User Guide

59
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES WHAT TO DO
The oven does not work No power Check that the mains power
supply (wall switch) is turned on,
the fuse has not tripped and there
is no power outage in your area.
The oven does not work
but the screen is on.
The oven is in Demo Mode. Call Customer Care.
The lights do not come
on when I open the oven
door.
The oven light bulb(s) have
blown
Replace the light bulb(s). See
‘Care and cleaning’ for instructions.
The door is not correctly fitted. See ‘Care and cleaning’ for
instructions on fitting the door
correctly.
The oven light has been turned off. Go to the menu in the top left
corner of the screen and select
LIGHT.
The oven is not heating. The door is not properly closed or
it is opened too frequently during
cooking.
The heating elements are
disabled while the door is open.
Make sure the door is properly
closed and avoid opening it
frequently during cooking.
A glass pane in the
oven door has cracked,
chipped, or shattered.
Incorrect cleaning or the edge
of the glass hitting against
something.
You must NOT use the oven.
Call your Authorized Repairer or
Customer Care.
The oven controls are
unresponsive.
The control panel is locked. Touch and hold the screen to
unlock.
I can feel hot air blowing
out of the vents after I
have turned the oven off.
This is normal. For safety reasons the cooling fans
will continue to run even when you
have turned the oven off. The fans
will switch off automatically when
the oven has cooled.
The oven fan comes on
when I select a function
that does not use a fan
(eg BAKE or CLASSIC
BAKE).
This is normal.
The fan comes on while the oven
is preheating. It may turn off when
the oven has reached the set
temperature.
Wait until the red heating bar on
the screen disappears: the oven
will then be ready to use.
General
If there is a problem with your oven, please check the following points before contacting
your local Fisher & Paykel trained and supported service technician or the Customer Care
Centre.