator. At Fisher & Paykel we are very proud of this refrigerator. This refrigerator combines size and storage space with the latest features and functions. Thousands of hours of food care research and refrigeration experience has been programmed into your refrigerator to give you the best possible performance. We hope you enjoy your new refrigerator.
SAFETY AND WARNINGS ! WARNING! Electric Shock Hazard Read and follow the safety and warnings outlined in this user guide before operating this appliance. Failure to do so can result in death, electric shock, fire or injury to persons. R600a This refrigerator contains flammable refrigerant isobutane (R600a). Use this appliance only for the intended purpose as described in the user guide.
SAFETY AND WARNINGS • The manufacturer’s installation instructions for product and cabinetry ventilation must be followed when installing the appliance. • To avoid hazard due to instability of the appliance, it must be fixed in accordance with installation instructions. • WARNING: Keep ventilation openings, in the appliance enclosure or the built-in structure, clear of obstruction.
SAFETY AND WARNINGS • Never unplug your refrigerator by pulling on the power cord. Always grip the plug firmly and pull straight out from the outlet. • Do not plug in any other appliance at the same power point as your refrigerator or use extension cords or double adapters. • Repair or replace immediately all electric service cords that have become frayed or otherwise damaged. Do not use a cord that shows cracks or abrasion along its length or at either the plug or appliance end.
SAFETY AND WARNINGS Cleaning • Many commercially available cleaning products contain solvents that may attack the plastic components of your refrigerator and cause them to crack. • Avoid using anti-bacterial cleaning products on either the interior or exterior of the cabinet as they may cause rusting of metal components and cracking of plastic components. • Please refer to the ‘Cleaning care instructions’ section of this user guide for your particular model for further information.
SAFETY AND WARNINGS • • • • • Storing food and drinks Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance. Never store volatile or flammable materials in your refrigerator as they may explode. Never freeze liquids in glass containers. Liquid expands during freezing, which may cause the container to explode. Never freeze carbonated drinks. They may explode. Do not consume food if it is too cold.
INSTALLATION INSTRUCTIONS Please follow the installation steps below to ensure your appliance operates correctly. 1. Power ●● ●● ●● ●● The appliance must be installed so the plug is accessible. To ensure that the appliance is not accidentally switched off, connect your refrigerator to its own power point. Do not plug in any other appliance at this power point or use extension cords and double adaptors, as the combined weight of both power cords can pull the double adaptor from a wall outlet socket.
INSTALLATION INSTRUCTIONS 3. Product and cabinetry dimensions If integrating your refrigerator, please follow installation instructions provided with the PLAN VIEW FLUSH WITH REFRIGERATOR CHASSIS – FUL integration kits.
INSTALLATION INSTRUCTIONS E450 E388 RF331T RF381T RF411T E415H RF440T 1695 n/a n/a n/a n/a n/a A Overall height of flat door product n/a 1695 1450 1620 1720 1720 1720 B Overall width of product 635 635 635 635 635 680 790 C Overall depth of curved door product 715 715 n/a n/a n/a n/a n/a C Overall depth of flat door product n/a 695 695 695 695 695 695 A Overall height of curved door product E521T RF521T E373 E308 1425 PRODUCT DIMENSIONS mm (excludes handle, i
INSTALLATION INSTRUCTIONS 4. Installation Your Fisher & Paykel refrigerator is fitted with front and rear rollers, designed for moving the product in the forwards and backwards direction. Avoid moving the product in a sideways direction as this may damage the rollers or the floor covering/surface. A Your refrigerator will arrive with the front feet wound up making moving the product into its final location a simple task.
INSTALLATION INSTRUCTIONS 5. What to do if your product is unstable A Gently push the refrigerator back until the rear rollers contact the floor. ●● Measure the gap under the front foot, which has come off the floor. ●● Obtain some solid packing material (hardwood, plastic, etc) which fits firmly into the gap under the foot. Example only Note: do not use metallic materials that may corrode, stain and/or damage floor coverings. B Wind both front feet up and roll the product out of position.
INSTALLATION INSTRUCTIONS Before placing food in the fresh food or freezer compartments ●● ●● ●● ●● Remove all internal packaging. Ensure that all transit clips are removed from the refrigerator. These are small rubber stoppers located at the back of the shelves. Clean the inside of the appliance with a mix of warm water and a small amount of liquid detergent, and a soft cloth to remove manufacturing and transportation dust.
MOVING OR STORING YOUR APPLIANCE If your refrigerator is turned off for any reason, wait 10 minutes before turning it back on. This will allow the refrigeration system pressures to equalise before restarting. Moving your refrigerator ●● ●● ●● ●● Turn off the appliance and unplug from the power point. Remove all food. Turn the adjustable feet to the right as far as they will turn. Ease the refrigerator out of its position. Tuck the power cord away, tape the shelves in place and tape the doors closed.
ACTIVESMART™ OPERATING INSTRUCTIONS Models: 635mm wide 680mm wide 790mm wide RF331T, RF381T, RF411T, E415H RF440T E521T, RF521T The control panel enables you to view and modify features and options on your refrigerator. Temperature control ●● ●● ●● When the refrigerator is first turned on, the powerful cooling system will automatically cool both refrigerator and freezer compartments to their set temperatures. This will take between 2 – 3 hours.
ACTIVESMART™ OPERATING INSTRUCTIONS Fresh food compartment ●● ●● ●● The fresh food compartment light will automatically be illuminated. The temperature for this compartment will show as a series of lights. The temperature may be altered by pressing the or buttons. One press on either of these buttons will reduce or increase the number of lights by one which indicates a small change in temperature. Fewer lights illuminated means a cooler temperature for the compartment selected.
ACTIVESMART™ SPECIAL FEATURES Manual ice system (selected models only) An ice storage bin which sits inside the upper top freezer bin provides storage for and gives you access to clean, clear ice cubes. Upper left freezer bin, ice storage bin, ice tray, lid and scoop in correct position Accessing your ice Information about your manual ice system ●● ●● ●● ●● ●● ●● ●● 18 To make ice, take the ice tray and lid from the top of the ice storage bin.
ACTIVESMART™ SPECIAL FEATURES Fruit and vegetable bins and humidity control lid ●● ●● The fruit and vegetable bins feature a unique lid which provides two functions: The humidity lid seals the bins and provides a humid microclimate to extend storage times of fruit and vegetables. The humidity lid prevents condensation, which forms at high humidities, from dripping down onto the fruit and vegetables by retaining it in the grooves of the lid.
ACTIVESMART™ SPECIAL FEATURES Vegetable bin divider instructions (where fitted) To fit the divider, insert divider into bin on an angle, straighten and slot into place. To adjust the divider, fully extend the bin, partially lift the divider, slide sideways and re-slot into position. Vegetable bin divider Bottle holder (where fitted) ●● ●● ●● ●● The bottle holders can be used to store a variety of bottles.
ACTIVESMART™ CLEANING CARE INSTRUCTIONS Exterior Stainless exterior doors ●● ●● ●● Clean the exterior door with liquid dishwashing detergent dissolved in warm water and a soft cloth. Dry the door with a lint-free cloth. The use of any abrasive or stainless steel cleaners and solvents will damage the door surface. Other exterior surfaces ●● ●● Clean all other exterior surfaces with a mix of warm water and liquid dishwashing detergent, and a soft cloth.
ACTIVESMART™ CLEANING CARE INSTRUCTIONS Interior ●● ●● ●● ●● ●● ●● ●● It is important to keep the interior of the refrigerator and freezer clean to help prevent food from becoming contaminated during storage. The amount and types of food stored determines how often cleaning should be carried out in the refrigerator (ideally once every 1 – 2 weeks). Remove the shelves from cabinet and door. Wash shelves and storage bins in warm water and detergent; rinse in clean water and dry before replacing.
ACTIVESMART™ CLEANING CARE INSTRUCTIONS Humidity Control System (where fitted) IMPORTANT! When cleaning the shelf above the vegetable bins, we recommend that you do not disassemble the Humidity Control System from the shelf. In the event that the humidity control lid (plastic lid) and humidity slides become separated from the glass shelf, follow these instructions to reassemble. Retainer Humidity Slides 1 Turn shelf upside down.
ACTIVESMART™ CLEANING CARE INSTRUCTIONS To remove trays or fixed bins (selected ActiveSmart™ models only) ●● ●● ●● ●● For ease of removal, empty food from tray/bin first. Hold the centre front of the tray/bin handle. Lift vertically to unclip from the runners and pull tray/bin towards you to remove. Push both runners back into refrigerator. Tray removal To replace trays or fixed bins With the runners pushed back into the refrigerator, place the tray/bin on top of the runners.
ACTIVESMART™ USER WARNINGS AND SOUNDS User warnings ●● ●● Fault alarms If the electronic controller detects a fault from which it is unable to recover an alarm will sound. When the fresh food compartment door is opened a fault code (specific pattern of lights) will flash red and green on the control panel to alert you to the fault. The audible alarm will stop when any button is pressed but the lights will remain flashing.
VERTICAL REFRIGERATOR OPERATING INSTRUCTIONS Models: 635 mm wide E373, E450 Temperature control ●● ●● ●● The control has been factory set for normal operating conditions. Allow the refrigerator to run empty for 2 – 3 hours before placing food inside the fresh food or freezer compartments. Re-adjust the control as necessary to suit your individual preference.
VERTICAL REFRIGERATOR SPECIAL FEATURES AND MAINTENANCE Door alarms ●● ●● ●● ●● If the fresh food compartment door is left open the alarm will beep after 90 seconds. If the door remains open, subsequent beeps will sound every 30 seconds for 5 minutes. A continuous alarm will sound if the door has been left open for 5 minutes or longer. The alarm will stop when the door is closed.
VERTICAL FREEZER OPERATING INSTRUCTIONS Models: 635mm wide E308, E388 Temperature control ●● ●● ●● ●● The cabinet control is located at the bottom rear of the cabinet. The control has been factory set to position “4” for normal operating conditions. The freezer temperature should be approximately -18°C. Re-adjust the control as necessary to suit your individual preference. 1 is the warmest setting. 7 is the coldest setting.
VERTICAL REFRIGERATOR AND VERTICAL FREEZER CLEANING CARE INSTRUCTIONS WARNING! To avoid electric shock always unplug your refrigerator/freezer before cleaning. Ignoring this warning may result in death or injury. Exterior ●● ●● ●● ●● ●● ●● ●● ●● ●● ●● ●● ●● ●● ●● ●● ●● ●● Stainless exterior door It is important when cleaning the exterior door surface of your appliance, to only use liquid dishwashing detergent dissolved in warm water. Dry the door with a clean, lint free cloth.
VERTICAL REFRIGERATOR AND VERTICAL FREEZER CLEANING CARE INSTRUCTIONS WARNING! To avoid electric shock always unplug your refrigerator/freezer before cleaning. Ignoring this warning may result in death or injury. Interior ●● ●● ●● ●● ●● ●● ●● It is important to keep the interior of the refrigerator and freezer clean to help prevent food from becoming contaminated during storage. The amount and types of food stored determines how often cleaning should be carried out.
STORING FOOD IN YOUR REFRIGERATOR Your refrigerator helps to extend the storage times of fresh perishable foods. The cold temperature slows down the major causes of food spoilage — namely, the growth of bacteria, moulds and yeasts, and any chemical and physical reactions. Fresh food care ●● ●● ●● ●● ●● ●● ●● ●● ●● ●● ●● The quality of food before it is placed in the refrigerator is critical to successful storage. For best results: Select foods that are very fresh and of high quality.
STORING FOOD IN YOUR REFRIGERATOR Red meat ●● ●● ●● Place fresh red meat on a plate and loosely cover with waxed paper, plastic wrap or foil. Store cooked and raw meat on separate plates. This will prevent any juices lost from the raw meat contaminating the cooked product. Delicatessen meats should be used within the recommended storage time. Poultry ●● ●● ●● Fresh whole birds should be rinsed inside and out with cold running water. Dry and place on a plate. Cover loosely with plastic wrap or foil.
STORING FOOD IN YOUR FREEZER The use of temperatures of -18°C or colder to store food means that the food can be kept for longer periods than when refrigeration temperatures are used. This is because the growth of bacteria, moulds and yeasts are stopped, and chemical and physical reactions are severely restricted at such low temperatures. Frozen food care ●● ●● ●● ●● ●● ●● ●● ●● ●● ●● For best results: Choose only high quality foods that freeze well. Store at -18°C or colder.
STORING FOOD IN YOUR FREEZER Meat, poultry and game ●● ●● ●● ●● Do not try to freeze more than 1kg of meat per 25L of freezer storage volume at any one time. Meat must be frozen quickly in order to maintain its texture. Do not stuff poultry before freezing. Red meat can be cooked from frozen, or from the partly or completely thawed states. Remember to allow extra cooking time if cooking from frozen. Always thaw poultry completely before cooking. Fish ●● ●● ●● Fish is best frozen commercially.
TROUBLESHOOTING If there is a problem with your appliance, please check the following points before contacting your local Fisher & Paykel trained and supported service technician or the Customer Care Centre. Product parts and accessories can be purchased through Fisher & Paykel Customer Care Centre or online at www.fisherpaykel.com (this service is available to selected markets only). All models PROBLEM POSSIBLE CAUSES WHAT TO DO Appliance does not operate. No electricity at power outlet.
TROUBLESHOOTING All models 36 PROBLEM POSSIBLE CAUSES WHAT TO DO Door handles out of alignment. With time and usage, movement may occur. Refer to section ‘Installation Instructions’ for your specific model. Appliance operating inefficiently. Accumulation of dust on or behind the rear compartment cover. Refer to the section ‘Cleaning care instructions’ for your specific model. Ice buildup inside freezer compartment. Freezer door not closing tightly.
TROUBLESHOOTING ActiveSmart™ models only PROBLEM POSSIBLE CAUSES WHAT TO DO Light not working. Light not functioning. For ActiveSmart™ models, the light cannot be serviced by the user. Contact your Fisher & Paykel trained and supported service technician. Light and display not working (ActiveSmart™ models). Product in ‘Sabbath Mode’. Press and hold 10 seconds. Unfamiliar noises. Cabinet not stable or level. Refer to section ‘ActiveSmart™ user warnings and sounds’.
TROUBLESHOOTING Vertical refrigerator models only PROBLEM POSSIBLE CAUSES WHAT TO DO Light not working. Light not functioning. For Vertical refrigerator models — the light bulb has blown, replace bulb. Water in the vegetable bins. Condensation is formed by the water produced by fruit and vegetables. A small amount of condensation is beneficial for fruit and vegetable storage. Wipe out water with a cloth. Set humidity slide to low humidity setting Tray/bin does not slide in and out evenly.
MANUFACTURER’S WARRANTY You automatically receive a 2 year Manufacturer’s Warranty with the purchase of this refrigerator covering parts and labour for servicing within the countries: New Zealand, Australia, Singapore and The Republic of Ireland and Northern Ireland. All other countries are excluded.
MANUFACTURER’S WARRANTY Service under this Manufacturer’s Warranty must be provided by a Fisher & Paykel trained and supported service technician (refer to the ‘Customer Care’ section at the back of this book). Such service shall be provided during normal business hours. This Manufacturer’s Warranty certificate should be shown when making any claim. For Australian Customers This Manufacturer’s Warranty is an extra benefit and does not affect your legal rights.
CUSTOMER CARE Before you call for service or assistance... Check the things you can do yourself. Refer to the installation instructions and your user guide and check that: 1 Your product is correctly installed. 2 You are familiar with its normal operation. 3 You have read the ‘Troubleshooting’ section at the back of the book.
CUSTOMER CARE In Ireland if you need assistance…* Call the Fisher & Paykel Customer Care Centre and talk to one of our Customer Care Consultants. Phone: 1800 625 174 or 01-8077960 Fax: 1800 635 012 Website: www.fisherpaykel.com Postal address: Fisher & Paykel Appliances, Unit D2, North Dublin Corporate Park, Swords, Co. Dublin In Singapore if you need assistance…* Call the Fisher & Paykel Customer Care Centre and talk to one of our Customer Care Consultants. Phone: 6741 0777 Fax: 6547 0123 Website: www.
EUROPEAN DIRECTIVE 2012/19/EU ON WASTE ELECTRICAL AND ELECTRONIC EQUIPMENT (WEEE) GB This appliance is marked according to the European directive 2012/19/EU on Waste Electrical and Electronic Equipment (WEEE). By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate handling of this product.
www.fisherpaykel.com © Fisher & Paykel Appliances 2017. All rights reserved. The product specifications in this booklet apply to the specific products and models described at the date of issue. Under our policy of continuous product improvement, these specifications may change at any time. You should therefore check with your Dealer to ensure this booklet correctly describes the product currently available. NZ AU GB IE EU AE HK SG 844938 A 02.
