& GW712, GW612, GW512, MW612, MW512 Clothes Washer Installation instructions and User guide NZ, AU & PAC New Zea la n d Austra li a USA Canada Europe Asia Pac i fi c
Intelligence Working For You 70 years of laundry experience has led to the development of the world’s most advanced wash system, the Smart Drive®. Unlike conventional machines, Smart Drive® autowashers use intelligence to adapt the wash action and water levels to save on water and electricity use; making it kinder on your wallet and the environment. Intelligent Electronics A powerful microprocessor controls every aspect of the Smart Drive®, allowing it to continually monitor and respond to each wash.
Contents Installation Instructions 4 Getting Started Before You do Your First Wash Using Your Excellence Washer Using Your Pride Washer 7 8 10 Lidlock 12 Wash Cycles and Options Wash Cycles and Options Wash Options and Advancing the Cycle Water Levels Saving Water – Eco, Water Saver Soak, Spin Hold, Delay Start Washing Bulky Items, Washing Woollens Favourite Cycle Customising the Wash Cycle 13 14 15 16 17 18 19 20 Before You Wash Sorting, Loading Detergent Fabric Softener, Scrud 21 22 23 Changing
Installation Instructions Unpacking To ensure the best performance from your new Smart Drive® please follow the instructions below. Removing the Packaging 1 Remove the outer packaging. 2 Tilt the machine backwards and walk it off the bottom packer one foot at a time. 3 Remove the bottom packer from under the machine by pulling it out the front. 4 Lift the lid and remove the bowl packer from the bowl. 5 Remove the hoses and accessories.
Installation Instructions Inlet Hoses 1 Connect the straight ends of the inlet hoses to the taps. There are washers fitted in both ends. 2 Connect the elbow ends of the inlet hoses to the machine inlet valves. Inlet valves are marked on the back of the machine H=Hot C=Cold. Tap end Machine end Cold supply only: If you only have a cold water supply, an inlet valve cap (blanking cap) MUST be connected to the hot inlet valve. The cap prevents water leaking out of the hot valve.
Installation Instructions Water Supply For best operating conditions your hot water should be approximately 65˚C. Your cold water should not exceed 35˚C or your hot water exceed 75˚C. Temperatures above these may cause the machine to fault or cause damage to the machine. If you have an uncontrolled water heating source (eg a wet back or solar heating system) you should fit a Safe Valve. This will ensure the hot water temperature remains within safe limits.
Thank you for buying a Fisher & Paykel Smart Drive® washing machine. We are very proud of this washer and trust it will serve you well for many years. At Fisher & Paykel we aim to provide innovative products that are simple to use, ergonomic and energy efficient. Thousands of tonnes of washing and 70 years of laundry experience have been programmed into your washing machine to help give you the best possible performance. We hope you enjoy your new washing machine, we have certainly enjoyed designing it.
Using Your Excellence Washer Remove fabric softener dispenser. Place the load evenly around the agitator. (Refer to Sorting and Loading pages 21). A. Detergent Follow the instructions on the detergent package. Use the mark on the agitator, nearest to the top of the clothes, as a guide to the correct amount of detergent to use. Pour the detergent down the centre of the agitator stem. Replace the fabric softener dispenser (this stops small articles falling down the centre of the agitator).
C. Power Press POWER to turn the machine on. D. Wash Cycle Press the desired wash cycle button. E. Wash Options Select the WASH TEMPERATURE and other wash options. (Refer to pages 13 – 17). E F F. Start Press START/PAUSE to start the machine. If you wish to stop your Press START/PAUSE. If it is during spray rinse or spin there is a slight delay while the bowl is coasted to a stop and the lid is unlocked. For best fabric and colour care remove your clothes as soon as the cycle has finished.
Using Your Pride Washer Remove fabric softener dispenser. Place the load evenly around the agitator. (Refer to Sorting and Loading pages 21). A. Detergent Follow the instructions on the detergent package. Use the mark on the agitator, nearest to the top of the clothes, as a guide to the correct amount of detergent to use. Pour the detergent down the centre of the agitator stem. Replace the fabric softener dispenser (this stops small articles falling down the centre of the agitator).
C. Power Press POWER to turn the machine on. D. Wash Cycle Select the cycle you want by pressing the Cycle Button located below the Regular option. Scroll through the cycles until the one you want is lit. E. Wash Options Select the WASH TEMPERATURE and other wash options. (Refer to pages 13 – 17). F E F. Start Press START/PAUSE to start the machine. If you wish to stop your Press START/PAUSE.
Lidlock Your Smart Drive® has a lidlock, which locks when your machine is spinning. This ensures the lid cannot be opened during hazardous parts of the cycle, providing added safety for you and your family. The lidlock light (above the START/PAUSE button) comes on when the lid is locked to tell you when you cannot open the lid. In short it means you can open the lid while your Smart Drive® is filling, agitating, and draining, but not while it is spinning. When the Lidlock light is on, the lid is locked.
Wash Cycles and Options Default Settings Regular Heavy Duty Delicate Permanent Press Wool Wash Time 12 min 15 min 6 min 9 min 6 min Wash Action Regular Heavy Duty Delicate Regular Delicate Wash Temp† Warm-cold Warm Warm-cold Warm-cold Warm-cold Rinse Spray rinse + cold deep rinse Spray rinse + cold deep rinse 2 cold deep rinses 2 cold deep rinses Spray rinse + warm-cold deep rinse Fast Fast Slow Slow Medium 6 min 6 min 4 min 2 min 6 min Large 45 48 42 43 37 Mediu
Wash Options and Advancing the Cycle To Select the Wash Options Model 1 Select the wash cycle, temperature, water level and spin speed. (Refer to Page 9). 2 Press the OPTIONS button if you want to choose Eco, Soak or Water Saver. (Refer to pages 16 and 17). 3 Press START/PAUSE. Model 1 Select the wash cycle, temperature, water level and spin speed. (Refer to Page 11). 2 If you wish to save water press the Eco button. (Refer to page 16). 3 Press START/PAUSE.
Water Levels Manual Water Level Selection The agitator has 5 levels marked on its stem that can be used to help you select the correct water level. Select the correct water level by using the mark nearest to the top of the load. The levels marked on the agitator do not correspond exactly to the level of the water. They indicate the level of dry clothes suitable for the water level. Your Smart Drive® may occasionally add water during agitation.
Wash Options – Saving Water Eco & Models Press the Eco option to save large amounts of water. The Eco option uses an Eco Spray rinse which has been specially designed to use 25% less water than the Water Saver option. Use this option when you want to use less detergent and less water. If you have low water pressure or sensitive skin it is better to use the Water Saver option (Excellence model only).
Wash Options Soak Model Only Use the Soak option to soak clothes at the end of the wash phase or when you wish to re-use the wash water. When you select Soak your Smart Drive® will soak for a period of 2 hours before completing rinse and spin. During soak your Smart Drive® will agitate for a few seconds every minute. Nappy Sanitisers/ Bleach Nappy sanitisers and bleach are very corrosive to metal surfaces.
Wash Options Washing Bulky Items Forcing large items into the machine may result in them being damaged during washing. Make sure there is enough room in the machine for items to move when being washed. Some items float up during the wash, (eg duvets/ doonas and pillows). If they sit too high they may touch stationary parts of the machine during agitate or spin.
Favourite Cycle Favourite Cycle Model Only Our Favourite cycle lets you design the wash cycle. It can be any wash cycle with any of its wash options and it can start from any point in the cycle. For instance, it may be a cycle to wash your gym gear or it may be a rinse and spin to finish washing the nappies. To Set Your Favourite Cycle 1 Press POWER. 2 Press the FAVOURITE cycle button. Hold down for 2 seconds. 3 You will hear 2 quick beeps and the Favourite light will flash.
Customising the Wash Cycles To Customise a Cycle Model Only You can program your Smart Drive® to remember the wash options you prefer for each wash cycle. For instance, you may want to set the Regular cycle to a cold wash or set Heavy Duty to include a soak. 1 Press POWER. 2 Press the wash cycle button. Hold down for 2 seconds. You will hear 2 quick beeps and the wash cycle light will flash. 3 Select your wash options, (eg cold wash, soak). 4 Press the wash cycle again to store your customised cycle.
Before You Wash Sorting Machine Washable Warm 40 C max Warm Rinse Well Normal Spin To get the best wash results it pays to sort your clothes before washing. Care Labels The care label will tell you about the fabric of the garment and how it should be washed. Do not bleach Soil Sort clothes according to the type and amount of soil. Some soils suit warmer washes eg oily soils, while others are best washed in cold water eg mud, blood.
Detergent Choosing The Right Detergent We recommend using domestic detergents, (powder, liquid or tablets). Soap flakes or granulated soap powders should not be used in your Smart Drive® eg Lux Soap Flakes. When washing woollens remember to use a detergent recommended by the New Zealand Wool Board or Australian Wool Corporation. Concentrate Model water level Place the required number of tablets down the centre of the agitator. (DO NOT use the bag provided with the tablet products).
Fabric Softener How the Fabric Softener is Dispensed The fabric softener goes into the dispenser on the top of the agitator. During the rinse the machine spins to release the fabric softener, delivering it down the agitator stem as the machine fills for the final deep rinse. Note: The Water Saver and Eco options are not designed to be used with fabric softener. They do not use a deep rinse so the machine cannot dispense fabric softener correctly.
Changing Pre-set Options Option Adjustment Mode After using your Smart Drive® you may want to fine tune some of the options to suit your wash needs. There are a number of preset options, which can be altered. In the EXCELLENCE Model the following pre-set options can be changed: the wash temperatures. the rinse option on Heavy Duty, Regular and Wool cycles. the cold wash to Controlled Cold. the number of beeps at the end of the cycle. the amount of water used in the Water Saver option.
Changing Pre-set Options 1 Press START/PAUSE and hold down. Press POWER. 2 The diagram below shows how the lights relate to the options you can change. It also shows what lights will be on when you first enter the Option Adjustment Mode. Use this diagram to help you adjust the options on the Use this diagram to help you adjust the options on the model. model. 3 Use the buttons on the panel to change the pre-set options.
Changing Pre-set Options Wash Temperatures On the PRIDE models the warm temperature can be adjusted if you think it is too hot or too cold. Note: On these models the hot temperature will be the same as the hot water supply temperature. On the EXCELLENCE models all wash temperatures can be individually adjusted. 1 Select the WASH TEMPERATURE you want to adjust. 2 The wash progress lights show the temperature adjustment possible for that temperature.
Changing Pre-set Options Controlled Cold Model Only If your cold water temperature is very low you will not get a very effective wash. The controlled cold option solves this problem by adding a small amount of hot water to raise the temperature of the wash. We have called this ‘Controlled Cold’. 1 Select COLD wash temperature. 2 The Wash Progress lights show the temperature adjustment possible. When the first progress light is on, the machine will fill with cold water only.
Changing Pre-set Options Out-of-Balance Recovery Routine When your Smart Drive® is spinning it can sense if the wash load is out-of-balance and will stop and re-try spinning up to 3 times. If it still senses an unbalanced load there are two options the machine can take. REGULAR light on = automatic recovery Automatic Recovery Option Your Smart Drive® will try to automatically correct the out-of-balance load. It will fill with water and agitate to redistribute the load before trying to spin up again.
Machine Information When You Have Finished Turn off the taps to prevent the chance of flooding should a hose burst. Turn off the power at the wall. Cold Water Washing If you always use cold water, we recommend that a warm or hot wash be used at regular intervals, eg every 5th wash should be at least a warm one. Cleaning Your Smart Drive® Clean with a soft damp cloth and wipe dry. Do not use scouring cleaners as they can damage the paint, plastic and panel surfaces.
Machine Information Products That Might Damage Your Smart Drive® Concentrated bleaches, nappy sanitisers and hydrocarbon solvents (eg petrol and paint thinners) can cause damage to the paintwork and components of your autowasher. (Be careful when washing garments stained with solvents as they are flammable. DO NOT put them in your dryer). Do not use pre-treatment sprays or liquids on or near your autowasher as they can damage your machine’s control panel.
Saving Water Full loads are more efficient than part loads. Use the Water Saver or Eco option. (Refer to page 16). Adjust the rinse option on Regular, Heavy Duty and Wool cycles to one deep rinse. (Refer to page 26). Adjust Auto Water Level to fill with less water. (Refer to page 27). Recycling the Wash Water Models Only Your Smart Drive® also offers several ways of reusing the wash and rinse water. 1 Select SOAK on the first wash cycle.
Saving Water Manual Suds Save With Syphon Back If you have a large tub near your washing machine and a separate drain outlet you can set up another method of reusing the water. (The tub should hold a minimum of 100 litres or have an overflow). 1 Select SOAK on the first wash cycle. 2 At the end of the wash phase place the drain hose in the tub. 3 Cancel SOAK (press ADVANCE button). The suds water will be pumped into the tub. Do not leave your machine until pump out is completed.
If Your Smart Drive® Beeps for Help Your Smart Drive® is capable of diagnosing its own troubles. If your Smart Drive® gives a musical series of beeps every 5 seconds it is telling you that it has a problem which YOU can solve using the checklist below. * The beeps are the same sound your autowasher makes when you turn it on at the wall. Musical Series of Beeps* Every 5 Seconds and... Possible Solutions HOT water temperature light is flashing.
If Your Smart Drive® Beeps for Help LIDLOCK light is flashing. Make sure the lid is closed. Press START/PAUSE (refer to page 12). If the symptom persists call your Fisher & Paykel Dealer or Authorised Service Centre. First RINSE or SPIN light is flashing as well as the Spin Speed light. Wash load is out of balance. Ensure the machine is stationary. Manually redistribute the load. Check the machine is level (refer to page 5). Single Beep Every Second and...
Operating Problems Pressing POWER does not turn the machine on. Is the power switched on at the wall? Switch the power off at the wall and wait 60 seconds before turning the power on again. Could your household power supply be at fault? Try plugging in another electrical appliance. Pressing START/PAUSE does not start the fill. Are both hot and cold taps turned on? Are the inlet hose filters blocked? Is Delay Start on? Filling continuously.
Wash Problems Listed below are possible causes and solutions to some common wash problems. Creasing. Overloading the washer or dryer. Choose a Permanent Press or Delicate cycle as these cycles have been designed to minimise creasing. Try selecting a slower spin speed. Do not leave wet clothes to sit in the washer or laundry basket. Poor Soil Removal. Warm wash water is too cold (Pride model only). Refer to changing Pre-set options page 26. Not enough detergent for load size or amount of soil.
Customer care Check the things you can do yourself. Refer to your User Guide and check: 1 your appliance is correctly installed 2 you are familiar with its normal operation If after checking these points you still need assistance please refer to the following: In New Zealand If You Need Assistance...
Manufacturers Warranty Fisher & Paykel Undertakes To Repair or, at its option, replace without cost to the owner either for material or labour any part of the Product, the serial number of which appears on the back of the product, which is found to be defective within TWO YEARS of the date of purchase. This Warranty Does Not Cover A. Service calls which are not related to any defect in the Product. The cost of a service call will be charged if the problem is not found to be a Product fault.
Copyright Reserved © Fisher & Paykel 2006. The product specifications in this booklet apply to the specific products and models described at the date of issue. Under our policy of continuous product improvement, these specifications may change at any time. You should therefore check with your Customer Care Centre to ensure this booklet correctly describes the product currently available. www.fisherpaykel.co.nz NZ AU PAC Clothes Washer Installation Instructions and User Guide Published: 03/2006 Part No.