WASHSMART™ ECO, WASHSMART™ AND QUICKSMART™ WASHERS WA1060E, WA8560E, WA7560E, WA1060G, WA9060G, WA8560G, WA7060G & WA7060M models INSTALLATION GUIDE / USER GUIDE NZ AU SG ROW
CONTENTS Safety and warnings Installation instructions Before your first wash 4 6 12 Washer safety features 13 Control panel 14 Wash cycles 18 Eco Active™ wash — WashSmart™ Eco washer only 21 Wash preparation 22 Getting started quickly 25 Wash options 27 Customising a wash cycle 32 Changing pre-set options 34 Caring for your washer 41 Before you call for service 45 Fault codes 47 Troubleshooting 48 Manufacturer’s warranty 52 Customer care 54 Registration To register your prod
SAFETY AND WARNINGS ! WARNING! Electrical Shock Hazard Failure to follow this advice may result in electrical shock or death. • If you are using an extension cord or a portable electrical outlet device (eg multi-socket outlet box), ensure that it is positioned so that it does not come into contact with water or moisture. READ AND SAVE THIS GUIDE When using your clothes washer, follow basic precautions, including the following: General This product has been designed for personal, family or household use.
SAFETY AND WARNINGS MODEL CODE MAX CAPACITY* (KG) WA7060M 7 WA7060G 7 WA7560E 7.5 WA8560E 8.5 WA8560G 8.5 WA9060G 9 WA1060G 10 WA1060E 10 *Capacity refers to the maximum dry weight of items the washer can wash at any one time. The WA1060E, WA1060G and WA9060G models have a different capacity based on country standards. Refer to the serial plate on the back of the product. z z z z Do not overload your washing machine beyond its rated capacity.
INSTALLATION INSTRUCTIONS Accessories Check if you received the following accessories with your Fisher & Paykel washer. You will find them inside the drum or attached to the packaging. z z 1 x hose guide 2 x inlet hoses Unpacking To ensure the best performance from your new washer please follow the instructions below. Removing the packaging 1 Remove the outer packaging. 2 Tilt the washer backwards and walk it off the base packer one foot at a time (ensure the lid is still taped down).
INSTALLATION INSTRUCTIONS Product and minimum clearance dimensions I H A D A B C F G FRONT VIEW PROFILE VIEW E WA**60* PRODUCT DIMENSIONS A Overall height of product † (to highest point on console) MM 1045 – 1075 B Overall width of product 600 C Overall depth of product 600 D Height of product lid closed 950 – 980 E Height of product lid open 1350 – 1385 Standpipe height min. 850 – 1200 MINIMUM CLEARANCES MM F Minimum cavity width 640 G Minimum depth clearance (incl.
INSTALLATION INSTRUCTIONS Levelling instructions It is IMPORTANT to level the washer to ensure good spin performance. A level is provided with your washer. The washer is level when the bubble sits in the centre, within the two lines. Your washer is equipped with self-locking feet at the front to ensure they do not move once you have levelled your washer. Move the washer using the top corners, do not push the centre front of the washer.
INSTALLATION INSTRUCTIONS Water supply Inlet hoses Straight (tap) end Elbow (machine) end Inlet hose ends 1 Connect the straight ends of the inlet hoses to the taps (there are washers fitted in both ends). Connect the red connector hose to Hot, and the white connector hose to Cold. 2 Connect the elbow ends of the inlet hoses to the corresponding washer inlet valves. Inlet valves are marked on the back of the washer.
INSTALLATION INSTRUCTIONS Draining Pull hose through guide Flex hose guide apart Standpipe 850 – 1200 mm Placing the drain hose in a standpipe or tub: 1 Carefully pull the drain hose out from the back of the washer by pulling the exposed (20 mm) part of the hose downward and outward. maximum 2 To guide the drain hose over the tub or standpipe the hose guide MUST be fitted to the drain hose. 3 Place the drain hose in the tub or standpipe. Do not fit the hose to a drain spigot.
INSTALLATION INSTRUCTIONS Completing your installation z z z Turn on the water and check all hose connections for leaks. Make sure there are no kinks in the hoses. Check the hose connections for leaks again after 24 hours. Uncoil power cord, remove and discard the plastic pin cover, and plug into wall socket. Connect the appliance to an earthed outlet protected by a fuse of suitable capacity. Installation test cycle Your washer must be correctly installed before use.
BEFORE YOUR FIRST WASH Check you have done everything you need to before you start your first wash: Has the basepacker been removed? Is the drain hose threaded through the hose guide ‘U bend’ (with no more than 20 mm extended) and hooked into your standpipe or tub, or attached to a spigot? Is the hot hose connected to the hot valve marked ‘H’? Is the cold hose connected to the cold valve marked ‘C’? Have the taps been turned on? Is the washer correctly levelled, feet are extended and cabinet corners are cle
WASHER SAFETY FEATURES Lid lock The lid of your washer is locked for some parts of the wash cycle, ensuring safety for you and your family while it is operating. The LID LOCKED light (above the button) is illuminated when the lid lock is activated, letting you know at a glance if you can open the lid or not. To unlock the lid at any time during the cycle touch . If the lid is left open, your CleanSmart™ washer will be unable to lock the lid, and the cycle will be halted.
CONTROL PANEL Washsmart™ Eco Washer 1 2 4 3 5 !1 6 7 8 9 !0 !2 1 POWER Touch to turn the washer ON/OFF. 2 Keylock Touch and hold to disable all buttons on the display panel, . This prevents accidental button presses. except 3 Wash cycles Touch to select the desired cycle for your load. 4 Digital display screen Shows the following: z ‘Time to go’ - the remaining time in the cycle that is currently running. z Delayed start time of wash cycle.
CONTROL PANEL Washsmart™ Washer 1 2 4 3 5 !1 6 7 8 9 !0 !2 1 POWER Touch to turn the washer ON/OFF. 2 Keylock Touch and hold to disable all buttons on the display panel, . This prevents accidental button presses. except 3 Wash cycles Touch to select the desired cycle for your load. 4 Digital display screen Shows the following: z ‘Time to go’ - the remaining time in the cycle that is currently running. z Delayed start time of wash cycle.
CONTROL PANEL Quicksmart™ Washer 1 2 4 3 !0 5 6 7 8 9 !1 1 POWER Touch to turn the washer ON/OFF. 2 Keylock Touch and hold to disable all buttons on the display panel, . This prevents accidental button presses. except 3 Wash cycles Touch to select the desired cycle for your load. 4 Digital display screen Shows the following: z ‘Time to go’ - the remaining time in the cycle that is currently running. z Notifications if an error is detected or a warning is necessary.
CONTROL PANEL Keylock Keylock can be used to lock the buttons on your washer when not in use. This will avoid accidental button pushes from items left on the lid of the washer and also from any little fingers. To turn Keylock ON or OFF: 1 Touch and hold the button for two seconds. When activated, the light above the is illuminated. button If Keylock is ON: 1 2 3 To turn your washer on, touch button for two seconds. This will activate the display panel.
WASH CYCLES Wash cycle guide - Washsmart™ Eco Washer Your washer has a number of wash cycles to suit your laundering needs. Selecting the most appropriate cycle for each particular wash load will help ensure you get the best wash result. WASH TIME* (MIN) WASH TEMP. RINSE SPIN SPEED (RPM) SPIN TIME ** (MIN) Regular Warm/ Cold Spray/ Deep Rinse 1100 6 13 Heavy Warm Spray/ Deep Rinse 1100 6 Designed for delicate lightly soiled clothes.
WASH CYCLES Wash cycle guide - Washsmart™ Washer Your washer has a number of wash cycles to suit your laundering needs. Selecting the most appropriate cycle for each particular wash load will help ensure you get the best wash result. WASH TIME * (MIN) WASH TEMP. RINSE SPIN SPEED (RPM) SPIN TIME ** (MIN) Regular Warm/ Cold Spray/ Deep Rinse 1000 6 13 Heavy Warm Spray/ Deep Rinse 1000 6 Designed for delicate lightly soiled clothes.
WASH CYCLES Wash cycle guide - Quicksmart™ Washer Your washer has a number of wash cycles to suit your laundering needs. Selecting the most appropriate cycle for each particular wash load will help ensure you get the best wash result. WASH TIME * (MIN) WASH ACTION WASH TEMP. RINSE SPIN SPEED (RPM) SPIN TIME ** (MIN) For normally soiled everyday cotton loads, eg t-shirts, shorts, shirts.
ECO ACTIVE™ WASH — WASHSMART™ ECO WASHER ONLY Your FabricSmart™ uses a dual-action wash to give excellent wash performance while taking great care of your clothes. We call this the Eco Active™ wash. The two parts to the EcoActive™ wash are explained below: Detergent activating wash (front-loader type wash) For both ECO ACTIVE™, ON and ECO ACTIVE™, OFF selections, your WashSmart™ washer fills the bowl at the selected temperature with just enough water so that your clothes are 100% saturated.
WASH PREPARATION Sorting your load Sort items according to colour, fabric type, and soil type. Wash fine, delicate fabrics separately from thick, heavy fabrics. Always separate coloured items from whites, especially when they are new. Colour run could be an issue if you wash items at higher temperatures. Some soils, like mud and blood are best washed in cold water. Oily soils (eg some foods and marks on shirt collars) are best washed in warm water.
WASH PREPARATION Selecting the right detergent z z z z We recommend using domestic laundry detergent. Use powder or liquid detergent for ‘Top Loader’ washers. When washing wool items, remember to use a detergent specifically recommended for woollens. Soap flakes or granulated soap powders should not be used in your washer. Pods — Detergent pods are a ‘no mess’ alternative to powdered or liquid detergent. They should be placed down the centre of the agitator.
WASH PREPARATION How the fabric softener is dispensed The fabric softener goes into the dispenser cup on the top of the agitator. During the rinse the washer spins to release the fabric softener, delivering it down the agitator stem as the washer fills for the final deep rinse. If fabric softener is not added to the washer correctly, it may contribute to ‘scrud’ (described below).
GETTING STARTED QUICKLY WashSmart™ Eco washer, WashSmart™ washer and QuickSmart™ washer 1 Touch washer. 2 Select your desired wash cycle by touching the wash cycle button of your choice (refer to ‘Wash cycles’ section). 3 4 to activate your WashSmart™ Choose your wash options, eg you may want a WARM wash temperature and a SLOW spin speed. Touch to start the cycle. The washer will start to fill with water and select the correct wash action for your load.
GETTING STARTED QUICKLY 5 6 Use mode to lock the buttons on the display, which prevents them from being activated accidently by a washing basket or little fingers (refer to the ‘Washer controls’ section). DELAY START allows you to delay the start of your wash by 5 mins up to 18 hours (refer to the ‘Wash options’ section). DELAY START feature not applicable on QuicksmartTM Washer. 7 If you wish to stop your FabricSmart™ washer touch .
WASH OPTIONS Water Level Auto water level (not available on QuickSmart™ washer) 1 Place your clothes in the machine and select the wash cycle. Press AUTO water level if not automatically selected. 2 Touch . The machine will automatically fill to the correct water level for the load, for both phases of the wash. When washing an unusual load, eg large bulky garments, items or pillows, we recommend you select the DELICATE cycle.
WASH OPTIONS Wash temp WashSmart™ Eco washer and WashSmart™ washer offer 5 wash temperatures, and an additional setting, CONTROLLED COLD. COLD CONTROLLED COLD WARM/ COLD WARM WARM/ HOT HOT Incoming from tap 20°C 35°C 40°C 50°C Incoming from tap Note: These temperatures are approximate. The wash temperature selected is used in the detergent activating part of the wash. If ECO ACTIVE™ is ON the temperature will be colder for the second part of the wash.
WASH OPTIONS Options Soak (WashSmart™ Eco washer and WashSmart™ washer only) Use the SOAK option to soak clothes during the agitation wash phase. Ensure items are colourfast before using SOAK. When you select SOAK your washer will soak for a period of two hours before completing RINSE and SPIN. During SOAK your washer will agitate for a few seconds every minute. Note: if the SOAK option is selected on a QUICK cycle, the soak time will be one hour only. Soak is not available on the Wool cycle.
WASH OPTIONS Delay Start (not available on QuickSmart™ washer) The DELAY START option can delay the start of the wash cycle between 5 minutes and 18 hours. This can be useful to time your washing to finish when you arrive home from work, or to start once you have finished in the shower. 1 to scroll Simply touch MORE through to your desired delayed start time, or to turn delay start off. 2 Touch to confirm your selection and start the countdown.
WASH OPTIONS Washing bulky items Forcing large items into the washer may result in them being damaged during washing. Make sure there is enough room in the washer for items to move when being washed. Some items float up during the wash (e.g. duvets/ doonas, water-proof and water-resistant items and pillows). If they sit too high they may touch stationary parts of the washer during agitate or spin.
CUSTOMISING A WASH CYCLE To customise a cycle You can program your CleanSmart™ washer to remember the wash options you prefer for each wash cycle. For instance, you may want to set the REGULAR cycle to default to a WARM wash or set HEAVY cycle to include a SOAK. 1 Touch 2 Touch and hold the wash cycle button you wish to customise, eg REGULAR, for 3 seconds. 3 You will hear 2 beeps and the screen will display . Select your preferred settings e.g. LOW, COLD, 700, ECO RINSE.
CUSTOMISING A WASH CYCLE 5 Touch the cycle button to store your settings. You will hear a long beep to confirm the changes have been saved. 6 Power off your washer. To change your customised wash cycle simply repeat these steps.
CHANGING PRE-SET OPTIONS ICON Wash Temp DEFAULT CUSTOMISED FUNCTION Regular Wash Temp OOB Recovery Heavy Wash Temp EOCOOB Beeps Wash Temp Recovery Factory OOB Reset Recovery EOC Beeps Wash Temp Factory OOB EOC Beeps Reset Recovery Factory Reset EOC Beeps Factory Reset Wool Delicate OOB Recovery EOC Beeps Factory Reset Option Adjustment mode After using your washer a number of times you may want to fine tune some of the options to suit your wash needs.
CHANGING PRE-SET OPTIONS Adjusting your options It displays when you first enter Option Adjustment Mode. Options you can change are accessible using the HEAVY, DELICATE, WOOL and REGULAR cycle Adjust the options, ie select the REGULAR cycle button to modify the wash temperature and HEAVY cycle button to change the out of balance (OOB) recovery process, and so on. WashSmart™ Eco washer and WashSmart™ washer Enter Option Adjustment mode (refer to the ‘Changing pre-set options’ section).
CHANGING PRE-SET OPTIONS Wash temperatures All wash temperatures can be individually adjusted if you think they are too hot or too cold. The hot temperature will be the same as the hot water supply temperature. To modify the wash temperature: Enter the Option Adjustment mode, refer to ‘Option Adjustment mode’ for instructions. 1 2 Select the REGULAR cycle. Select the wash temperature you want to adjust, eg HOT, by touching the WASH TEMP button. The digital display screen shows the current setting.
CHANGING PRE-SET OPTIONS Controlled Cold (not available on QuickSmart™ washer) If your incoming cold water temperature is very low you will get a less effective wash. The CONTROLLED COLD option solves this problem by adding a small amount of hot water to raise the temperature of the wash to approximately 20°C. To programme the Controlled Cold temperature option: 1 Enter the Option Adjustment mode, refer to the ‘Option Adjustment mode’ for instructions. Select the REGULAR cycle.
CHANGING PRE-SET OPTIONS If you always use COLD or CONTROLLED COLD water, we recommend that a WARM or HOT wash be used regularly, eg every 5th wash should be at least a warm one to maintain the cleanliness of your washer. Out of balance recovery routine When your washer is spinning it can sense if the wash load is out of balance. If an out of balance load is detected, the washer will stop and re-try spinning one more time. If it still senses an unbalanced load there are two options the washer can take.
CHANGING PRE-SET OPTIONS QuickSmart™ washer 3 Touch the WATER LEVEL button to turn automatic recovery or . End of cycle beeps The beeps signalling the end of the cycle can be increased or decreased. The default setting is five beeps. Enter Option Adjustment mode. 1 Select the WOOL cycle. WashSmart™ Eco washer and WashSmart™ washer 2 Touch the MORE button to increase or decrease the number of beeps, or for no beeps to sound at the end of the cycle.
CHANGING PRE-SET OPTIONS QuickSmart™ washer 3 Touch the WATER LEVEL button to turn automatic recovery or . Factory reset You can reset your washer to the settings it left the factory with: 1 Enter Option Adjustment mode, refer to the ‘Option Adjustment mode’ for instructions Select the DELICATE cycle. The display will show . Touch and hold for 3 seconds to reset your washer to its factory settings.
CARING FOR YOUR WASHER When you have finished using your washer z z Turn off the taps to prevent the chance of flooding should a hose burst. Turn off the power at the wall. Cold water washing If you always wash with cold water, we recommend that a WARM or HOT wash be used at regular intervals, e.g. every 5th wash should be at least a warm one. Cleaning your washer Note: ensure the power is turned off at the wall before cleaning your washer.
CARING FOR YOUR WASHER 2 Select HIGH water level, 700 spin speed and SOAK option. (WashSmart™ Eco washer displayed.) 3 Add the washing machine cleaner directly down the centre of the agitator, follow the manufacturers instructions. Touch 4 5 42 . Let the washer complete the cycle. Select and run a REGULAR cycle on HIGH water level to remove any remaining detergent and scrud.
CARING FOR YOUR WASHER QuickSmart™ washer Fill your washer with hot water. 1 Touch , select the REGULAR cycle. 2 Select HIGH water level, HOT water temperature and 700 spin speed. Check that ECO RINSE is not selected. 3 Add the washing machine cleaner directly down the centre of the agitator, follow the manufacturers instructions. Touch 4 . Let the washer complete the cycle.
CARING FOR YOUR WASHER 5 Select and run a REGULAR cycle on HIGH water level to remove any remaining detergent and scrud. Products that might damage your washer z z z Concentrated bleaches, laundry pre-soakers/sanitisers, stain removers and hydrocarbon solvents (eg petrol and paint thinners) can cause damage to the surfaces eg control panel, and components of your washer. Be careful when washing garments stained with solvents as they are flammable. DO NOT put them in your dryer.
BEFORE YOU CALL FOR SERVICE User warnings Your washer is capable of self diagnosis and may sound a series of beeps and display a notification or warning to inform you when there is a problem. In most cases you will be able to address the problem the washer is alerting you to. Check this chart before you call for service. PROBLEM The washer is not getting any hot water. DISPLAYED AS WHAT TO DO Hot water supply is not hot enough to maintain the wash temperature you have selected.
BEFORE YOU CALL FOR SERVICE PROBLEM The washer is out of balance. DISPLAYED AS WHAT TO DO Wash load is out of balance. Ensure the washer is stationary. Manually redistribute the load. Check the washer is level. Refer to ‘Levelling instructions’’ for more information. The washer has too many suds. The washer has a suds build-up (too much detergent may have been used for the amount of soil in the load). Wait for suds to dissolve (about 20 min). Rinse clothes using a deep rinse.
FAULT CODES When a continuous series of beeps is sounded, all the lights turn off on the control panel and a number appears on the display, a fault has occurred. The washer will automatically enter this mode if a fault occurs. The fault code will be displayed as a number on the digital display. To stop the sound, touch any button and perform the following steps: 1 2 3 4 5 Turn your washer off at the power point. Wait one minute and turn it back on. Remove your wash load. Perform a RINSE cycle.
TROUBLESHOOTING The following is a list of problems you may encounter when using this appliance and some suggestions that may help to correct the problem. If you still have problems, please contact your Fisher & Paykel trained and supported service technician or our Customer Care Centre. Solving operating problems PROBLEM POSSIBLE CAUSES WHAT TO DO Washer not turning on. Power not switched on at the wall. Switch the power off at the wall and wait 60 seconds before turning power on again.
TROUBLESHOOTING Solving operating problems PROBLEM POSSIBLE CAUSES WHAT TO DO Spin speed sounds slower than normal. Clothes are unevenly distributed in the bowl. Washer has compensated by lowering the spin speed. The outer wash bowl may still be hot from being filled with hot water. The washer has slowed the spin speed as a protective measure. Washer may not be level. Check the washer is level and does not rock in any direction, refer to ‘Levelling instructions’.
TROUBLESHOOTING Solving wash problems PROBLEM POSSIBLE CAUSES WHAT TO DO Creasing. Overloading of the washer. Try reducing load size. Inappropriate cycle selection. Choose DELICATE cycle as this cycle has been designed to minimise creasing. Spin speed too high. Try selecting a lower spin speed. Do not leave wet clothes to sit in the washer or laundry basket. Poor soil removal. Tangling. 50 Wash temperature too high for items. Try selecting a lower wash temperature.
TROUBLESHOOTING Solving wash problems PROBLEM POSSIBLE CAUSES WHAT TO DO Linting. Some items in load more likely to release or pick up lint. Wash lint givers (eg towels, flannelette sheets) separately from lint collectors (eg synthetic fabrics). Overloading the washer. Try reducing your load size. Not enough detergent to hold the lint in suspension. Try using more detergent. Overdrying in a dryer can cause a build-up of static electricity in synthetic fabrics and cause them to attract lint.
MANUFACTURER’S WARRANTY For New Zealand and Australia only. You automatically receive a two-year Manufacturer’s Warranty with the purchase of this clothes washer covering parts and labour for servicing within the country of purchase. Fisher & Paykel undertakes to: Repair or, at its option, replace without cost to the owner either for material or labour any part of the product, the serial number of which appears on the product, which is found to be defective within two years of the date of purchase.
MANUFACTURER’S WARRANTY H Transportation or travelling costs involved in the repair when the product is installed outside the Fisher & Paykel trained and supported service technician’s normal service area. Nothing in this Manufacturer’s Warranty is intended to, nor limits, any rights you may have under law to recover the costs of inspecting or returning the goods to us. This product has been designed for use in a normal domestic (residential) environment.
CUSTOMER CARE Before you call for service or assistance: Check our website, fisherpaykel.com, for ‘Product Help’ to see the latest updates, hints and tips, and information about your product. We recommend that you also refer to your user guide to ensure: 1 Your product is correctly installed. 2 You are familiar with its normal operation. 3 You have read the ‘Before you call for service’, ‘Fault codes’ and ‘Troubleshooting’ at the back of the book.
CUSTOMER CARE Fisher & Paykel has a network of Fisher & Paykel trained and supported service technicians who can carry out any service necessary on your appliance. Visit our website and book a service with a Fisher & Paykel trained and supported service technician in your area. If you call, write to or contact us via our website, please provide your name and address, model number, serial number, date of purchase and a complete description of the problem.
FISHERPAYKEL.COM © Fisher & Paykel Appliances 2021. All rights reserved. The models shown in this guide may not be available in all markets and are subject to change at any time. The product specifications in this guide apply to the specific products and models described at the date of issue. Under our policy of continuous product improvement, these specifications may change at any time.
