User Guide

62
TROUBLESHOOTING
Cooktop
PROBLEM POSSIBLE CAUSES WHAT TO DO
Pans do not become
hot and
appears in
the display.
The cooktop cannot detect the
pan because it is not suitable for
induction cooking.
Use cookware suitable for
induction cooking. See section
‘Choosing the right cookware’.
The cooktop cannot detect the
pan because it is too small for
the cooking zone or not properly
centred on it.
Centre the pan and make sure that
its base matches the size of the
cooking zone.
P flashes in the display
when you are trying to set
PowerBoost.
PowerBoost is temporarily
unavailable because the
cooktop needs to protect itself
from overheating.
Allow the cooktop to cool down.
The cooktop or a cooking
zone has turned itself
off unexpectedly, a tone
sounds and an error code
is displayed (typically
E or
Er alternating with one or
two digits in the cooking
zone displays).
Technical fault. Please note down the error letters
and numbers, switch the power
to the cooktop off at the wall, and
contact your Authorised Service
Centre or Customer Care with the
error code information.