User Guide
28
Troubleshooting
If you cant’ find an answer to your problem in the chart below, or if the problem cannot be fixed, 
you will need technical help. Contact your Fisher & Paykel service centre or Customer Care.
Problem Possible cause What to do
The oven is not 
heating and the 
oven light is off.
No power supply to the
oven.
Check that the oven is connected to the 
power supply and the power is turned on. 
If it is and the oven still doesn’t work, there 
may be a power failure in your home or area.
The clock has not
been set.
Set the clock. See ‘Oven controls and setting 
the clock’ for instructions.
The oven is set for 
automatic cooking.
See section ‘Automatic cooking’ for 
information.
0
.
00 is flashing 
in the clock display 
and the oven will 
not work. 
The power to the oven has 
been turned on or restored 
after a power failure.
Set the clock. See ‘Oven controls and setting 
the clock’ for instructions.
The oven light does 
not come on, but 
the oven is heating.
The light bulb has blown. Replace the bulb. See instructions in ‘Care 
and cleaning’.
Condensation: 
droplets of water in 
or around oven (e.g. 
on control panel,
oven door, rubber 
seal framing the 
cavity, surrounding 
cabinetry).
Food has high moisture
content or local climate
(temperature, humidity) is
contributing to
condensation.
Some condensation is normal. You can wipe 
the droplets off with a soft cloth.
Fan noise and 
ventilation air are 
coming from the
oven both during 
and after use.
A cooling fan in the oven
runs to keep the oven
door and control panel
cool at all times. It may
continue to run after the
oven has been turned off.
This is normal and requires no action.
Uneven baking 
results.
Oven not properly
preheated.
Put the food in the oven only when the 
temperature indicator light has gone out.
Incorrect function, 
bakeware, cooking time, or 
shelf position.
See ‘Baking charts’ for recommendations.










